SEG Awards ABC Level 4 Certificate in Education and Training€¦ · The ABC Level 4 Certificate in...
Transcript of SEG Awards ABC Level 4 Certificate in Education and Training€¦ · The ABC Level 4 Certificate in...
C9530-C4 Issue 7.1
60113807 February 2020
SEG Awards ABC Level 4
Certificate in Education
and Training
Qualification Guidance
[60113807]
About Us At the Skills and Education SEG Awards (ABC)1 we continually
invest in high quality qualifications, assessments and services for our chosen sectors. As a UK leading sector specialist we continue to
support employers and skills providers to enable individuals to
achieve the skills and knowledge needed to raise professional standards across our sectors.
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The system is accessed via a web browser by connecting to our secure website using a username and password:
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Sources of Additional Information
The ABC website www.ABCawards.co.uk provides access to a wide variety of information.
Copyright
All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior permission of the publishers.
This document may be copied by approved centres for the purpose of assessing learners. It may also be copied by learners for their own
use.
1 ABC Awards is a brand of the Skills and Education Group Awards, a recognised awarding
organisation and part of the Skills and Education Group. Any reference to ABC Awards, its registered
address, company or charity number should be deemed to mean the Skills and Education Group
Awards.
Contents
Qualification Summary 1
Introduction 5
Aims 5
Target Group 5
Progression Opportunities 7
Unit Details 12
Recognition of Prior Learning (RPL), Exemption and Credit
Transfer
207
Certification 208
Glossary of Terms 209
This is a live document and as such will be updated when required. It
is the responsibility of the approved centre to ensure the most up-to-
date version of the Qualification Guide is in use. Any amendments
will be published on our website and centres are encouraged to check
this site regularly.
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Qualification Structure and Content
ABC Awards Level 4 Certificate in Education and Training
Qualifications and Pathways
Level 4 Certificate in Education and Training
Assessment Internal assessment, internal and external
moderation
Grading Pass
Operational Start
Date 01/10/2013
Review Date 31/07/2021
Operational End Date
Certification End Date
ABC Sector Education and Training
Ofqual SSA Sector 13.1 Teaching and lecturing
Stakeholder Support
emCETT (East Midlands Centre for Excellence in
Teacher Training) and InTouch Care
Contact See ABC website for the Centre Support Officer
responsible for this qualification
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Level 4 Certificate in Education and Training
Trainee Teachers/Trainers must achieve 36 credits (a minimum of 21 at
Level 4 or above).
This must include 21 credits from Mandatory Group A and 15 credits from
Optional Group B.
Unit Level Credit
Value
GLH
Mandatory Group A
Understanding roles, responsibilities and
relationships in education and training
[H/505/0053]
3 3 12
Planning to meet the needs of learners in
education and training [A/505/1189] 4 3 15
Delivering education and training [M/505/0122] 4 6 24
Assessing learners in education and training
[F/505/0125] 4 6 24
Using resources for education and training
[L/505/0127] 4 3 15
Optional Group B
Action research [T/503/5380] 5 15 50
Assess occupational competence in the work
environment [H/601/5314] (Learning and
Development unit)
3 6 30
Assess vocational skills, knowledge and
understanding [F/601/5319] (Learning and
Development unit)
3 6 30
Delivering employability skills [M/505/1089] 4 6 20
Effective partnership working in the learning
and teaching context [Y/503/5310] 4 15 50
Identify individual learning and development
needs [K/502/9544] (Learning and
Development unit)
3 3 24
Internally assure the quality of assessment
[A/601/5321]
(Learning and Development unit)
4 6 45
Manage learning and development in groups
[A/502/9550]
(Learning and Development unit)
4 6 30
Preparing for the coaching role [J/505/0188] 4 3 15
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Understanding and managing behaviours in a
learning environment [Y/505/1099] 4 6 20
Understanding the principles and practices of
internally assuring the quality of assessment
[T/601/5320]
(Learning and Development unit)
4 6 45
Working with the 14-19 age range in the
learning environment [D/505/1105] 4 9 30
Units from the Award in English for
Literacy and Language Teaching
Analysing English language for literacy and
language teaching [J/503/4850] 3 3 15
Reading skills for literacy and language
teaching [R/503/4852] 3 3 15
Speaking and listening skills for literacy and
language teaching [D/503/4854] 3 3 15
Writing skills for literacy and language teaching
[K/503/4856] 3 3 15
Units from the Award in Mathematics for
Numeracy Teaching
Using mathematics: academic subjects
[T/503/4861] 3 6 30
Using mathematics: personal and public life
[A/503/4859] 3 6 30
Using mathematics: professional and vocational
contexts [F/503/4863] 3 6 30
Numbers in box brackets indicate unit number.
If trainees achieve credits from units of the same title (or linked titles) at
more than one level, they cannot count credits achieved from both units
towards the credit target of a qualification.
Qualification
Purpose
D – Confirm Occupational Competence
Entry
Requirements
Age Range Pre 16 16 – 18 18+ 19 +
LARS Reference 60113807
4
Recommended
GLH2
140 (Minimum)
Recommended
TQT3
360
Credit Value
Type of Funding
Available See LARS (Learning Aim Rates Service)
Minimum
Qualification Fee See ABC website for current fees and charges
Unit Fee
Unit fees are based upon a unit’s individual credit
value. Please see the ABC website for the current
fee charged per credit
Additional
Information
See ABC website for resources available for this
qualification.
2 See Glossary of Terms 3 See Glossary of Terms
5
Qualification Overview
Introduction
This qualification replaces the Level 3 Certificate in Teaching in the Lifelong
Learning Sector and the Level 4 Certificate in Teaching in the Lifelong
Learning Sector qualifications (CTLLS) introduced in 2007 and updated in
2011.
Aims
The ABC Level 4 Certificate in Education and Training aims to prepare
trainee teachers/trainers to teach in a wide range of contexts via:
Understanding the roles and responsibilities in relation to teaching
Understanding appropriate teaching and learning approaches
Planning, delivering and evaluating teaching sessions
Understanding the use of assessment methods and record keeping
It requires observation and assessment of practice.
Target Group
It can meet the needs of a range of trainees, including:
Individuals who are not currently teaching and training but who can meet
the practice requirements, including the observed and assessed practice
requirements, of the qualification;
Individuals who are currently teaching and training (including those who
have just begun teaching and training) who can meet the practice
requirements, including the observed and assessed practice
requirements, of the qualification;
Individuals currently working as assessors who wish to achieve a
teaching qualification.
Entry Requirements
All trainee teachers/trainers joining this qualification programme must be
age 19+ and should undertake an initial assessment of skills in English,
mathematics and ICT. They should record their development needs and,
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where applicable, agree an action plan to address them. If trainee
teachers/trainers join the qualification programme having already
undertaken an initial assessment of their English, mathematics and ICT
skills, their record of development needs and any previous actions taken to
address them should be reviewed and updated as required.
Minimum core of literacy, language, numeracy and ICT
The minimum core of literacy, language, numeracy and ICT details the
knowledge, understanding and personal skills in English, mathematics and
ICT expected of all teachers in the sector. The minimum core document
comprises three sections
Language and literacy
Numeracy
Information and communication technology (ICT)
Each of these sections comprises two parts
Part A knowledge and understanding
Part B personal skills
Knowledge, understanding and personal skills requirements for literacy,
language, numeracy and ICT are included in the teaching qualifications.
Details can be found in the document, Addressing Literacy, Language,
Numeracy and ICT needs in education and training: Defining the teacher
education programmes (LLUK, 2007; updated LSIS, 2013).
Requirements for knowledge and understanding elements
Elements of the minimum core should be selected appropriate to the context
and needs of each cohort of trainee teachers/trainers. The selected elements
should be delivered and assessed across the following mandatory units
Planning to meet the needs of learners in education and training (Level
4)
Delivering education and training (Level 4)
Assessing learners in education and training (Level 4)
Using resources for education and training (Level 4)
Requirements for personal skills in English, mathematics and ICT
elements
All trainee teachers/trainers joining this qualification programme should
undertake an initial assessment of skills in English, mathematics and ICT.
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If trainees join the qualification programme having already completed a
Level 3 Award in Education and Training, their record of development needs
and any previous actions taken to address them should inform opportunities
to continue to develop their skills as required by the appropriate minimum
core elements.
Opportunities to develop these personal skills should be made available
across the mandatory units as a minimum and learners should be provided
with opportunities to develop these skills throughout a teacher/trainer
education programme. Teacher/trainer education teams should ensure that
the personal skills developed by trainees are those most appropriate for
their professional role as teachers/trainers.
Minimum Core Guidance (updated 2013)
http://www.excellencegateway.org.uk/node/12019
There are no other nationally agreed entry requirements.
ABC expects approved centres to recruit with integrity on the basis of a
trainee’s ability to contribute to and successfully complete all the
requirements of a unit(s) or the full qualification.
Progression Opportunities
Individuals who have achieved the Level 4 Certificate in Education and
Training and who are progressing to a Level 5 Diploma in Education and
Training should have their prior achievement recognised. Recognition of
prior learning (RPL) will apply between the mandatory credit from the
Certificate and the unit Teaching, learning and assessment in education and
training for the Level 5 Diploma in Education and Training. Trainees should
not be required to present further evidence other than that required to
demonstrate that their prior learning is at Level 4.
Individuals who have achieved the Level 4 Certificate in Education and
Training and who are progressing to HEI-accredited qualifications at Level 5
or above may have their Level 4 credit recognised in line with that HEI’s
arrangements for the recognition of prior learning.
Centres should be aware that Reasonable Adjustments which may be
permitted for assessment may in some instances limit a trainee’s
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progression into the sector. Centres must, therefore, inform trainees of any
limits their learning difficulty may impose on future progression.
Delivery and Assessment
All those delivering units and/or observing and assessing practice
should have all of the following:
teaching or training qualification
evidence of relevant teaching experience in an education or training
context
access to appropriate guidance and support; and
on-going participation in related programme quality assurance
processes
N.B. This does not include qualifications that only provide an introduction
to teaching, for example, the Level 3 Award in Education and Training or the
Level 3 or Level 4 PTLLS awards.
All those who assess the learning and development units for this
qualification must also:
already hold the qualification they are assessing (or a recognised
equivalent) and have successfully assessed learners for other
qualifications (if assessing quality assurance roles, they must have
experience as a qualified quality assurance practitioner of carrying out
internal or external quality assurance of qualifications for a minimum
of two assessors)
have up-to-date working knowledge and experience of best practice
in assessment and quality assurance
hold one of the following qualifications or their recognised equivalent
- Level 3 Award in Assessing Competence in the Work
Environment; or
- Level 3 Certificate in Assessing Vocational Achievement; or
- A1 Assess candidate performance using a range of methods; or
- D32 Assess candidate performance and D33 Assess candidate
using differing sources of evidence; and
show current evidence of continuing professional development in
assessment and quality assurance
All those who are involved with the internal quality assurance of the
learning and development units for this qualification must:
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have up-to-date working knowledge and experience of best practice
in assessment and quality assurance;
hold one of the following assessor qualifications or their recognised
equivalent:
- Level 3 Award in Assessing Competence in the Work
Environment; or
- Level 3 Certificate in Assessing Vocational Achievement; or
- A1 Assess candidate performance using a range of methods; or
- D32 Assess candidate performance and D33 Assess candidate
using differing sources of evidence;
hold one of the following internal quality assurance qualifications or
their recognised equivalent:
- Level 4 Award in Internal Quality Assurance of Assessment
Processes and Practice; or
- Level 4 Certificate in Leading the Internal Quality Assurance of
Assessment Processes and Practice; or
- V1 Conduct internal quality assurance of the assessment
process; or
- D34 Internally verify the assessment process; and
show current evidence of continuing professional development in
assessment and quality assurance.
Practice Component
The practice component itself is a vital component of high-quality initial
training.
There is a requirement for a minimum of 30 hours of practice for this
qualification.
There is no requirement to evidence working with groups of learners to
achieve this qualification unless units are undertaken which specify that
purpose. However, where trainee teachers/trainers are working solely with
individuals, a programme may also include support and preparation for
working with groups.
An effective teaching practice experience should ideally include
different teaching practice locations/settings/contexts
teaching across more than one level
teaching a variety of learners
teaching individuals and groups
experience of non-teaching roles; and
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gaining subject-specialist knowledge through workplace mentoring
ITE providers should attempt to ensure that trainee teachers/trainers have
access to as many of these elements as possible during their teaching
practice.
Observed and assessed practice requirements
There must be a minimum of three observations totalling a minimum
of three hours.
This excludes any observed practice completed as part of the Level 3 Award
in Education and Training.
Any single observation must be a minimum of half an hour.
Observations should be appropriately spaced throughout the whole
programme and take into a provider’s ability to make a judgement about
whether a trainee teacher/trainer has met the required standard of practice
in an observation.
For the Education and Training units, practice must be in a teaching and
learning environment.
As stated above, there is a requirement for a minimum of three observations
of practice. The three observations must be linked to the following
mandatory units
Delivering education and training (Level 4)
Assessing learners in education and training (Level 4)
Using resources for education and training (Level 4)
It is recommended that a holistic approach should be taken to observed and
assessed practice so that each observation and assessment of practice
enables trainee teachers/trainers to provide evidence for all of the three
units identified above.
Note that, to be eligible for the award of credit for any one of the above
three units, a trainee teacher must be able to provide evidence of a
minimum of one assessed observation of practice that meets the required
standard of practice. To be eligible for the award of credit for all three units,
a trainee teacher must be able to provide evidence of a minimum of three
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assessed observations of practice that meet the required standard of
practice.
There are additional practice requirements for some optional units that
belong to the Education and Training suite, including observed and assessed
practice.
These requirements are in addition to the observed and assessed practice
requirements identified above for the mandatory units and are details are
included in the supporting Information for each unit.
For some optional units taken from the Learning and Development
qualifications, practice must be in a real work environment and in the
appropriate context with groups of learners or with individual learners. See
supporting information for each unit for details
N.B. There is no transfer of practice, including observed and assessed
practice, from a previously achieved Level 3 Award in Education and
Training.
Trainee teachers who have achieved the Level 4 Certificate in Education and
Training can transfer twenty hours of practice and two hours of observed
and assessed practice towards the practice requirements for the Level 5
Diploma in Education and Training.
Tutor/Assessor Requirements
We require those involved in the assessment process to be suitably
experienced and / or qualified. In general terms, this usually means that the
assessor is knowledgeable of the subject / occupational area to a level above
that which they are assessing.
Assessors should also be trained and qualified to assess or be working
towards appropriate qualifications.
Language
These specifications and associated assessment materials are in English
only.
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Unit Details
13
Understanding Roles, Responsibilities and Relationships
in Education and Training
Unit Reference
H/505/0053
Level
3
Credit Value
3
Guided Learning
Hours
12
Unit Summary
The aim of this unit is to enable the trainee
(teacher/trainer) to understand the role and
responsibilities of a teacher/trainer in education
and training and the relationship between different
professionals in education and training
Learning Outcomes
(1 to 3)
The learner will
Assessment Criteria
(1.1 to 3.3)
The learner can
1. Understand the
teaching role and
responsibilities in
education and
training
1.1 Explain the teaching role and responsibilities in
education and training
1.2 Summarise key aspects of legislation,
regulatory requirements and codes of practice
relating to own role and responsibilities
1.3 Explain ways to promote equality and value
diversity
1.4 Explain why it is important to identify and
meet individual learner needs
2. Understand ways
to maintain a safe
2.1 Explain ways to maintain a safe and supportive
learning environment
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and supportive
learning environment
2.2 Explain why it is important to promote
appropriate behaviour and respect for others
3. Understand the
relationships between
teachers and other
professionals in
education and
training
3.1 Explain how the teaching role involves working
with other professionals
3.2 Explain the boundaries between the teaching
role and other professional roles
3.3 Describe points of referral to meet the
individual needs of learners
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Supporting Unit Information
H/505/0053 Understanding roles, responsibilities and
relationships in education and training – Level 3
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Understand the teaching role and
responsibilities in education and training
1.1 Teaching role and responsibilities in education and training
The teaching role refers to the key things that a teacher/trainer is
expected to do e.g. the sort of activities listed in a job description.
Responsibilities may either relate to the role/s of the teacher/trainer
or to the various expectations placed on them by legislation,
regulations and codes as described in 1.2.
These could include
Concept of lifelong learning, the whole learner, facilitation of the
intellectual and social development of the learner
Distinction between teaching and training (similarities and
differences)
Teachers/trainers as managers of learning
Teachers/trainers as a role model and inspirational leader
Teachers/trainers as resource managers
Managing aspirations and stakeholders
1.2 Key aspects of legislation, regulatory requirements and codes
of practice relating to own role and responsibilities
Legislation refers to major Acts of Parliament detailing the law in a
particular area.
Regulatory requirements ‘flow’ from legislation and define what is
required, in practice, to conform with the law.
Codes of practice outline good or best practice as defined by an
employing institution or professional body.
It is the responsibility of the trainer to ensure coverage of latest
legislation, regulation and policy developments, for example
Richard Review
Wolf Review
Whitehead Review
Health and Safety and Safeguarding
Codes of Ethics
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Codes of Conduct
Equality Act 2010
Public Sector Equality Duty
1.3 Ways to promote equality and value diversity to include
Understanding of the 9 protected characteristics from the 2010
Equality Act and how the Public Sector Equality Duty relates to
education providers
Learning resources available to support initiatives
Issues relating to language, presentation and preferences
Concept of positive discrimination
Setting examples and use of role models
Reviews of policies and practices
Citizenship
1.4 Importance of identifying and meeting individual learner needs
Reflect an understanding of the broader ‘individual needs’ that may
impact on learning (including, but not limited to ‘individual needs’)
Diagnostic tools to identify learners’ needs
Special needs and role of Special Educational Needs Support
Individual Learning Plans (ILPs)
Use of relevant tests e.g. numeracy and literacy, ICT
Learning Outcome 2. Understand ways to maintain a safe and
supportive learning environment
2.1 Ways to maintain a safe and supportive learning environment
Safe and supportive refers to both physical and psychological aspects
Trainees should be encouraged to explore
Definition and learner’s needs
Physical/environmental requirements including welcoming aspect,
access, health and safety, security
Use of technology and equipment
Safeguarding i.e. fostering emotional/psychological safety, trust and
respect
2.2 Promoting appropriate behaviour and respect for others to
include
Behaviour, punctuality, language, respect for others, active
participation in learning
Expected standards of behaviour
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Reputation of the provider institution
Effects of bullying, harassment, abuse and violence
Learning Outcome 3. Understand the relationships between
teachers and other professionals in education and training
3.1 How the teaching role involves working with other
professionals
Scope and roles of other professionals (e.g. teaching specialists
(e.g.co-teaching roles for embedding maths, English and
technology), administrative or learning support staff,
mentors/coaches, social workers)
Explore links with these other professionals
3.2 Boundaries between the teaching role and other professional
roles
What distinguishes the roles of these other professionals from that
of teachers.
Requirements and boundaries of other professionals and their codes
of practice
Possible causes of friction and/or conflicts of interest
3.3 Points of referral to meet the individual needs of learners
Why and where learners might be referred
The range of help available
Referral processes
Liabilities and “ownership”
Teaching Strategies And Learning Activities
This theory unit should be used to allow trainee teachers to start on
programmes and achieve a unit without a practical teaching element. The
delivery of this unit does however need to relate closely to current best
practice.
For example in AC 1.3 trainees will need to ensure that they are able to
explain practical strategies (ways) of promoting equality and diversity and
not just refer to theories or principles of E & D.
Providers need to use the teaching and learning time to stimulate debate
amongst trainees wherever possible. The use of practitioners to enhance
delivery is to be encouraged.
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Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment And Evidence Of Achievement
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on pages 6 and 7 of this qualification
guide.
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible.
These could be
A series of small separate tasks linked to the Assessment Criteria
or
A series of assignments addressing several criteria to enable a more
holistic approach to assessment,
Evidence presented is not prescribed for each learning outcome. It could
typically include
oral / written questions and answers
reports / notes
recorded evidence (video and/or audio)
case studies / assignment
essays
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interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
Where trainees are asked to summarise, they need to provide a brief
explanation of the key points.
Where trainees are asked to explain, they make things clear including some
detail and at times may involve providing reason or cause
Where trainees are asked to describe, they need to give an account
including relevant characteristics/events
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
20
Planning To Meet the Needs of Learners in Education and
Training
Unit Reference
A/505/1189
Level
4
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The aim of the unit is to enable the trainee to
agree individual learning goals with their learners,
to plan inclusive teaching and learning approaches
in accordance with internal processes and external
requirements, and to evaluate their own practice in
planning teaching and learning. It covers
expectations in relation to the minimum core in
planning inclusive teaching and learning
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.2)
The learner can
1. Be able to use
initial and diagnostic
assessment to agree
individual learning
goals with learners
1.1 Analyse the role and use of initial and
diagnostic assessment in agreeing individual
learning goals
1.2 Use methods of initial and diagnostic
assessment to negotiate and agree individual
learning goals with learners
1.3 Record learners’ individual learning goals
2. Be able to plan
inclusive teaching and
2.1 Devise a scheme of work in accordance with
internal and external requirements
21
learning in
accordance with
internal and external
requirements
2.2 Design teaching and learning plans which meet
the aims and individual needs of all learners and
curriculum requirements
2.3 Explain how own planning meets the individual
needs of learners
2.4 Explain ways in which teaching and learning
plans can be adapted to meet the individual needs
of learners
2.5 Identify opportunities for learners to provide
feedback to inform inclusive practice
3. Be able to
implement the
minimum core in
planning inclusive
teaching and learning
3.1 Analyse ways in which minimum core elements
can be demonstrated in planning inclusive teaching
and learning
3.2 Apply minimum core elements in planning
inclusive teaching and learning
4. Be able to evaluate
own practice when
planning inclusive
teaching and learning
4.1 Review the effectiveness of own practice when
planning to meet the individual needs of learners,
taking account of the views of learners and others
4.2 Identify areas for improvement in own
planning to meet the individual needs of learners
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Supporting Unit Information
A/505/1189 Planning to meet the needs of learners in education
and training – Level 4
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Be able to use initial and diagnostic
assessment to agree individual learning goals with learners
1.1 Role and use of initial and diagnostic assessment in agreeing
individual learning goals
Mutual benefits of initial and diagnostic assessment
Planning initial assessment
Planning support – accuracy of needs diagnosis
Suitability of the system
Methods of initial assessment (e.g. multiple choice questions,
interviews, practical and computer tests, assignments, discussions)
Training in initial assessment
Learner involvement
Scope and characteristics of diagnostic assessment and overlap with
formative assessment
APL
Learning preferences
1.2 Use methods of initial and diagnostic assessment to negotiate
and agree individual learning goals
Use of tutor observations, self-assessment exercises, group
discussions, tutor one to ones, games and practical activities,
quizzes and questionnaires
Use and limitations of accuracy of assessment
Adequacy, validity, reliability, practicality and acceptability of
diagnostic assessment
Use of proprietary tests
Distinctions between diagnostic and competence assessment
Formal and informal diagnostic assessment settings
SMART objectives
1.3 Recording learners’ individual learning goals
Recording information
Formats
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Learning Outcome 2. Be able to plan inclusive teaching and
learning in accordance with internal and external requirements
2.1 Devise schemes of work
Purpose and use of a scheme of work
Characteristics of an effective scheme of work – wider curriculum
factors (implications for work and society)
SMART targets and objectives
Prescriptions and priorities of topics being addressed
Specifications of reading and/or other work to be completed
Barriers to learning and accessibility
Resource requirements
Diversity constraints
2.2 Design teaching and learning plans
Characteristics of effective teaching and learning plans
Use of feedback
Use of materials
Sharing best practice
Engaging learners
Involving employers and other stakeholders
Quality improvement action plans
Teaching and learning methods (e.g. one to one, group)
2.3 Explain how planning meets the individual needs of learners
Time management
Clarity of objectives, teaching content, resources, assessment
Differentiation and inclusion issues, extension activities
2.4 Ways in which teaching and learning plans can be adapted
Scope for adaptation and special needs and impact upon others
Learning preferences and needs
Resource implications, use and constraints
Embedding functional skills
Extension activities
Models to increase the depth of learning e.g. Bloom’s Taxonomy
SMOG testing (McLaughlin formula/polysyllable count)
2.5 Identify opportunities for learners to provide feedback to
inform inclusive practice
Sources of formal and informal feedback (learners, self-reflection,
test scores)
Evaluation theory
24
Learning Outcome 3. Be able to implement the minimum core in
planning inclusive teaching and learning
3.1 Ways in which minimum core elements can be demonstrated in
planning inclusive teaching and learning
Apply the minimum core (of knowledge and understanding in
literacy, language, numeracy and ICT) when planning embedded
learning delivery
Learner support
Lesson planning
Learners’ levels and needs in English, Maths and Technology
SMOG testing (McLaughlin formula/polysyllable count)
Types of resources
3.2 Minimum core elements in planning inclusive teaching and
learning
Applying the minimum core of understanding and personal skills in
literacy, language, numeracy and ICT when planning inclusive
teaching and learning
Signposting - referral
Learning Outcome 4. Be able to evaluate own practice when
planning inclusive teaching and learning
4.1 Review the effectiveness of own practice
Characteristics of effective self-reflection
Sources and usefulness of feedback (learners, peers, awarding
organisations)
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins & Murphy,
Brookfield)
Learner voice
Quantitative and qualitative information
Use of assessment outcomes in improving professional practice
4.2 Identify areas for improvement in own planning
Sources and usefulness of feedback (learners, peers, awarding
organisations)
Meetings and networks to share best practice
Performance Review
SMART objectives
Action planning
25
Teaching Strategies And Learning Activities
In this unit, trainee teachers are required to put theory into practice to agree
learning goals with individuals, to plan inclusive teaching and learning
approaches in accordance with internal processes and external
requirements, and to evaluate their own practice in planning teaching and
learning. It covers expectations in relation to the minimum core in planning
inclusive teaching and learning.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
26
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
27
Delivering Education and Training
Unit Reference
M/505/0122
Level
4
Credit Value
6
Guided Learning
Hours
24
Unit Summary
The aim of the unit is to enable the trainee to use
inclusive teaching and learning approaches in
accordance with internal processes and external
requirements, to communicate with learners and to
evaluate own delivery practice. It provides the
trainee with understanding of how technology can
enhance teaching and learning and covers
expectations in relation to the minimum core in
delivering inclusive teaching and learning
Learning Outcomes
(1 to 5)
The learner will
Assessment Criteria
(1.1 to 5.2)
The learner can
1. Be able to use
inclusive teaching and
learning approaches
in accordance with
internal and external
requirements
1.1 Analyse the effectiveness of teaching and
learning approaches used in own area of specialism
in relation to meeting the individual needs of
learners
1.2 Create an inclusive teaching and learning
environment
1.3 Demonstrate an inclusive approach to teaching
and learning in accordance with internal and
external requirements
28
2. Be able to
communicate with
learners and other
learning professionals
to promote learning
and progression
2.1 Analyse benefits and limitations of
communication methods and media used in own
area of specialism
2.2 Use communication methods and media to
meet individual learner needs
2.3 Communicate with other learning professionals
to meet individual learner needs and encourage
progression
3. Be able to use
technologies in
delivering inclusive
teaching and learning
3.1 Analyse benefits and limitations of
technologies used in own area of specialism
3.2 Use technologies to enhance teaching and
meet individual learner needs
4. Be able to
implement the
minimum core when
delivering inclusive
teaching and learning
4.1 Analyse ways in which minimum core elements
can be demonstrated when delivering inclusive
teaching and learning
4.2 Apply minimum core elements in delivering
inclusive teaching and learning
5. Be able to evaluate
own practice in
delivering inclusive
teaching and learning
5.1 Review the effectiveness of own practice in
meeting the needs of individual learners, taking
account of the views of learners and others
5.2 Identify areas for improvement in own practice
in meeting the individual needs of learners
29
Supporting Unit Information
M/505/0122 Delivering education and training – Level 4
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Be able to use inclusive teaching and learning
approaches in accordance with internal and external requirements
1.1 Effectiveness of teaching and learning approaches used in own
area of specialism
Scope and characteristics of effective teaching and learning
approaches
Sources of feedback
Analytical techniques
1.2 Create an inclusive teaching and learning environment
Motivation theories (e.g. Vroom, Maslow, McGregor, Dweck)
Learning preferences
Environmental factors to be taken into account
1.3 Demonstrate an inclusive approach to teaching and learning
Differentiation
Implications of inclusivity for lesson planning
Classroom management
Learning Outcome 2. Be able to communicate with learners and
other learning professionals to promote learning and progression
2.1 Benefits and limitations of communication methods and media
used
Written and verbal communication
Language limitations
Inclusive language
2.2 Communication methods and media to meet individual learner
needs
Choice of communication medium and its suitability for different
settings
2.3 Communicate with other learning professionals
Range of other professionals and their spheres of interest
Face to face and electronic communication
30
Learning Outcome 3. Be able to use technologies in delivering
inclusive teaching and learning
3.1 Benefits and limitations of technologies used in own area of
specialism
Trainees’ levels of technological capability
SMOG (McLaughlin formula/polysyllable count)
Suitability of different technologies in a range of settings
Hard copy and computerised resources
3.2 Use technologies to enhance teaching and meet individual
learner needs
Learning preferences
Managing cultural expectations
Safeguarding
Adapting resources for special needs purposes
Learning Outcome 4. Be able to implement the minimum core when
delivering inclusive teaching and learning
4.1 Analyse ways in which minimum core elements can be
demonstrated when delivering inclusive teaching and learning
Scope and requirements of the minimum core
Resource requirements and constraints
Communication strategies
Methods of assessment
Learner Learning Plans
4.2 Minimum core elements in delivering inclusive teaching and
learning
Maintaining an inclusive learning environment
Differentiated learning
Embedded approaches
Learning support
Feedback
Learning Outcome 5. Be able to evaluate own practice in delivering
inclusive teaching and learning
5.1 Review the effectiveness of own practice
Characteristics of effective self-reflection
Sources of usefulness of feedback (learners, peers, awarding
organisations)
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins & Murphy,
Brookfield)
Learner Voice
31
Quantitative and qualitative information
Use of assessment outcomes in improving professional practice
5.2 Areas for improvement in own practice
Sources of feedback including learners, self, peers, mentors, other
professionals
Meetings and networks to share best practice
Performance reviews
SMART objective setting
Action planning
Teaching Strategies And Learning Activities
This unit combines theory and practice and should allow trainee teachers to
use inclusive teaching and learning approaches to communicate with
individuals and to evaluate their own delivery practice. It provides them with
an understanding of how technology can enhance teaching and learning and
covers expectations in relation to the minimum core in delivering inclusive
teaching and learning.
Delivery needs to relate to a real teaching and learning environment.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
The learning outcomes must be assessed in a teaching and learning
environment.
Simulation is not permitted.
There is a requirement to observe and assess practice in this unit. To be
eligible for the award of credit for this unit, a trainee teacher must be able
32
to provide evidence of a minimum of one assessed observation of practice
that has met the required standard of practice.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
33
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
34
Assessing Learners in Education and Training
Unit Reference
F/505/0125
Level
4
Credit Value
6
Guided Learning
Hours
24
Unit Summary
The aim of the unit is to enable the trainee to use
types and methods of assessment, to conduct and
record assessment in accordance with internal and
external processes and requirements and to
evaluate their own assessment practice. It covers
expectations in relation to the minimum core in
assessing learners in lifelong learning
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.2)
The learner can
1. Be able to use
types and methods of
assessment to meet
the needs of
individual learners
1.1 Explain the purposes of types of assessment
used in education and training
1.2 Analyse the effectiveness of assessment
methods in relation to meeting the individual needs
of learners
1.3 Use types and methods of assessment to meet
the individual needs of learners
1.4 Use peer- and self-assessment to promote
learners’ involvement and personal responsibility in
the assessment for, and of, their learning
35
1.5 Use questioning and feedback to contribute to
the assessment process
2. Be able to carry
out assessments in
accordance with
internal and external
requirements
2.1 Identify the internal and external assessment
requirements and related procedures of learning
programmes
2.2 Use assessment types and methods to enable
learners to produce assessment evidence that is
valid, reliable, sufficient, authentic and current
2.3 Conduct assessments in line with internal and
external requirements
2.4 Record the outcomes of assessments to meet
internal and external requirements
2.5 Communicate assessment information to other
professionals with an interest in learner
achievement
3. Be able to
implement the
minimum core when
assessing learners
3.1 Analyse ways in which minimum core elements
can be demonstrated in assessing learners
3.2 Apply minimum core elements in assessing
learners
4. Be able to evaluate
own assessment
practice
4.1 Review the effectiveness of own assessment
practice, taking account of the views of learners
and others
4.2 Identify areas for improvement in own
assessment practice
36
Supporting Unit Information
F/505/0125 Assessing learners in education and training – Level 4
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Be able to use types and methods of
assessment to meet the needs of individual learners
1.1 The purposes of types of assessment used in education and
training
Synoptic, formative and summative
Purposes (feedback, reporting, diagnosis and special needs,
certification, selection, accountability, national comparison,
managing teaching processes, meeting learners’ needs assessment
of competence and knowledge, identifying goals)
1.2 The effectiveness of assessment methods
Forms of assessment: e.g. self and peer, observation, question and
answer, discussion, multiple choice questions, short answer, essays,
projects, coursework, examinations, practical activities, role play,
simulation,
worksheets, observation of tasks and participation/interaction
against external specifications and criteria
Evaluation methods and sources of information that confirm the
validity of assessment
1.3 Types and methods of assessment
Scope of assessment
Types of assessment (diagnostic, ipsative, formative, summative)
Suitability of different assessment methods for different purposes
Validity and reliability
1.4 Peer- and self-assessment to promote learners’ involvement
and personal responsibility in the assessment
Benefits of learner involvement in assessment (learners, providers)
Every Child (Learner) Matters
Nature of learner involvement
Learner involvement strategy
1.5 Use questioning and feedback to contribute to the assessment process
Use of feedback in learning and assessment
Advantages, disadvantages and risks associated with feedback
37
Questioning techniques
Learning Outcome 2. Be able to carry out assessments in
accordance with internal and external requirements
2.1 Internal and external assessment requirements and related
procedures of learning programmes
Purpose of internal and external assessment
Nature of internal and external assessment requirements
Sampling
Psychological tests
Diagnostic tests
On line systems
2.2 Assessment types and methods to enable learners to produce
assessment evidence that is valid, reliable, sufficient, authentic
and current
Validity
Reliability
Range of assessment methods
2.3 Conduct assessments
Nature of internal and external assessment requirements
Choice of assessment method
Sector requirements (where relevant)
National Standards for Teachers, Trainers and Tutors
2.4 Record the outcomes of assessments
Organisational recording requirements
Awarding body recording requirements
Regulatory recording requirements
2.5 Communicate assessment information to other professionals
Purpose and uses of communicating assessment information
Communication methods and media
Identifying relevant professionals
Data Protection Issues
Learning Outcome 3. Be able to implement the minimum core when
assessing learners
3.1 Analyse ways in which minimum core elements can be
demonstrated in assessing learners
Scope and requirements of the minimum core – how minimum core
elements can be integrated and applied when assessing learners:
personal social and cultural factors influencing language, literacy,
numeracy and ICT learning and development and explicit knowledge
38
of language, the four skills of speaking, listening, reading and
writing, numeracy communication and processes, and ICT
Resource requirements and constraints
Communication strategies
Methods of assessment (e.g. that are inclusive for learners with
different literacy, language, numeracy and ICT abilities)
Individual Learning Plans (e.g. that include targets for literacy,
language, numeracy and ICT development and record progress in
these areas)
3.2 Minimum core elements in assessing learners
Maintaining an inclusive learning environment
Differentiated learning
Embedded approaches
Learning support
Feedback
Learning Outcome 4. Be able to evaluate own assessment practice
4.1 The effectiveness of own assessment practice
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins & Murphy,
Brookfield)
Quantitative and qualitative information
Sources and usefulness of feedback (learner evaluation, peers,
awarding organisations)
Use of assessment outcomes in improving professional practice
4.2 Areas for improvement in own assessment practice
Sources of feedback including learner, self, peers, mentors, other
professionals
Meetings and networks to share best practice
Performance reviews
SMART objective setting
Action planning
Teaching Strategies And Learning Activities
This unit combines theory and application in practice. The aim of the unit is
to enable the trainee teacher to use types and methods of assessment, to
conduct and record assessment in accordance with internal and external
processes and requirements and to evaluate their own assessment practice.
It covers expectations in relation to the minimum core in assessing learners
in lifelong learning.
39
Delivery needs to relate to a real teaching and learning environment.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
The learning outcomes must be assessed in a teaching and learning
environment.
Simulation is not permitted.
There is a requirement to observe and assess practice in this unit. To be
eligible for the award of credit for this unit, a trainee teacher must be able
to provide evidence of a minimum of one assessed observation of practice
that has met the required standard of practice.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
40
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
41
Using Resources for Education and Training
Unit Reference
L/505/0127
Level
4
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The aim of the unit is to enable the trainee to use
resources in the delivery of inclusive teaching and
learning and to be able to evaluate that use. It
covers expectations in relation to the minimum
core in relation to using resources for inclusive
teaching and learning
Learning Outcomes
(1 to 3)
The learner will
Assessment Criteria
(1.1 to 3.2)
The learner can
1. Be able to use
resources in the
delivery of inclusive
teaching and learning
1.1 Analyse the effectiveness of resources used in
own area of specialism in relation to meeting the
individual needs of learners
1.2 Use resources to promote equality, value
diversity and meet the individual needs of learners
1.3 Adapt resources to meet the individual needs
of learners
2. Be able to
implement the
minimum core when
using resources in the
2.1 Analyse ways in which minimum core elements
can be demonstrated when using resources for
inclusive teaching and learning
42
delivery of inclusive
teaching and learning
2.2 Apply minimum core elements when using
resources for inclusive teaching and learning
3. Be able to evaluate
own use of resources
in the delivery of
inclusive teaching and
learning
3.1 Review the effectiveness of own practice in
using resources to meet the individual needs of
learners, taking account of the views of learners
and others
3.2 Identify areas for improvement in own use of
resources to meet the individual needs of learners
43
Supporting Unit Information
L/505/0127 Using resources for education and training – Level 4
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Be able to use resources in the delivery of
inclusive teaching and learning
1.1 Effectiveness of resources used in own area of specialism in
relation to meeting the individual needs of learners
Range of hard copy and electronic resources, their advantages,
disadvantages and suitability in different settings
Sources of information and resources
Analytical and evaluation techniques
Learners’ levels and needs
SMOG (McLaughlin formula/polysyllable count)
1.2 Resources to promote equality, value diversity and meet the
individual needs of learners
Implications for the design and use of resources (equality,
presentation, language, readability, stereotyping)
Nature of resources – people, locations and facilities, equipment,
time, budgetary requirements
Sources of information and resources for promoting equality and
diversity
1.3 Adapting resources to meet the individual needs of learners
Identifying learner needs
Scope of adaptations
Special needs
Learning Outcome 2. Be able to implement the minimum core when
using resources in the delivery of inclusive teaching and learning
2.1 Ways in which minimum core elements can be demonstrated
when using resources for inclusive teaching and learning
Requirements of minimum core
Range of opportunities for demonstrating delivery of the minimum
core (e.g. using resource cards during active learning, developing
readable, plain English hand outs, focussing on methods for working
out calculations within resources used, etc)
44
Highlighting literacy, language, numeracy and ICT explicit in
resources used
Recording
2.2 Minimum core elements when using resources
Inclusive learning
Differentiated learning
Embedded approaches
Learning Outcome 3. Be able to evaluate own use of resources in
the delivery of inclusive teaching and learning
3.1 Review the effectiveness of own practice in using resources
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins and Murphy,
Brookfield)
Learner Voice
Quantitative and qualitative information
Characteristics of effective self-reflection
Sources of feedback including learners, self, peers, mentors, other
professionals
Use of assessment outcomes in improving professional practice
3.2 Identify areas for improvement in own use of resources
Sources of feedback including learners, self, peers, mentors, other
professionals
Meetings and networks to share best practice
Performance reviews
SMART objective setting
Action planning
Teaching Strategies And Learning Activities
This unit combines theory and practice. The aim of this unit is to allow the
trainee teacher to use resources in the delivery of inclusive teaching and
learning and to be able to evaluate that use. It covers expectations in
relation to the minimum core in relation to using resources for inclusive
teaching and learning.
Delivery must relate to the real teaching and learning environment
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
45
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
The learning outcomes must be assessed in a teaching and learning
environment.
Simulation is not permitted.
There is a requirement to observe and assess practice in this unit. To be
eligible for the award of credit for this unit, a trainee teacher must be able
to provide evidence of a minimum of one assessed observation of practice
that has met the required standard of practice.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
46
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
47
Action Research
Unit Reference
T/503/5380
Level
5
Credit Value
15
Guided Learning
Hours
50
Unit Summary
The unit aims to enable trainees to carry out action
research in an area of professional practice. It
includes understanding the nature and purpose of
action research, conducting action research and
presenting the outcomes. It also involves
evaluating own practice in relation to action
research
Learning Outcomes
(1 to 6)
The learner will
Assessment Criteria
(1.1 to 6.3)
The learner can
1. Understand the
purpose and nature of
action research
1.1 Explain the purpose of action research
1.2 Analyse key features of the action research
process
1.3 Analyse the implications of a model of action
research
2. Be able to initiate
action research
2.1 Justify own choice of an area of practice for
action research
2.2 Plan a clear intervention strategy
48
2.3 Justify the choice and timescales of an
intervention strategy
2.4 Explain how ethical and political considerations
and issues of confidentiality will be observed in
practice
2.5 Implement a clear intervention strategy
3. Understand ways
of carrying out action
research
3.1 Evaluate methods for action research
3.2 Evaluate methods of collecting qualitative and
quantitative data
3.3 Review ways in which collected data may be
analysed
4. Be able to carry
out action research
4.1 Draw on selected literature relating to an area
of practice for action research
4.2 Justify own choice of methods selected for
action research
4.3 Collect data relating to an area of practice for
action research
4.4 Analyse data collected from action research
4.5 Present data collected from action research
4.6 Draw conclusions based on findings from
action research
5. Be able to present
the outcomes of
action research
5.1 Report own findings and conclusions from
action research
5.2 Justify own recommendations for action to be
taken based on conclusions from action research
49
6. Be able to evaluate
own practice in
relation to action
research
6.1 Analyse the effectiveness of own practice in
relation to action research
6.2 Identify own strengths and areas for
improvement in relation to action research
6.3 Plan opportunities to improve own skills in
action research
50
Supporting Unit Information
T/503/5380 Action research – Level 5
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Understand the purpose and nature of action
research
1.1 Purpose of action research
Definition, scope and use of action research
Reasons for carrying out action research
History and evolution (Lewin, Revens, Petty, Somekh, Stenhouse,
Carr and Kemmis)
1.2 Key features of the action research process
Technical, partial and emancipatory action research
Research as a tool for improving professional practice
Practitioner involvement
Teacher as researcher
Individual and collaborative
Action research cycle
Learning Outcome 2. Be able to initiate action research
2.1 Own choice of an area of practice for action research
Individual needs
SMART objectives
Evaluation and success criteria
2.2 Plan a clear intervention strategy
Factors to be taken into account
Reconnaissance
Critical friends
2.3 Choice and timescales of an intervention strategy
The business case for action research
Interdependencies, risks and potential derailments
2.4 Ethical and political considerations and issues of confidentiality
Ethical principles of research
Ethnography
Ethical implications of action research projects
2.5 Clear intervention strategy
51
Project management techniques
Research skills
Learning Outcome 3. Understand ways of carrying out action
research
3.1 Methods for action research
Action research methods (observation schedules, audio/video
recordings, interviews, class records, statistical indicators, field
notes, analytical memos, sociometry, photographs, repertory grids,
questionnaires)
Triangulation
3.2 Methods of collecting qualitative and quantitative data
Scoping data needed
Primary and secondary data
Range of data collection methods (questionnaires, interviews, focus
groups, statistical returns, test scores, running trials, event
observation)
Validating data
3.3 Ways in which collected data may be analysed
Qualitative analysis
Interpretations of interviews, case studies and observations
Content analysis
Quantitative analysis (descriptive statistics)
Data validity and caveats
Data presentation
Learning Outcome 4. Be able to carry out action research
4.1 Draw on selected literature relating to an area of practice for
action research
Substantiating the need for change through a literature search –
theories, principles and models or evidence based practice
Sources of information
Identifying themes
Referencing sources
Principles of plagiarism
4.2 Justify own choice of methods selected for action research
Validity of action research methodology
Theories, principles and models of the process of action research
Links between research method(s) and research objectives
4.3 Collect data relating to an area of practice for action research
Caveats relating to data collection
52
Ethical and confidentiality issues
4.4 Analyse data collected from action research
Distinctions between quantitative and qualitative data
Correlation and causality
Generalisation and its risks
Induction and deduction
4.5 Present data collected from action research
Presentation of data (text, tables, charts, measures of central
tendency, levels of measurement, measures of dispersion, notion of
statistical significance, tests of difference etc)
4.6 Draw conclusions based on findings from action research
Caveats relating to interpretation of data
Potential risks of making over claims
Ecological validity
Experimental validity
Learning Outcome 5. Be able to present the outcomes of action
research
5.1 Report own findings and conclusions from action research
Conventions for research report presentation (content, style,
approach, headings)
Readership and the nature of their interest
Importance of noting caveats
5.2 Justify own recommendations for action to be taken based on
conclusions from action research
Implications of recommendations
Evidence
Validity
Learning Outcome 6. Be able to evaluate own practice in relation to
action research
6.1 Analyse the effectiveness of own practice in relation to action research
Technical rationality
Reflexive rationality
Identification of reasons for successes and failures
Identification of strengths and areas for development
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins and Murphy,
Brookfield)
Quantitative and qualitative information
53
Sources of feedback including learners, self, peers, mentors, other
professionals Use of assessment outcomes in improving professional
practice
6.2 Identify own strengths and areas for improvement in relation
to action research
Analysis of the conduct of the research, its outcomes and lessons
learned
Sources of feedback including learners, self, peers, mentors, other
professionals
Performance reviews
6.3 Plan opportunities to improve own skills in action research
Scoping research topics and proposals
SMART objective setting
Sources of funding
Teaching Strategies And Learning Activities
In this unit, trainees will gain an understanding of what action research is.
They are required to plan carry it out and evaluate their own research in an
area of professional practice. They will need to be supported in this process.
Much of the work with learners will be on an individual basis
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
54
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
observation reports
oral / written questions and answers
reports / notes
witness statements
recorded evidence (video and/or audio)
photographic evidence – annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
55
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
56
Assess Occupational Competence in the Work
Environment
Unit Reference
H/601/5314
Level
3
Credit Value
6
Guided Learning
Hours
30
Unit Summary
The aim of this unit is to assess a learning and
development practitioner’s performance in carrying
out assessments of occupational competence in a
work environment. This unit requires evidence of
using the following assessment methods
observation of performance in the work
environment
examining products of work
questioning the learner
discussing with the learner
use of others (witness testimony)
looking at learner statements
recognising prior learning
‘Practitioner’ means anyone with a learning and
development responsibility as the whole or a part
of their role
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Be able to plan the
assessment of occupational
competence
1.1 Plan assessment of occupational competence
based on the following methods • observation of performance in the work
environment • examining products of work
57
• questioning the learner
• discussing with the learner • use of others (witness testimony)
• looking at learner statements • recognising prior learning
1.2 Communicate the purpose, requirements and
processes of assessing occupational competence to
the learner
1.3 Plan the assessment of occupational
competence to address learner needs and current
achievements
1.4 Identify opportunities for holistic assessment
2. Be able to make
assessment decisions about occupational
competence
2.1 Use valid, fair and reliable assessment
methods including • observation of performance
• examining products of work • questioning the learner
• discussing with the learner
• use of others (witness testimony) • looking at learner statements
• recognising prior learning
2.2 Make assessment decisions of occupational
competence against specified criteria
2.3 Follow standardisation procedures
2.4 Provide feedback to learners that affirms
achievement and identifies any further implications for learning, assessment and progression
3. Be able to provide required information
following the assessment of
occupational competence
3.1 Maintain records of the assessment of occupational competence, its outcomes and learner
progress
3.2 Make assessment information available to
authorised colleagues
58
3.3 Follow procedures to maintain the confidentiality of assessment information
4. Be able to maintain legal and good
practice requirements when assessing
occupational competence
4.1 Follow relevant policies, procedures and legislation for the assessment of occupational
competence, including those for health, safety and welfare
4.2 Apply requirements for equality and diversity and, where appropriate, bilingualism, when
assessing occupational competence
4.3 Evaluate own work in carrying out assessments of occupational competence
4.4 Maintain the currency of own expertise and
competence as relevant to own role in assessing
occupational competence
59
Supporting Unit Information
H/601/5314 Assess occupational competence in the work
environment – Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to plan the assessment of
occupational competence
1.1 Plan assessment of occupational competence based on the following methods
• Observation of performance in the work environment Assessment planning should only take place once the learner is
confident in the job role and after they have met any training or development needs. Evidence must come from real work activities.
Observation is often the method of assessment used with the assessor observing the learner carrying out practical activities.
Assessment needs to be against appropriate standards. • Examining products of work. These are records which are non-
confidential and generated by the learners individually or to which they have contributed. Examples include minutes of meetings, records
of information, photographs. • Questioning the learner. Questions may be asked orally or in
written form. The assessor should make full use of relevant oral
questions. In own words questions and all answers to be recorded. A bullet point answering approach can be adopted for oral questioning.
This can be used effectively linked into the observation of learner performance. Oral questioning can be used to confirm understanding
of activities observed and to assess relevant knowledge. • Discussing with the learner. Professional discussion between the
assessor and learner can take place. This should be in the form of a structured review of the learner’s practices. Suitable evidence can be
generated via a written summary or an audio tape. It is an effective method to question the learner’s knowledge and understanding of
practices, policies, procedures and legislation. • Use of others (witness testimony). Witness evidence from the
learner’s workplace can be effectively recorded via the use of witnesses. The assessor should confirm the status of the witness and
record this. Expert witnesses can supply additional evidence to
support the observations carried out by the assessor. • Looking at learner statements. Sometimes it might be difficult
for an assessor to observe a work activity or indeed it may rarely
60
occur and so reflective accounts are suitable forms of evidence. These
should be referenced with the units/learning outcomes/assessment criteria and they should be signed/dated by the learner and assessor.
• Recognising prior learning. Relevant prior experience can be used providing theory meets the requirements of the standards and is
authentic, current and valid. The assessor needs to check the original certificate and record what has taken place on a photocopy which is
then placed in the learner’s portfolio. The assessor needs to
check the content of all training undertaken. The evidence needs to be cross referenced with the units/learning outcomes/assessment criteria
and then signed/dated by the learner and assessor. 1.2 Communicate the purpose, requirements and processes of
assessing occupational competence to the learner The assessor should provide on-going help, support and guidance to
the learner but use of assessment opportunities should be made and if it is seen that the learner is doing work other than planned this can
still be assessed provided the learner is competent on the task and is happy to be assessed.
Assessment planning is a key part of the assessment process and the learner should be fully informed in agreeing methods to be assessed,
when and how assessment is to be carried out and what is to be assessed. This should be done verbally before completing the written
assessment plan and should be signed and dated by learner and
assessor for the audit trail. Normally this would be completed at the end of the session but it can be covered on the telephone. The
assessor should confirm the learner understands the assessment process and is happy for assessment to take place.
1.3 Plan the assessment of occupational competence to address learner needs and current achievements
The learner should be encouraged to have input into the assessment planning to promote feeling of ownership of the qualification and the
assessment process. The assessment plan should contain the following information – learner name, assessor name, date of assessment, the
location of the assessment, time, qualification title, unit and any special assessment arrangements, assessment details and methods of
assessment to be used to be indicated from observation, questioning, peer reports, product, accredited prior learning, projects, assignments
and simulation. The assessment plan should be signed and dated by
the assessor and learner prior to the assessment taking place. 1.4 Identify opportunities for holistic assessment.
The assessor and the registered learner need to discuss how the specific units and competence for a qualification are going to be
assessed. The learner should be fully informed in identifying appropriate assessment opportunities within the learner’s workplace.
The learner may well have a specific task to carry out and this may incorporate a number of assessment criteria relating to the
competence requirements of different units. The assessor should go
61
through the units in detail and identify specific learning outcomes and
assessment criteria which could be assessed holistically. Specific details should be recorded on the agreed assessment plan and this
should be signed and dated by the assessor and learner. The use of holistic assessment is cost effective and efficient thus encouraging
learners to achieve more quickly.
Learning Outcome 2. Be able to make assessment decisions about
occupational competence 2.1 Use valid, fair and reliable assessment methods including
• Observation of performance. Assessment evidence should come from competent performance in the learner’s workplace. Performance
evidence must be produced to meet all the assessment criteria in the units relating to competence. The assessor must produce a record of
every assessment observation and this is then placed in the learner’s portfolio. Opportunities should be taken to holistically assess and cross
reference evidence to the specific units and assessment criteria. • Examining products of work. The assessor may be able to check
the learner’s product evidence during visits to the learner’s workplace. Alternatively the learners may provide product evidence in the form of
photographs or videos. The assessor needs to discuss the evidence with the learner to establish its value and authenticity. The product
evidence should be cross referenced to the assessment criteria in the
units relating to competence. • Questioning the learner. The assessor may ask oral questions as
part of the assessment activities. The assessor should record the questions and the learner’s responses for the audit trail. This form of
questioning should be relevant to the practical activities being carried out. The learner may also be asked to answer written questions which
cover assessment criteria in the units relating to knowledge evidence requirements.
• Discussing with the learner. The assessor should plan and agree professional discussions as they can provide useful assessment
opportunities. There must be a detailed record of the discussions which could be in a written report, audio or video. However, in relation
to the audio or video, internal and external quality assurance needs to be informed of where to locate particular evidence on the tapes.
• Use of others (witness testimony). Witness testimonies provide
useful forms of evidence to fill gaps in the evidence if the assessor is unable to observe parts of the learner’s performance. The assessor
should establish the authenticity of the witness with specific details recorded.
• Looking at learner statements. Learners can provide reflective accounts of their work which can help to fill gaps in the evidence. The
assessor should establish the accuracy of the accounts via interviewing the learners and, if appropriate, colleagues. The evidence
62
must be valid and authentic if it is to be used. It should be cross
referenced to the units to ensure it is relevant. • Recognising prior learning. If learners have previously achieved
certificates from other qualifications they have achieved they can be put forward as evidence provided they are relevant, authentic and
current. They should be cross referenced to the relevant assessment criteria of the units currently in progress. It is required for the
assessor to check the original certificates and put a statement to this
effect on a photocopy of the certificate which is then placed in the portfolio.
2.2 Make assessment decisions of occupational competence against specified criteria
The assessor must only use the specified assessment criteria of the units of the qualification the registered learner is working towards.
The assessor must not introduce any additional assessment requirements over and above those laid down in the occupational
standards. It is essential the assessor does not over assess the assessment criteria – learners only have to provide evidence that they
have satisfied each assessment criteria once before it is signed off. 2.3 Follow standardisation procedures
Assessors should attend standardisation sessions with the other assessors at the centre and in addition where possible it is advisable
to attend awarding organisation events. Often at these events groups
of assessors are asked to judge the same evidence and identify examples of good and poor practice. The assessor should reflect on
this and then incorporate as much best practice as possible into his/her assessment activities. A standardised assessment approach
should be adopted by all assessors within a centre for the qualifications being delivered. This avoids learners being
disadvantaged or treated unfairly. 2.4 Provide feedback to learners that affirms achievement and
identifies any further implications for learning, assessment and progression
During review and feedback the assessor should explain the units/learning outcomes/assessment criteria that have to be covered
during the assessment. The assessor should go through in detail and provide constructive feedback including satisfactory or unsatisfactory
in a sympathetic and positive manner. Feedback should be verbal
backed up by written forms and retained in the learner’s portfolio. If further evidence is required this should be linked into further
assessment planning.
Learning Outcome 3. Be able to provide required information following the assessment of occupational competence
3.1 Maintain records of the assessment of occupational competence, its outcomes and learner progress
63
Assessment records should clearly show competence achieved and, if
appropriate, competencies still to be evidenced including any extra evidence required to confirm competence. If units have been
completed they should be signed off and cross referenced to the list of units achieved form. Records will be kept securely and disclosed only
to those with a legitimate claim to use them e.g. learner, internal quality assurance and external quality assurance. A learner’s
assessment may be spread over a period of time and it is vital none of
the assessment evidence goes missing. Learner assessment records that all centres must retain for three years for regulatory compliance
include who was assessed, where and when
the assessment decision
the assessment methods used for each unit
the location of the supporting evidence
3.2 Make assessment information available to authorised
colleagues Assessment information relating to registered learners must only be
made available to those who have a right to see it. These include the internal quality assurance staff when internal quality assurance
activities are required. The information must also be made available to the external quality assurance assessor when external quality
assurance activities are taking place. Assessment information must also be available to the regulatory bodies if this is requested.
Information will be recorded on the centre tracking system which is usually electronic nowadays. There should be a security system in
place to prevent the changing of records and evidence by
unauthorised people. Such systems must be user friendly for all systems users. Specific details relating to learner completion are
normally passed onto the centre administration who will then claim learner certificates.
3.3 Follow procedures to maintain the confidentiality of assessment information
Whilst it is the internal quality assessor who is responsible for maintaining record keeping on a regular basis and ensuring the
security and confidentiality of information, the assessor has a key role to play in this. Before the completed assessment records are stored
they are filled in on an on-going basis by the assessor and the learner and these need to be retained and kept confidential particularly as the
information specifically relates to the learner and the learner’s workplace. General consideration of commercial confidentiality needs
to be taken into account if access is required to the learner’s
workplace if it is different to the centre. The assessor needs to ensure professional conduct is in place on all visits to assess learners in the
workplace. Records stored within the centre may only be seen by those who have a right to see them. Data protection legislation needs
64
to be adhered to at all times. Learners need to know their
assessments are treated in confidence.
Learning Outcome 4. Be able to maintain legal and good practice
requirements when assessing occupational competence 4.1 Follow relevant policies, procedures and legislation for the
assessment of occupational competence, including those for health, safety and welfare
In carrying out an assessment on a registered learner all relevant centre policies and procedures need to be adhered to in order to
ensure the assessment is fair and learners are not disadvantaged. Assessment should take place in the learner’s workplace or in a
realistic work environment. A risk assessment of the assessment site and the specific task to be carried out needs to be in place. The
learner needs to have access to suitable machinery, tools and equipment where appropriate.
The learner and the assessor need to wear appropriate PPE for their
work. 4.2 Apply requirements for equality and diversity and, where
appropriate, bilingualism, when assessing occupational
competence
The assessor must adhere to the centre’s equal opportunities, equality
and diversity policy at all times when assessing learners. Every effort should be made to avoid discriminatory practices. Particular
assessment requirements of learners must be identified and met where possible. This is to ensure learners with particular requirements
have access to appropriate materials/equipment/facilities to support
them. Assessment must be made available to all those who have the potential to achieve the standards. Learners should be presented with
the disputes and appeals procedure and equal opportunities statement at induction. Learners should know where and what the policy and
practice is. There should be equality in terms of gender, age, racial origin, nationality, creed, sexual orientation, marital status,
employment status, disability or learning difficulty. Adequate mechanisms need to be in place to guarantee the consistency of
assessment decisions across languages of English and Welsh. Assessments carried out in a language other than English and Welsh
must provide clear evidence that the learner is able to achieve at the same standards required for a competent performance anywhere
throughout the UK. 4.3 Evaluate own work in carrying out assessments of occupational
competence Feedback can be obtained from learners, internal and
external quality assurers. The feedback may well highlight good practice and this should be maintained. However the feedback may
identify specific areas which need to be addressed. The assessor should reflect on this then aim to address the issues and take the
opportunity to get help, support and guidance from the internal quality
65
assurer. Attendance at quality assurance meetings will provide
opportunities to discuss the occupational standards and a standardised approach to assessment. They also provide opportunities for team
development which could include dissemination of best practice or to discuss approaches to solving problems. When assessors meet in this
way the quality of assessment often improves. 4.4 Maintain the currency of own expertise and competence as
relevant to own role in assessing occupational competence
In performing the assessor role, awarding organisation and standard setting body requirements need to be fully satisfied. Assessors need to
be occupationally competent at least one level up from the qualifications being assessed. Specific details will be checked by the
external quality assurer at the approval visit or on an external quality assurance visit if the assessor is new to the centre. The assessor then
needs to maintain occupational competence. Centres must provide appropriate training and development opportunities to enable
assessors to meet their responsibilities and gain a common understanding of relevant standards and other assessment
requirements. Assessors need to generate appropriate evidence of continuous professional development (CPD) and this needs to be
recorded on CPD logs. Appropriate staff development can include centre standardisation meetings, awarding organisation training
events and practical activities specifically relating to the occupational
sector.
Teaching Strategies And Learning Activities
In this unit trainees are required to implement the principles of good practice
that support the planning of assessment that is fit-for-purpose, appropriate
to a specific context, addresses specific learners’ needs through a range of
methods and meets the required standards.
Evidence needs to be generated from practice in a real work environment,
therefore delivery of the unit needs to relate to this.
The unit links with the following units
Understanding the Principles and Practices of Assessment [D/601/5313]
which appears in the following qualification
ABC Level 3 Award in Understanding the Principles and Practices of
Assessment 600/0169/0
and
Assess Vocational Skills, Knowledge and Understanding [F/601/5319]
which appears in the following qualifications
66
ABC Level 3 Award in Assessing Vocationally Related Achievement
600/0234/7
ABC Level 3 Certificate in Assessing Vocational Achievement
600/0167/7
Trainees will be working in a practical context that gives them the
opportunity to assess the occupational competence of their own learners
using the range of assessment methods identified, and justified, in the
knowledge unit, Understanding the Principles and Practices of Assessment
[D/601/5313]
Delivery needs to support trainees in planning and making assessment
decisions in order to share good practice and identify opportunities for
developing and improving their practice.
Trainees should be encouraged to focus on the use of assessment methods
that stimulate and encourage further learning. They need to use the
assessment tools to help evaluate their own performance as an assessor,
identifying opportunities for improvement. It is especially important to
recognise the role of assessment in enabling individual learners to feel
greater ownership of their own learning in a way that provides appropriate
support and guidance in accordance with the requirements of the
assessment process.
Trainees will need to have access to a wide range of assessment materials
and it would be beneficial if they could have the opportunity to discuss
assessment issues with more experienced colleagues. They should also have
access to current thinking regarding assessment via the internet,
professional journals etc.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
67
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit.
Evidence needs to be generated from practice in a real work environment.
The trainee assessor’s performance evidence must be assessed by
observation, examining the products of work and questioning/discussions.
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee
There must be valid, authentic and sufficient evidence for all the assessment
criteria. Holistic assessment is encouraged and one piece of evidence may
be used to meet the requirements of more than one learning outcome or
assessment criterion.
There must be evidence of the trainee assessor carrying out at least two
assessments of two learners’ occupational competence (four assessments in
total). This occupational competence must not be in assessment itself. In
other words, evidence for this unit must not come from assessing another
trainee assessor who in turn is assessing someone else.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. Generally teaching staff
should be qualified and/or vocationally experienced to at least a level above
that which they are teaching.
Evidence Of Achievement
All trainees must compile a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria.
Evidence is not prescribed but may include any or all of the following
oral / written questions and answers
direct observation
witness statement
68
reports / notes
worksheets / workbooks
recorded evidence (e.g. video or audio)
photographic evidence
case studies / assignments
other suitable supplementary evidence
interview / discussion
reflective journals/diaries
The most appropriate evidence for the qualification should be used. This is
not an exhaustive list and other evidence is acceptable.
All evidence must be clearly signposted and made available for the external
moderator upon request.
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site).
Additional guidance and advice to support these qualifications and units is
freely available to approved ABC centres in the secure area of the ABC web
site.
69
Assess Vocational Skills, Knowledge and Understanding
Unit Reference
F/601/5319
Level
3
Credit Value
6
Guided Learning
Hours
30
Unit Summary
The aim of this unit is to assess a learning and
development practitioner’s performance in carrying
out the assessment of vocational skills, knowledge
and understanding outside of the work
environment. Assessment methods include
assessments of the learner in simulated
environments
skills tests
oral and written questions
assignments
projects
case studies
recognising prior learning
The unit does not require the design of
assessments.
‘Practitioner’ means anyone with a learning and
development responsibility as the whole or a part
of their role.
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Be able to prepare assessments of
vocational skills,
1.1 Select methods to assess vocational skills, knowledge and understanding which address
learner needs and meet assessment requirements,
including
70
knowledge and
understanding
• assessments of the learner in simulated
environments • skills tests
• oral and written questions • assignments
• projects • case studies
• recognising prior learning
1.2 Prepare resources and conditions for the
assessment of vocational skills, knowledge and understanding
1.3 Communicate the purpose, requirements and
processes of assessment of vocational skills,
knowledge and understanding to learners
2. Be able to carry out assessments of
vocational skills, knowledge and
understanding
2.1 Manage assessments of vocational skills, knowledge and understanding to meet assessment
requirements
2.2 Provide support to learners within agreed limitations
2.3 Analyse evidence of learner achievement
2.4 Make assessment decisions relating to
vocational skills, knowledge and understanding against specified criteria
2.5 Follow standardisation procedures
2.6 Provide feedback to the learner that affirms
achievement and identifies any further implications
for learning, assessment and progression
3. Be able to provide required information
following the assessment of
vocational skills,
knowledge and understanding
3.1 Maintain records of the assessment of vocational skills, knowledge and understanding, its
outcomes and learner progress
3.2 Make assessment information available to
authorised colleagues as required
71
3.3 Follow procedures to maintain the confidentiality of assessment information
4. Be able to maintain legal and good
practice requirements when assessing
vocational skills, knowledge and
understanding
4.1 Follow relevant policies, procedures and legislation relating to the assessment of vocational
skills, knowledge and understanding, including those for health, safety and welfare
4.2 Apply requirements for equality and diversity and, where appropriate, bilingualism
4.3 Evaluate own work in carrying out
assessments of vocational skills, knowledge and understanding
4.4 Take part in continuing professional
development to ensure current expertise and
competence in assessing vocational skills,
knowledge and understanding
Mapping to National Occupational Standards
Learning and Development NOS Standard 9: Assess learner achievement
72
Supporting Unit Information
F/601/5319 Assess vocational skills, knowledge and
understanding – Level 3
Indicative Content
An indication of typical areas of learning include the following
Learning Outcome 1. Be able to prepare assessments of vocational
skills, knowledge and understanding
1.1 Select methods to assess vocational skills, knowledge and understanding which address learner needs and meet
assessment requirements, including Assessments of the learner in simulated environments
The assessor needs to ensure that simulations are allowed as for many qualifications this is not the case. For some qualifications there is a
statement relating to the use of simulation which is in place for each unit. If simulation is allowed then this should be discussed in detail
with the internal quality assurer to clearly identify how simulation can effectively take place. Clearly the simulated environment needs to be
as realistic a work situation as possible. Assessors need to take into account
learner needs e.g. prior learning, current level of skills, knowledge,
understanding, specific learning, assessment needs
any specific requirements such as those of an organisation, the
awarding organisation, employers
Skills tests
Assessment methods used in relation to skills tests are primarily direct observation and where appropriate questioning. Appropriate physical
resources need to be in place for each specific skills test. For some units there will be no knowledge evidence requirements whilst for
others there may be specific knowledge evidence requirements. If questioning does take place it can either be oral or written.
Oral and written questions If oral questioning is used the assessor asks the questions and then
records the learner responses before marking the answers. A bullet
point answering approach can be adopted with the assessor ticking off appropriate learner responses. With a written questioning approach,
the learner needs to write down answers to questions which are then marked by the assessor. On completion of oral and written questions
assessor and learner need to sign and date the evidence. Assignments
73
Can provide specific evidence to satisfy assessment criteria and
knowledge evidence requirements. The assessor needs to ensure the assignments are relevant to the assessment standards and are cross
referenced effectively to the units. Use of assignments needs to be discussed and agreed with the internal quality assurer.
Projects The project approach to evidence generation is similar to the approach
used with assignments. The projects need to specifically relate to the
assessment standards and cross reference to units and assessment criteria. The use of projects needs to be discussed and agreed with the
internal quality assurer. Case studies
The case study approach to evidence generation is similar to that adopted for assignments and projects. Case studies need to be well
thought through and discussed and agreed with the internal quality assurer to ensure they are fully appropriate.
Case studies need to be relevant to the assessment standards and cross referenced to units and assessment criteria.
Recognising prior learning If a learner already has some competence this may be evidenced to
the assessor by demonstrating in the workplace, showing work products, using questions and providing relevant certificates. The
assessor should go through the evidence in detail and cross reference
to specific units and assessment criteria. If certificates are provided the assessor needs to see the originals and then record this as being
done on a photocopy which is located in the portfolio. 1.2 Prepare resources and conditions for the assessment of
vocational skills, knowledge and understanding In assessing a learner the assessor needs to ensure all the
requirements for the assessment are fully in place. This should be discussed in detail with the learner and then recorded on the
assessment plan which is then signed and dated by the learner and assessor prior to the assessment taking place.
On the day of the assessment the assessor needs to ensure all of the required assessment documentation is readily in place including the
occupational standards and the assessment plan. The relevant tools and equipment need to be in place and this includes
relevant PPE for both the learner and assessor. There should be a risk
assessment in place which the learner should be made fully aware of. If evidence is to come from other people in the learner’s workplace
they should also be made aware of the assessment and what is required of them.
Need to consider
the environment in which assessment will take place e.g. workplace,
rooming, laboratory, simulated environment, virtual learning
environment (VLE)
74
materials needed for specific assessment e.g. paper-based or online
tests, assignment brief, practical outline; materials required for
projects, case studies
conditions e.g. timing, staffing, access to ICT
learner preparation, e.g. support for specific learners as required
1.3 Communicate the purpose, requirements and processes of
assessment of vocational skills, knowledge and understanding to learners
Learners need to be aware of
standards/criteria against which they will be assessed e.g. awarding
organisation requirements, vocational skills, knowledge,
understanding
other specific requirements e.g. deadlines, venue, methods, testing
procedures, format for evidence, expected outcomes, opportunities
for feedback, benefits of assessment, appeals procedure;
requirements of the learner e.g. preparation, specific needs,
activity, evidence required
Some of this could be included in induction of the learner to the qualification at the beginning of the programme.
The assessor and learner can discuss and agree the units to be undertaken and the most appropriate methods of assessment which
can be used to satisfy the specific assessment criteria. Assessment planning can take place verbally and followed up with the
production of written assessment plans covering how the vocational skills and knowledge evidence requirements are going to be met.
Learning Outcome 2. Be able to carry out assessments of vocational skills, knowledge and understanding
2.1 Manage assessments of vocational skills, knowledge and
understanding to meet assessment requirements
In carrying out the assessment the assessor needs to
ensure everything required is readily available and the learner has been fully prepared and is happy for the assessment to proceed.
ensure health and safety issues are addressed as appropriate e.g.
appropriate PPE. brief the learner on how the assessment will be conducted and on
how the evidence will be generated be aware of organisational policies and procedures
timing and any specific issues when conducting assessments consider use of naturally occurring evidence
consider individual/group assessment Also ensure the learner is aware of the disputes and appeals
procedure. 2.2 Provide support to learners within agreed limitations
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The assessor should provide the learner with an appropriate level of
help and support when it is required but should not lead the learner. Consider specific support needs e.g. language, literacy, visual,
auditory, physical
Consider availability of support e.g. specialist support for visual,
auditory impairments, translator for second, alternative language
Provide clarifications if the learner is unsure of how to proceed with an
assessment Consider health and safety concerns (in practical activity, the
assessment should be stopped if there are concerns and arrangements made to reassess the learner)
2.3 Analyse evidence of learner achievement
Assessor should record evidence against each of the assessment criteria.
Each assessment criteria only needs to be satisfied once and over assessment by the assessor must be avoided.
Assessor needs to make a judgement about sufficiency. A range of evidence can be employed e.g. learner work, performance
evidence, test results, responses to questioning, results, achievement
records, recording observation evidence
Check authenticity, validity, relevance Check meets with organisation and awarding organisation etc.
Once all of the assessment criteria of the learning outcomes have been satisfied the unit can be signed off by the learner and the
assessor noting the date the unit was achieved on appropriate tracking information
2.4 Make assessment decisions relating to vocational skills, knowledge and understanding against specified criteria
The assessment decisions made by the assessor must only be against the assessment criteria of the learning outcomes which make up the
units of the qualification the learner is registered for. The assessment decisions need to be accurate based on the generated
evidence being valid, authentic, current, sufficient and reliable. The assessor must take care not to over assess or add new
requirements over and above what is laid down in the assessment
standards to ensure that the learner will be disadvantaged and treated unfairly.
2.5 Follow standardisation procedures All members of the assessment team within a centre need to adopt a
standardised approach to the assessment of evidence in line with organisation assessment policies and procedures.
Also need to satisfy requirements of external organisations e.g. awarding organisation
The internal quality assurance has a key role to play in achieving this via observing each assessor assessing and sampling learner portfolios
of evidence covering all of the assessors.
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The internal quality assurer should set up standardisation sessions
which all the assessors need to attend. The assessors could also attend awarding organisation training events
which have workshops sessions which identify good and poor assessment practices. Standardisation is essential to avoid learners
being disadvantaged and being treated unfairly. 2.6 Provide feedback to the learner that affirms achievement and
identifies any further implications for learning, assessment
and progression The assessor should provide the learner with both oral and written
feedback after assessments have taken place. This should highlight good practice and also issues which need to be addressed.
When providing feedback to the learner it should be positive and constructive delivered in a supportive atmosphere, involving the
learner actively in the process. Formal or semi-formal meetings should be held between the learner
and assessor to identify progress made by the learner and achievements against agreed assessment plans. They should identify
what has been successful and where additional learning and training opportunities are needed, how they will be provided and by
whom and when. These meetings also provide opportunities to agree the next stage in the assessment process and the development of new
assessment plans.
Learning Outcome 3. Be able to provide required information
following the assessment of vocational skills, knowledge and understanding
3.1 Maintain records of the assessment of vocational skills, knowledge and understanding, its outcomes and learner
progress As the generated evidence is assessed on an on-going basis the
completed assessment documentation is put into learner portfolios of evidence or is recorded electronically. For each unit there should be
evidence which satisfies the assessment criteria related to learner performance and evidence which satisfies the knowledge and
understanding assessment criteria. Once the unit is complete it should be signed off by the learner and the assessor and the achievement
date recorded in an appropriate way.
Centres have a requirement to maintain assessment records independently of the learner portfolio.
If a learner portfolio does go astray the assessor records can be used to confirm the learner’s competence together with the learner’s
evidence records. The assessor has a key role to ensure the assessment records are fully maintained.
3.2 Make assessment information available to authorised colleagues as required
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The portfolio of evidence is the property of the learner and remains
the property of the learner when he/she leaves the centre. The assessor and the learner work together on the generation of suitable
forms of evidence which are then assessed. Clearly this is accessible to both the learner and the assessor.
Others also require access to it i.e. the internal quality assurer to carry out internal quality assurance sampling and the external quality
assurer to carry out external quality assurance activities. It is essential
only those who have a right to access the assessment information are allowed to do so.
Consider recording systems and how information is communicated, selecting most appropriate e.g. think about use of technology,
electronic formats, team meetings, assessment or standardisation meetings.
3.3 Follow procedures to maintain the confidentiality of assessment information
The assessment information must remain confidential only to those who have a right to access it. Nobody else should have access to it.
The data protection act must be adhered to at all times. The learner needs to be assured the evidence produced remains confidential.
The assessor needs to maintain a professional approach at all times particularly in relation to assessments carried out in external work
places.
Need to follow organisational procedures regarding secure storage
Learning Outcome 4. Be able to maintain legal and good practice
requirements when assessing vocational skills, knowledge and
understanding
4.1 Follow relevant policies, procedures and legislation relating to
the assessment of vocational skills, knowledge and understanding,
including those for health, safety and welfare
The assessor needs to ensure organisational and awarding
organisation policies and procedures are adhered to at all times. These should have been provided to the assessor at the time of induction to
the role of assessor. The assessor should be fully aware of relevant policies and procedures
such as health and safety, equal opportunities, disputes and appeals, staff development, assessment and quality assurance.
The assessor needs to be fully aware of the data protection act. When carrying out assessments the assessor needs to ensure there is
an appropriate risk assessment in place for the assessment site and the task being carried out. Appropriate PPE needs to be worn by the
assessor and the learner during assessments if appropriate.
Policies should also deal with competence of assessors in relation to the area they are assessing e.g. occupational competence required.
Could consider CPD needs
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4.2 Apply requirements for equality and diversity and, where
appropriate, bilingualism
The assessor must adhere to their organisation’s equal opportunities/equality and diversity policy. It is essential everybody
within the organisation is treated equally and fairly. A learner being assessed must not be disadvantaged and be asked to do more or less
than is required. The assessor should have been made aware of this during induction to the role and have disseminated the policy to
learners during induction to the qualification at the beginning of the
programme. There should be quality in terms of gender, age, racial origin,
nationality, creed, sexual orientation, marital status, employment status, disability or learning difficulty.
Adequate mechanisms need to be in place to guarantee the consistency of assessment decisions across the languages of English
and Welsh. Assessments carried out in a language other than English and Welsh must provide clear evidence that the learner is able to
achieve at the same standards required for a competent performance anywhere throughout the UK.
There should be flexibility in approach to planning of assessment and quality assurance to support learners e.g. negotiating timing, context,
providing additional resources where appropriate, recognising additional support needs, alternative approaches
4.3 Evaluate own work in carrying out assessments of vocational
skills, knowledge and understanding The assessor will be provided with verbal and written feedback from a
number of sources e.g. evaluation/feedback from learners, teachers, managers, internal quality assurers, external quality assurers, other
individuals and professionals, observation reports, outcome from appraisal, milestones.
The assessor should reflect on these forms of evidence to either maintain good practice or to improve practices if issues have been
identified. There may be standardisation issues and networking with other assessors is often seen as being beneficial.
Could look at following areas in evaluation self-assessment
evaluation of planning and carrying out of assessment SAR (Self-Assessment Review)
understanding of current occupational and awarding organisation
expectations learners’ achievements
monitoring and modifications, updating knowledge and occupational expertise, skills and self-confidence, developing technologies to
extend and enhance assessment process 4.4 Take part in continuing professional development to ensure
current expertise and competence in assessing vocational skills, knowledge and understanding
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A key part of continuing to perform the role of assessor is to maintain
relevant competence. Consider
constraints and opportunities action planning to establish realistic goals and targets for own
occupational competence updating occupational expertise (this should be at a level at least
one above the level of qualification being assessed)
skills and self-confidence alternative approaches to assessment and modifications to
assessment plans changes in policies, procedures or regulations relating to
assessment technologies to develop and improvement of own assessing
CPD ( use of a log can be made use of during external quality assurance activities)
awarding organisation provision for professional updating
Relevant CPD activities include secondment into the workplace, technical
skills update training, awarding organisation training events, study relating
to job role, carrying out specific occupational tasks relating to the
qualifications, qualifications development work and attending relevant
courses.
Teaching Strategies And Learning Activities
In this unit trainees are required to implement the principles of good
practice that underlie the planning of assessment of vocational skills,
knowledge and understanding.
The unit links with the following units
Understanding the Principles and Practices of Assessment [D/601/5313]
which appears in the following qualification
ABC Level 3 Award in Understanding the Principles and Practices of
Assessment 600/0169/0
and
Assess Occupational Competence in the Work Environment [H/601/5314]
which appears in the following qualifications
ABC Level 3 Award in Assessing Competence in the Work
Environment
ABC Level 3 Certificate in Assessing Vocational Achievement
600/0167/7
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Trainees will be working in a practical context that gives them the
opportunity to assess the vocational skills, knowledge and understanding of
their own learners using the range of assessment methods identified, and
justified, in the knowledge unit, Understanding the Principles and Practices
of Assessment [D/601/5313]
Delivery needs to support learners in planning and making assessment
decisions in order to share good practice and identify opportunities for
developing and improving their practice.
Trainees should be encouraged to focus on the use of assessment methods
that stimulate and encourage further learning. They need to use the
assessment tools to help evaluate their own performance as an assessor,
identifying opportunities for improvement. It is especially important to
recognise the role of assessment in enabling individual learners to feel
greater ownership of their own learning in a way that provides appropriate
support and guidance in accordance with the requirements of the
assessment process.
Trainees will need to have access to a wide range of assessment materials
and it would be beneficial if they could have the opportunity to discuss
assessment issues with more experienced colleagues. They should also have
access to current thinking regarding assessment via the internet,
professional journals etc.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
Evidence needs to be generated from practice in a real work environment.
The trainee assessor’s performance evidence must be assessed by
observation, examining the products of work and questioning/discussions.
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There must be valid, authentic and sufficient evidence for all the assessment
criteria. Holistic assessment is encouraged and one piece of evidence may
be used to meet the requirements of more than one learning outcome or
assessment criterion. The number of practice hours required and the
number of hours to be observed and assessed are not specified for this unit.
There needs to be sufficient evidence of performance to meet the criteria for
the unit. This could vary from trainee to trainee but there must be evidence
of the trainee assessor carrying out at least two assessments of two learners’
skills, knowledge and understanding (four assessments in total).
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. Generally teaching staff
should be qualified and/or vocationally experienced to at least a level above
that which they are teaching.
Evidence Of Achievement
All trainees must compile a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria.
Evidence is not prescribed but may include any or all of the following
oral / written questions and answers
direct observation
witness statement
reports / notes
worksheets / workbooks
recorded evidence (e.g. video or audio)
photographic evidence
case studies / assignments
other suitable supplementary evidence
interview / discussion
reflective journals/diaries
The most appropriate evidence for the qualification should be used. This is
not an exhaustive list and other evidence is acceptable
All evidence must be clearly signposted and made available for the external
moderator upon request.
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Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site).
Additional guidance and advice to support these qualifications and units is
freely available to approved ABC centres in the secure area of the ABC web
site.
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Delivering Employability Skills
Unit Reference
M/505/1089
Level
4
Credit Value
6
Guided Learning
Hours
20
Unit Summary
The unit aims to enable trainees to deliver
employability skills sessions. It includes
consideration of the differences between
employability and employment skills; the personal
qualities, skills and techniques needed for the
delivery of employability skills; and how the
learning environment and personal presentation
influence the success of the delivery of
employability skills. It also includes delivering
employability skills and using techniques and
practices that reflect the workplace
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.2)
The learner can
1. Understand the
differences between
employability skills
and employment
skills
1.1 Explain differences between employability
skills and employment skills
1.2 Explain the benefits to learners of having
employability skills
2. Understand the
influence of personal
qualities and skills on
2.1 Analyse personal qualities and skills required
for the delivery of employability skills
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the delivery of
employability skills
2.2 Analyse the influence of personal presentation
on the success of the delivery of employability
skills
3. Be able to use
techniques, strategies
and practices that
reflect the workplace
in the delivery of
employability skills
3.1 Review techniques for the delivery of
employability skills
3.2 Review strategies used to transform training
areas to reflect a realistic working environment
3.3 Plan employability skills sessions that meet the
needs of learners; and reflect a realistic working
environment
3.4 Use selected techniques and strategies to
deliver employability skills sessions
3.5 Demonstrate ways to negotiate behavioural
parameters when using workplace practices with
learners
4. Be able to evaluate
own delivery of
employability skills
4.1 Evaluate the effectiveness of techniques,
strategies and practices used for the delivery of
employability skills
4.2 Identify own strengths and areas for
improvement for the delivery of employability skills
85
Supporting Unit Information
M/505/1089 Delivering employability skills – Level 4
Indicative Content
An indication of typical areas of learning includes the following.
Learning Outcome 1. Understand the differences between
employability skills and employment skills
1.1 Differences between employability skills and employment skills
Scope and distinctions
Application (employers and elsewhere)
Components: assets, deployment, presentation, personal
circumstances in the labour market
Implications for careers advice
1.2 Benefits to learners of having employability skills
Characteristics of the labour market
Competition
Learning Outcome 2. Understand the influence of personal qualities
and skills on the delivery of employability skills
2.1 Personal qualities and skills required for the delivery of
employability skills
Modelling employability skills – e.g. interpersonal, team working,
punctuality, assuming responsibility, work independently
Motivating learners
Facilitation and coaching
Current knowledge of the employment market
2.2 Influence of personal presentation on the success of the
delivery of employability skills
Teacher as role model
Standards of personal presentation in different industry sectors
including cleanliness, hygiene, jewellery etc)
First impressions (eg interviews)
Image presented by its employees and its effects on public
perceptions
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Learning Outcome 3. Be able to use techniques, strategies and
practices that reflect the workplace in the delivery of employability
skills
3.1 Techniques for the delivery of employability skills
Teaching methods and delivery styles
Setting goals and parameters of learners’ independence
Sources of support and funding
Industry links
Supporting resources
3.2 Strategies used to transform training areas to reflect a realistic
working environment
Creating a suitable environment – health and safety issues
Modelling the workplace (facilities)
Use of external facilities
Resource implications and constraints
3.3 Plan employability skills sessions that meet the needs of
learners; and reflect a realistic working environment
Identifying learner needs
Balancing individual and group needs
SMART objective setting
Lesson planning
Resource requirements and plans
3.4 Techniques and strategies to deliver employability skills
sessions
Modelling the workplace (expectations, standards (quality of work,
presentation, volume outputs), targets, presentation, punctuality
etc)
Simulation and role play, industry input into the curriculum
Use of assignments and projects
Assessment methods
Follow up and further work
3.5 Ways to negotiate behavioural parameters when using
workplace practices with learners
Negotiation skills
Realistic working environment and its implications (eg
confidentiality, health, safety and security)
Employers expectations of behaviour and standards of work
Learning Outcome 4. Be able to evaluate own delivery of
employability skills
87
4.1 Effectiveness of techniques, strategies and practices used for
the delivery of employability skills
Identification of reasons for successes and failures
Identification of strengths and areas for development
Self-reflection models (Rolfe et al ,Gibbs, Johns, Atkins & Murphy,
Brookfield)
Quantitative and qualitative information
Sources and usefulness of feedback including (learner evaluation,
peers, awarding organisations)
Use of assessment outcomes in improving professional practice
4.2 Own strengths and areas for improvement for the delivery of
employability skills
Analysis of the conduct of the delivery of employability skills, its
outcomes and lessons learned
Sources of feedback including learners, self, peers, mentors, other
professionals
Meetings and networks to share best practice
Performance reviews
SMART objective setting
Action planning
Teaching Strategies And Learning Activities
In this unit, trainees will gain an understanding of what is meant by the
terms employability and employment skills. They will explore techniques for
delivery of employability skills and they will then select and use techniques
relevant to specific individuals/groups for delivery.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Trainees are required to demonstrate their ability to deliver employability
skills and should be provided with opportunities to deliver to a range of
individuals and groups.
Methods Of Assessment
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This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P7 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
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This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainee/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
90
Effective Partnership Working in the Learning and
Teaching Context
Unit Reference
Y/503/5310
Level
4
Credit Value
15
Guided Learning
Hours
50
Unit Summary
The unit aims to enable trainees to understand
effective partnership working in the teaching and
learning context. It includes understanding the
purpose and nature of partnership working and the
purpose, aims, objectives, structure and
management of a specific partnership.
It also involves communicating effectively within a
partnership and understanding the wider context
within which a partnership operates
Learning Outcomes
(1 to 6)
The learner will
Assessment Criteria
(1.1 to 6.3)
The learner can
1. Understand the
purpose and nature of
partnership working
1.1 Explain reasons for partnership working
1.2 Review opportunities and challenges of
working within a partnership
1.3 Review models of partnerships
1.4 Explain ways of sustaining partnerships and
their outputs
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1.5 Explain the need for ground rules and terms of
reference in partnership working
1.6 Justify the need for realistic timescales and
deadlines in effective partnership working
2. Understand the
purpose, aims and
objectives of a
partnership
2.1 Explain the purpose of a specific partnership
2.2 Identify the aims and objectives of a specific
partnership
3. Understand the
structure and
management of a
partnership
3.1 Review individual roles and responsibilities
within a specific partnership
3.2 Summarise the potential contribution of
stakeholders to a specific partnership
3.3 Identify boundaries of individual roles and
ownership issues within a specific partnership
3.4 Review resource implications for a specific
partnership and its individual members
3.5 Review how a specific partnership is managed
identifying potential management issues
4. Understand how to
measure and report
on a partnership’s
outputs
4.1 Summarise performance indicators used to
measure the effectiveness of a specific partnership
4.2 Review the effectiveness of a specific
partnership’s outputs drawing on valid and reliable
data
4.3 Summarise methods of presenting partnership
outputs to interested parties
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5. Understand how to
communicate
effectively within a
partnership
5.1 Summarise methods for effective
communication between partners
5.2 Review the communication strategy of a
specific partnership
5.3 Review own communication methods and skills
as a partnership member
6. Understand the
wider context within
which a partnership
operates
6.1 Explain the potential impact of other
stakeholders and agencies relating to a specific
partnership
6.2 Summarise the impact of key government
policies and initiatives on a specific partnership
6.3 Review ways for a partnership to establish and
maintain communities of practice
93
Supporting Unit Information
Y/503/5310 Effective partnership working in the learning and
teaching context – Level 4
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Understand the purpose and nature of
partnership working
1.1 Reasons for partnership working
Lack of resources and/or expertise
Insufficient “critical mass” to enable single service delivery –
achieving economy of scale
Specialist requirements e.g. special needs
Work experience placements
Risks and benefits
1.2 Opportunities and challenges of working within a partnership
Opportunities:
Removal of barriers and problems
Providing consistent, coordinated and comprehensive service
Enhancement and pooling of services and resources
Expansion of services offered
Extended reach
Development of the whole person
Developing understanding of partners’ skills and offering
Development of a wider skills base
Challenges:
Common language
Tensions between partners’ objectives and/or values
Unequal balance of power
Insufficient resources
Lack of clear boundaries
Lack of time, resources, expertise, commitment
Misconceptions and previous negative experiences
1.3 Models of partnerships
Formal and informal partnerships
Communication, coordination, cooperation
Individuals, organisations, agencies
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1.4 Ways of sustaining partnerships and their outputs
Openness, trust and honesty
Agreed shared goals and values
Regular communication between partners
Agreed targets, objectives and standards
Clarity of partners’ roles, responsibilities and share of resources
“Something in it” for each partner
1.5 Need for ground rules and terms of reference in partnership
working
Common understanding
Shared agenda and goals
Terms of reference / Service Level Agreements (SLAs)
Aims and objectives
Who might join the partnership
Management arrangements
Agreed mechanisms and protocols e.g. for management and
administration, procedures, training, conflict resolution, information
sharing, evaluation and reporting
1.6 Need for realistic timescales and deadlines in effective
partnership working
What is the purpose of the partnership? Goals, milestones,
deadlines, outputs and their uses
Realism of desired outcomes and timescales
Partnership life expectancy and exit arrangements
Learning Outcome 2. Understand the purpose, aims and objectives
of a partnership
2.1 Purpose of a specific partnership
What is the purpose of the partnership? Goals, milestones,
deadlines, outputs and their uses
Objectives, values and philosophies of the partners
Who are stakeholders?
Who/what already exists? Gap analysis
What value will the partnership create?
2.2 Aims and objectives of a specific partnership
Filling gaps in provision and/or enhancing provision
Leverage: maximising existing resources and expertise
Evaluation criteria and success criteria
95
Learning Outcome 3. Understand the structure and management of
a partnership
3.1 Individual roles and responsibilities within a specific
partnership
Governance and management structures
Roles of management, executive, governance
Sponsors and stakeholders and their needs
3.2 Potential contribution of stakeholders to a specific partnership
Who are stakeholders?
Who/what already exists? Gap analysis
What does the partnership deliver and what should it deliver?
Commitments to provide time, resources, expertise (start up and
on-going)
3.3 Boundaries of individual roles and ownership issues within a
specific partnership
Overlaps and gaps between roles and partnership “owners”
Tensions created by overlaps and gaps between roles and owners
Ownership of resources
Tensions created by different procedures of different partner
organizations
Conflict resolution techniques
3.4 Resource implications for a specific partnership and its
individual members
Copyright and intellectual property
Use of resources (procedures, policies and values)
Budgetary limitations
3.5 How a specific partnership is managed identifying potential
management issues
Risk identification and management techniques
Accountabilities
Clarity of the management chain
Learning Outcome 4. Understand how to measure and report on a
partnership’s outputs
4.1 Performance indicators used to measure the effectiveness of a
specific partnership
Establishing key performance indicators (KPIs): factors to be taken
into account; relevance and meaningfulness of KPIs; quality and
quantity measurement
4.2 Effectiveness of a specific partnership’s outputs drawing on
valid and reliable data
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Concepts of validity and reliability
Methods of validating data
Control measurements
Measures of performance of achievements against objectives;
against historical performance; benchmarking against others
4.3 Methods of presenting partnership outputs to interested
parties
Identification of stakeholders and their needs
Methods and formats for presenting information about
achievements (e.g. Powerpoint presentations, formal reports,
charts, diagrams and graphs)
Explaining digressions from objectives and intentions
Learning Outcome 5. Understand how to communicate effectively
within a partnership
5.1 Methods for effective communication between partners
Agreed communication methods and frequency of communications
Purpose of communications, audiences
Partners’ and stakeholders’ information needs
5.2 Communication strategy of a specific partnership
Purpose of communications, audiences
Partners’ and stakeholders’ information needs
Use of different communication media to promote different
messages to different stakeholders
Features of an effective communication strategy
5.3 Communication methods and skills as a partnership member
Partnership “brand” and image – audience perceptions
Use and transfer of communication skills
Recognition of sponsors, partners and other contributors
Learning Outcome 6. Understand the wider context within which a
partnership operates
6.1 Potential impact of other stakeholders and agencies relating to
a specific partnership
Influence of partners’ policies, priorities and values on the
partnership
Potential for skewing role, purpose and objectives of the partnership
6.2 Impact of key government policies and initiatives on a specific
partnership
Impact of changes of policy and/or resourcing on the partnership
Potential for skewing role, purpose and objectives of the partnership
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Impact of changes in funding to partnership activities, objectives,
priorities and timescales
Constraints imposed by funders and other agencies on the use of
funds
6.3 Ways for a partnership to establish and maintain communities
of practice
Networking arrangements
Use of internet websites and intranets
Newsletters
Conferences
Published press articles and papers
Teaching Strategies And Learning Activities
The unit aims to enable trainees to understand effective partnership working
in the teaching and learning context. It includes understanding the purpose
and nature of partnership working and the purpose, aims, objectives,
structure and management of a specific partnership.
It also involves communicating effectively within a partnership and
understanding the wider context within which a partnership operates.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
98
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
recorded evidence (video and/or audio)
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
99
Check ABC web site for further information
100
Identify Individual Learning and Development Needs
Unit Reference
K/502/9544
Level
3
Credit Value
3
Guided Learning
Hours
24
Unit Summary
The aim of this unit is to enable a trainee to
conduct learning needs analysis for individuals,
demonstrating an understanding of the principles
and practices involved and agreeing priorities and
future options
Learning Outcomes
(1 to 3)
The learner will
Assessment Criteria
(1.1 to 3.2)
The learner can
1. Understand the
principles and
practices of learning
needs analysis for
individuals
1.1 Explain the principles and practices of learning
needs analysis for individuals
1.2 Analyse the factors that influence individual
learning needs, preferences and styles
1.3 Compare methods used to assess individual
learning needs
2. Be able to conduct
learning needs
analysis for
individuals
2.1 Agree the purpose, aims and methodology of
the learning needs analysis with individuals
2.2 Apply learning needs analysis methodology to
assess the individual’s current level of achievement
and potential
101
2.3 Analyse learning needs and communicate to
the learner
3. Be able to agree
individual learning
and development
needs
3.1 Agree and prioritise individual learning and
development needs
3.2 Advise individuals about learning and
development options to meet
learner priorities
learning preferences
learning styles
102
Supporting Unit Information
K/502/9544 Identify individual learning and development needs –
Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Understand the principles and practices of
learning needs analysis for individuals
1.1 The principles and practices of learning needs analysis for
individuals
Purpose and scope of learning needs analysis
Features and steps in the process
Timescales, delivery and resource implications
Budgetary implications
1.2 The factors that influence individual learning needs,
preferences and styles
Learning preferences and styles (Kolb, Honey and Mumford, Myers
Briggs)
Critical review of learning styles (Coffield)
Motivation theories (Vroom, Maslow, McGregor, Dweck)
Barriers to learning
1.3 The methods used to assess individual learning needs
Initial diagnostic assessment
Performance on initial and foundation programmes
Learning Outcome 2. Be able to conduct learning needs analysis for
individuals
2.1 Agree the purpose, aims and methodology of the learning
needs analysis with individuals
Planning initial assessment
Choosing methods of learning needs analysis (eg multiple choice
questions, interviews, practical and computer tests, assignments,
discussions)
Learner involvement
Scope and characteristics of diagnostic assessment and overlap with
formative assessment
103
2.2 Learning needs analysis methodology to assess the individual’s
current level of achievement and potential
Delivery implications of choice of methods of learning needs
analysis (eg multiple choice questions, interviews, practical and
computer tests, assignments, discussions)
2.3 Learning needs and communicate to the learner
Factors to take into account in providing feedback to learners
Interpretation of learning needs analysis data and their implications
Learning Outcome 3. Be able to agree individual learning and
development needs
3.1 Agree and prioritise individual learning and development needs
Negotiating learning objectives and programmes of work with
learners
Agreeing priorities for meeting learning and development needs
Timescale and resource constraints
Monitoring and reviewing progress
Assessment
3.2 Advise individuals about learning and development options to
meet: learner priorities, learning preferences, learning styles
Range of learning interventions and resources, their advantages,
disadvantages and constraints in different circumstances
Tailoring choice of learning interventions and resources to meet
preferred learning preferences
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
104
This unit assesses occupational competence and requires trainee teachers to
be assessed in a real work environment.
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
105
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
learners/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
106
Internally Assure the Quality of Assessment
Unit Reference
A/601/5321
Level
4
Credit Value
6
Guided Learning
Hours
45
Unit Summary
The aim of this unit is to assess the performance of
a learning and development practitioner with
responsibility for the internal quality assurance of
assessment
Learning Outcomes
(1 to 5)
The learner will
Assessment Criteria
(1.1 to 5.4)
The learner can
1. Be able to plan the
internal quality
assurance of
assessment
1.1 Plan monitoring activities according to the
requirements of own role
1.2 Make arrangements for internal monitoring
activities to assure quality
2. Be able to
internally evaluate
the quality of
assessment
2.1 Carry out internal monitoring activities to
quality requirements
2.2 Evaluate assessor expertise and competence in
relation to the requirements of their role
2.3 Evaluate the planning and preparation of
assessment processes
2.4 Determine whether assessment methods are
safe, fair, valid and reliable
107
2.5 Determine whether assessment decisions are
made using the specified criteria
2.6 Compare assessor decisions to ensure they are
consistent
3. Be able to
internally maintain
and improve the
quality of assessment
3.1 Provide assessors with feedback, advice and
support, including professional development
opportunities, which help them to maintain and
improve the quality of assessment
3.2 Apply procedures to standardise assessment
practices and outcomes
4. Be able to manage
information relevant
to the internal quality
assurance of
assessment
4.1 Apply procedures for recording, storing and
reporting information relating to internal quality
assurance
4.2 Follow procedures to maintain confidentiality of
internal quality assurance information
5. Be able to maintain
legal and good
practice requirements
when internally
monitoring and
maintaining the
quality of assessment
5.1 Apply relevant policies, procedures and
legislation in relation to internal quality assurance,
including those for health, safety and welfare
5.2 Apply requirements for equality and diversity
and, where appropriate, bilingualism, in relation to
internal quality assurance
5.3 Critically reflect on own practice in internally
assuring the quality of assessment
5.4 Maintain the currency of own expertise and
competence in internally assuring the quality of
assessment
108
Supporting Unit Information
A/601/5321 Internally assure the quality of assessment – Level 4
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to plan the internal quality assurance
of assessment
1.1 Plan monitoring activities according to the requirements of
own role
Internal quality assurance is the process of monitoring assessment
practice to ensure assessment decisions are consistently accurate.
The role covers
monitoring the conduct of the assessment
sampling learner evidence to ensure assessment decisions are
appropriate
ensuring the quality of the systems and procedures used for
assessment and internal quality assurance procedures
providing assessors with support and advice
ensuring that assessment and internal quality assurance records are
up to date
generating information and records to be used for analysis by the
centre and awarding organisation
The internal quality assurance within a centre for each qualification
needs to be planned and a strategy developed.
This needs to cover internal quality assurance observations and
portfolio sampling to ensure that the assessment decisions are valid
and correct.
Planning arrangements need to be agreed at the beginning of the
programme and internal quality assurance should take place
throughout the assessment process rather than just at the end.
Needs to identify
timings and context e.g. per assessment, at planning stage, on-
going/interim or final, per module, termly, annually, intervention
range of methods e.g. observation, examination of product,
questioning, witness statements, self-assessment; information
collection, interrogation/analysis of data collected
109
1.2 Make arrangements for internal monitoring activities to assure
quality
Internal quality assurance should be carried out rigorously to ensure
the assessment practices are appropriate and sound leading to
consistent and valid assessment decisions over a period of time for all
learners. The internal quality assurer needs to agree with the
assessment team the activities to be undertaken. This could be done
verbally and followed up electronically or in written form.
Internal quality assurance arrangements should include
observing ( best practice: each assessor at least twice per year )
sampling learner portfolios of evidence at the formative stage of
development and covering all learners and each unit assessed
across the qualification
summative internal quality assurance of portfolios of evidence
planned quality assurance meetings
planned standardisation initiatives
The internal quality assurer should make sure the learners sampled
are fully aware of the process and their involvement in it.
Learning Outcome 2. Be able to internally evaluate the quality of
assessment
2.1 Carry out internal monitoring activities to quality requirements
The internal quality assurer carries out internal quality assurance
activities throughout the programme including
ensuring the assessors within the team meet requirements required
by agencies such as awarding organisations
ensuring the assessment practices within the team meet standards
(national, awarding organisations etc.)
checking the decisions made by the assessors and the evidence
provided by the learners fully satisfies the required standards via
observation of assessors and portfolio sampling
ensuring up to date assessment documentation is completed as
required by the organisation and others e.g. awarding organisation
requirements
checking that the feedback provided to learners is appropriate and
constructive
ensuring that assessment and internal quality assurance records
meet the requirements of the organisation and others such as
awarding organisations
ensuring that if any disputes and appeals occur these are effectively
dealt with and records can be provided
110
ensuring all learners being assessed have equality of access
ensuring any certification requests to the awarding organisation are
fully appropriate
2.2 Evaluate assessor expertise and competence in relation to the
requirements of their role
In monitoring assessment practice, the internal quality assurer needs
to be fully aware of the assessor’s expertise and competence to make
assessment decisions.
The assessor should be occupationally competent at a level one up
from the qualification he/she is assessing.
The internal quality assurer is responsible for ensuring the assessors
continue to meet the requirements for assessor competence by
checking how they plan assessments, judge the evidence generated,
question learners and provide feedback. This could be by
observation/discussion.
The internal quality assurance process should be able to identify
problems and solve them at an early stage before the learner has
completed.
If the assessor is working towards an assessor qualification, the
internal quality assurer should ensure a qualified occupationally
competent assessor is checking and countersigning decisions made by
the assessor.
In ensuring the assessor is competent to assess against the required
standards the internal quality assurer should
check that the evidence signed off by the assessor is sufficient.
observe a range of assessment activities and witness the feedback
provided as appropriate
observe summative assessment activities between the assessor and
the learner as appropriate
carry out standardisation exercises with a group of assessors
2.3 Evaluate the planning and preparation of assessment
processes
The internal quality assurer should be checking assessment plans
during observation of an assessor assessing learners and when
checking evidence generated in portfolios for units of the qualification.
Can look at
cost effectiveness of evidence generation
utilisation of a range of assessment opportunities to include witness
testimony
the use of appropriate holistic approaches to assessment
learner involvement in planning
111
audit trails in the assessment plans e.g. signing and dating of
agreement to plans and outcomes
clarity of what is to be assessed ,and when e.g. specific units to be
assessed, date and time of assessment, location, any special
assessment requirements
2.4 Determine whether assessment methods are safe, fair, valid
and reliable
An organisation needs to have written internal quality assurance
procedures in place to ensure the accuracy and consistency of the
assessment decisions made by the team of assessors.
The internal quality assurer needs to
sample learner evidence and check the most appropriate methods of
assessment are being used. It is essential the assessors consistently
and accurately interpret and apply the required standards
check that assessment is conducted in the most appropriate
environment in relation to the required standards e.g. learner’s
workplace or in a realistic work environment
the use of an appropriate range of assessment methods
check that over assessment is not occurring
check that cross referencing is appropriately taking place
check the assessment decisions made by the assessor are recorded
efficiently, effectively and accurately
Sampling of evidence will occur via the internal quality assurer
observing the assessor assessing learners and by checking portfolios
of evidence to ensure the assessment methods are safe, fair, valid and
reliable. The internal quality assurer can also interview learners to
check that they were happy with how they were assessed. Issues
identified with the conduct of assessment should be discussed at
quality assurance meetings or incorporated into standardisation
events.
The minutes of meetings or standardisation programmes should be
available to be checked by the external quality assurer as appropriate.
2.5 Determine whether assessment decisions are made using the
specified criteria
Internal assurers must be aware of the specific criteria against which
assessment decisions are being made.
They need to check that any evidence of achievement which has been
assessed clearly relates to specific criteria. This may include
observation of the assessor assessing learners
sampling of learner portfolios of evidence
2.6 Compare assessor decisions to ensure they are consistent
112
The internal quality assurer should ensure the sample includes
assessment decisions made on the same units by different assessors.
A comparison should be made to ensure a consistent approach has
been adopted by the assessment team.
If there is a lack of consistency this creates the opportunity for a
standardisation exercise to be held with a group of assessors who are
each asked to judge the same evidence. This enables comparisons to
be made and discussions can be held relating to naturally occurring
evidence, effective and efficient cross referencing and whether
assessment decisions are recorded accurately.
If appropriate, internal assurers might wish to observe different
assessors assessing the same unit can also be used as a comparison
to ensure a consistent approach has been adopted by the assessment
team.
Learning Outcome 3. Be able to internally maintain and improve
the quality of assessment
3.1 Provide assessors with feedback, advice and support, including
professional development opportunities, which help them to
maintain and improve the quality of assessment
Monitoring of assessment practices by the internal quality assurer
creates the opportunity to provide assessors with clear and
constructive feedback and where appropriate agree training and
development needs.
Range of feedback e.g. one to one, written and verbal, formal and
informal, online, team meetings, staff review
In providing feedback the internal quality assurer needs to ensure
objectivity in feedback
feedback is positive and where appropriate includes identification of
good practice as well as constructively identifying areas for
improvement
actions are fully agreed between the assessor and internal quality
assurer
the assessor is fully aware of why an action plan needs to be in
place
feedback is constructive at all times and includes suggested
solutions to resolve the issues identified
feedback provided to the assessor is not given in front of the
learners so as not to embarrass the assessor or to diminish the
learner’s confidence in the assessor
113
Forms of support available include from colleagues, mentor, line
manager, quality manager, specific subject or additional needs
support (functional skills), CPD
3.2 Apply procedures to standardise assessment practices and
outcomes
The internal quality assurer’s responsibilities include ensuring that
assessors continue to meet the requirements for assessor competence
as laid down by the appropriate organisation e.g. internal procedures,
awarding organisations, Sector Skills Council requirements.
This can be done via monitoring activities including observing the
assessor assessing learners. This enables the internal quality assurer
to check how the assessor plans assessments, judges evidence,
questions learners and provides feedback. If issues are identified
these can be resolved at an early stage before the learner completes.
It is essential that all members of the assessment team assess to the
same standards to avoid disadvantaging the learners. The internal
quality assurer could set up standardisation sessions attended by the
assessors who could look at the same pieces of evidence. They could
be asked to consider the following
Is evidence generation cost effective
Is naturally occurring evidence in place
Are learners being over assessed
Is effective cross referencing in place
Are the assessment decisions recorded effectively, efficiently and
accurately
Records should be generated from these sessions as evidence of
continuous professional development (CPD).
Learning Outcome 4. Be able to manage information relevant to the
internal quality assurance of assessment
4.1 Apply procedures for recording, storing and reporting
information relating to internal quality assurance
The internal quality assurer is responsible for co-ordinating the
documentation and records used by the assessment team at the
centre. At all times the data protection act should be adhered to and
the records and information should be securely stored.
The following are examples of the records which should be in place
and securely stored
assessment schedule planner
learner records - registration and enrolment dates, registration
numbers, units achieved, learner progress
114
assessor records - occupational and assessor qualifications
physical resources - assessment locations, security of tenure
agreements, inventory lists
minutes of meetings - quality assurance and standardisation
assessment records - names of learners and assessors, location and
outcomes of assessment and location of evidence
internal quality assurance records - sampling strategy, sampling
plan, records of assessment samples, report/feedback forms
certification records - requests for certification and copies of
certificates
disputes and appeals - records
external quality assurance - visit planners and report forms
4.2 Follow procedures to maintain confidentiality of internal
quality assurance information
Records need to be securely stored and confidentiality needs to be
fully in place. This should follow organisational procedure.
Only those who have a right to see the information may do so. If
access is required to external workplaces commercial confidentiality
needs to be taken into account.
The internal quality assurer needs to make sure all of the assessment
team conduct themselves professionally when assessing learners away
from the centre.
Data protection legislation must be adhered to at all times.
The internal quality assurer disseminating the need for confidentiality
could be evidenced in minutes of quality assurance meetings.
Consideration needs to be given to security and safety of paper-based
records, electronic formats for recording and storage and electronic
safeguards.
Learning Outcome 5. Be able to maintain legal and good practice
requirements when internally monitoring and maintaining the
quality of assessment
5.1 Apply relevant policies, procedures and legislation in relation
to internal quality assurance, including those for health, safety
and welfare
In carrying out sampling of learner evidence and assessment decisions
the internal quality assurer needs to check that relevant policies and
procedures and legislation are being satisfied.
If offering a qualification, this information would form part of the
centre approval process but centres need to continually monitor and
update when appropriate.
115
This is particularly important in relation to issues such as health and
safety.
For example in relation to practical assessments, the internal quality
assurer should carefully check that appropriate risk assessments are
in place and the correct PPE is being worn by learners and where
appropriate by assessors during observed assessments and also when
sampling video and photographic evidence. In addition the internal
quality assurer needs to ensure tools and equipment are suitable and
well maintained.
These aspects can be monitored by discussion at quality assurance
meetings and the minutes made available for the external quality
assurer to inspect.
5.2 Apply requirements for equality and diversity and, where
appropriate, bilingualism, in relation to internal quality
assurance
Organisations should have an equality and diversity policy which will
have been checked during the approval process. This needs to be
monitored and updated as appropriate.
The internal quality assurer needs to ensure learners are fairly
assessed. The internal quality assurer has a key role to play by
providing assessors with guidance and support to ensure they don’t
discriminate against their learners either intentionally or
unintentionally
ensuring that the assessment and recording methods do not
introduce requirements which are not part of the national standards
checking that if individual learners have special assessment
requirements the assessor adopts a more flexible approach to meet
these requirements
including monitoring of the equal opportunities policy within quality
assurance meetings which are minuted
ensuring assessment opportunities are available to all the assessors
so that particular groups of people are not discriminated against
Assessment opportunities must be made available to all learners who
have the potential to achieve the standards.
Regarding assessment for qualifications, it is the responsibility of the
awarding organisation to ensure that adequate mechanisms are in
place to guarantee the consistency of assessment decisions across the
English and Welsh languages. Assessments carried out in a language
other than English and Welsh must provide clear evidence that the
learner is able to achieve at the same standards required for a
competent performance anywhere throughout the UK.
116
5.3 Critically reflect on own practice in internally assuring the
quality of assessment
In carrying out internal quality assurance activities feedback should be
encouraged from learners and assessors sampled to ensure they are
happy with how it is being conducted.
The internal quality assurer should reflect on this feedback. If good
practice is identified then this should be maintained. If issues are
identified these should be worked on with the aim of improving
performance and ensuring internal quality assurance is carried out
fairly, accurately and consistently.
The internal quality assurer will also receive feedback from the
external quality assurer and any issues identified should be addressed
prior to the next quality assurance activity.
The internal quality assurer could attend awarding organisation
training events when best practice is disseminated and opportunities
arise for networking with other centres.
5.4 Maintain the currency of own expertise and competence in
internally assuring the quality of assessment
Organisations are responsible for ensuring that the internal quality
assurers are competent. If internally quality assuring for a
qualification, this is monitored during external quality assurance
activities. Without an occupationally competent internal quality
assurer an organisation cannot submit claims for certification to the
awarding organisation.
The internal quality assurer needs to be able to maintain occupational
competence and expertise. The internal quality assurer needs to
demonstrate
internal quality assurance practices are being carried out
competently
occupational knowledge is being kept up to date
required standards are clearly understood
thorough understanding of awarding organisation systems and
documentation if working on qualifications
awareness of current best practice in assessment and quality
assurance (could be via attendance at awarding organisation training
events)
The internal quality assurer should have an up to date CPD log which
is available for external quality assurance activities as appropriate.
117
Teaching Strategies And Learning Activities
This practical unit provides trainees with the opportunity to apply the
principles and requirements of internal quality assurance to a real working
context and identify ways in which to develop and improve their practice.
This unit needs to be delivered in a way for trainees to recognise the need
for a practical approach to the different contexts in which they may be
undertaking quality assurance – in particular the different levels of
responsibility that may be expected of those undertaking internal quality
assurance roles.
Delivery of this unit could be linked with the following other units
Understanding the principles and practices of internally assuring the quality
of assessment [T/601/5320]
which appears in the following qualifications
ABC Level 4 Award in Understanding the Internal Quality
Assurance of Assessment Processes and Practice 600/0178/1
ABC Level 4 Award in the Internal Quality Assurance of Assessment
Processes and Practice 600/0179/3
ABC Level 4 Certificate in Leading the Internal Quality Assurance of
Assessment Processes and Practice 600/0180/X
and
Plan, allocate and monitor work in own area of responsibility [H/600/9674]
which appears in the following qualification
ABC Level 4 Certificate in Leading the Internal Quality Assurance of
Assessment Processes and Practice 600/0180/X
As much use as possible should be made of naturally occurring evidence -
trainees can use real documents from their own practice as evidence for
learning to be more meaningful.
They should be made aware of the importance of their own professional
practice and the opportunities for naturally occurring evidence to be used at
all times where available or appropriate. Trainees should be encouraged to
evaluate their own experiences and assess relevant past and present
practice.
118
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
This unit assesses occupational competence and must be assessed in a real
work environment.
All learning outcomes in this unit must be assessed using methods
appropriate to the trainee IQA’s performance. These must include
observation of performance
examining products of work
questioning
Direct evidence of this kind may be supplemented, where necessary, by
professional discussion, reflective accounts or witness testimony.
Simulations are not allowed.
There must be valid, authentic and sufficient evidence for all the assessment
criteria. Holistic assessment is encouraged and one piece of evidence may
be used to meet the requirements of more than one assessment criterion.
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee.
There must be evidence of the IQA trainee monitoring a minimum of two
assessors, each assessing a minimum of two learners of their own, through
components of a qualification.
Minimum requirements when assessing this unit
119
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. Generally teaching staff
should be qualified and/or vocationally experienced to at least a level above
that which they are teaching.
Evidence Of Achievement
All trainees must compile a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria
Evidence is not prescribed but may include any or all of the following
oral / written questions and answers
direct observation
witness statement
reports / notes
worksheets / workbooks
recorded evidence (e.g. video or audio)
photographic evidence
case studies / assignments
other suitable supplementary evidence
interview / discussion
reflective journals/diaries
The most appropriate evidence for the qualification should be used. This is
not an exhaustive list and other evidence is acceptable
All evidence must be clearly signposted and made available for the external
moderator upon request.
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site).
Additional guidance and advice to support these qualifications and units is
freely available to approved ABC centres in the secure area of the ABC web
site.
120
121
Manage Learning and Development in Groups
Unit Reference
A/502/9550
Level
4
Credit Value
6
Guided Learning
Hours
30
Unit Summary
This unit aims to assess a learning and
development practitioner’s management of
learning and development in groups. They are
expected to understand the use of a variety of
management methods, for example, motivational
strategies, behaviour management, provision of
advice as well as deliver strategies to facilitate
learning. They are also expected to involve
learners within groups in the learning and
development process.
This unit assesses occupational competence and
requires trainees to undertake practice in a work
environment
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Understand the
principles and
practices of managing
learning and
development in
groups
1.1 Analyse the characteristics of group
environments that foster learning and development
1.2 Evaluate strategies to manage group
behaviour and dynamics
1.3 Evaluate management techniques which
facilitate the delivery of learning and development
in groups
122
1.4 Analyse ways to involve learners in the
management of their own learning and
development in groups
1.5 Analyse risks to be considered when managing
learning and development in groups
1.6 Explain how to manage barriers to individual
learning in groups
2. Be able to manage
group learning and
development
environments
2.1 Facilitate communication, collaboration and
learning between group members
2.2 Use motivational methods to engage the group
and its individual members in the learning and
development process
2.3 Consult with group members to adapt their
learning and development environments to
improve their learning outcomes
2.4 Manage the risks associated with group
learning and development
3. Be able to apply
methodologies to
manage learning and
development in
groups
3.1 Involve learners in agreeing group learning
and development objectives
3.2 Adapt and implement delivery methods,
activities and resources to meet the learning and
development objectives of the group
3.3 Manage group learning strategies and delivery
methods to reflect changing requirements
3.4 Provide individual advice to learners to assist
their decision-making about future learning needs
123
4. Be able to manage
learning and
development in
groups to comply with
legal and
organisational
requirements
4.1 Support learner’s rights in relation to equality,
diversity and inclusion
4.2 Minimise risks to safety, health, wellbeing and
security of learners
4.3 Manage confidentiality in relation to learners
and the organisation
4.4 Maintain learning and development records in
accordance with organisational procedures
124
Supporting Unit Information
A/502/9550 Manage learning and development in groups – Level 4
Indicative Content
Learning Outcome 1. Understand the principles and practices of
managing learning and development in groups
How groups work; characteristics of their various stages of
development and the implications of this for managing learning and
development of groups
Strategies to manage group behaviour and dynamics to safeguarding
learners and managing risks when working with groups of learners
Management techniques to facilitate learning and development in
groups
Identifying barriers to learning of individuals in groups and how to
overcome these barriers to involve learners in the management of
own learning within groups
Consider strategies to monitor individual progress within group
activities
Consider strategies to gain feedback from learners
Consider risks when managing learning and development in groups
Learning Outcome 2. Be able to manage group learning and
development environments
Apply theory in LO1
Strategies for engaging, facilitating and motivating learners in groups,
e.g. small group work; nominal group processes; making the learning
real and relevant to learners etc.
Safeguarding groups of learners
Managing behaviours in groups of learners
Consultation strategies to engage group and individuals
Strategies for obtaining meaningful feedback from learners to support
the improvement of learning for the group
Learning Outcome 3. Be able to apply methodologies to manage
learning and development in groups
Apply theory in LO1
Agreeing group targets for learning and development applying
strategies for inclusivity
125
Strategies and delivery methods to support learning and development
of the group
Strategies for adapting to the changing learning and development
needs of the group
Managing learning strategies, activities and resources to support
Responding to the individual learning and development needs of group
members
Work with individuals to assist their decision-making about future
learning needs
Learning Outcome 4. Be able to manage learning and development
in groups to comply with legal and organisational requirements
Managing the learning and development of groups in order to comply
with appropriate legislation, e.g. safeguarding of learners; health and
well-being of learners; equality and diversity; confidentiality etc.
Understanding and complying with the needs of the organisation in
relation to learner records
Teaching Strategies And Learning Activities
This unit combines theory and practice. Trainees need to understand group
dynamics and facilitate learning and development in groups. They need to
explore the use of a variety of methods to meet the needs of groups.
This unit assesses occupational competence and does require trainees to
undertake practice in a work environment.
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
126
This unit assesses occupational competence and requires trainee teachers
to be assessed in a real work environment.
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. Generally teaching staff
should be qualified and/or vocationally experienced to at least a level above
that which they are teaching.
Evidence Of Achievement
All trainees must compile a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria.
Evidence is not prescribed but may include any or all of the following
oral / written questions and answers
direct observation
witness statement
supporting session notes
teaching resources used
feedback from learners
reports / notes
worksheets / workbooks
recorded evidence (e.g. video or audio)
photographic evidence
case studies / assignments
interview / discussion
reflective journals/diaries
other suitable supplementary evidence
The most appropriate evidence for the qualification should be used. This is
not an exhaustive list and other evidence is acceptable.
127
All evidence must be clearly signposted and made available for the external
moderator upon request.
All evidence must be clearly signposted to learning outcomes and
assessment criteria. ABC has Learner Achievement Checklists available for
use, or centres may wish to use their own recording mechanisms to plot
achievement against the requirements of the unit.
All the evidence and tracking documents must be made available for the
external moderator upon request. Assessors must only sign off units once
all the requirements of the unit are met.
All evidence must be the trainee’s own work.
Group evidence is admissible where the individual trainee’s role is properly
identified or described.
Portfolios do not need to be very large and must contain the
trainees’ own work, not an abundance of tutor handouts.
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site).
Check ABC’s web site for Learner Achievement Checklist and Workbook.
Additional guidance and advice to support these qualifications and units is
freely available to approved ABC centres in the secure area of the ABC web
site.
128
Preparing For the Coaching Role
Unit Reference
J/505/0188
Level
4
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The aim of this unit is to prepare the trainee for
the coaching role by analysing the role of the
coach and the use of coaching in a specific context
Learning Outcomes
(1 to 3)
The learner will
Assessment Criteria
(1.1 to 3.4)
The learner can
1. Understand own
role and
responsibilities in
relation to coaching
1.1 Analyse the skills and qualities required for a
specific coaching role
1.2 Explain how own values, behaviours, attitudes
and emotional awareness can impact on the
coaching role
1.3 Explain why it is important to establish ground
rules for engagement and boundaries in a coaching
relationship
1.4 Explain the importance of acting according to
ethical and professional standards in a coaching
relationship
1.5 Analyse ways of building a relationship with a
client in a coaching role
129
2. Understand the
use of coaching in a
specific context
2.1 Analyse the benefits of coaching in a specific
context
2.2 Analyse the impact of coaching on individual
learning and development
2.3 Explain legal and organisational requirements
in a specific context relating to
data protection
privacy
confidentiality; and
safeguarding and disclosure
2.4 Identify sources of support to deal with issues
which are outside of own expertise or authority
2.5 Explain what constitutes a safe and
comfortable environment for a coaching session
3. Understand how to
identify client goals
and outcomes
3.1 Analyse ways of identifying and agreeing
outcomes and goals with clients
3.2 Explain the role of a coaching agreement
3.3 Explain the importance of agreeing with the
client records of interaction and progress towards
agreed objectives and goals
3.4 Analyse client responsibility and autonomy for
making changes
130
Supporting Unit Information
J/505/0188 Preparing for the coaching role – Level 4
Indicative Content
An indication of typical areas of learning includes the following.
Learning Outcome 1. Understand own role and responsibilities in
relation to coaching
1.1 The skills and qualities required for a specific coaching role
Definition and scope of the coaching role
Skills: communication, giving feedback and advice, goal-setting,
motivating
Qualities: supportive, patient, impartial, non-judgmental
1.2 How own values, behaviours, attitudes and emotional
awareness can impact on the coaching role
Concept of value judgements
Impact of beliefs
Emotional intelligence
The power of personal experience: concepts of projection and
introjection
1.3 Why it is important to establish ground rules for engagement
and boundaries in a coaching relationship
Notion of impartiality
Client/professional relationships and boundaries
Implications of over-involvement, risks and potential consequences
1.4 The importance of acting according to ethical and professional
standards in a coaching relationship
Relevance and applications of professional codes of conduct
Potential consequences of non-compliance
1.5 Ways of building a relationship with a client in a coaching role
Characteristics of effective relationships
Trust, shared agenda, common goals, the coaching
contract/agreement
Listening without making judgments
Keeping promises
Confidential environment
131
Learning Outcome 2. Understand the use of coaching in a specific
context
2.1 The benefits of coaching in a specific context
Increasing knowledge
Improving skills
Enhancing networks
Making business deals
2.2 The impact of coaching on individual learning and development
Empowerment
Confidence
Renewed energy
Achieving and setting more challenging goals
2.3 The legal and organisational requirements in a specific context
relating to
data protection
privacy
confidentiality; and
safeguarding and disclosure
- Legislative requirements
- Awarding body requirements
- Organisational requirements
- Ethical issues
2.4 Sources of support to deal with issues which are outside of
own expertise or authority
Professional networks and contact
Range of professionals and referral services
When and why someone should be referred
2.5 What constitutes a safe and comfortable environment for a
coaching session
Environmental considerations (personal safety, welcoming and
private facilities)
Emotional safety
Learning Outcome 3. Understand how to identify client goals and
outcomes
3.1 Ways of identifying and agreeing outcomes and goals with
clients
Development needs analysis techniques
Identifying barriers to development and ways of overcoming them
3.2 The role of a coaching agreement
Scope and status of coaching contract/agreements
132
Learning goals
Components and use of coaching agreements
Links between coaching agreements and other performance review
processes
3.3 The importance of agreeing with the client records of
interaction and progress towards agreed objectives and goals
Purpose of coaching goals and agreed actions
Limits of confidentiality and their implications
3.4 Client responsibility and autonomy for making changes
The role, responsibilities and spheres of influence of the person
being coached
Operational opportunities and constraints
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
133
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
observation reports
oral / written questions and answers
reports / notes
recorded evidence (video and/or audio)
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainee/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
134
Understanding and Managing Behaviours in a Learning
Environment
Unit Reference
Y/505/1099
Level
4
Credit Value
6
Guided Learning
Hours
20
Unit Summary
The unit aims to enable trainees to manage
behaviours in a learning environment. It includes
understanding the characteristics and impact of
behaviours in the learning environment, related
legislation, and organisational policies.
It also includes promoting behaviours that
contribute to a purposeful learning environment,
managing disruptive behaviours, and evaluating
own practice in managing behaviours in a learning
environment
Learning Outcomes
(1 to 5)
The learner will
Assessment Criteria
(1.1 to 5.2)
The learner can
1. Understand
potential factors
leading to behaviours
that disrupt a learning
environment
1.1 Describe behaviours that can occur in a
learning environment
1.2 Explain potential factors leading to behaviours
that can disrupt a learning environment
2. Understand
organisational policies
relating to managing
2.1 Explain key aspects of legislation relating to
managing behaviours in a learning environment
135
behaviours in a
learning environment
2.2 Explain key aspects of an organisation’s
policies relating to managing behaviours in a
learning environment
3. Be able to promote
behaviours that
contribute to a
purposeful learning
environment
3.1 Analyse ways of encouraging behaviours that
contribute to a purposeful learning environment
3.2 Use strategies for encouraging behaviours that
contribute to a purposeful learning environment
4. Be able to manage
behaviours that
disrupt a purposeful
learning environment
4.1 Analyse ways of managing behaviours that
disrupt a purposeful learning environment
4.2 Use strategies for managing behaviours that
disrupt a purposeful learning environment
5. Be able to evaluate
own practice in
managing behaviours
in a learning
environment
5.1 Evaluate the effectiveness of own practice in
relation to promoting and managing behaviours in
a learning environment
5.2 Identify own strengths and areas for
improvement in relation to promoting and
managing behaviours in a learning environment
136
Supporting Unit Information
Y/505/1099 Understanding and managing behaviours in a learning
environment
– Level 4
Indicative Content
An indication of typical areas of learning includes the following.
Learning Outcome 1. Understand potential factors leading to
behaviours that disrupt a learning environment
1.1 Behaviours that can occur in a learning environment
Inappropriate language, distracting peers, aggressive, violent and
abusive behaviours, discriminatory acts; lack of engagement, lack
of punctuality; inappropriate behaviours etc
1.2 Potential factors leading to behaviours that can disrupt a learning
environment
Theories of behaviour
Lack of agreed ground-rules and codes of conduct
How learners’ motivation for learning affects their behaviour
Lifestyles and factors outside learning institutions that affect
learners’ behaviour
Stakeholders’ influences on learners’ behaviour
The physical learning environment - facilitating or distracting?
Special provision to meet learners’ needs
Lack of understanding that learners’ behaviour might be
unacceptable and symptoms of this
Bad behaviour and possible learning difficulties: interpreting the
signs
Learning Outcome 2. Understand organisational policies relating to
managing behaviours in a learning environment
2.1 Key aspects of legislation relating to managing behaviours in a
learning environment
Discriminatory-related
Health and safety
2.2 Key aspects of an organisation’s policies relating to managing
behaviours in a learning environment
137
Institutions’ expected standards of behaviour and how these differ
between different learning environments
Rewards, consequences and sanctions – how institutions deal with
bad behaviour
Ensuring learning materials are free from bias and cultural
assumptions
Learning Outcome 3. Be able to promote behaviours that contribute
to a purposeful learning environment
3.1 Ways of encouraging behaviours that contribute to a
purposeful learning environment
Definition and characteristics of a purposeful learning environment
The “significant minority”
Differentiating instructions so that learners can process them
Accentuating the positive
Cooperative working
3.2 Strategies for encouraging behaviours that contribute to a purposeful
learning environment
Teacher as role model of verbal and non-verbal behaviour
Teacher/learner ratios, need for individual attention
Ensuring learning materials are free from bias and cultural
assumptions
Learning Outcome 4. Be able to manage behaviours that disrupt a
purposeful learning environment
4.1 Ways of managing behaviours that disrupt a purposeful learning
environment
Setting boundaries
Active and reactive behaviour management
Mobile ‘phones and learner behaviour
Addressing harassment and bullying
4.2 Strategies for managing behaviours that disrupt a purposeful learning
environment
Institutions’ expected standards of behaviour and how these differ
between different learning environments
Rewards, consequences and sanctions – how institutions deal with
bad behaviour
Learning Outcome 5. Be able to evaluate own practice in managing
behaviours in a learning environment
138
5.1 The effectiveness of own practice in relation to promoting and
managing behaviours in a learning environment
Lesson planning
Self-reflection models (Rolfe et al, Gibbs, Johns, Atkins & Murphy,
Brookfield)
Quantitative and qualitative information
Sources and usefulness of feedback (learners, peers, awarding
organisations)
5.2 Own strengths and areas for improvement in relation to
promoting and managing behaviours in a learning environment
Sources of feedback including learners, self, peers, mentors, other
professionals
Performance reviews
Meetings and networks to share best practice
SMART objectives
Action planning
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Assessment must take place in a real learning environment
Simulation is not allowed
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee
139
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainee must complete a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
140
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
141
Understanding the Principles and Practices of Internally
Assuring the Quality of Assessment
Unit Reference
T/601/5320
Level
4
Credit Value
6
Guided Learning
Hours
45
Unit Summary
The aim of this unit is to assess the knowledge and
understanding a learning and development
practitioner requires for the internal quality
assurance of assessment.
‘Practitioner’ means anyone with a learning and
development responsibility as the whole or a part
of their role
Learning Outcomes
(1 to 6)
The learner will
Assessment Criteria
(1.1 to 6.4)
The learner can
1. Understand the
context and principles
of internal quality
assurance
1.1 Explain the functions of internal quality
assurance in learning and development
1.2 Explain the key concepts and principles of the
internal quality assurance of assessment
1.3 Explain the roles of practitioners involved in
the internal and external quality assurance process
1.4 Explain the regulations and requirements for
internal quality assurance in own area of practice
142
2. Understand how to
plan the internal
quality assurance of
assessment
2.1 Evaluate the importance of planning and
preparing internal quality assurance activities
2.2 Explain what an internal quality assurance plan
should contain
2.3 Summarise the preparations that need to be
made for internal quality assurance, including
• information collection
• communications
• administrative arrangements
• resources
3. Understand
techniques and
criteria for monitoring
the quality of
assessment internally
3.1 Evaluate different techniques for sampling
evidence of assessment, including use of
technology
3.2 Explain the appropriate criteria to use for
judging the quality of the assessment process
4. Understand how to
internally maintain
and improve the
quality of assessment
4.1 Summarise the types of feedback, support and
advice that assessors may need to maintain and
improve the quality of assessment
4.2 Explain standardisation requirements in
relation to assessment
4.3 Explain relevant procedures regarding disputes
about the quality of assessment
5. Understand how to
manage information
relevant to the
internal quality
assurance of
assessment
5.1 Evaluate requirements for information
management, data protection and confidentiality in
relation to the internal quality assurance of
assessment
143
6. Understand the
legal and good
practice requirements
for the internal
quality assurance of
assessment
6.1 Evaluate legal issues, policies and procedures
relevant to the internal quality assurance of
assessment, including those for health, safety and
welfare
6.2 Evaluate different ways in which technology
can contribute to the internal quality assurance of
assessment
6.3 Explain the value of reflective practice and
continuing professional development in relation to
internal quality assurance
6.4 Evaluate requirements for equality and
diversity and, where appropriate, bilingualism, in
relation to the internal quality assurance of
assessment
144
Supporting Unit Information
T/601/5320 Understanding the principles and practices of
internally assuring the quality of assessment – Level 4
Indicative Content
An indication of typical areas of learning includes the following.
Learning Outcome 1. Understand the context and principles of
internal quality assurance
1.1 Explain the functions of internal quality assurance in learning
and development
Centres have the responsibility for quality assuring the assessment
process and ensuring that decisions made by the assessors are
accurate and reliable.
Internal quality assurers carry out this role and it should happen at
regular intervals during learner progress towards a qualification. This
enables any incorrect decisions or inconsistencies to be put right as
soon as possible.
Internal quality assurers are required to make a final or summative
check on each learner’s portfolio of evidence prior to claiming for
certification.
The activities can include
internal moderation of assessment to assessment criteria and
standards, between learners, between assessors, between
programmes, between qualifications, between employers
checking organisation standards and national standards e.g.
requirement of awarding organisation, occupational, vocational
standards, integrity of programmes, accountability, measure of
achievement, benchmarking
identifying Continuing Professional Development (CPD) needs
1.2 Explain the key concepts and principles of the internal quality
assurance of
assessment
The internal quality assurer’s role includes supporting assessors,
monitoring the quality of their performance and ensuring
standardisation sessions are set up for the assessment team. Internal
quality assurers are also responsible for operating and evaluating the
centre’s quality assurance system to ensure it is effective in satisfying
145
the requirements of the awarding organisation and other organisations
which carry out external audits.
The internal quality assurer needs to
work closely with the team of assessors to ensure quality provision
and consistent assessment practices
ensure consistent assessment practices via the sampling of learner
assessments
ensure that assessment and internal quality assurance records and
documentation are suitable and meet the requirements of the
awarding organisation
ensure that certification requests to the awarding organisation are
based on accurate and consistent assessment decisions
provide the assessors with on-going support and guidance
plan timings of quality assurance activity e.g. planning stage, on-
going, final, per module, termly, annually etc.
1.3 Explain the roles of practitioners involved in the internal and
external quality assurance process
The internal quality assurer plays a key role within the centre’s quality
assurance system particularly with regard to certification and staff
development. Internal quality assurance activities should feed into the
overall management structure within the centre. The internal quality
assurer needs to ensure that when certification is claimed a learner
has achieved the required national standards for that qualification. The
three main aspects of the internal quality assurer’s role are to
internally quality assure assessments
develop and support the assessment team
for the qualifications delivered, manage the quality
The external quality assurer is the key link between the centre and the
awarding organisation. The main aspects of the external quality
assurer’s role are to
ensure assessment decisions across centres are consistent
ensure that the quality of assessment and internal quality assurance
within centres meets the national standards
ensure that during external quality assurance activities at centres
learner assessments are sampled and assessment and internal quality
assurance practices are monitored
ensure centres are provided with positive constructive feedback
carry out regular visits to centres and assessment locations
following awarding organisation guidelines
1.4 Explain the regulations and requirements for internal quality
assurance in own area of practice
146
The aims of the internal quality assurer are to ensure that assessment
decisions are consistent and reliable, to monitor the assessment
quality and to highlight any development needs of the assessment
team. This is achieved by sampling learner assessments, monitoring
the assessment practices of assessors and carrying out
standardisation initiatives with the assessment team. The internal
quality assurer’s role includes ensuring that the assessment team are
provided with help, support and guidance on an on-going basis. This is
particularly the case when
a new assessor joins the team
the occupational standards change or the guidance provided is
revised
action plans arise after external quality assurance activities
The internal quality assurer needs to ensure that all of the assessment
team have copies of the national occupational standards and are
provided with standardised assessment centre documentation. The
internal quality assurer needs to ensure the assessment resources
including staff and workplaces are effectively managed and planned.
The external quality assurer is a key link between the centre, the
awarding organisation and regulatory bodies.
Also need to operate within own organisation’s policies and procedures
e.g. health and safety, equal opportunities, recording and reporting,
quality assurance strategy, contribution to internal reviewing
processes/self-assessment review (SAR); regulatory bodies e.g.
standards, levels, performance/assessment criteria, skills, knowledge,
understanding, awarding organisation, SSC, Ofqual, Ofsted, employer,
measure of accountability.
Learning Outcome 2. Understand how to plan the internal quality
assurance of assessment
2.1 Evaluate the importance of planning and preparing internal
quality assurance activities
Planning starts at the beginning of the programme once the learners
have been inducted, allocated assessors and registered for the
qualification to be undertaken. The internal quality assurer develops a
schedule to ensure that all assessors, learners, units, methods of
assessment, records of assessment and satellite sub-centres are
sampled during the programme.
Sampling assessments should involve reviewing the quality of
assessor judgements during the formative (interim) stage and
carrying out a final summative check prior to claims for certification.
147
Internal quality assurance activities include assessor observations,
sampling of learner portfolios of evidence, quality assurance meetings
and standardisation initiatives.
2.2 Explain what an internal quality assurance plan should contain
In developing an internal quality assurance strategy the following
need to be taken into account
length of time the qualification has been offered by the centre
number and experience of assessors
number of registered learners and type e.g. full or part time
programme start dates
satellite sub-centres if appropriate
assessment methods and types of evidence generated
previous action plans
size of sample needed to ensure consistency and reliability
The internal quality assurer then needs to develop a sampling plan.
This needs to reflect the quality of assessments within the centre and
support confidence that those decisions not sampled also meet the
national occupational standards. The sampling plan should cover
assessors
registered learners
methods of assessment
evidence generated
assessment records
location of the assessments
2.3 Summarise the preparations that need to be made for internal
quality assurance, including
Information collection. In preparing for internal quality assurance,
information needs to be provided by the assessor on the title and level
of qualification, registered learners, dates of registration and first
assessment, assessment locations, units to be assessed, any special
assessment needs or requirements and methods of assessment. These
details should be recorded on appropriate tracking documentation.
Communications. The internal quality assurer and assessor should
discuss how sampling of learner evidence and assessment decisions
will take place. This could be done either verbally or electronically. The
sampling strategy should be documented once agreed. The internal
quality assurance sampling plan should be updated with relevant
information. Good clear lines of communication between the internal
quality assurer and assessor are essential.
148
Administrative arrangements. In carrying out internal quality
assurance activities administrative arrangements need to be fully in
place, efficient and effective. These can be discussed on a one to one
basis with the assessors so that individual queries can be dealt with.
Alternatively arrangements can be made at quality assurance
meetings. If the assessor is to be observed by the internal quality
assurer then arrangements need to be agreed on the date, time,
location, learner, the unit(s) to be assessed and the methods of
assessment to be used. If portfolios of evidence are required for
sampling the assessor needs to know which ones are required and
when.
Resources. When carrying out internal quality assurance
observations of the assessment activity it is essential that all
appropriate physical resources are in place or are readily available. If
practical activities are to be observed appropriate PPE needs to be in
place and risk assessments carried out as appropriate. If the internal
quality assurer wishes to sample learner portfolios of evidence these
need to be made available on the agreed date at the agreed location.
Learning Outcome 3. Understand techniques and criteria for
monitoring the quality of assessment internally
3.1 Evaluate different techniques for sampling evidence of
assessment, including use of technology
Sampling could be on-site, desktop, remotely using technology, online
sampling portfolio evidence (hardcopy or electronic), sampling across
learners in workplace.
Sampling could be banded, targeted, representational, percentage
coverage, across units for single unit.
Sampling carried out by the internal quality assurer should not be
random. The aim is to take into account all the required factors but for
cost effectiveness the sample should be as small as possible
consistent with covering all of the required areas.
The amount of sampling that takes place should reflect the internal
quality assurer’s confidence in the assessment practices at the centre.
If the assessors are new and there are new satellite sub-centres
sampling needs to increase. However, if the assessors are well
established sampling can be reduced. Sampling would increase if new
national occupational standards are introduced and would only be
reduced once the internal quality assurer is confident in the
assessment decisions.
149
The internal quality assurer should sample all of the assessment team
via observations of the assessment practice and checking of learner
portfolios of evidence. It is likely that most portfolios will contain a
mixture of evidence.
Electronically based evidence including e-portfolios can be easily
transmitted or accessed from a distance. Such systems incorporate
progress reports, tracking and feedback forms and should support
audit trailing of internal quality assurance activities by automatic
logging of details such as learners, units, date, time and even parts of
the portfolio accessed.
Effective security mechanisms are built into these systems with
password access given only to approved people to prevent
unauthorised changes to records and evidence and logged on each
occasion of access. Confidentiality is supported by automatic
restriction of access to personal details within systems. Suitable
arrangements need to be in place for archiving and back-up in case of
systems failure.
The external quality assurer must have access to records held on the
system and if necessary be familiarised with how the system works.
3.2 Explain the appropriate criteria to use for judging the quality of
the assessment process
Organisation standards e.g. health and safety, equality and diversity,
evidence trail, meeting targets, learner satisfaction, improvement,
progression; awarding organisation standards e.g. performance
criteria, levels, performance indicators, checklists, logging and
tracking documents, portfolios; SSC, occupational, vocational
standards, National Occupational Standards (NOS); government
regulatory body standards e.g. Ofqual/Ofsted.
For practical assessment good practice
each assessor should be observed by the internal quality assurer at
least twice in a twelve month period
frequency should be increased if specific training needs are
identified
internal quality assurer should provide the assessor with advance
written notice of the observation. The internal quality assurer should
be made aware of any safety, confidentiality, security and any other
additional organisational requirements which could be affected by their
presence. These should be discussed with the assessor before
arranging the observation.
The internal quality assurer should record the observation via an
appropriate report form covering the following
150
assessment planning
physical resources
briefing of the learner
unobtrusive assessment
questioning the learner
the assessment decision
feedback
completion of assessment documentation
the audit trail relating to signatures and dating by assessor and
learner
Learner portfolio sampling should be recorded in an appropriate way
to include
evidence recording
cross referencing of evidence
evidence is sufficient, reliable, authentic, valid and current
learning outcomes and in particular assessment criteria and
knowledge evidence requirements have been fully met
assessment documentation has been fully completed
complete audit trails relating to signatures and dating by assessor
and learner
Learning Outcome 4. Understand how to internally maintain and
improve the quality of assessment
4.1 Summarise the types of feedback, support and advice that
assessors may need to
maintain and improve the quality of assessment
The internal quality assurer provides oral and written feedback
relating to the observation of assessor performance.
Can be - one to one, written and verbal, formal and informal, online,
team meetings, SAR.
If assuring assessment of practical work on site, best practice is to
feedback at the end of the observation and focus on being positive
and constructive. All internal quality assurance feedback must be
recorded in an appropriate format. Any written feedback can be
backed up by oral feedback when appropriate. The internal quality
assurer can support the assessment team by
disseminating new information as soon as it is received highlighting
any changes
providing guidance and advice on evidence suitability, particularly if
issues are identified
151
developing and providing standardised assessment documentation
which is user friendly
providing help, support and guidance on the use of cross
referencing
providing specific guidance on how to assess learners who may
have learning difficulties
setting up standardisation initiatives
4.2 Explain standardisation requirements in relation to assessment
A key role of the internal quality assurer is to
address quality standards e.g. awarding organisation, SSC,
regulatory bodies, employers, standards to meet external bodies
standardise the assessment judgements of the assessment team to
ensure that each assessor consistently makes valid and accurate
decisions against current criteria/standards
ensure that the assessment team make the same decision on a
common form of evidence
ensure that all of the learners are assessed fairly and that
assessment decisions can be confidently shared with learners
Best practice:
Quality assurance meetings with the assessment team should be held
on a regular basis and include standardisation exercises and provide
the assessors with the opportunity to ask questions and seek further
guidance e.g. to authenticate a piece of evidence.
The internal quality assurer needs to check that the assessors within
the assessment team are asking the right questions when looking at a
piece of evidence and are making the same sound and correct
decisions. Evidence can be generated at these meetings in the form of
minutes.
4.3 Explain relevant procedures regarding disputes about the quality
of assessment
All internal quality assurers and assessors should be aware of an
organisation’s disputes and appeals procedure (could be an induction
activity led by internal quality assurer).
Learners have the right to challenge assessment decisions if they feel
the assessments have not been carried out correctly. This could
highlight issues such as the conduct of the assessment, suitability of
evidence generated and use of appropriate methods of assessment. If
a learner wishes to appeal the organisation’s disputes and appeals
procedure must be followed.
The appeal is usually put in writing.
152
At most centres the appeal will be passed on to the centre’s quality
assurance manager, consultations will take place with the internal
quality assurer and advice may be sought from the internal quality
assurer.
An investigation will usually be set up and a disputes and appeals panel
will look at the evidence generated before making a final decision.
Throughout the process there will be time limits and it will be fully
documented.
The following need to be embedded within the process
objectivity
independence
equal opportunities
anti-discrimination
fairness
natural justice
consideration of special needs if appropriate
If the learner still remains unsatisfied he/she may complain directly to
the awarding organisation who will then investigate. Monitoring of
disputes and appeals by centres can be effectively achieved at quality
assurance meetings with the minutes generated available to be
checked by the external quality assurer.
Learning Outcome 5. Understand how to manage information
relevant to the internal quality assurance of assessment
5.1 Evaluate requirements for information management, data
protection and confidentiality in relation to the internal quality
assurance of assessment
Information management e.g. recording, logging, tracking
documentation, outcomes shared with learners, safeguarding
recording and storage of information.
Data protection legislation must be adhered to all times. Assessment
and internal quality assurance records generated need to be securely
stored. They should only be accessible to those who have a right to
see the information i.e. learner, assessor, internal and external
quality assurers.
The internal quality assurer needs to ensure that the assessment and
internal quality assurance records are complete, legible, accurate and
auditable. Records for a cohort of learners who have completed their
qualification and who have been certificated need to be securely
retained by the centre for a period of three years.
153
Learner portfolios of evidence must be retained and be available at the
next external quality assurance activity if certificates have been
claimed between activities.
All of the records must be made available if requested by an external
quality assurer e.g. organisational procedures, data protection,
security and safety of paper-based records, electronic formats for
recording and storage and electronic safeguards; secure environment
for providing feedback.
Learning Outcome 6. Understand the legal and good practice
requirements for the internal quality assurance of assessment
6.1 Evaluate legal issues, policies and procedures relevant to the
internal quality assurance of assessment, including those for
health, safety and welfare
The internal quality assurer needs to ensure the organisation is
continuing to adhere to the policies and procedures relating to
assessment. If dealing with an awarding organisation, these will
have been put forward at qualification approval.
Of particular importance with practical assessment is health and
safety. Risk assessments need to have been carried out and be in
place for the activities undertaken. Learners need to consistently wear
appropriate PPE.
Relevant policies and procedures which need to be implemented
include data protection, confidentiality, internal quality assurance,
disputes and appeals, staff development, learner support and equal
opportunities, statements on disability and discrimination acts,
induction procedure, appropriate CRB checks for assessors and
internal quality assurers.
Monitoring of the implementation of many of these policies by
organisations can be effectively achieved at quality assurance
meetings with the minutes generated available to be checked by the
external quality assurer.
6.2 Evaluate different ways in which technology can contribute to
the internal quality assurance of assessment
Electronic technology is becoming increasingly used within
organisations.
Policies and procedures are often distributed via intranet access with
notification of changes by email to all assessors and internal quality
assurers.
Electronic technology can track the progress of learners.
154
E-portfolio systems incorporate progress reports, tracking and
feedback forms and should support internal quality assurance
activities by systematic provision of details such as title and level of
qualification, registered learners, dates of enrolment, registration,
dates of first assessment, assessment locations, units to be assessed,
any special assessment needs or requirements and methods of
assessment.
In addition, audit trailing of internal quality assurance activities is
supported by automatic logging of details such as learners, units,
date, time and even parts of the portfolio accessed. Whilst the use of
electronic technology is efficient and effective there are times when it
can be impersonal. It should be used in conjunction with
communications via direct contact and use of telephone. It is worth
bearing in mind that in an age when staff may be faced with large
numbers of emails it is worth checking that communications are
known about and will be acted upon e.g. automatic acknowledgement
requests.
If dealing with an awarding organisation, much of the communication
is electronic. Awarding organisation policies, procedures and
exemplars can be disseminated via open or restricted access to web
sites. Learners can be registered online and arrangements for external
quality assurance activities take place via the use of email.
6.3 Explain the value of reflective practice and continuing
professional development in relation to internal quality assurance
Use of feedback can
extend and enhance assessment
aid modification of assessment plans
update knowledge and expertise
inform curriculum development
Feedback can come from learners, colleagues, managers, external
evaluators, other individuals and professionals, self and quality
assurance team reviews, formal and informal evaluation procedures,
observation reports, outcome from appraisal.
Important duties of the internal quality assurer are to provide specific
guidance and support to members of the assessment team and to
ensure they are able to access appropriate continuing professional
development (CPD).
New assessors should receive a structured induction covering all
aspects of assessment which is recorded in an appropriate way e.g.
via an assessor induction checklist, signed/dated by assessor and
internal quality assurer.
155
It is a good practice to establish a mentor/buddy system for new
assessors but this must not be the internal quality assurer. The
internal quality assurer must check that all members of the
assessment team are appropriately occupationally competent to a
level at least one up from the qualification they are assessing.
A system of CPD should be in place and maintained and, for best
practice, each assessor could have an up to date CPD log which is
made available for external quality assurance activities. Relevant CPD
activities include secondment into the workplace, technical skills
update training, awarding organisation training events, study relating
to job role, carrying out specific occupational tasks relating to the
qualifications, qualifications development work, attending relevant
courses and membership of relevant occupational bodies/institutes.
The internal quality assurer needs to provide evidence that if issues
were identified within the assessment team appropriate learning and
development was put in place.
6.4 Evaluate requirements for equality and diversity and, where
appropriate, bilingualism, in relation to the internal quality
assurance of assessment
All involved with assessment and internal quality assurance need to
adhere to the organisation’s equal opportunity/equality and diversity
policy. The internal quality assurer should ensure the policy has been
fully disseminated, implemented, monitored and reviewed. If the
internal quality assurer identifies discriminatory practice this needs to
be effectively dealt with and audit trails put in place. Discriminative
practices in relation to gender, age, racial origins, nationality, creed,
sexual orientation, marital status, employment status, disability and
learning difficulties must be avoided.
Quality assurance meetings can be used to monitor equal
opportunities and this can be evidenced by minutes generated. It is
the responsibility of the awarding organisation to ensure that
adequate mechanisms implemented to guarantee the consistency of
assessment decisions across the languages of English and Welsh.
Assessments carried out in a language other than English and Welsh
must provide clear evidence that the learner is able to achieve at the
same standards required for a competent performance anywhere
throughout the UK.
Teaching Strategies And Learning Activities
156
The purpose of this knowledge unit is to establish an understanding of the
principles and practices of internally assuring the quality of assessment. By
establishing the function of internal quality assurance in relation to learning
and development, it is possible to identify individual roles and responsibilities
within this process.
Delivery of this unit could be linked with the following other units
Internally assure the quality of assessment [A/601/5321]
which appears in the following qualifications
ABC Level 4 Award in the Internal Quality Assurance of Assessment
Processes and Practice 600/0179/3
ABC Level 4 Certificate in Leading the Internal Quality Assurance of
Assessment Processes and Practice 600/0180/X
and
Plan, allocate and monitor work in own area of responsibility [H/600/9674]
which appears in the following qualification
ABC Level 4 Certificate in Leading the Internal Quality Assurance of
Assessment Processes and Practice 600/0180/X
Trainees should be made aware of the importance of their own professional
practice and the opportunities for naturally occurring evidence to be used at
all times where available or appropriate. Trainees should be encouraged to
evaluate their own experiences and assess relevant past and present
practice.
Trainees should be encouraged to follow best assessment practice, and
understand the need to share information with others, including their own
learners, when and where appropriate.
Sharing knowledge and experience with peers and colleagues provides an
opportunity both to share good practice and to reflect on assessment
approaches.
When dealing with peers and colleagues, issues of confidentiality should be
considered at all times.
Trainees could make use of the internet to aid their research. They should
be encouraged to use up to date information from professional journals etc.
157
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place.
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria.
This unit assesses occupational competence and requires trainee teachers
to be assessed in a real work environment.
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee
All learning outcomes in this unit must be assessed using methods
appropriate to the assessment of knowledge and understanding.
There must be valid, authentic and sufficient evidence for all the assessment
criteria. However, one piece of evidence may be used to meet the
requirements of more than one learning outcome or assessment criterion.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. Generally teaching staff
should be qualified and/or vocationally experienced to at least a level above
that which they are teaching.
Evidence Of Achievement
All trainees must compile a portfolio of evidence that shows achievement of
all the relevant learning outcomes and assessment criteria.
Evidence is not prescribed but may include any or all of the following
oral / written questions and answers
158
direct observation
witness statement
reports / notes
worksheets / workbooks
recorded evidence (e.g. video or audio)
photographic evidence
case studies / assignments
other suitable supplementary evidence
interview / discussion
reflective journals/diaries
The most appropriate evidence for the qualification should be used. This is
not an exhaustive list and other evidence is acceptable.
All evidence must be clearly signposted and made available for the external
moderator upon request.
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site).
Additional guidance and advice to support these qualifications and units is
freely available to approved ABC centres in the secure area of the ABC web
site.
159
Working With the 14-19 Age Range in Education and
Training
Unit Reference
D/505/1105
Level
4
Credit Value
9
Guided Learning
Hours
30
Unit Summary
This unit aims to develop an understanding of
national educational policy, initiatives and provision
for the 14-19 age range and the teaching skills
required to work with this age group
Learning Outcomes
(1 to 5)
The learner will
Assessment Criteria
(1.1 to 5.2)
The learner can
1. Understand
national
developments in
educational provision
for the 14-19 age
range
1.1 Explain national policies and initiatives for the
education of the 14-19 age range
1.2 Analyse the relationship between schools and
other providers of learning for the 14-19 age range
2. Understand roles
and responsibilities of
teachers working with
the 14-19 age range
2.1 Describe the legal framework and key
legislation relating to teachers working with the
14-19 age range
2.2 Analyse own role and responsibilities in
relation to working with the 14-19 age range
160
2.3 Evaluate impact on own practice of legislation
relating to working with the 14-19 age range
3. Be able to plan
learning to meet the
needs of individual
14-19 learners
3.1 Analyse teaching, learning and assessment
approaches for use with 14-19 learners
3.2 Plan learning sessions for 14-19 learners,
taking account of: own analysis of teaching,
learning and assessment approaches for use with
14-19 learners; curriculum requirements; and
individual learner needs
4. Be able to deliver
learning to meet the
needs of individual
14-19 learners
4.1 Use teaching and learning approaches that
take account of: own analysis of teaching and
learning approaches for use with 14-19 learners;
curriculum requirements; and individual needs of
14-19 learners
4.2 Use assessment methods that take account of:
own analysis of assessment approaches for use
with 14-19 learners; curriculum requirements; and
individual needs of 14-19 learners
5. Be able to evaluate
own practice in
working with the 14-
19 age range
5.1 Evaluate own practice in working with 14-19
learners
5.2 Identify areas for improvement in own practice
in working with 14-19 learners
161
Supporting Unit Information
D/505/1105 Working with the 14-19 age range in education and
training – Level 4
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Understand national developments in
educational provision for the 14-19 age range
1.1 National policies and initiatives for the education of the 14-19
age range
Complexity of 14 – 19 education and training
Children Act 2004
Childcare Act 2013
Every Child Matters
Children’s Trusts
Sure Start
Laming Report
Safer School Partnership
14 – 19 Education and Training Report (Tomlinson) 2004
14 – 19 Education and Skills White Paper (2005)
The Wolf Report
Personalised Learning
Impact of inclusion, equity and social justice on 14 – 19 education
and training
1.2 The relationship between schools and other providers of
learning for the 14-19 age range
Scope and purpose of other learning providers (eg youth workers)
Synergies and possible friction –commercial, public and voluntary
sector work-based learning, specialist academies.
Learning Outcome 2. Understand roles and responsibilities of
teachers working with the 14-19 age range
2.1 The legal framework and key legislation relating to teachers
working with the 14-19 age range
Safeguarding
Children Act 2004
Childcare Act 2013
162
Every Child Matters
Children’s Trusts
Apprenticeships, Skills, Children and Learning Act 2009
Disclosure and Barring checks (formerly CRB)
2.2 Own role and responsibilities in relation to working with the
14-19 age range
Teachers as role models and inspirers of young people, imparters of
knowledge, marking and assessment, giving feedback, trusted
friend, social worker, discipline and control
Specialist subject teaching, citizenship, morality, crafts and arts
Ethical dilemmas and tensions in responsibilities – curriculum and
pastoral support, safeguarding, liaison with relevant other
professionals; IAG; role model
2.3 Impact on own practice of legislation relating to working with
the 14-19 age range
Influence of changes in policy and new practices e.g. need to keep
up to date with technology, need to gain new skills, adapt working
practices and styles, possible need for qualifications and licences to
practise, language issues, understanding the motivations of 14 – 19
year olds
Learning Outcome 3. Be able to plan learning to meet the needs of
individual 14-19 learners
3.1 Teaching, learning and assessment approaches for use with 14-19
learners
Motivations and aspirations of 14 – 19 age group
Features of a range of teaching, learning and assessment
approaches and their suitability in different situations
Active learning
Differentiation
Independent study
Vocationally relevant learning activities
Principles of assessment
Quality assurance
3.2 Plan learning sessions for 14-19 learners, taking account of: own
analysis of teaching, learning and assessment approaches for use with
14-19 learners; curriculum requirements; and individual learner needs
Interest, vocational relevance, using external experts, use of
themed environments, multimedia
Harnessing learners’ enthusiasm, hobbies and aspirations
Coaching, supervising practical tasks, giving feedback
163
Mapping curriculum requirements
Collaboration and cross-curricular teaching
Balancing individual and group needs
Learning Outcome 4. Be able to deliver learning to meet the needs
of individual 14-19 learners
4.1 Teaching and learning approaches that take account of: own
analysis of teaching and learning approaches for use with 14-
19 learners; curriculum requirements; and individual needs of
14-19 learners
Interest, vocational relevance, using external experts, use of
themed environments, multimedia
Harnessing learners’ enthusiasm, hobbies and aspirations
Coaching, supervising practical tasks, giving feedback
Mapping curriculum requirements
Collaboration and cross-curricular teaching
Balancing individual and group needs
4.2 Assessment methods that take account of:• own analysis of
assessment approaches for use with 14-19 learners;
curriculum requirements; and individual needs of 14-19
learners
Interest, vocational relevance, using external experts, use of
themed environments, multimedia
Harnessing learners’ enthusiasm, hobbies and aspirations
Coaching, supervising practical tasks, giving feedback
Assessment issues relating to:
Formative development
projects and assignments
case studies
employer engagement
work experience
wider skills (e.g. citizenship, employability)
Learning Outcome 5. Be able to evaluate own practice in working
with the 14-19 age range
5.1 Own practice in working with 14-19 learners
Standard list here
Lesson planning
Self-reflection models (Rolfe et al, Gibbs, Johns, Atkins & Murphy,
Brookfield)
Quantitative and qualitative information
164
Use of assessment outcomes in improving professional practice
Characteristics of effective self-reflection
Sources and usefulness of feedback (learners, peers, awarding
organisations)
5.2 Areas for improvement in own practice in working with 14-19
learners
Standard list here
Sources of feedback including learners, self, peers, mentors, other
professionals
Performance reviews
Meetings and networks to share best practice
SMART objectives
Action planning
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
The number of practice hours required and the number of hours to be
observed and assessed are not specified for this unit. There needs to be
sufficient evidence of performance to meet the criteria for the unit. This
could vary from trainee to trainee.
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
165
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
observation reports
oral / written questions and answers
reports / notes
worksheets / workbooks
witness statements
recorded evidence (video and/or audio)
photographic evidence - annotated
case studies / assignments
essays
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
166
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
167
Analysing English Language for Literacy and Language
Teaching
Unit Reference
J/503/4850
Level
3
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The unit aims to provide trainees with the
knowledge and skills relating to element 1.4
‘Explicit awareness about language’ in the LLUK
Criteria for entry to English (literacy and ESOL)
teacher training in the lifelong learning sector
(LLUK 2007 amended Feb 2010) Trainees will
explore the relationship between forms of language
and meaning and the structural features of
language
Learning Outcomes
(1 to 2)
The learner will
Assessment Criteria
(1.1 to 2.4)
The learner can
1. Understand the
relationship between
forms of language
and meaning
1.1 Analyse key aspects of meaning of words
1.2 Analyse the relationship between grammatical
form and meaning
2. Understand
structural features of
language
2.1 Analyse key features of word formation
2.2 Categorise words according to their classes
2.3 Categorise verbs according to their forms
2.4 Analyse phonological aspects of language
including phonemes and stress patterns
168
Supporting Unit Information
J/503/4850 Analysing English language for literacy and language
teaching – Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Understand the relationship between forms of
language and meaning
1.1 Key aspects of meaning of words
Grammar terminology (e.g. morpheme, word, phoneme, phrase,
syntax, sentence, clause
The use of meta-language (language to talk about language)
1.2 The relationship between grammatical form and meaning
Semantics
Spoken and written English conventions and the distinctions
between them
Learning Outcome 2. Understand structural features of language
2.1 Key features of word formation
Morphology – the structure of words
Use of affixes (prefixes and suffixes)
2.2 Categorise words according to their classes
Identify different word classes (parts of speech)
How words are ordered in relation to each other (syntax)
How changes in syntax can alter meaning
2.3 Categorise verbs according to their forms
Verb tenses and meaning
Active/ passive voice and uses
Modal/ auxiliary verbs
Imperative verbs and uses
2.4 Phonological aspects of language including phonemes and
stress patterns
Phonology, phonemes
Word stress
169
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess learners
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
oral / written questions and answers
reports / notes
witness statements
recorded evidence (video and/or audio)
case studies / assignments
interview / discussion
170
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
171
Reading Skills for Literacy and Language Teaching
Unit Reference
R/503/4852
Level
3
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The unit aims to provide trainees with the
knowledge and skills relating to element 1.3 (‘Read
and respond to written text’) in the LLUK Criteria
for entry to English (literacy and ESOL) teacher
training in the lifelong learning sector (LLUK 2007
amended Feb 2010). Learners will read and
respond to written texts
Learning Outcomes
(1 to 2)
The learner will
Assessment Criteria
(1.1 to 2.2)
The learner can
1. Be able to read
written texts
1.1 Select written texts for specific purposes
1.2 Use reading skills for specific purposes
1.3 Evaluate linguistic devices in texts
2. Be able to respond
to written texts
2.1 Utilise results of own reading for specific
purpose
2.2 Produce coherent records of own
interpretations of texts
172
Supporting Unit Information
R/503/4852 Reading skills for literacy and language teaching –
Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to read written texts
1.1 Written texts for specific purposes
Reviewing and selecting texts for a purpose
Identifying text type/ purpose from headings, images, font, layout,
etc.
Generic features of texts
1.2 Reading skills for specific purposes
Pre-reading strategies (e.g. formulating questions to ask when
reading a text and predicting content)
Reading techniques including skimming, scanning, detailed and
proof-reading
Critical reading linked to audience and purpose
Identifying schema and inter-textual links
1.3 Linguistic devices in texts
Different types of linguistic devices (e.g. used to interest/ engage
and signpost readers)
Locate linguistic devices/ their purpose in texts
Learning Outcome 2. Be able to respond to written texts
2.1 Results of own reading for specific purpose
Use results of reading for a purpose
Respond appropriately to texts
2.2 Records of own interpretations of texts
Making notes (including e.g. marking, underlining, mind mapping/
graphical representations)
Summarising and paraphrasing
Teaching Strategies And Learning Activities
173
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a learner’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess learners
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
oral / written questions and answers
reports / notes
witness statements
recorded evidence (video and/or audio)
case studies / assignments
interview / discussion
This is not an exhaustive list and learners should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
174
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
175
Speaking and Listening Skills for Literacy and Language
Teaching
Unit Reference
D/503/4854
Level
3
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The unit aims to provide trainees with the
knowledge and skills relating to element 1.1
‘Present, listen and respond to information’) in the
LLUK Criteria for entry to English (literacy and
ESOL) teacher training in the lifelong learning
sector (LLUK 2007 amended Feb 2010). Trainees
will present, listen and respond to information
Learning Outcomes
(1 to 2)
The learner will
Assessment Criteria
(1.1 to 2.6)
The learner can
1. Be able to present
information
1.1 Select linguistic strategies and techniques to
enable cohesion in own expression of information
1.2 Express information clearly and coherently
2. Be able to listen
and respond to non-
verbal and verbal
information
2.1 Identify types of non-verbal communication
2.2 Use and respond to non-verbal communication
to indicate engagement and interest
2.3 Listen critically to verbal information
2.4 Indicate understanding of verbal information
176
2.5 Identify speakers’ intentions
2.6 Respond to verbal information according to its
nature and content
177
Supporting Unit Information
D/503/4854 Speaking and listening skills for literacy and language
teaching – Level 3
Indicative Content
An indication of typical areas of learning includes the following.
Learning Outcome 1. Be able to present information
1.1 Select linguistic strategies and techniques to enable cohesion
in own expression of information
Different forms of spoken communication (e.g. planned/
spontaneous)
Consideration of purpose, audience and context when planning what
to say
Planning discussions and awareness of conventions
Planning presentations/ speeches and awareness of conventions
1.2 Express information clearly and coherently
Use of different registers in different contexts
Spoken language devices (e.g. slang/ colloquialisms, jargon,
metaphors/ similes/ idioms)
Varieties of English/ dialect
Learning Outcome 2. Be able to listen and respond to non-verbal
and verbal information
2.1 Identify types of non-verbal communication
Para-linguistic features (e.g. body language, stance, distance,
gestures, facial expressions, eye contact, tone and pace of
expression)
2.2 Use and respond to non-verbal communication to indicate
engagement and interest
Use of para-linguistic features in practical contexts
2.3 Listen critically to verbal information
Different ways of listening (e.g. for instructions/ for specific
information)
Awareness of context/ purpose when listening critically
2.4 Indicate understanding of verbal information
Clarify understanding
Identify gist, sequence and key points
178
2.5 Identify speakers’ intentions
Infer (implied) meaning
Interpret a speaker’s meaning
2.6 Respond to verbal information according to its nature and
content
Respond clearly and sensitively
Show awareness of context and purpose
Substantiate opinions and feedback with evidence and examples
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
179
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
oral / written questions and answers
reports / notes
witness statements
recorded evidence (video and/or audio)
case studies / assignments
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track learner achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
180
Writing Skills for Literacy and Language Teaching
Unit Reference
K/503/4856
Level
3
Credit Value
3
Guided Learning
Hours
15
Unit Summary
The unit aims to provide trainees with the
knowledge and skills relating to element 1.2
(‘Compose written texts’) in the LLUK Criteria for
entry to English (literacy and ESOL) teacher
training in the lifelong learning sector (LLUK 2007
amended Feb 2010). Learners will prepare and
produce written texts
Learning Outcomes
(1 to 2)
The learner will
Assessment Criteria
(1.1 to 2.3)
The learner can
1. Be able to prepare
written texts
1.1 Plan written texts according to the intended
audience, purpose and situation
1.2 Draft written texts using techniques at: text
level, sentence level and word level
2. Be able to produce
written texts
2.1 Write fluently, coherently and cohesively
2.2 Write accurately and legibly using conventions
of lexis and syntax including grammar, spelling and
punctuation according to purpose
2.3 Edit and proof read written texts at text level,
sentence level and word level
181
Supporting Unit Information
K/503/4856 Writing skills for literacy and language teaching –
Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to prepare written texts
1.1 Plan written texts according to the intended audience, purpose
and situation
writing processes (e.g. planning, drafting, formatting, editing,
proofreading)
generic features of texts
plan writing using, e.g (ICT-based) mind maps and graphic
organisers
1.2 Draft written texts using techniques at: text level, sentence
level and word level
Consider audience, purpose, authority and writing conventions when
drafting
Use notes/ plans to write a draft
Free writing
Learning Outcome 2. Be able to produce written texts
2.1 Write fluently, coherently and cohesively
Organisational features of texts (e.g. layout/ structure, back
references and connectives)
Textual coherence and sequencing
Cohesive devices (e.g. linking words, repetition)
2.2 Write accurately and legibly using conventions of lexis and
syntax including grammar, spelling and punctuation according
to purpose
Use appropriate vocabulary for purpose/ audience
Adhere to syntax and grammar conventions
Use appropriate/ accurate spelling and punctuation
2.3 Edit and proof read written texts at text level, sentence level
and word level
Proof read for accuracy and context (according to purpose and
audience)
182
Edit and revise text to produce a final version
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular learners. The aims and aspirations of all learners,
including those with identified special needs, including learning
difficulties/disabilities, should be considered and appropriate support
mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess learners
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
Centres will need to devise assessment tasks which should be practical
wherever possible. These tasks could be put together into one overarching
assignment for the unit, or a series of smaller separate tasks
Evidence presented is not prescribed for each learning outcome. It could
typically include
product evidence
oral / written questions and answers
reports / notes
witness statements
183
recorded evidence (video and/or audio)
case studies / assignments
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track learner achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
184
Using Mathematics: Academic Subjects
Unit Reference
T/503/4861
Level
3
Credit Value
6
Guided Learning
Hours
30
Unit Summary
The unit aims to provide trainees with the
opportunity to develop knowledge and skills
relating to the LLUK Criteria for entry to
Mathematics (numeracy) teacher training in the
lifelong learning sector (LLUK 2007 amended Feb
2010). Trainees will interpret mathematical
situations, process problems, analyse
mathematical findings and use mathematical
communication in academic subjects
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Be able to interpret
mathematical
situations in academic
subjects
1.1 Explain the role of models in representing
mathematical situations
1.2 Analyse situations to interrogate for
mathematical information and problems in
academic subjects
1.3 Select mathematical methods, operations and
tools to extract mathematical information from
problem based contexts in academic subjects
185
2. Be able to process
mathematical
problems in academic
subjects
2.1 Analyse mathematical procedures for efficiency
and effectiveness
2.2 Examine linear and non-linear mathematical
patterns in academic subjects
2.3 Change values and assumptions when
investigating mathematical situations in academic
subjects
2.4 Use extended logic and multi-step structured
processes to find mathematical solutions in
academic subjects
3. Be able to analyse
mathematical findings
from academic
subjects
3.1 Analyse the effect of accuracy on the reliability
of mathematical findings in academic subjects
3.2 Interrogate mathematical conclusions for
errors or misconceptions
3.3 Interpret findings to draw conclusions in
academic subjects
4. Be able to use
mathematical
communication in
academic subjects
4.1 Select mathematical language for debate in
academic subjects
4.2 Select mathematical communication
techniques to suit audience
4.3 Present mathematical processing and analysis
4.4 Describe findings using mathematical
communication skills in academic subjects
186
Supporting Unit Information
T/503/4861 Using mathematics: academic subjects – Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to interpret mathematical situations
in academic subjects
1.1 Explain the role of models in representing mathematical
situations
Use of mathematical models to describe and simulate real-life
situations, to make predictions and aid decision-making
Deterministic v statistical (stochastic) models
Theoretical v empirical models
Linear v non-linear models
1.2 Analyse situations to interrogate for mathematical information
and problems in academic subjects
Identifying the purposes and requirements of real-life situations and
problems
Identifying the mathematical content of real-life situations and
problems
Different ways of representing mathematical problems –
diagrammatic, algebraic
and statistical
Identifying the structure of mathematical problems, and relating
this to previously experienced situations and problems
Clarifying and defining strategies for investigating mathematical
problems
Stating and justifying assumptions
Stating hypotheses
1.3 Select mathematical methods, operations and tools to extract
mathematical information from problem based contexts in
academic subjects
Mathematical techniques and operations appropriate to the situation
and the level of the course (see indicative mathematical skills)
Mental/informal v written/formal methods appropriate to the
situation
187
Mathematical tools appropriate to the situation – calculators, apps,
computer software, drawing and measuring equipment, etc.
Learning Outcome 2. Be able to process mathematical problems in
academic subjects
2.1 Analyse mathematical procedures for efficiency and
effectiveness
Effectiveness of methods and procedures in answering/solving
specified problem
Time-efficiency of methods and procedures
Use of IT for repetitive calculations
Appropriate accuracy of calculations for the situation
2.2 Examine linear and non-linear mathematical patterns in
academic subjects
Distinctions between linear and non-linear functions and equations
Trial and improvement
Graphical techniques
Examining and explaining patterns
2.3 Change values and assumptions when investigating
mathematical situations in academic subjects
Use of variables
Altering inputs
Making assumptions
Predicting effects
Justifying decisions
Multiple solutions
2.4 Use extended logic and multi-step structured processes to find
mathematical solutions in academic subjects
Multi-step problems involving a variety of mathematical processes
appropriate to the level of the course (see indicative mathematical
skills)
Explaining and justifying choices and decisions
Use of iterative processes
Impact of error propagation/follow through
Learning Outcome 3. Be able to analyse mathematical findings
from academic subjects
3.1 Analyse the effect of accuracy on the reliability of
mathematical findings in academic subjects
Effects of rounding on accuracy
Appropriate levels of accuracy
188
Upper and lower bounds
Difference between significant figures and decimal places
3.2 Interrogate mathematical conclusions for errors or
misconceptions
Checking calculations for errors, inc. estimation, reverse calculation,
construction of formulae, conversion of units, and reasonableness of
answers
Reflecting on the original interpretation of situation/problem and
choice of methods
3.3 Interpret findings to draw conclusions in academic subjects
Interpret of findings in context of original situation/problem
Make projections and predictions
Draw conclusions
Make recommendations
Learning Outcome 4. Be able to use mathematical communication
in academic subjects
4.1 Select mathematical language for debate in academic subjects
Appropriate mathematical vocabulary and register to
explain/discuss methods and findings
Use clearly defined terms
4.2 Select mathematical communication techniques to suit
audience
Written reports, briefing documents, etc.
Verbal presentations, PowerPoints slides, etc
Spreadsheets
Use of graphs, charts, tables and diagrams appropriate to audience
Use of formulae, equations and functions appropriate to audience
4.3 Present mathematical processing and analysis
Structured solutions showing individual steps in the process
Empirical findings
Logical argument and proof
Modelling and projections
4.4 Describe findings using mathematical communication skills in
academic subjects
Clear and concise explanations and justifications
Graphs, charts, tables and diagrams
Formulae, equations and functions
Mathematical models
189
Indicative Mathematical Skills
The following is indicative of the range of mathematical skills that
candidates should demonstrate
The place value system, expanded notation and practical application of
number theory (concepts of factors, multiples, order relations and order
of operations).
Computing with whole numbers, integers, fractions, decimals and
percentages
Converting between percentages, fractions and decimals; manipulating
fractions, decimals and percentages.
Understanding and creating two and three part ratios, calculating ratios
and reducing ratios to lower terms and establishing rates from ratio.
Calculating proportional change.
Manipulating and calculating indices and numbers expressed in standard
notation.
Mathematical information presented as standard compound measures
and units.
Interpreting representations of scale such as drawings and maps to
establish actual dimensions.
Creating scale drawings using appropriate measurements.
Calculating perimeter and area of regular and compound 3D shapes
Calculating surface area and volume of regular and compound 3D
shapes.
Rearrangement of basic algebraic expressions: collecting terms,
expanding brackets and extracting common factors and finding the
value of an unknown.
Using, manipulating and rearranging formulae
Graph of a linear equation and its properties
Solving quadratic equations using appropriate algebraic and graphical
techniques
Solving simultaneous linear equations with two variables using
appropriate algebraic and graphical techniques.
Properties of 2D and 3D shapes: angles, sides, faces, edges, vertices,
symmetry, similarity and congruence
Use of trigonometry and Pythagoras’ Theorem to solve practical
problems.
Basic sampling techniques and sampling distributions. Tabulation
techniques, and creating and interpreting charts and graphs.
190
Statistical diagrams: histograms, pie charts, frequency polygons,
cumulative frequency diagrams, scatter diagrams.
Measures of location and spread (including raw and grouped data):
mean, median and mode; upper and lower quartiles, inter-quartile
range, and standard deviation.
Correlation: ideas of positive correlation, negative correlation and no
correlation; correlation coefficient.
Regression: equation for line of best fit; drawing regression lines on
scatter plots; assessing how well a regression line fits the observed
data.
Probability: basic expressions and forms of representation of chance
(e.g. tree diagrams) and the associated terminology; theoretical and
experimental (statistical) approaches to probability
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
191
Centres will need to devise assessment tasks which should be practical
wherever possible. It is recommended that such tasks are holistic for the
unit, and take the form of an extended mathematical problem solving
task, which enables candidates to demonstrate the full range of
assessment criteria and an appropriate range of the indicative
mathematical skills.
Evidence presented is not prescribed, but could typically include
written reports / assignments
presentations
observation reports
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
192
Using Mathematics: Personal and Public Life
Unit Reference
A/503/4859
Level
3
Credit Value
6
Guided Learning
Hours
30
Unit Summary
The unit aims to provide trainees with the
opportunity to develop knowledge and skills
relating to the LLUK Criteria for entry to
Mathematics (numeracy) teacher training in the
lifelong learning sector (LLUK 2007 amended Feb
2010). Trainees will interpret mathematical
situations, process problems, analyse
mathematical findings and use mathematical
communication in professional and vocational
contexts
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Be able to interpret
mathematical
situations in personal
and public life
1.1 Explain the role of models in representing
mathematical situations
1.2 Analyse situations to interrogate for
mathematical information and problems in
personal and public life
1.3 Select mathematical methods, operations and
tools to extract mathematical information from
problem based contexts in personal and public life
193
2. Be able to process
mathematical
problems in personal
and public life
2.1 Analyse mathematical procedures for efficiency
and effectiveness
2.2 Examine linear and non-linear mathematical
patterns in personal and public life
2.3 Change values and assumptions when
investigating mathematical situations in in personal
and public life
2.4 Use extended logic and multi-step structured
processes to find mathematical solutions in
personal and public life
3. Be able to analyse
mathematical findings
from personal and
public life
3.1 Analyse the effect of accuracy on the reliability
of mathematical findings in personal and public life
3.2 Interrogate mathematical conclusions for
errors or misconceptions
3.3 Interpret findings to draw conclusions in
personal and public life
4. Be able to use
mathematical
communication in
personal and public
life
4.1 Select mathematical language for debate in
personal and public life
4.2 Select mathematical communication
techniques to suit audience
4.3 Present mathematical processing and analysis
4.4 Describe findings using mathematical
communication skills in personal and public life
194
Supporting Unit Information
A/503/4859 Using mathematics: personal and public life – Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to interpret mathematical situations
in personal and public life
1.1 Explain the role of models in representing mathematical
situations
Use of mathematical models to describe and simulate real-life
situations, to make predictions and aid decision-making
Deterministic v statistical (stochastic) models
Theoretical v empirical models
Linear v non-linear models
1.2 Analyse situations to interrogate for mathematical information
and problems in personal and public life
Identifying the purposes and requirements of real-life situations and
problems
Identifying the mathematical content of real-life situations and
problems
Different ways of representing mathematical problems –
diagrammatic, algebraic and statistical
Identifying the structure of mathematical problems, and relating
this to previously experienced situations and problems
Clarifying and defining strategies for investigating mathematical
problems
Stating and justifying assumptions
Stating hypotheses
1.3 Select mathematical methods, operations and tools to extract
mathematical information from problem based contexts in
personal and public life
Mathematical techniques and operations appropriate to the situation
and the level of the course (see indicative mathematical skills)
Mental/informal v written/formal methods appropriate to the
situation
Mathematical tools appropriate to the situation – calculators, apps,
computer software, drawing and measuring equipment, etc.
195
Learning Outcome 2. Be able to process mathematical problems in
personal and public life
2.1 Analyse mathematical procedures for efficiency and
effectiveness
Effectiveness of methods and procedures in answering/solving
specified problem
Time-efficiency of methods and procedures
Use of IT for repetitive calculations
Appropriate accuracy of calculations for the situation
2.2 Examine linear and non-linear mathematical patterns in
personal and public life
Distinctions between linear and non-linear functions and equations
Trial and improvement
Graphical techniques
Examining and explaining patterns
2.3 Change values and assumptions when investigating
mathematical situations in in personal and public life
Use of variables
Altering inputs
Making assumptions
Predicting effects
Justifying decisions
Multiple solutions
2.4 Use extended logic and multi-step structured processes to find
mathematical solutions in personal and public life
Multi-step problems involving a variety of mathematical processes
appropriate to the level of the course (see indicative mathematical
skills)
Explaining and justifying choices and decisions
Use of iterative processes
Impact of error propagation/follow through
Learning Outcome 3. Be able to analyse mathematical findings
from personal and public life
3.1 Analyse the effect of accuracy on the reliability of
mathematical findings in personal and public life
Effects of rounding on accuracy
Appropriate levels of accuracy
Upper and lower bounds
Difference between significant figures and decimal places
196
3.2 Interrogate mathematical conclusions for errors or
misconceptions
Checking calculations for errors, inc. estimation, reverse calculation,
construction of formulae, conversion of units, and reasonableness of
answers
Reflecting on the original interpretation of situation/problem and
choice of methods
3.3 Interpret findings to draw conclusions in personal and public
life
Interpret of findings in context of original situation/problem
Make projections and predictions
Draw conclusions
Make recommendations
Learning Outcome 4. Be able to use mathematical communication
in personal and public life
4.1 Select mathematical language for debate in personal and
public life
Appropriate mathematical vocabulary and register to
explain/discuss methods and findings
Use clearly defined terms
4.2 Select mathematical communication techniques to suit
audience
Written reports, briefing documents, etc.
Verbal presentations, PowerPoints slides, etc
Spreadsheets
Use of graphs, charts, tables and diagrams appropriate to audience
Use of formulae, equations and functions appropriate to audience
4.3 Present mathematical processing and analysis
Structured solutions showing individual steps in the process
Empirical findings
Logical argument and proof
Modelling and projections
4.4 Describe findings using mathematical communication skills in
personal and public life
Clear and concise explanations and justifications
Graphs, charts, tables and diagrams
Formulae, equations and functions
Mathematical models
197
Indicative Mathematical Skills
The following is indicative of the range of mathematical skills that
candidates should demonstrate:
The place value system, expanded notation and practical application of
number theory (concepts of factors, multiples, order relations and order
of operations).
Computing with whole numbers, integers, fractions, decimals and
percentages
Converting between percentages, fractions and decimals; manipulating
fractions, decimals and percentages.
Understanding and creating two and three part ratios, calculating ratios
and reducing ratios to lower terms and establishing rates from ratio.
Calculating proportional change.
Manipulating and calculating indices and numbers expressed in standard
notation.
Mathematical information presented as standard compound measures
and units.
Interpreting representations of scale such as drawings and maps to
establish actual dimensions.
Creating scale drawings using appropriate measurements.
Calculating perimeter and area of regular and compound 3D shapes
Calculating surface area and volume of regular and compound 3D
shapes.
Rearrangement of basic algebraic expressions: collecting terms,
expanding brackets and extracting common factors and finding the
value of an unknown.
Using, manipulating and rearranging formulae
Graph of a linear equation and its properties
Solving quadratic equations using appropriate algebraic and graphical
techniques
Solving simultaneous linear equations with two variables using
appropriate algebraic and graphical techniques.
Properties of 2D and 3D shapes: angles, sides, faces, edges, vertices,
symmetry, similarity and congruence
Use of trigonometry and Pythagoras’ Theorem to solve practical
problems.
Basic sampling techniques and sampling distributions. Tabulation
techniques, and creating and interpreting charts and graphs.
Statistical diagrams: histograms, pie charts, frequency polygons,
198
cumulative frequency diagrams, scatter diagrams.
Measures of location and spread (including raw and grouped data):
mean, median and mode; upper and lower quartiles, inter-quartile
range, and standard deviation.
Correlation: ideas of positive correlation, negative correlation and no
correlation; correlation coefficient.
Regression: equation for line of best fit; drawing regression lines on
scatter plots; assessing how well a regression line fits the observed
data.
Probability: basic expressions and forms of representation of chance
(e.g. tree diagrams) and the associated terminology; theoretical and
experimental (statistical) approaches to probability
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
199
Centres will need to devise assessment tasks which should be practical
wherever possible. It is recommended that such tasks are holistic for the
unit, and take the form of an extended mathematical problem solving
task, which enables candidates to demonstrate the full range of
assessment criteria and an appropriate range of the indicative
mathematical skills.
Evidence presented is not prescribed, but could typically include
written reports / assignments
presentations
observation reports
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
200
Using Mathematics: Professional and Vocational Contexts
Unit Reference
F/503/4863
Level
3
Credit Value
6
Guided Learning
Hours
30
Unit Summary
The unit aims to provide trainees with the
opportunity to develop knowledge and skills
relating to the LLUK Criteria for entry to
Mathematics (numeracy) teacher training in the
lifelong learning sector (LLUK 2007 amended Feb
2010). Trainees will interpret mathematical
situations, process problems, analyse
mathematical findings and use mathematical
communication in personal and public life
Learning Outcomes
(1 to 4)
The learner will
Assessment Criteria
(1.1 to 4.4)
The learner can
1. Be able to interpret
mathematical
situations in
professional and
vocational contexts
1.1 Explain the role of models in representing
mathematical situations
1.2 Analyse situations to interrogate for
mathematical information and problems in
professional and vocational contexts
1.3 Select mathematical methods, operations and
tools to extract mathematical information from
problem based contexts in professional and
vocational contexts
201
2. Be able to process
mathematical
problems in
professional and
vocational contexts
2.1 Analyse mathematical procedures for efficiency
and effectiveness
2.2 Examine linear and non-linear mathematical
patterns in professional and vocational contexts
2.3 Change values and assumptions when
investigating mathematical situations in
professional and vocational contexts
2.4 Use extended logic and multi-step structured
processes to find mathematical solutions in
professional and vocational contexts
3. Be able to analyse
mathematical findings
from professional and
vocational contexts
3.1 Analyse the effect of accuracy on the reliability
of mathematical findings in professional and
vocational contexts
3.2 Interrogate mathematical conclusions for
errors or misconceptions
3.3 Interpret findings to draw conclusions in
professional and vocational contexts
4. Be able to use
mathematical
communication in
professional and
vocational contexts
4.1 Select mathematical language for debate in
professional and vocational contexts
4.2 Select mathematical communication
techniques to suit audience
4.3 Present mathematical processing and analysis
4.4 Describe findings using mathematical
communication skills in professional and vocational
contexts
202
Supporting Unit Information
F/503/4863 Using mathematics: professional and vocational
contexts – Level 3
Indicative Content
An indication of typical areas of learning includes the following
Learning Outcome 1. Be able to interpret mathematical situations
in professional and vocational contexts
1.1 Explain the role of models in representing mathematical
situations
Use of mathematical models to describe and simulate real-life
situations, to make predictions and aid decision-making
Deterministic v statistical (stochastic) models
Theoretical v empirical models
Linear v non-linear models
1.2 Analyse situations to interrogate for mathematical information
and problems in professional and vocational contexts
Identifying the purposes and requirements of real-life situations and
problems
Identifying the mathematical content of real-life situations and
problems
Different ways of representing mathematical problems –
diagrammatic, algebraic and statistical
Identifying the structure of mathematical problems, and relating
this to previously experienced situations and problems
Clarifying and defining strategies for investigating mathematical
problems
Stating and justifying assumptions
Stating hypotheses
1.3 Select mathematical methods, operations and tools to extract
mathematical information from problem based contexts in
professional and vocational contexts
Mathematical techniques and operations appropriate to the situation
and the level of the course (see indicative mathematical skills)
Mental/informal v written/formal methods appropriate to the
situation
203
Mathematical tools appropriate to the situation – calculators, apps,
computer software, drawing and measuring equipment, etc.
Learning Outcome 2. Be able to process mathematical problems in
professional and vocational contexts
2.1 Analyse mathematical procedures for efficiency and
effectiveness
Effectiveness of methods and procedures in answering/solving
specified problem
Time-efficiency of methods and procedures
Use of IT for repetitive calculations
Appropriate accuracy of calculations for the situation
2.2 Examine linear and non-linear mathematical patterns in
professional and vocational contexts
Distinctions between linear and non-linear functions and equations
Trial and improvement
Graphical techniques
Examining and explaining patterns
2.3 Change values and assumptions when investigating
mathematical situations in professional and vocational
contexts
Use of variables
Altering inputs
Making assumptions
Predicting effects
Justifying decisions
Multiple solutions
2.4 Use extended logic and multi-step structured processes to find
mathematical solutions in professional and vocational contexts
Multi-step problems involving a variety of mathematical processes
appropriate to the level of the course (see indicative mathematical
skills)
Explaining and justifying choices and decisions
Use of iterative processes
Impact of error propagation/follow through
Learning Outcome 3. Be able to analyse mathematical findings
from professional and vocational contexts
3.1 Analyse the effect of accuracy on the reliability of
mathematical findings in professional and vocational contexts
Effects of rounding on accuracy
204
Appropriate levels of accuracy
Upper and lower bounds
Difference between significant figures and decimal places
3.2 Interrogate mathematical conclusions for errors or
misconceptions
Checking calculations for errors, incl; estimation, reverse
calculation, construction of formulae, conversion of units, and
reasonableness of answers
Reflecting on the original interpretation of situation/problem and
choice of methods
3.3 Interpret findings to draw conclusions in professional and
vocational contexts
Interpret of findings in context of original situation/problem
Make projections and predictions
Draw conclusions
Make recommendations
Learning Outcome 4. Be able to use mathematical communication
in professional and vocational contexts
4.1 Select mathematical language for debate in professional and
vocational contexts
Appropriate mathematical vocabulary and register to
explain/discuss methods and findings
Use clearly defined terms
4.2 Select mathematical communication techniques to suit
audience
Written reports, briefing documents, etc.
Verbal presentations, PowerPoints slides, etc
Spreadsheets
Use of graphs, charts, tables and diagrams appropriate to audience
Use of formulae, equations and functions appropriate to audience
4.3 Present mathematical processing and analysis
Structured solutions showing individual steps in the process
Empirical findings
Logical argument and proof
Modelling and projections
4.4 Describe findings using mathematical communication skills in
professional and vocational contexts
Clear and concise explanations and justifications
Graphs, charts, tables and diagrams
205
Formulae, equations and functions
Mathematical models
Indicative Mathematical Skills
The following is indicative of the range of mathematical skills that
candidates should demonstrate
The place value system, expanded notation and practical application of
number theory (concepts of factors, multiples, order relations and order
of operations).
Computing with whole numbers, integers, fractions, decimals and
percentages
Converting between percentages, fractions and decimals; manipulating
fractions, decimals and percentages.
Understanding and creating two and three part ratios, calculating ratios
and reducing ratios to lower terms and establishing rates from ratio.
Calculating proportional change.
Manipulating and calculating indices and numbers expressed in standard
notation.
Mathematical information presented as standard compound measures
and units.
Interpreting representations of scale such as drawings and maps to
establish actual dimensions.
Creating scale drawings using appropriate measurements.
Calculating perimeter and area of regular and compound 3D shapes
Calculating surface area and volume of regular and compound 3D
shapes.
Rearrangement of basic algebraic expressions: collecting terms,
expanding brackets and extracting common factors and finding the
value of an unknown.
Using, manipulating and rearranging formulae
Graph of a linear equation and its properties
Solving quadratic equations using appropriate algebraic and graphical
techniques
Solving simultaneous linear equations with two variables using
appropriate algebraic and graphical techniques.
Properties of 2D and 3D shapes: angles, sides, faces, edges, vertices,
symmetry, similarity and congruence
Use of trigonometry and Pythagoras’ Theorem to solve practical
problems.
206
Basic sampling techniques and sampling distributions. Tabulation
techniques, and creating and interpreting charts and graphs.
Statistical diagrams: histograms, pie charts, frequency polygons,
cumulative frequency diagrams, scatter diagrams.
Measures of location and spread (including raw and grouped data):
mean, median and mode; upper and lower quartiles, inter-quartile
range, and standard deviation.
Correlation: ideas of positive correlation, negative correlation and no
correlation; correlation coefficient.
Regression: equation for line of best fit; drawing regression lines on
scatter plots; assessing how well a regression line fits the observed
data.
Probability: basic expressions and forms of representation of chance
(e.g. tree diagrams) and the associated terminology; theoretical and
experimental (statistical) approaches to probability
Teaching Strategies And Learning Activities
Centres should adopt a delivery approach which supports the development
of their particular trainees. The aims and aspirations of all trainees, including
those with identified special needs, including learning difficulties/disabilities,
should be considered and appropriate support mechanisms put in place
Methods Of Assessment
This unit will be internally assessed, internally and externally moderated via
a trainee’s portfolio and other related evidence, against the unit outcomes
and assessment criteria
Minimum requirements when assessing this unit
ABC expects that staff will be appropriately qualified to assess trainees
against the outcomes and criteria within the units. For this unit, the
requirements for assessors are laid out on P4 of this qualification guide
Evidence Of Achievement
All trainees must complete a portfolio of evidence that shows achievement
of all the relevant learning outcomes and assessment criteria
207
Centres will need to devise assessment tasks which should be practical
wherever possible. It is recommended that such tasks are holistic for the
unit, and take the form of an extended mathematical problem solving
task, which enables candidates to demonstrate the full range of
assessment criteria and an appropriate range of the indicative
mathematical skills.
Evidence presented is not prescribed, but could typically include
written reports / assignments
presentations
observation reports
interview / discussion
This is not an exhaustive list and trainees should be encouraged to develop
the most appropriate evidence to demonstrate their achievement of the
learning outcomes and assessment criteria
All evidence must be clearly signposted to relevant assessment criteria and
made available for the external moderator upon request
Additional Information
All internal assessments must be accompanied by a signed Declaration of
Authenticity (this document is available on the ABC web site)
Learner Achievement Checklists are provided on the ABC web site for
trainees/centres to track trainee achievement evidence against Learning
Outcomes and Assessment Criteria
Additional guidance for Delivering and Assessing ABC qualifications and
information about Internal Quality Assurance are also available on ABC’s web
site
Check ABC web site for further information
208
Appendices
Recognition of Prior Learning (RPL), Exemptions, Credit Transfers
and Equivalencies
ABC Awards policy enables learners to avoid duplication of learning and
assessment in a number of ways:
Recognition of Prior Learning (RPL) – a method of assessment
that considers whether a learner can demonstrate that they can
meet the assessment requirements for a unit through knowledge,
understanding or skills they already possess and do not need to
develop through a course of learning.
Exemption - Exemption applies to any certificated achievement which is
deemed to be of equivalent value to a unit within ABC qualification but
which does not necessarily share the exact learning outcomes and
assessment criteria. It is the assessor’s responsibility, in conjunction
with the Internal Moderator, to map this previous achievement against
the assessment requirements of the ABC qualification to be achieved in
order to determine its equivalence.
Any queries about the relevance of any certificated evidence, should be
referred in the first instance to your centre’s internal moderator and
then to ABC.
It is important to note that there may be restrictions upon a learner’s
ability to claim exemption or credit transfer which will be dependent
upon the currency of the unit/qualification and a learner’s existing
levels of skill or knowledge.
Where past certification only provides evidence that could be considered
for exemption of part of a unit, learners must be able to offer additional
evidence of previous or recent learning to supplement their evidence of
achievement.
Credit Transfer – ABC may attach credit to a qualification, a unit or a
component. Credit transfer is the process of using certificated credits
achieved in one qualification and transferring that achievement as a
valid contribution to the award of another qualification.
Units/Components transferred must share the same learning outcomes
and assessment criteria along with the same unit number. Assessors
must ensure that they review and verify the evidence through sight of:
o original certificates OR
o copies of certificates that have been signed and dated by the
internal moderator confirming the photocopy is a real copy
and make these available for scrutiny be the External
Moderator.
209
Equivalencies – opportunities to count credits from the unit(s) from
other qualifications or from unit(s) submitted by other recognised
organisations towards the place of mandatory or optional unit(s)
specified in the rule of combination. The unit must have the same
credit value or greater than the unit(s) in question and be at the same
level or higher.
ABC encourages its centres to recognise the previous achievements of
learners through Recognition of Prior Learning (RPL), Exemption, Credit
Transfer and Equivalencies. Prior achievements may have resulted from
past or present employment, previous study or voluntary activities. Centres
should provide advice and guidance to the learner on what is appropriate
evidence and present that evidence to the external moderator in the usual
way.
Further guidance can be found in ‘Delivering and Assessing ABC
Qualifications’ which can be downloaded from
http://www.abcawards.co.uk/centres-2/policies-procedures/
Exemptions
There are no identified exemptions for these qualifications.
Equivalencies
There are no identified equivalencies for these qualifications.
Certification
Learners will be certificated for all units and qualifications that are achieved
and claimed.
ABC’s policies and procedures are available on the ABC website.
210
Glossary of Terms
GLH (Guided Learning Hours)
GLH is where the learner participates in education or training under the
immediate guidance or supervision of a tutor (or other appropriate
provider of education or training). It may be helpful to think – ‘Would I
need to plan for a member of staff to be present to give guidance or
supervision?’
GLH is calculated at qualification level and not unit/component level.
Examples of Guided Learning include:
Face-to-face meeting with a tutor
Telephone conversation with a tutor
Instant messaging with a tutor
Taking part in a live webinar
Classroom-based instruction
Supervised work
Taking part in a supervised or invigilated assessment
The learner is being observed.
TQT (Total Qualification Time)
‘The number of notional hours which represents an estimate of the total
amount of time that could reasonably be expected to be required, in order
for a learner to achieve and demonstrate the achievement of the level of
attainment necessary for the award of a qualification.’ The size of a
qualification is determined by the TQT.
TQT is made up of the Guided Learning Hours (GLH) plus all other time taken
in preparation, study or any other form of participation in education or
training but not under the direct supervision of a lecturer, supervisor or
tutor.
TQT is calculated at qualification level and not unit/component level.
Examples of unsupervised activities that could contribute to TQT include:
Researching a topic and writing a report
Watching an instructional online video at home/e-learning
Watching a recorded webinar
Compiling a portfolio in preparation for assessment
Completing an unsupervised practical activity or work
Rehearsing a presentation away from the classroom
211
Practising skills unsupervised
Requesting guidance via email – will not guarantee an immediate
response.