Seeking Employment Miladys Standard Cosmetology Cosmetology:

Seeking Employment

Milady’s Standard Cosmetology

Cosmetology:

MILADY’SStandardInstructor Support SlidesCOSMETOLOGY

“Empty pockets never held anyone back. Only empty heads and empty

hearts can do that”

Normal Vincent Peale


Objectives• Discuss the essentials of becoming

test-wise• Explain the steps involved in

preparing for employment• List and describe the different types

of salon businesses• Write an achievement-oriented

resume and prepare an employment portfolio


Objectives• Explain how to explore the job market

and research potential employers• Be prepared to complete an effective

employment interview


Preparing for Licensure • Master program content• Become “test-wise”


Habits to Develop• Plan a realistic study schedule• Read content carefully• Keep well-organized notebook• Build detailed vocabulary list• Take effective notes• Organize and review handouts• Listen carefully for test cues


Holistic Hints• Be mentally ready• Get rest the night before test• Dress comfortably• Anticipate test anxiety• Avoid cramming the night before


Test-Day Strategies• Relax and slow down physically• Review material lightly• Arrive early• Read diretions and listen carefully• Ask if you do not understand


• Skim test before beginning• Budget time• Wear a watch to monitor time• Begin as soon as possible• Mark answers quickly but carefully• Answer easiest questions first• Mark skipped questions

Test-Day Strategies


• Read questions carefully• Answer as many as possible (guess if

unsure)• Look over finished test• Change answers with good reason only• Check test before turning in

Test-Day Strategies


Deductive Reasoning Strategies

• Eliminate incorrect options• Watch for “key” terms• Study the stem


• Watch for grammatical clues• Look at similar or related

questions• In essay questions, address

the issue

Deductive Reasoning Strategies

• In reading tests, read questions first


True/False Test Strategies• Watch for qualifying words• To be true, entire statement must be

true• Long statements may be more likely to

be true


Multiple Choice Strategies• Read entire question and all choices

carefully• Look for best choice• Eliminate incorrect answers• When two choices are close or similar,

one is probably correct• When two choices are identical, both

must be wrong


• When two choices are opposite, one is probably correct

• “All of the above” responses are often correct

• Note words like not, except, but

Multiple Choice Strategies


• Guess if you don’t know (if there is no penalty)

• Answer to one question may be in stem of another

Multiple Choice Strategies


Matching Strategies• Read both lists before beginning• Check off items from the brief

response list to eliminate choices


Essay Strategies• Organize answer to “cue” words in

question• Think carefully and outline answer

before you begin writing• Be complete, accurate, relevant,

well-organized, clear


Practical Exam Tips• Practice correct skills often• Participate in “mock” exams• Be familiar with exam bulletin• Keep equipment clean and implements

sanitary and working


• Observe other practical exams• Locate exam site prior to exam• Listen carefully to instructions• Focus on your own knowledge• Practice sanitation and safety at all

times

Practical Exam Tips


Personal Skills Assessment • Posture and poise• Grooming and personal hygiene• Manners and courtesy• Communications skills


• Positive attitude• Personal habits• Self-esteem and self-confidence• Honesty and integrity• Dependability

Personal Skills Assessment


Technical Skills Assessment• Analyze each skills area• Are skills suitable for any salon type? If

not, why not?• What skills do they need to develop to

work in their desired salon type?


Desired Employment Characteristics

• Motivation• Integrity• Good technical skills• Good communication skills• Strong work ethic• Enthusiasm


Salon Type Activity• Brainstorm about various types of

salon within the industry• Record on board or flip chart• Discuss each type


Salon Types• Small independent salons• Independent chain salons• Large national chains


• Franchise salons• Basic value-priced

operations

Salon Types


• Mid-priced full-service salons

• High-end “image”salons or day spas

• Booth rental

Salon Types


Preparing for Employment• Passport: a written summary of your

education and work experience• Informs potential employer of

achievements and accomplishments


General Resume Guidelines• Keep it simple and to one page• Print on good quality bond paper (neutral)• Include name, address, phone, e-mail• List recent, relevant work experience• List relevant education and name of school• List abilities and accomplishments• Focus on relevant performance


An Achievement-Oriented Resume

• 20 seconds to sizzle!• How many regular clients do you serve?• How many clients do you serve weekly?• What is your ticket average?• What is your client retention rate?• What % of revenue is from retailing?• What % of revenue is from chemical services?


Excel in School• School performance can help build a

great resume!


The DOs of Resume Writing• Make it neat and easy to read• Know your audience• Keep it short• Stress accomplishments• Focus on career goals; highlight relevant

performance• Emphasize transferable skills• Use action verbs


The DON’Ts of Resume Writing• Avoid salary references• Don’t supply photos• Don’t stretch the truth• Don’t include personal references• Avoid the personal• Don’t expect too much


An Achievement-Oriented Resume


Portfolio Preparation• Diplomas, secondary and post-

secondary• Awards and achievements• Achievement-oriented resume• Letters of reference from employers• Summary of continuing education


• Statement of professional affiliations• Statement of civic affiliations• Before and after photos of services• Statement of why you have chosen

cosmetology as a career• Other relevant information

Portfolio Preparation


Targeting the Establishment• Accept that you won’t begin where you

want to be• Start now• Locate salons that serve your preferred

clientele• Obtain a list of salons• Watch advertisements


Network• Call salon and use best phone manner• Ask to speak to owner or manager• Give name and explain that you’re about to

graduate• State you are researching local salon

market• Ask if they need a stylist• Ask if you can make an appointment


• Confirm appointment

Network


The Salon Visit• The salon image• Professionalism• Management• Client service• Prices retail• In-salon marketing• Services


Salon Visit Checklist


Note of Thanks


Arranging the Interview• Resume cover

letter• Follow up with a

phone call


Interview Preparation Checklist• Social Security number• Driver’s license number• Names, addresses, phone numbers of

former employers• Dates of former employment• Contact information of nearest relative


Interview Wardrobe• Appropriate for position• Fashionable and flattering• Accessories appropriate• Hairstyle professional and current• Makeup/facial hair appropriate• Fragrance subtle• Handbag or brief case (not both)


Dressed for Interview


Support Materials• Resume• Facts and figures• Portfolio


Typical Interview Questions• What did you like best about your

training?• Are you punctual and regular in

attendance?• Will school director confirm your

answer?• What skills are your strongest?• What skills are your weakest?


• Are you a team player? Please explain• Are you flexible? Please explain• What are your career goals?• What days/hours are you available to

work?• Do you have your own transportation?

Typical Interview Questions


• Are there any obstacles that would prevent you from keeping your commitment to full-time employment?

• What assets would you bring to the salon and the position?



• Who is the most interesting person you have met in your work/education experience and why?

• How would you handle a problem client?• How do you feel about retailing?



• Would you be willing to attend our company training program?

• Describe ways you provide excellent customer service

• Share an example of consultation questions you might ask a client

• What steps would you take to build a business and ensure clients return?



Practical Service at Interview• Confirm prior to interview whether you

will be required to perform a service• If so, make sure model is appropriately

dressed and prepared


The Interview• Be on time• Project a warm, friendly smile• Walk, sit, stand with good posture• Be polite and courteous• Don’t sit until asked• Don’t smoke or chew gum


• Don’t lean on or touch interviewer’s desk• Appear confident• Speak clearly• Answer questions honestly• Never criticize former employers• Acknowledge interview with thanks

The Interview


An Interview in Progress


Questions for Interviewer• Is there a job description I may review?• Is there a salon manual?• How frequently does salon advertise?• How long do employees typically work

here?• Are employees encouraged to grow in

skill and responsibility? How?


• Does salon offer continuing education opportunities?

• Is there room for advancement?• What are the requirements for

promotion?• What benefits are offered

Questions for Interviewer


• What is the form of compensation?• When will the position be filled?• Should I follow up on your decision?

Questions for Interviewer


Interview Follow-Up• Write “thank you” note• Call (if suggested for you to do so)


Legal Aspects–Improper Questions

• Race, religion, national origin• Age or date of birth• Disabilities or physical traits• Drug use or smoking• Citizenship


Illegal Questions Legal Questions

• How old are you?

• Describe your medical history

• Are you a U.S. citizen?

• What is your native tongue?

• Are you older than 18?

• Are you able to perform this job?

• Are you authorized to work in the U.S.?

• In which languages are you fluent?


Tips for Success• Learn about establishment• Read industry journals• Attend trade shows


Summary and Review• What is the most important way for

any learner to do well on any test?


Summary and Review• Explain deductive reasoning• List 5 steps learners should take

prior to the actual examination to improve results


• List at least 12 strategies learners can use on the day of the exam to improve results

Summary and Review


• When considering a statement on a true/false test, why are long statements more likely to be true than shorter ones?

Summary and Review


• Name and describe at least 5 types of salon businesses

Summary and Review


• List up to 8 strategies helpful in writing a resume

Summary and Review


• List at least 6 things to avoid when developing your resume

Summary and Review


• List several items that should be included in your professional portfolio

Summary and Review


• Briefly summarize the preliminary things to consider before beginning your salon search

Summary and Review


• What can be accomplished by visiting a salon prior to an interview?

Summary and Review


• Why are “thank you” notes important even if you visit a salon where you do not wish to become employed?

Summary and Review


• List 12 important interview behaviors

Summary and Review


Congratulations!

You’ve just completedone unit of study toward

program completion!

Seeking Employment Miladys Standard Cosmetology Cosmetology:

Documents

Transcript of Seeking Employment Miladys Standard Cosmetology Cosmetology: