Scripts for Lukewarm Market Prospecting & Enrolling · 2 Script for Lukewarm Market Prospecting...
Transcript of Scripts for Lukewarm Market Prospecting & Enrolling · 2 Script for Lukewarm Market Prospecting...
ScriptsforLukewarmMarketProspecting&
EnrollingForadditionalcopiesofthesescriptsvisit:
http://lukewarm.teamdsi.info
ForaYouTubevideotrainingonthisscriptvisit:http://lukewarm1.teamdsi.info
UpdatedOctober2018
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ScriptforLukewarmMarketProspecting(FacetoFaceConversation):ALWAYSF.O.R.M.yourprospectfirst.F=FAMILY(visitingabouttheirfamily)O=Occupation(askingabouttheirlineofwork)R=Recreation(askingwhattheyliketodoforfun)M=Message(tellingthemyourmessage)AfewFORMquestionsthatworkgreatare:
Whatdoyoudoforaliving?Howlong?Whatdoyoulikeaboutit?Whatdoyoudislikeaboutit?
Thenjustbeforeyouleave,sayyourMESSAGE: The reason I was asking is because I work for a company that’s expanding and it’s something that (repeat their likes), but without (repeat their dislikes). I don’t know if you have the skills of the kind of person that we’re looking for, and I’m sure you are totally happy with your current job, but if you want to write down your number I can get you some more information. <THEN BE QUIET & HAVE THEM WRITE DOWN THEIR NUMBER> WHILE THEY ARE WRITING DOWN THEIR NUMBER SAY THIS: Also, write down the best time to call you tomorrow…. <LET THEM FINISH WRITING> Ok sounds good. I will text you my number right now so you have it when I call. <TEXT THEM IMMEDIATELY & SAY “It was nice meeting you FIRSTNAME, I’ll be calling you tomorrow @ TIME” > IF THEY ASK “WHAT IS IT?” YOU SAY THIS: I work with an International Marketing Firm that focuses on the upcoming market trends. Right now we are very focused on wellness. But it all depends on the skills that you have. When I call you, I will have to ask you some questions to see which information to direct you to.
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1stVoicemailScript(iftheydon’tansweronyour1stcall)**INSTRUCTIONS:Youarenottalkingtoamachine,youaretalkingtoalivepersonwhowillbelisteningtothismessage.Leavethemessageasthoughyouaretalkingtoafriend,notastranger.Asarule,giveyourprospect3timestocallyouback.Voicemailstrategiesforall3callsarebelow.
Hi“PROSPECT’SNAME”.Thisis“YOURFIRSTNAME”.YouandImet“YESTERDAY/TODAY”at“PLACE”.Itwasreallynicemeetingyou.Iwascallingyoubacktogetyoutheinformationthatyouwantedaboutourcompany.We’redoingsomepre-screeninginterviewsrightnowbecauseittakesalotofworkonourparttoestablishsomeoneontheteam.Soifyou’reserious,givemeacallback.I’llgetthatinformationtoyouandwe’llseeifyouhavethequalitiesofthekindofpersonwe’relookingfor.Atthatpointwe’lldecidewhetherornotwellbeabletoworktogetherandwhereyoufitontheteam.Myphonenumberis:“YOURNUMBER”.Againthat’s“YOURNUMBER”.HaveanawesomedayandGodbless!-------------------------------------------------------------------------------------------------------AFTERLEAVINGTHEVOICEMAILABOVE,SENDTHISTEXT:Hi“PROSPECTSNAME”thisis“YOURFIRSTNAME”.Itwasnicemeetingyouyesterdayat______________.Ijustleftyouavoicemail.Wearedoingsomepre-screeninginterviewsrightnow.Ifyouarestillseriousaboutit,givemeacallortextback.I’llgetyoutheinfoandwe’llseeifyouhavethequalitiesofthekindofpersonwearelookingfor.HaveanawesomedayandGodbless.**NOTE:Thisisalongtext,butitworks.Copypasteanduseitexactly!-------------------------------------------------------------------------------------------------------
IFTHEYDON’TRETURNYOURCALLORTEXT:
GOTOPAGE12&FOLLOWTHEOUTLINETHERE.
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ScriptForWhenTheyAnswerYourCall
ScriptTip!SMILEWHILEYOU’REONTHEPHONE.YOUARENOTASALESPERSON,
YOUAREABUSINESSDEVELOPER.Hi“FIRSTNAME”how’sitgoing?<WAIT>Thisis“YOURFIRSTNAME”.YouandImet“YESTERDAY/TODAY”at“PLACE”.Howdidtherestofyourdaygo?WhenwespokelastItoldyouthatIwouldgetyousomeinformationaboutourcompany.Doyouhaveapenandpaperhandy?Great.TosaveusbothtimeIneedtoaskyouafewquestionstofigureoutwhatinfotodirectyouto.OksoIrememberyousaidyou’vebeenworkingin______________forthepast____________(Howlong?)Andwhatyoulikeaboutitis_______________andwhatyoudislikeaboutitis_______________.Correct?<WAIT>Isthereanythingelseyoulikeordislikeaboutyourlineofwork?<LETTHEMANSWER>Ok.Andareyouthinkingofreplacingyourcurrentincomeorjustsupplementingit?<WAIT>Ok.AndbythewayI’mreadingascript.Ihavetoaskthesamequestionstoeveryone.Thanksforbearingwithme.<WAIT>Next…areyoumarried&doyouhavekids?<WAIT>Okandwhatlevelofincomeareyouaccustomedtoandwhatkindofincomeareyoulookingtogenerateinthenext12months?Youknow“PROSPECT’SNAME”,ourcompanyhasquiteastandardforthepeoplewearelookingfor.There’salotofworkonourpartinestablishingsomebodywithourcompanyandgettingthemtrainedandofftoagoodstart.Wearelookingforpeoplewhoareteamplayers,self-motivatedanddependable.Doyoufeelyouhavethesequalities?Great,letmetellyouaboutthecompanyIworkwith.COMPANYTRACKRECORD:
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Wearea26yearoldcompany.Wedidover$900millioninsaleslastyear.Wearecurrentlydoingbusinessin20countries.Justtonameafew,weareinAustralia,Japan,Mexico,Canada,andtheUnitedStates.Wehavetensofthousandsofsatisfiedclientsallovertheworldandbecauseoftheirsatisfaction;theyreferbusinesstousonamonthlybasis.Wearecurrentlydebtfree,publiclytradedontheNewYorkStockExchange,andhavebeenfeaturedinanumberofpublications.“PROSPECTSNAME”,areyoufamiliarwithBusinessWeekorForbesMagazine?Wehaveactuallybeenfeaturedinthosepublications.WewerefoundedbyMyronWentzandthenameofourcompanyisUSANA.Haveyoueverheardofus?(iftheysayyesorno)Great.Thenextstepistosendyoua14minuteYouTubevideotomakesureyougettheinformation.Wouldyouprefermetotext,soyoucanwatchonyourphone…oremail,soyoucanwatchonyourcomputer?<LETTHEMANSWER>Okcanyouholdonrealquick,I’msendingitrightnow….• IFTHEYWANTATEXT,SENDTHISLINKNOW:http://usana.teamdsi.info
• IFTHEYWANTANEMAIL,USETEMPLATEONPAGE7.
AFTERSENDINGTHELINK:Didyougetit?<LETTHEMANSWER>Canyouclickonthelinkandtellmeifitopensupforyou?<MAKESURETHEYOPENITNOW>Okgood.Canyoutellme,doesthevideoplayokforyou?<WAIT>Soundsgood.Nowjustmustmakesureyoutakereallygoodnotesbecausethisvideohastheinfoonhowyoucan(repeattheirneeds,strengths,andgoals). ThepeoplespeakingonthevideohaveallbeenwithUSANAforover10yearsandtheyareverywellqualifiedtoexplainhowthisworks.
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Also,Ijustwanttosharemy30-secondstoryonwhyIchosetoworkwithUSANA.PriortoUSANAIwasworkingasa________________.Iwasdissatisfiedwith_____________.IwasintroducedtoUSANAby_______________andwhathasbeenthebestformeis__________________.I'msogladIstartedbecausenowIhaveaflexiblescheduleandIamabletocontrolmyincome.Ifeelmuchmorestableandthatisveryliberating.<USETHISSTORYORCRAFTYOUROWN.MAKESUREITISSHORT&TOTHEPOINT!>
ScriptTip!ThisisyourBUSINESSSTORY,donotshareyourhealthstoryyet.YouwillshareyourhealthstoryAFTERtheywatchthe15-minutevideo.AtthismomentyourprospectisfocusedonUSANAasanincomestreamonly.AFTERthevideotheywillbethinking
aboutthehealthsideofUSANA.Sticktothescripts!
So…we’repre-screeningalotofpeoplerightnow.We’regoingtobemakingadecisionrealsoononwhoweworkwithnext,sothesooneryoucanwatchthis14minuteYouTubeVideothebetter.Dependingonyourresponsewilldeterminewhetherornotwe’llbeabletoworktogetherandwhereyou’dfitontheteam.Ifyou’reabletowatchthisrightnowIcancallyouinabout15minutesandwe’llseeifit’samatchandwhatyournextstepmightbe.Doesthatworkforyou?<AGREEONATIME>Oktalktoyousoon.
ScriptTip!
Setanappointmentforfollowup.Ifusinganonlinevideo,itneedstobewithin15minutestoafewhours.Iftheycannotwatchitthesameday,schedulethefollowup
callforthenextdayatthelatest.Thereisnourgencyin2-3daysoraweek.
IFTHEYDON’TANSWERWHENYOUCALLTHEMBACK:GOTOPAGE11OFTHISDOCUMENT&FOLLOWTHEOUTLINETHERE.
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IFTHEYWANTANEMAIL,SENDTHISEXACTEMAIL: Subject Line: Info on USANA Hi FIRSTNAME, It was nice talking with you. Here's the 14 minute video to watch: http://usana.teamdsi.info
Talk to you soon,
YOUR NAME
*** FIGURE OUT HOW TO ADD A PROFESSIONAL PIC TO YOUR
EMAIL SIGNATURE – VERY IMPORTANT FOR FIRST IMPRESSION.
*** FOR A QUICK COPY/PASTE EMAIL TEMPLATE VISIT: http://openingemail.teamdsi.info
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ClosingQuestionsAfterTheyWatchthe1stVideo**INSTRUCTIONS:Youarecallingthembackimmediatelyaftertheywatchedthe1stvideo.Makesureyoushareyour30-secondhealthstorybeforegoingintotheclosingquestionsandsticktothescriptsforbestresults!
STARTBYSAYINGTHIS:Hi“PROSPECT’SNAME”beforeIaskyouthequestionsaboutthevideo,Ijustwanttosharemy30secondhealthstorywithyou.PriortoUSANAmyhealthwas__________andIwasdealingwith____________.Although,USANAisnotacure,theproductsdidhelpmyimmunesystemtremendously.TodayIfeel___________andIhavenoticed______________.<USETHISSTORYORCRAFTYOUROWN.WRITEITDOWN.MAKESUREIT’SIMPACTFUL,SHORT,&DONOTMAKEHEALTHCLAIMS>1.Sowhatdidyoulikeaboutwhatyousawinthevideo?<TAKENOTES>2.Tellmemoreaboutthat…<TAKENOTES>3.Anythingelseyouliked?<TAKENOTES>4.Whatare3AreasofyourHealththatyouwouldliketoimprove?<TAKENOTES>5.Onascaleof1-10,with1through5meaningyou’dliketotrytheproductsasaclientonly…and6through10meaningyou’dliketotrytheproducts,makemoneyasanassociate,andalsosaveonyourtaxes,whereareyou?<TAKENOTES>
*Ifansweris1–5,gotopage11oftheTeamDSISuperScriptsandimmediatelyread“TheNextStep”Script.Thelinkishere:http://scripts.teamdsi.info(Page11)
*Ifansweris6–10,askthefollowingquestions:
1. Hypothetically,basedonwhatyouhavejustseen,ifyouweretogetstartedwithUSANAonapart-timebasis,approximatelyhowmuchmoneywouldyouneedtoearnpermonthtomakethisworthyourtime?<TAKENOTES>
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2. Approximatelyhowmanyhourscouldyoucommiteachweektodevelopthatkindofmonthlyincome?<TAKENOTES>
3. Howmanymonthswouldyoufaithfullyworkthosehourseachweekinordertodevelopthatkindofmonthlyincome?<TAKENOTES>
4. IfIcouldshowyouhowtodevelopanincomeof$_____________permonth,working_____________hoursperweek,overthecourseof_____________months,wouldyoubereadytogetstarted?__________<CONTINUEIMMEDIATELYTOPAGE11oftheTeamDSISuperScriptsfoundhere:http://scripts.teamdsi.info&READ“THENEXTSTEP”SCRIPTtofinishtheprocess>
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“TheNextStep”Script***YOUNEEDTHETEAMDSISUPERSCRIPTStofinishtheprocessfromhere.Ifyoudon’talreadyhavethem,visitthislink:http://scripts.teamdsi.info,gotoPAGE11andlookforthescriptentitled:“TheNextStepScript”tofinishtheprocesswithyourprospect.
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IfTheyDon’tAnswerYourFollowUpCallAfterVideo1or2
JUSTHANGUP.DONOTLEAVEAVOICEMAIL.INSTEADJUSTTEXTTHEMTHIS:“HiFIRSTNAMEIjustcalledyouback.”
Then15-20minuteslater,callthembackoncemore:**INSTRUCTIONS:Leavethemessageasthoughyouaretalkingtoafriend,notastranger.Youaretalkingtoalivepersonwhowillbelisteningtothismessage.
SAYTHISONTHEVOICEMAIL:Hey<PROSPECT’SNAME>thisis“<YOURNAME>”.Ihopeeverythingisok.Wewerescheduledtotalkat“<TIMEOFAPPT>”.Iknowthatyou’redefinitelynotthekindofpersonwhowouldn’tfollowthroughonacommitmentyoumadetomakeanappointment.Iknowsomethingmusthavehappened,sowhydon’tyougoaheadandgivemeacallback,Ijustwanttomakesurethatyou’reokayandeverythingisfine.Myphonenumberis<___________>.Again,that’s“<___________>”.Heylistenonthisappointmentwehad–don’tworryaboutit.Ifitdoesn’twork,that’sabsolutelyfine.Ijustwanttoknowyou’realright.<THENHANGUP>------------------------------------------------------------------------------------------------------------
SENDTHISTEXTIMMEDIATELYAFTERLEAVINGTHEVOICEMAIL: Hi “PROSPECTS NAME” I hope everything is ok. I know you’re definitely not the type of person who wouldn’t keep your commitment for a follow up call. I know something must have happened. Please let me know you’re alright. ------------------------------------------------------------------------------------------------------------
IFTHEYDON’TRETURNYOURCALLORTEXT:
GOTOPAGE12&FOLLOWTHEOUTLINETHERE.
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Callthemagainthenextday(Day2)*Donotleaveavoicemailoratextonthe2ndcall.Iftheydon’tanswer,donottextorleaveanything.Youwillleavethefinalvoicemailandtextonthe3rddayusingthe
scriptbelow.
FinalVoicemailScriptToLeaveonDay3**INSTRUCTIONS:Youarenottalkingtoamachine,youaretalkingtoalivepersonwhowillbelisteningtothismessage.Leavethemessageasthoughyouaretalkingtoafriend,notastranger.Asarule,giveyourprospect3timestocallyouback.Thevoicemailscriptbelowistheirlastchance.
Hi“<PROSPECT’SNAME>”.(like“whereareyou??”)Thisis“<YOURNAME>”.I’vebeentryingtogetaholdofyouandthisisthethirdtimethatIhavecalled.ThisisthelasttimethatIwillbecallingyoutogetyoutheinfothatyouwantedaboutworkingwithourcompany.Wewillbemakingourdecisioninthenext48hourssoifyou’reseriousgivemeacallandI’llgetthatinformationtoyouandwe’llseeifyouhavethequalitiesofthekindofpersonthatwe’relookingfor.Ifyou’rejustcuriousnoneedtoreturnthephonecall.Againmynameis____________andmyphonenumberis___________________.Again,that’s“YOURPHONENUMBER”.HaveanawesomedayandGodbless.-----------------------------------------------------------------------------------------------------AFTER LEAVING THE VOICEMAIL ABOVE, SEND THIS TEXT: Hi “PROSPECTS NAME” I’ve been trying to get ahold of you and this is the third time that I have called. This is the last time that I will be calling to get you the information that you requested about working with our company. If you are still serious about it give me a call. We will be making our decision in the next 48 hours.