Saviors of Brick-And-Mortar Retailers: BLE Beacons [INFOGRAPHIC]
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Transcript of Saviors of Brick-And-Mortar Retailers: BLE Beacons [INFOGRAPHIC]
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85% have used a mobile shopping app while inside a store
81%Search Sales/Offers
61%Research Information
26%Make Purchase Online
13%Pay In-Store Purchase
65%SMARTPHONE
54%FRIENDS
38%SALES ASSOCIATE
20%PERSONAL
SHOPPER
80%PUSHNOTIFICATIONS
62%LOCATION &INTEREST BASED CONTENT
How do they like to learn about products and offers while shopping?
80% of mobile owner want mobile-optimized product info
78%PRICE COMPARISONTOOLS
Which mobile app features do consumers most want to use?
58%LOYALTY PROGRAMINTEGRATION
19%ABILITY TO PAY WITH MOBILE PHONE
PROXIMITY MARKETING: Deliver targeted messages
and mobile coupons to shoppers that are triggered when in the range of a promoted item.
WAYFINDING: Guide shoppers through an in-store
experience using notifications to direct customers to different departments or showrooms.
PERSONALIZATION & REWARD SYSTEM: Suggest
additional products / add-ons / complimentary gifts based on customer preference and past purchase history.
SELF-SERVICE: Provide opportunity to scan in-store
items via mobile phone -- save time for both shoppers and in-store staff.
CONTACTLESS PAYMENT: Smart & Secure Mobile
Payments
50% of Top 100
Retailers in the US aretesting beacons this year
3.5 Millionactive beacons will beinstalled by the end of 2018
60 MillioniBeacon units will beshipped by 2019
689 BillionIn-store sales due to smart-phone interaction by 2016
63% of Consumers feel
a coupon is the most valuableform of mobile marketing
In-Store App use is 16.5xhigher for users who received
a Beacon message
62% of Consumers
share local deals with friends
BLUETOOTH LOW ENERGY
BEACONS
THE SAVIORS OF BRICK-AND-MORTAR RETAILERS