SALM: Building an Enterprise Mobility Road Map with SAP®Enterprise Support Value Maps

When creating the perfect kitchen, bathroom, or storage furniture, Europeans look toSALM, better known under Schmidt or Cuisinella. To maintain its competitive edge,SALM needed to react more quickly to change. To equip its logistics workforce withanytime, anywhere access to back-end system data, it chose SAP® Mobile Platform.

To ease the implementation and maximize performance, SALM consumed SAPEnterprise Support offerings, participated in the SAP Enterprise Support AdvisoryCouncil, and took advantage of an SAP Enterprise Support value map for mobilesolutions. Not only did this allow close collaboration with SAP software experts andpeer customers, but it helped SALM choose the right services for its needs. The resultis a better understanding of its mobile solutions, helping ensure that SALM and itspeople can keep the company on top and its customers in comfort.

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SAP Business Transformation Study | Mill Products | SALM

SAP Business Transformation Study | Mill Products | SALM

Studio SAP | 37620enUS (15/10) © 2015 SAP SE or an SAP affiliate company. All rights reserved.

SALM makes the move to SAP® Mobile PlatformEasing the transition with SAP Enterprise Support offerings

Objectives • Improve the ability to react quickly and ensure the best quality of the mobile solution deployed

• Innovate to maintain a competitive edge • Improve the corporate identity and increase market share for all stakeholders

Why SAP® Enterprise Support • Collaboration using SAP® Enterprise Support value maps with direct access to SAP software experts

• Empowerment through the many offerings of the SAP Enterprise Support Academy program, such as expert-guided implementation workshops, meet-the-expert sessions, and tutorials in Quick IQ for system landscape directory registration

• Ability to share with and learn from other SAP customers using the SAP Enterprise Support value map for mobile solutions

• Mobile infrastructure implemented and checked according to recommendations from SAP

Company SALM SAS (Société Alsacienne de Meubles), which includes Schmidt and Cuisinella

Headquarters Lièpvre, France

IndustryMill products – furniture

Products and ServicesSteel pipeline manufacturing

Employees5,000

Revenue€1.4 billion (2013)

Web Sitewww.cuisines-schmidt.comwww.cuisinella.com

“Thanks to SAP Enterprise Support Academy and SAP Enterprise Support value maps, we were able to stabilize our mobile platform, implement an architecture validated by SAP software experts, and obtain all the benefits from our SAP solution road map.” Virginie Parent; Project Manager for Mobile Landscape, Manufacturing, and Supply Management; SALM SAS

Benefits • Improved performance of the entire mobile landscape to meet expectations

• Continuous quality check for functional upgrades and for going-live support, and expert-guided implementation for mobile system operation

• On-site workshop to understand and define a strategy for the upgrade road map for SAP Mobile Platform

• Ability to identify the best SAP Enterprise Support offerings for individual project success

• Tracking of SALM parcels from plans to customers with mobile solutions from SAP

Future plans • Renew collaboration with the SAP Enterprise Support Advisory Council to cope with mobile innovation

• Deploy the latest version of SAP Mobile Platform and migrate existing applications

• Deploy new mobile applications with the latest enterprise mobility technology stack

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