Transforming Healthcare with SAP Enterprise Mobility Solutions
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Transcript of Transforming Healthcare with SAP Enterprise Mobility Solutions
Transforming Healthcare with
SAP Enterprise Mobility Solutions
© 2013 SAP AG. All rights reserved. 2
Successful healthcare provider organizations… …recognize that change is the only constant
Must rapidly seize technology and adapt to change
Aging population
Unsustainable costs
Patients are more
informed and demanding
Increased need for
preventative care
Trends… Loss of… .
Skilled/experienced labor
Gross margin
Tolerance for error
Collaborative care
© 2013 SAP AG. All rights reserved. 3
Successful healthcare provider organizations… …adapt and seize the opportunity
Growth, sustainability, transformation
Response Results
Empower physicians with
info at the point of care
Improved preventative
care
Better collaboration
Increased patient
satisfaction
Reduced losses/delays
in productivity
Reduced medical errors
Reduced cost of care
Reduced readmissions
© 2013 SAP AG. All rights reserved. 4
Successful healthcare provider organizations use mobile
solutions to virtualize business…
consume and create data,
collaborate and
deliver proactive care Mobile enables you to anytime, anywhere
Manage supply inventories
Maintain facilities and equipment
Schedule resources
Process billing and payment
Manage security
Manage appointments
Self-monitor and treat
Self-educate
Access PHR and clinical content
Contribute to research studies
Perform patient rounds
Diagnose patients
Apply treatment and procedures
Provide in-room patient services
Lodging and meal services
Process reimbursement
Fill prescriptions
Transport patients
Service medical equipment
Supply and deliver materials
Analyze
Performance
in Real Time
Clinical Support
Collaboration
Patient Care
Patient Engagement
© 2013 SAP AG. All rights reserved. 5
…and accelerate decisions, processes and change
Staffing
Billing
Connected
Disconnected
Real-Time
Shorten learning curves
Respond better to patient demand, cost pressure, and market changes
Deploy clinical solutions faster
Get faster responses across
the community of care
Clinical Care Patient Service
Supply Chain
Respond faster to emerging drug / device
issues pertaining to patients health
Shorten response cycles and
improve work/life balance
Offer attractive work
environments
Offer personalized / efficient services
Foster culture of innovation
and collaboration
Shorten stays, reduce visits
Access clinical date in real-time,
anytime, anywhere
Keep up with rising costs
without passing them on to
the patient
Leverage new drugs and
medical devices faster
Process claims and receive
payment faster
Shorten response times
Medical Technology
Secure availability and
shorten response time
© 2013 SAP AG. All rights reserved. 6
…transforming the entire ecosystem
Enables better collaboration and
interaction between patient and
their care providers
Increases patient satisfaction
Improves preventive care
Deliver high-quality, cost-effective care, anytime, anywhere
increasing patient and physician satisfaction
Real-time, anywhere view and
analysis of clinical and operational
data to:
Optimize operations and
productivity
Manage revenue and costs
Measure and improve quality
of care
Physicians & Healthcare
Professionals
Patients Executives
They empower stakeholders with mobile solutions
Brings the relevant information to
the point of care
Enhances their natural workflow
improving efficiency
Supports proactive collaboration
between healthcare providers and
patients
© 2013 SAP AG. All rights reserved. 7
SAP EMR Unwired
SAP Clinical Task Tracker
Industry’s most complete portfolio of apps
SAP Work Manager
SAP Rounds Manager
SAP Inventory Manager
Care Circles
SAP Customer Loyalty
Clinical
Support
Collaboration
Patient
Care
Patient
Engagement
SAP Mobile Documents
SAP CRM Service Manager
SAP Resource Request
Sovanta People
TCS ExpertFinder
Administrative
Support
SAP HANA
SAP Mobile Platform
SAP Mobile Services
SAP finance
mobile apps
SAP HR
mobile apps
SAP procurement
mobile apps
SAP collaboration mobile app
(SAP Jam)
SAP NetWeaver Portal,
mobile edition
SAP Fiori
SAP BusinessObjects Mobile
© 2013 SAP AG. All rights reserved. 8
SAP mobile apps for patient care
SAP EMR Unwired
• Get up-to-date information all patients at the point
of care
• View ward occupancy, patient appointments, and
attending physicians
• Navigate the complete patient record including
labs
• Enhance patient safety
• Create better outcomes with real-time access to
comprehensive clinical information
• Productive collaboration across care providers
SAP Clinical Task Tracker
• Present the tasks in a structured way that allows
fast processing and confirmation
• Target specific types of tasks for focused
processing
Provide doctors and nurses a comprehensive
overview of their open tasks
Improve visibility of tasks usually spread over
different places, making them easier to process
and confirm
© 2013 SAP AG. All rights reserved. 9
SAP mobile apps for clinical support
SAP Fiori - Approvals
Enter time, submit requests,
check status and more
Complete workflow approvals,
information lookups and self-
service tasks
Renews the most broadly and
frequently used common
business functions
Provides a simple, easy to use
and coherent experience
across devices
Leverages responsive design
SAP Inventory Manager SAP Work Manager SAP BusinessObjects
Mobile
• Predictive analyses versus
outdated reactive reports
• Generate and view intelligent
analytics on the go
• Access and view “big” data in
real time
• View partner and supplier
analyses
• View store and workforce
performance analyses
• View customer analyses
• Paperless workflow that
eliminates backlogs
• Improves prevention, and
increases productivity
• Mobile access to critical work
order and equipment
information accelerates worker
response and customer
satisfaction
• Perform physical and cycle
counts quickly
• Check availability of
materials while on-the-job
• Accept & distribute incoming
materials by PO
• Pre-pick materials based on
work orders
• Track materials by number,
work order, bin, location, etc.
• Issue, return or transfer
goods electronically
• Shipping/receiving
© 2013 SAP AG. All rights reserved. 10
SAP mobile apps for patients and partners
SAP CRM Service Manager
• Manage service orders and create confirmations
• View, look up, update and transmit
• Record status, materials, problems, actions,
expenses, patient signatures and more
• View all relevant patient data
• Equipment/install base listings
• Contract/service history
• Transfer inventory, stock transfer,
order/fetch/receipts, stock search
Care Circles
• Reduce the cost of care by encouraging patients
to learn about and manage their own health
• Improve healthcare outcomes and reduce
readmissions by enlisting the help of patients'
friends and families
• Sponsor a private or public care guide with
step-by-step instructions for specific conditions
• Proactively combine patient-reported data with
medical records to identify potential issues
• Accelerate scientific research with aggregated
data about care in real-world conditions
© 2013 SAP AG. All rights reserved. 11
SAP: Only Vendor named a leader in both
of Gartner’s Mobile Magic Quadrants
Magic Quadrant for Mobile Application
Development Platforms Authors: Ian Finley, Van L. Baker, Ken Parmelee, David Mitchell Smith, Ray
Valdes, Gordon Van Huizen
Gartner, 7 August 2013 ID:G00248487
Magic Quadrant for Mobile Device Management Authors: Phillip Redman, John Girard, Terrence Cosgrove, Monica Basso
Gartner, 23 May 2013 ID:G00249820
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document s are available upon request from SAP. Gartner
does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of
the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
© 2013 SAP AG. All rights reserved. 12
SAP mobile value proposition for healthcare Virtualize, accelerate and transform
Backed by scale
of SAP and partner
ecosystem
SAP is proven leader
in mobilizing core
business processes
Scale to a highly
distributed
infrastructure and
customer base
Largest development
effort in the industry
Solid roadmap of
enhancements
Most complete
mobile solution in
the industry
Easily configurable
packaged apps
BYOD supported
by easy to use app
stores
Accelerate your
decisions
and responses
Get ahead of
emerging medical
issues
Shorten billing and
collection cycles
Respond instantly
to changing
demand / supply
conditions
Virtualize
your workforce,
patients, partners
The workforce is
no longer confined
to a desk or room
Patient and
partner touches
should be
continual and
interactive
Mobile experience
becomes the
enterprise-wide
experience
Transform the way
you do business, and
thus your ecosystem
Share information
and collaborate
anytime, anywhere
Make healthcare
delivery
sustainable and
efficient
Measurably and
directly affect
patient health
Enable healthcare
outside of the
hospital
1 2 3 4 5
Harvard Business
Review: How Mobility is
Transforming Industries
Thank You!