Sales insider issue 9

Opportunity for Innovation Insider The

i9

Intro Strategic

Planning The Self Assessment

Assessment Implementation

Assessments Identify Weaknesses

If you really want to get the most out of your assessment..

You MUST rate yourself HONESTLY It’s probably more important to name the things you don’t

like or aren’t good at to identify your STRENTHS

No one is perfect at everything, and no one likes everything equally

Sales C1

Maker

Sales Basics

Your Way to A Successful Sales Call Your Sales Presentation

As a Salesperson you need to prepare your sales presentation every time

Talk about your Product Benefits

Verify Each Need Before Moving On

Prioritize The Prospect's Needs

Link the Benefit to the Prospect's Needs

Present yourself, company& product in a positive light

Re-establish Rapport Keep the presentation focused

on the customer’s needs

Sales Excellence

Customer Handling Techniques The Complaint Is a Gift

How We Can Handle Our Customers?

Listen to determine whether

any of your policies were not applied or if this is

something outside or not contemplated by your SYSTEM?

Whenever you set out to handle a customer complaint

the first thing that you must do is to Listen

Listen to the customer

to figure out why

they are upset?

Tricks Sales

C2

Pushy Salespeople try to convince the customer to buy, buy, buy

Sales Tricks

t9 Let the Customers Sell Themselves

Buy, Buy& Buy But the best Salespeople know that the most persuasive person is the customer herself

Their job is to ask the Right Questions and lead the

customers to convince themselves they want the product

“ That’s how we can

CREATE the Need and having the ability

to convert our customer from a

Buyer to a Needy ”

Experience Sharing

C3

Successful Businesses are Built Around People You need to keep your team always motivated

and working toward a common goal However, motivating your employees is not an easy task and requires a strategic plan

Once you learn how to motivate a team you should also be prepared to embrace them

and use them on a regular basis

Sharing Experience

Motivation

Sharing Experience

Motivation

Explain the Positive Outcomes Of Achieving the Objective

Build a sense of curiosity within your team member's mindsets

Establish a Plan of action that requires cooperation between them

Challenge your team members to achieve an Objective Create a Competitive Environment

Inspire your team members to achieve their Goals

Design a tool for Recognition when motivating your team

Put your team members in control of their own destiny

Your team members know that their individual efforts will be noticed and not lost as a team effort

This will inspire all members to do their share

Ideas Generator

C4

Because Everybody Have the Opportunity to CREATE

Excellence Chart

Ideas Generator

Diversity& Inclusion

People Recognition

C5

Heroes Of The Month & Retail Champs

People Recognition

Certificate of Appreciation Heroes of the Month

Mina Dous Sharm EL-Shiekh Store

In appreciation of your outstanding sales

performance in August 2014

R1

Thank You


Khaled Saad Dumiat Store



R2

Thank You


Mohamed Magdy-Galal Mokkatam Store



R3

Thank You


Sara Keshk-Mohamed Rasheed Express Store



R4

Thank You


Eman Shahtout Rasheed Express Store



R5

Thank You


Mohamed Sherif-Samy Rasheed Express Store



R6

Thank You


Ahmed Eid-Osman Mokkatam Store



R7

Thank You


Omar Maabady Zamalek Store



R8

Thank You


Nourhan Metemed-Sayed Shoubra Store



R8

Thank You


Islam Abbas-ElGhatwary Dumiat Store



R9

Thank You

All the Success MoatazBellah Magdi

Sales insider issue 9

Business

Transcript of Sales insider issue 9