Sales Professional

Solid background in sales, distribution, and customer relations. Experienced in managing and building relationships with key customers to enhance long-term business prospects. Skilled in developing and presenting sales literature and presentations derived from sales data analysis. Consistently exceed performance and customers’ expectations. KEY COMPETENCIES

Business Analytics Customer Relations Program Execution Retail and Distribution Knowledge Contract Negotiations Innovation Implementation

University of North Carolina at Chapel Hill Bachelor of Arts in Public Policy Analysis-Health Policy

May 2000

University of Maryland University College, Adelphi, MD Master of Business Administration

September 2012

15 Plus Years of Professional Sales Experience with 1 Company (2000-2015) Promoted through several levels of management Participated in Business and Organizational Function on Territory, Unit, District, Section, Region, and Headquarter Levels throughout the United States Trained and Developed Individuals to manage their own territories by building their business and capabilities Key Account Manager responsible for the selling, implementation, and execution of sales programs to local and regional chain and wholesale accounts Project Lead on Section Community Service Projects for North and South Carolina

(May 2007-April 2011) Accountable for over 750 retail accounts representing $100+ million in annual sales with 3.5% share growth in the Baltimore Market. Recruit, interview, hire, train, supervise, evaluate, develop and motivate 6 territory sales managers. Oversee implementation of sales programs, new brand introductions, and special programs within unit. Foster a culture of involvement and teamwork with Unit Team. Manage multiple key accounts composed of convenience and supermarket chains, and wholesale distributors. Analyze brand, market and account data to determine business needs.

(January 2006-May 2007) Conduct research, data collection and analysis for aspects of Philip Morris USA's business such as inventory management, profitability, presence, and promotion for the states of North and South Carolina. Present findings and recommendations to Altria Sales and Distribution management and corporate headquarter staff. Create and implement processes that enhance the sales goals of Philip Morris USA. Responsible for the onboarding, training, developing, and final presentation of summer interns Interim Unit Manager for the Greensboro and Winston-Salem Market

State Chain WholesalerNCMDOR

Establish a consultative relationship with customers as well as selling and implementing sales promotions and programs by communicating ideas that influence others. Demonstrate leadership, collaborate and communicate effectively with assigned accounts key decision makers to research, analyze and solve problems and persuasively implement recommendations that contribute to building our mutual businesses. Providing recommendations regarding inventory management (variety and depth), profitability (suggested pricing), presence (location, visibility, and advertising), and promotion (type, quantity, quality, frequency); introducing new brands. Produce innovative and valued results by creating and improving infrastructures to execute business strategies that works efficiently and coincides with the customer’s organizational hierarchy.

• Ensure quality assurance for the Merchant Services of American Express within the North Carolina Research Triangle. • Provide consultative customer service and sales techniques to audit small businesses for compliance. • Enhanced merchant knowledge of communications from payment processors, and awareness of new program initiatives. • Execute territory management, productivity metrics and accountability, and CRM activity tracking and documentation.

Travers Lamaze Sloan810 Delaronde Lane • Morrisville, NC 27560 • 828-782-8552(Cell) • trab_s@yahoo.com