Safety: A Lean Transformation - Gilbane Building Company · Our Culture CONTINUOUS IMPROVEMENT...
Transcript of Safety: A Lean Transformation - Gilbane Building Company · Our Culture CONTINUOUS IMPROVEMENT...
Building Lean at Gilbane
IMPROVING VALUE TO CLIENTS
Collaborative project delivery
Efficient operations
• Maximum value; minimum waste
Lean Thinking
• Why do we do that? How can we improve
4th & 5th generation, family-owned
and managed for 139 years
Over 2,400 employees
Over $3 Billion annual volume
60% of our work is for repeat clients
Our #1Ranked Value in Client Satisfaction
Surveys is Integrity
#5 CM at Risk Builder in U.S.
(Engineering News Record)
Company Background
4
CORE VALUES Integrity
Tough-mindedness
Teamwork
Dedication to Excellence
Loyalty
Discipline
Our Culture
CONTINUOUS IMPROVEMENT CULTURE
Voice of the Customer - client feedback system
dates to 1987
TQM, leading to Operations Manuals and
process definition 1980s
Gilbane University - 11 years of formal
employee development
Lessons Learned database for knowledge
sharing
Companywide Peer Groups by job function
Our Culture - Safety
SAFETY - 2007
Safety requirements on our projects had been
above and beyond OSHA for over a decade
We had won Construction Users Roundtable’s
(CURT) Construction Industry Safety
Excellence Award
Lost time and recordable incident rates well
below Bureau of Labor Statistics’ national
averages
List of things in a
book to read before
starting work
Discussion and
engagement on a
task before work
starts, proactive
STAs
Communicating The Culture
Intranet splash page feature stories
Chairman’s ‘Brown bags’ meetings
Social media
‘People First’ ‘blog’
‘Gilbane Cares’ ‘blog’
Safety Alerts
Peer groups
‘Gilbane Cares’ Moments in meetings
Gilbane cares Leadership teams
Annual Safety Week
Office Visitors Safety orientations
Safety Outcomes
80% Projects - Zero Recordable injuries
93% Projects - Zero Lost Time injuries
6 ‘Life saves’
7 projects achieved 1 Million Safe hours
2 projects 2 Million safe hours
1 project 3 Million safe hours
Over 30% reduction in Recordable and Lost
Time incidents
• Won CURT CISE award two more times
• Won AGC CSEA Safety Award
What’s Next
WHAT’S NEXT
Safety Summit
Translate best safety practices from
other industries to construction
Drive leadership engagement further
Pull safety planning further into
design phase
Convergence
• Safe work = higher quality work
= more reliable schedules
= more reliable budgets
From Culture to Behavior
PLANNING: USE LEAN TOOLS
AND PROCESSES
To remove man-hours from the site
and to make the onsite man-hours
safer and more efficient
To better plan and understand
logistics and site utilization
RECENT LAB PROJECT – THE CHALLENGES:
Client needs:
Quality: do it right, no punchlist
Schedule: hypertrack, need to create reliability
Safety: think differently
Cost: create reliability
HOW?
IMPROVING VALUE TO CLIENTS
Collaborative project delivery
Efficient operations
• Maximum value; minimum waste
Lean Thinking
• Why do we do that? How can we improve
Think differently – change in philosophy
• Invest in Planning and Verification
• Collaborate with Entire Team
• New Concepts
• Trade Contractor Qualifications