Safe Harbors Quarterly Partner’s Meeting

February 25, 2014Northgate Community Center

Welcome

Agenda ReviewWelcome & IntroductionsHUD TA Assessment & ReportVersion 5 Conversion SurveyContract Monitor Report DemoAHAR UpdateSafe Harbors User’s Group UpdateQuestions & AnswersSurvey Prize & Adjourn

HUD TA Assessment & ReportConsultants conducted an

assessment of the Safe Harbors HMIS implementation◦July 2012 – February 2013

Assessment was provided through HUD Continuum of Care Technical Assistance

HUD TA Assessment & ReportOverall the report notes…“The technical assistance team believes

that Safe Harbors is well on its way toward implementing an HMIS that can effectively meet the comprehensive homelessness data needs of the Seattle/King County CoC and its stakeholders.”

HUD TA Assessment & ReportThe assessment report also made

recommendations for further development of the HMIS in the areas of:◦Governance & Structure◦Software◦Support, Operations & Staffing◦Reporting◦Data Integration◦Messaging

TA Report: Key Recommendations UpdateClarify and unify the HMIS

governance structure, creating a Steering Committee.

Complete

The proposed Steering Committee and Safe Harbors should engage users by re-starting a Safe Harbors Users Group. ◦ Complete

TA Report: Key Recommendations UpdateAdsystech (the Safe Harbors HMIS

vendor) should improve the user’s experience by enhancing the look, feel, functionality, and usability of the software.◦Complete

Safe Harbors should build on its existing vendor relationship, clarify roles and responsibilities, and reach out to other Adsystech implementations - Ongoing

TA Report: Key Recommendations UpdateSafe Harbors should continue

improving customer service and should increase the depth of its training program and use new technologies to increase learning opportunities. - Complete

Safe Harbors should enhance its capacity for data analysis and reporting - Ongoing

TA Report: Key Recommendations UpdateSafe Harbors should reinforce its

system and process for improving HMIS data quality. - Ongoing

Safe Harbors should review and revise its HMIS client consent forms and procedures to be as encouraging of consent as possible within existing law. - Ongoing

TA Report: Key Recommendations UpdateSafe Harbors should continue

improving its reporting procedures and formats to better meet the information needs of the CoC, funders, and programs - Ongoing

Safe Harbors should continue to improve the data integration process. - Ongoing

Safe Harbors should keep improving its use of communications technology - Ongoing

Version 5 Conversion• Successful Conversion to Version 5• Remember to Uninstall Version 4

• See Safe Harbor Website on the HMIS Version 5 Information Page

Version 5 Conversion - SurveyIt is important for Safe Harbors to

gather feedback on the Version 5 conversion

Goal: Capture feedback on the

conversion processGoal: Capture feedback on the user

experience of the differences in the from v4 to v5.

Version 5 Conversion - SurveyTake the Survey!

Contract Monitor Report Demo

SAFE HARBORS

PARTNERS’ MEETING

FEBRUARY 25, 2013

Annual Homeless Assessment Report (AHAR)

What is the AHAR?

Report on demographic and length of stay data for housing programs

Communities around the country provide this data to HUD and it is combined into a national report on homelessness

Data has to meet a certain quality threshold in order to be used in the national report

Report timeframe: October – September

AHAR Update

Reporting Categories accepted. No Sea PSH Fam programs in HMIS Average missing data rate at 8% or below in all categories

Seattle King County

Sea ES Ind/ Sea ES Ind Vet King ES Ind/ King ES Ind Vet

Sea ES Fam/ Sea ES Fam Vet King ES Fam/ King ES Fam Vet

Sea TH Ind/ Sea TH Ind Vet King TH Ind/ King TH Ind Vet

Sea TH Fam/ Sea TH Fam Vet King TH Fam/ King TH Fam Vet

Sea PSH Ind/ Sea PSH Ind Vet King PSH Ind/ King PSH Ind Vet

Sea PSH Fam/ Sea PSH Fam Vet King PSH Fam/ King PSH Fam Vet

Number of Individuals Served by Reporting Category

PSH FAM

PSH IND

TH FAM

TH IND

ES FAM

ES IND

0 2,000 4,000 6,000 8,000 10,000 12,000

568

3,335

2,527

1,678

1,393

10,168

King County

Length of Stay: Emergency Shelter & Transitional Housing

TH FAM

TH IND

ES FAM

ES IND

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

7%

18%

24%

60%

38%

46%

54%

32%

56%

35%

21%

8%

1 month or less1 - 6 months6 - 12 months

Length of Stay: Permanent Supportive Housing

66% of individuals have been in Permanent Supportive Housing programs for 2 or more years

76% of persons in families have been in Permanent Supportive Housing programs for 2 or more years

AHAR Data

More AHAR data will be available soon on our

website under Reports:

http://safeharbors.org/

Safe Harbors User’s Group Update3 User Group Meetings -

completeMeets Bi-MonthlyUp to 25 member volunteersRotate meeting locations among

provider agencies

Safe Harbors User’s Group UpdateDiscussions :

◦Sharing Tips & Tricks◦Standardizing the Program Set-up Process

◦Prioritizing System Tickets◦Reporting Tools

Safe Harbors User’s Group UpdateUser Group Page on the Safe

Harbors Website

Safe Harbors User’s Group Update

Safe Harbors User’s Group Update

Safe Harbors' User's Group Meeting

Where:Solid Ground1501 N 45th Street Seattle, WA 98103 1st Floor Main Conference Room

When:Thursday, March 13, 2014 10:00 AM - 11:30 AM

Questions & Answers

Survey Prize

Adjourn