S P O N S O R E D B Y S M A R T S I G N A L

Less is More!Pitching New Ideas to Not so New Operators and Managers.

Less is More!Pitching New Ideas to Not so New Operators and Managers.KeySpan CorporationJohn L. Ragone

Transpara CorporationMichael Saucier

September 20, 2006

KeySpan CorporationJohn L. Ragone

Transpara CorporationMichael Saucier

September 20, 2006

What are we doing here today?What are we doing here today?

“KeySpan” Quick facts The Background: Our Internal Customers The Pitch: Introducing new technology The Deliverables

> Transpara’s Visual KPI > Smart Signal’s EPI*Center

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Who are we?Who are we?

KeySpan is the Largest Investor Owned Utility

in New York State.

Our Fleet consists of:

Steam Plants

Gas Turbines

Combined Cycle

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Where are we?Where are we?

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National Grid/KeySpan AquisitionNational Grid/KeySpan Aquisition

Announcement - February 2006 Third largest utility in the U.S. $11.8 billion Deal Expected Completion - 1st Quarter 2007

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Technology Adoption at KeySpanTechnology Adoption at KeySpan

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The BackgroundKnowing our customers

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The BackgroundThe Background

Our Operator’s Perspective “I’ve been running this plant for 20 years

without a computer and I don’t need one now!”

“It’s big brother looking over my shoulder!”

“I don’t want any more data!”

“I’m not computer literate!”

“I don’t need any more work!”

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The BackgroundThe Background

Our Manager’s Perspective “Web enabled devices are a luxury, we’re

trying to run a business here.”

“I don’t need anyone from headquarters second guessing our decisions without all the details!”

“I don’t want any more data!”

“I’m not a computer analyst!”

“I don’t need any more work!”

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The Pitch

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The PitchThe Pitch

We focused on Operator hot buttons Initially targeted local plant missionaries and

opinion leaders Solicited operator input Provided fewer screens with “Key Information”

using large visible numbers, buttons and graphics in our screen designs

Provided “Operator specific training” Minimized audible alarms. Used new systems to

Automate manual tasks

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The PitchThe Pitch

We focused on Manager hot buttons Presented solutions that would reduce risk Solicited manager input to design screens Set up different levels of implementation for

our products Provided “manager specific training” Reduced routine workload Initially targeted local plant missionaries

and opinion leaders

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The Deliverables

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The DeliverablesThe Deliverables

Transpara

Visual KPI

Visual KPI 2.0 ArchitectureVisual KPI 2.0 Architecture

`

Visual KPI Config Excel 2003 or Excel 2007

Configuration only, no run-time association or storage

Publish Scorecards via Web Services

Any Mobile or Desktop Client

PI Historian

Real-time Data

Perf Equations

Queries

Any RDB

Existing Data

External KPIs

Any LOB App

Link to financials

Planned values

SAP, MRO, etc.

Data Sources

Visual KPI Server Composite KPI Engine

All meta data in SQL 2005

Windows Server 2003

ASP 2.0 Web Site

Web Services ConfigW

eb

Se

rvices

We

b S

ervice

sXML over HTTP

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Top Menu of All ViewsTop Menu of All Views

Summary View – Desktop, PDA, Phone

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Role 1 - VPs and Operations ManagersRole 1 - VPs and Operations Managers

High-level overview of system status

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Role 1 - VPs and Operations ManagersRole 1 - VPs and Operations Managers

Drill-down for system status Scorecard

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Role 1 - VPs and Operations ManagersRole 1 - VPs and Operations Managers

Detail = Total MW for all sites

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Role 2 - Plant ManagerRole 2 - Plant Manager

Focus on his Units only

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Role 2 - Plant ManagerRole 2 - Plant Manager

Detail = Single Unit Performance

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Role 3 - TechnicianRole 3 - Technician

Asset and Task Centric Focus

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Role 3 - TechnicianRole 3 - Technician

Detail = remote CEM subsystem tuning

Visual KPI SummaryVisual KPI Summary

Delivers “hard to access” operational information at the right level of detail by role

For Management, Operations, Technician

Uses existing security infrastructure and leverages existing technology investment

Deployment and configuration is simple and can be accomplished in a few hours

> Put system on-line in a single day

> KeySpan personnel built scorecards the same day

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The Future

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The FutureThe Future

SmartSignal

EPI*Center

Real-time Watchlist EverywhereReal-time Watchlist Everywhere

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Real-time Watchlist EverywhereReal-time Watchlist Everywhere

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Drill down to underlying dataDrill down to underlying data

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Visual KPI - SmartSignal SummaryVisual KPI - SmartSignal Summary

“On Demand” access to data by role Leverages the existing Infrastructure Provides data mobility Easily configured presentation Simple web interface