S IT X Kambium Partner › wp-content › uploads › ... · 2019-02-28 · Trainer and end-user...

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What will replace your revenue as hardware disappears into the cloud? 150 100 50 0 2017 2018 2019 2020 2021 Current Revenue Your Current Plans KAMBIUM Become a Kambium Partner 95% of clients had an Exchange server, now less than 10% Small Business Servers have almost disappeared Grow Revenue Kambium customers spend more Clients using Kambium are 20 times more llikely to stay Quotes with Kambium are 2x more likely to close Rapidly grow revenue that is independent of technology Retain Clients Improve Win ratio Develop non cloud revenue Small Business Servers Exchange Servers Case Study – what happened in NZ? Website www.kambiumconsulting.com Email [email protected] What impact would Kambium have on your business? 0% 20% 40% 60% 80% 100% 2013 2013 2018 2015 2017 3 1 80% 60% 40% 20% 0% -1 0 1 2 Close Rate Successful IT service providers help their clients succeed by making sure they have the right IT for their needs, budgets and goals, that it works well, but more importantly works for them in their workplace… That is what businesses need to succeed. When your clients succeed, you succeed, but just as importantly, the wider economy succeeds. Are you ready for a post- server world? Will you flourish in an environment with less IT infrastructure to maintain? Do you want to build stronger, more valuable relationships with your clients and really make an amazing difference to them? BUSINESS IT ENABLEMENT TOOLBOX

Transcript of S IT X Kambium Partner › wp-content › uploads › ... · 2019-02-28 · Trainer and end-user...

Page 1: S IT X Kambium Partner › wp-content › uploads › ... · 2019-02-28 · Trainer and end-user materials All the resources you need to successfully deliver end user training including

What will replace your revenue as hardware disappears into the cloud?

150

100

50

0

2017 2018 2019 2020 2021

Current Revenue Your Current Plans KAMBIUM

Become a Kambium Partner

95% of clients had an Exchange server, now less than 10%

Small Business Servers have almost disappeared

Grow Revenue

Kambium customers spend more

Clients using Kambium are 20 times more llikely to stay

Quotes with Kambium are 2x more likely to close

Rapidly grow revenue that is independent of technology

Retain Clients Improve Win ratio Develop non cloud revenue

Small Business Servers

Exchange Servers

Case Study – what happened in NZ?

Website www.kambiumconsulting.com Email [email protected]

What impact would Kambium have on your business?

0%

20%

40%

60%

80%

100%

2013

2013 2018

2015 2017

3

1

80%

60%

40%

20%

0%

-1 0 1 2 Close Rate

Successful IT service providers help their clients succeed by making sure they have the right IT for their needs, budgets and goals, that it works well, but more importantly works for them in their workplace…

That is what businesses need to succeed. When your clients succeed, you succeed, but just as importantly, the wider economy succeeds.

Are you ready for a post-server world?

Will you flourish in an environment with less IT infrastructure to maintain?

Do you want to build stronger, more valuable relationships with your clients and really make an amazing difference to them?

BUSINESS IT ENABLEMENT TOOLBOX

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1 2 3 4

What is Kambium?Kambium enables you to focus end client conversations on business outcomes. It provides you everything you need to sell and deliver advisory, productivity consulting and training for Office 365. It’s white labeled so it carries your logo and you own the customer.

• Get to know the

organisation’s BUSINESS

• Build a roadmap for

using IT to enhance their

operation

• Establish senior level

relationships

• It’s not 1999 anymore –

the cloud is built to be

used differently and we

need to help users

• Overcome bottlenecks

with automations and

workflows by properly

using cloud tools

• Get staff up to speed and

keep them up to speed to

maximise productivity

• Not classroom theory, but

real-world onsite training

• Does practice follow

theory?

• Where are the sweet

spots, and where are the

challenges?

• Prove your value by

showing increased

consumption

• Not just infrastructure or

applications but real IT

Management

• Built from real position

descriptions, a

structured approach to

ongoing CIO work

• Sets up the activities,

builds schedules, outlines

tasks and includes

templates and guides

• Plugs into 365 Planner

and Connectwise

Kambium were chosen for the training partner for DB Breweries new Intranet

and SharePoint implementation because of their approach to working

collaboratively and in partnership with us. They provided their expertise and

shared past experience as we designed the content of the training and they provided skilled trainers that

came onto our sites throughout the country to ensure that our people were trained in the new system

within a month of go live.

Melissa Muirhead, People Capability Manager Global Finance and Global Procurement, Heinekin

“We expected to have a quite a lot of stress and anxiety about the transition

from our local servers onto the cloud with SharePoint, but we didn’t experience

that at all. It felt like people were taking it in their stride. They were supported

well and comfortable with the transition.

Jeremy Sole, CEO, ETCO

“They have been invaluable to our organisation and their contribution to

managing our IT issues within the Hawkins Watts Group (Auckland and

Melbourne) has significantly increased efficiency within our business.

Scott Hawkins, Managing Director, Hawkins Watts

Do you want feedback like this?

Business Review “BPR”

Skills and Usage “Coaching”

Consumption Reporting

IT Manager as a Service

“ITMAAS”

BUSINESS IT ENABLEMENT

TOOLBOX

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Finding opportunities is easy

Business Review “BPR”

The Best Practice Review (BPR) enables your Advisor to take a client through a structured process to uncover their business needs. It’s NOT a technical audit or review – it’s an IT Business Audit, and your client’s will LOVE IT!

Using the BPR webapp ensures the process is thorough, efficient and delivers a professionally presented output document. A BPR is typically completed in 16-20 hours. It gives you a report that’s worth thousands of $ to your client!

The BPR provides:

• Clarification on what is and isn’t important to the client

• Recommendations reflecting those priorities

• A roadmap of achieving those priorities including time and budget

Use our web app to guide discussions with business leaders about their priorities

• Highlights priorities and gaps in IT governance, security, tools an end-user skills

• Identifies the compelling reason for ongoing IT projects, making the worthwhile ones more likely to proceed

• Gets past “Lights on” IT and connects with business leaders

• Drives future customer activity to plan, with you!

• Protects you from competitor attacks by building a stronger, more valuable relationship

Present the automatically generated report to them, which highlights current and future needs

Map progress

against the

identified

priorities

2

1

1

3

What can BPR do for you?

A roadmap with budgets and timelines

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We provide everything you need to be successful

Skills and Usage Coaching

You don’t even need your own in-house trainerStart without committing to a new headcount by taking advantage of a KAMBIUM certified trainer in your area.

Once your workload justifies, you can recruit your own full time trainer to increase margin.

Practical, real world training doing every day work. Trainers go to the client’s office for group training and follow up at desks while people do their work.

We spent 4 years refining our content and expertise before “getting it right” and seeing rapid revenue growth. You can avoid

that delay and secure immediate revenue using KAMBIUM.

Trainer and end-user materials

All the resources you need to

successfully deliver end user

training including user guides

and trainer notes

Where to hunt for clients

Consumption reports that

clearly show you and your client

opportunities for increased use of

Office365

Tools to build MRR revenue stream

Quarterly updates on what’s new

in Office365, provoking client

conversations about productivity

improvement and team training

Take advantage of the years we spent “getting it right”

2

Rev

enue

Years

3 reasons why providing training is a no brainer

1. Easy add-on revenue. People need up-skilling in the ever changing software tools they are using

2. Deepen your client relationships. Protect yourself against competitors through a deeper, wider relationship with your client

3. Happy clients. By ‘closing the loop’ with end-user training, your implementation projects will be more successful than ever

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• Are people using the tools as you expect?

• An absence of activity tells you of a problem

• Are all licenses in use?

• Do you have any warnings?

• How secure is their 365 ?

Brings consumption data to life for real world applicability, giving you data-driven recommendations to help your clients do, and achieve more.

Built from real IT Manager & CIO job descriptions and role accountabilities, the ITMAAS system is THE answer to scalable, consistent, high quality vCIO delivery

The Kambium portal uses the BPR content to build out an activity plan with a schedule, task descriptions and templates, using Microsoft Planner or Connectwise

Consumption Reporting

IT Manager As A Service (ITMAAS)

3

4• A BPR provides clarity to clients on how they could benefit from a virtual CIO with clear

deliverables

• Kambium ITMAAS builds up workplans for you, loads them into Planner™ and even includes guidance and templates for each task to help you be successful

LEAD DIGITAL TRANSFORMATION IN THE WORKPLACE

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How will cloud adoption affect your business?Complete this worksheet to calculate how your revenue will change

OFFSET BY NEW REVENUE STREAMS:

Monthly Lost Revenue

How many did you manage?

How many in 3 years?

Number per month

$ Revenue each

Difference Monthly revenue per SBS?

TOTAL MONTHLY IMPACT

MONTHLY BENEFIT FROM CURRENT PLANS

MONTHLY BENEFIT FROM KAMBIUM

=

=

=

1. SBS Servers - = =x

- = =x2. Exchange Servers

- = =x3. Other Servers

- = =x4. Projects

=xPlan 1

=xBest Practice Review

- = =x5. Other

=xPlan 2

=xBPR Uplift effect (clients spend more)

=xTraining/productivity coaching

”Kambium has proven to be invaluable as a recent addition to our Managed Services offering. With the increased requirement for face to face training services being demanded by our clients, the discovery of the training material and process Kambium offers has made all the difference. The fact that Kambium are invested in our business and ensuring its success through their training and direct engagement further supports the decision we made to partner with them.”

- Aaron Smith, Correct Solutions

Website www.kambiumconsulting.com Email [email protected]

The better way to build your IT partnership with your clients in a post-server world.