Rocky Mtn Tech 2016 - Keynote-3 Critical Mistakes
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Three Critical Mistakes IT Makes When Accelerating Innovation… And How to Counteract Them Heman Smith IT Transformation Strategist Accelerate Advisory Services 26 October 2016
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Transcript of Rocky Mtn Tech 2016 - Keynote-3 Critical Mistakes
Three Critical Mistakes IT Makes When Accelerating Innovation…
And How to Counteract Them
Heman SmithIT Transformation StrategistAccelerate Advisory Services
26 October 2016
2
“My business and its IT organization are being engulfed by a torrent of digital opportunities. We cannot respond in a timely fashion, and this threatens the success of the business and the credibility of the IT organization.”
Worldwide CIO Survey Gartner
54% of IT Professionals Project Rapid Growth in Cloud Services Over the Next 2 Years
3Source: Economist Intelligence Research, August 2016
37%of lines of business are setting up their own cloud networks
40%
are building their own apps
62%are increasingly
purchasing SaaS solutions
Why IT Initiatives Fail:
81%Deliver less than expected /
promised
•7% is Technology
•26% is Process
•67% is People
DigitalEnterprise
Business Partner
Infrastructure Provider
6
“ Consolidate, virtualize, outsource resources to cloud “
“ Provide on-demand business aligned applications and
services with quality, reducing costs and increasing agility.”
“ IT and business convergence for
generating demand and increasing
growth. Developing and delivering digital
business models “
Business Relationship
Ope
ratin
g M
odel
Mat
urity
IT Value Model
Future-Proof Your Cloud
Application Agility
Mobilize Everything
Ope
ratin
g M
odel
Mat
urity
Business Relationship
DigitalEnterprise
Business Partner
Infrastructure Provider
IT Value Model – Characteristics
INTERNAL OR VMWARE AUTHORIZED 7
Months to Days On Demand Any Platform
Automated Infrastructure
Automated Services
Automated Business
Reducing CapEx Maximizing Efficiency
Generating Revenue
The Three Critical Mistakes
Technology 1st,
Outcomes 2nd
CONFIDENTIAL 8
#1
9
Stephen R. Covey
Clarity is Critical:
“Over 90% of all conflict is due to a lack of clarity”
Ann Latham – Uncommon Clarity
Wasted Talent, Time & Money… Successful Delivery Capability
11
Before:
• $10M hardware
• $2M Services
• 3 Weeks time to “production” VM
After:
• No additional hardware
• $500K services
• < 24 Hours “production” VM via service portal
The Three Critical Mistakes
Technology 1st, Outcomes
2nd
Technology 1st, People 2nd
CONFIDENTIAL 12
#2
The Dilemma:“Here is the uncomfortable truth: Humans run to a much slower clock than our inventions. …we are the ‘gating factor’.
However, it is people, not processes or technologies, that determine how well an organization adapts to change.”
Creative Teams Need Diversity… and Method
14
Adopt a “Brain Trust” Method
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• Shadow IT• Agile• Innovative
• Tension/Mistrust
• Conflict
• Resolution:• The
Innovation Accelerator Council
The Three Critical Mistakes
Technology 1st, Outcomes 2nd
Technology 1st, People 2nd
Technology 1st, Operations 2nd
CONFIDENTIAL 18
#3
DigitalEnterprise
Business Partner
Infrastructure Provider
IT Value Model – Solution Sets and Themes
Private Cloud- IT Portal- Automated
Provisioning- Business Continuity- Showback
Hybrid Cloud- Cloud bursting- DRaaS
XaaS- Service Lifecycle
extensibility - App Centric Network
and Security
Third Platform- Multi-Cloud- Cloud Native Apps- Big data driven- Agile Focused- Policy driven- Continuous Service
Improvement
DevOps- Micro-service
Architecture- Enhanced Network
Security- Continuous Delivery
Digital Convergence- New business models- Continuous customer
engagement- Digital engagement
IaaS- Service Lifecycle Mgmt- Service Catalog- Org and Process
Transformation- Chargeback
Security
Virtual Infrastructure- Virtualize across
Compute, Storage & Network Assets
- Performance and Capacity
BusinessOutcome IT Capability
IT ProblemBusiness Problem
The Master Key:
Become a high-speed problem solver
21
The Critical Balance
Innovate Optimize
EFFICIENTLY & EFFECTIVELY:
• Deliver the RIGHT RESULT • At the RIGHT TIME• In the RIGHT WAY • At the RIGHT COST
• Secure, Supportable, Scalable, Maneuverable
IT’s Optimization Goal:
Creatively & Surprisingly:
• Deliver MORE than is expected• BEFORE it is needed• In a WAY that changes value• To ACCELERATE the business’ results
• LEAD, don’t LAG
IT’s Innovation Goal:
A Strategic Shift for VMware
VMware Heritage vs. Future
Transforming Data Centers Control Plane for a Multi-Cloud World
SaaSPrivate Cloud
Our FutureOur Heritage
Questions?
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Heman SmithIT Transformation StrategistAccelerate Advisory Services
Thank You
