Robbins Fom8 Dynppt01
25
1 Chapte r Managers and Managemen t Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-1
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Management
Transcript of Robbins Fom8 Dynppt01
1Chapter
ManagersandManagement
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-1
Learning Outcomes
• Tell who managers are and where they work.• Define management.• Describe what managers do.• Explain why it’s important to study
management.• Describe the factors that are reshaping and
redefining management.
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-2
Managers & Management
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-3
Levels of Management
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Management
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Efficiency and Effectiveness
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What Managers Do
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-7
Management Functions
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-8
Mintzberg’s Managerial Roles
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Managers Influence Action
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Skills Managers Need
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-11
Managers’ Jobs Differ
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-12
Organization Size and Location
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Management Study
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Redefining Management
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Customer Service is Key
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-16
Innovation
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History of Management
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Classical Approaches
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General Administrative Theory
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Behavioral Approaches
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The Hawthorne Studies
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Quantitative Approaches
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Contemporary Approaches
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-24
Copyright ©2013 Pearson Education, Inc. publishing as Prentice Hall 1-25
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