RKD interim report

8/7/2019 RKD interim report

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An Interim Report on Business Plan for Corporate Training Centre

Submitted By:

Raj Kumar Dubey

Enrolment No: 09BS0001789

Submitted To:

Prof. Mukund Mate

S-GLOBAL CENTRE FOR EXCELLENCE


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An Interim Report on Business Plan for Corporate Training Centre

Submitted By:

Raj Kumar Dubey

Enrolment No: 09BS0001789

Submitted To:

Prof. Mukund Mate

Date of Submission:

16-04-2010

Distribution List:

Mr. Pramod Jain

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TABLE OF CONTENTS

1. Abstract 4

2. Introduction 5

3. Business Concept 6

4. Operational Strategy 7

5. Business Model 8

6. Organizational Structure 9

6.1Head office 9

6.2 Franchisee 10

7. Infrastructure 10

8. Financial Analysis 11

9. Cost of Project11

10. Revenue Model 12

11. Method of Project cost Estimation 13

12. Marketing Plan 14

12.1 Philosophy of Business 14

12.2 Market Definition and Size 14

12.3 Marketing Mix 16

12.4 Services Offered 16

12.5 Barriers 18

12.6 Frame work for marketing strategy 20

12.7 Market penetration Strategy 20

12.8 Segmentation 20

12.9 Marketing program for trainee 21

12.10 Marketing program for trainers 24

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12.11 Marketing program for Franchisees 26

12.12 Advertisement 27

12.13 Establishing the Total Marketing Communication Budget 28

13. Web Portal Designing30

14. Appendix I32

15. Appendix II34

16. Appendix III

36

17. Appendix IV37

18. Appendix V41

19. Appendix VI 42

20. References43

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ABSTRACT

The project is about preparation of the business plan for opening of corporate training centre

across India. The guiding philosophy behind the project is to meet the unmet demand for

training and education at affordable cost by bringing together best trainers, state of art

infrastructure and training seekers. Beneficiaries will not only involve corporate executives

but also students appearing for exams like CA, CFA, CS, CAT etc. Project also involves

parallel implementation of plan.

Project envisages establishing about 50 training centers across India in two stages. 20 centers

will come up in first stage and 30 in second stages. Mode of operation will be franchisee

model. Mode of delivery of training will be both class room training through two wayinteractive video conferencing.

Business model for the project is high volume low profit. The high volume will be achieved

by large variety of courses and low cost will be achieved by the application of webinar and

interactive video conferencing. Large network of training centers once established will help in

spreading fixed cost per head so we will be able to charge less per candidate.

Objective of project is to convert sole proprietary concern having regional presence into

corporate institution having presence across India and across globe in later stage. Project will give the organization Pan Indian Identity

Project will increase revenue of the organization many folds.

Project will help the organization to go public after 3 years

Project envisages to position the organization as institute providing

high quality low cost training solution. Project will position institute as

follows

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Up to this stage of the project we have prepared detailed marketing plan, established cost of

the project, all the planning for the web portal has been done and all the ground work for the

franchisees like revenue model, investment and terms of agreement location etc is finalized.

INTRODUCTIONS- GLOBAL CENTRE FOR EXCELLENCE is a corporate training centre proving training

in primarily financial and HR- courses. Its located in Pune . And organisation is having god

reputation in the Pune and adjoining cities with beneficiaries like executives of IBM,

Infosys, Intel, Wipro, Daksh, Cognizant, Finolex, LG Electronics, SBI, ONGC, HPCL,

TACO, Caliber Point, Trident, Symphony, NTPC, General Motors, Bajaj Allianz, Atlas

Copco, Tech Mahindra, Godrej, Tata Motors, Tata Johnson, Subros, Honeywell, Cadbury,

SHCIL, Symantec, Suzlon, Mahindra International, Sant-Gobain, Bluepeters, PiaggioVehicles, NPCIL, Navneet Publications, Bharat Forge, Chicago Pneumatic, Skoda,Arco, Dr.

Reddys Lab, Deloitte Consulting , Govt. of Maharashtra , KBK-Chem, Brose, Calibrescan,

Indian Seamless, Mahyco , Airtel, SKF Veedol, Hyundai, Forbes Marshall, MKCL, Force

Motors , Keihin Fie, Indian Railway Finance Corporation (IRFC), Rabo India and Brembo

Brakes etc.

Method of training is primarily workshop mode. Because of the very good response received

by the institute from the industry now S- Global wants to launch a corporate training centreproviding training in various locations of India.

The objective of project is to develop comprehensive business plan for Pan India level

corporate training centre. Main method of data collection is secondary research although

primary research has also been used at some places. Besides this literature survey and

observation method has also been used. Past data and experience of S- global centre is also

important source of information for our project. Literature on project costing, marketing ,

project management, and business plan provided crucial insight in development of the

project.

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Business Concept:

Our Business concept envisages to bridge the gap between the number of training seekers and

institutional capacity in to meet the training requirement in India. To fill this gap we want to

open corporate training centre across India. To begin with we will open training centers in 20

cities in India later on we 30 more centers will come up. Apart from the low number of

training centers the quality of trainers and high cost of training is another bottleneck in

building human resource in India. To meet this challenge we are adopting unique model. We

will recruit top class trainers and to operational cost we will provide training through

webinars and video conferencing. Thus single trainer will be able to provide training to large

number of students at different locations. This will also reduce the cost of franchisees also as

they need not to be present in costly cities. This will also increase access to training by by

reducing cost of trainees as they need not to go some major training centers in big cities.

Further trainees will get more flexibility it will reduce their opportunity cost of training as

well. All this will increase attractiveness of our training programmes.

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Volume

Re ve nu e

Fixed

C o s t

Bre a

k

Eve n

Re ve

nu e

Va ri

a b le

C o s t


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Other Business models

Operational strategy:

In operation we adopted tree method in which we will have head office in Pune and franchises

across India all we have connect with head office. Franchises manger will manage franchise

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Volume

Re ve nu e

Fi

xe

d

Co

st

Br

e a

k

Ev

e n

Re ve

nu e

Va ri

a b le

C o s t

Our Business Model


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centre, all franchises mangers intern will report to regional mangers .All regional managers

will be under the Chief Operating Officer (COO). Detail organizational structure will

explained in the human resource section.

Finance strategy:

We planned to operate under franchises model so we should adopt a model which is feasible

to distribute profit among franchises and head office. So we adopted a profit sharing strategy

so that initial investment will done by the franchises then from the first year we will divide

profit in 20:80 ratio between franchises and head office respectively. It will increase in the

proceeding years.

Business model:

The diagram below we explains our main business model. It is low cost strategy as. In fig we

can observe that we positioned our business in between the differentiation and low cost. It

shows our main concept that is to offer our products at very competitive prices compared to

existing competitors. This can achieved by adopting two way interactive videoconference and

webinar facility as delivery channel. This will reduce our operating cost per centre so we can

achieve low cost. We also offer many diversified programs so that we can get more students

and by high volume we can achieve our breakeven at very low price. By adopting this we will

have higher competitive advantage and competitive scope to operate against all competitors.

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Network:

As we already mentioned we operate in franchise model i.e. head office will be situated in the

Pune and there will be 50 franchises across India, we will select these centers primarily on the

basis of industrial development in these areas, so that our service is easily accessible to our target market.

Organizational Structure:

Organizational Structure of Head office:

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In the above figure we have shown our Head Office organizational structure.

Work profile:

Managing director:Decision makers for all strategy changes

Coordinate with the external and organization environment.

Major stake holder of the company

Chief operating officer:

Operates under the guidance of managing director

Controlling officer of all the function related to our company

Coordinate between the below officer and managing director

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Department heads:

They will take care of their respective departments.

Organizational Structure of Franchisees:

Infrastructure:

Major Vendors short listed are

Godrej interio : for furniture and fixtures

HP computers for IT infrastructures

TATA croma for electrical equipments

Sony India for Video conferencing equipments.

All franchisees will have same infrastructure and procurement of infrastructure will be done

centrally so that we can negotiate with vendor because of bulk purchase. Appendix II

contains the list of infrastructure needed for head office and franchisees.

Financial analysis:

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In any company financial analysis hold most important aspects to run company very

smoothly, to get decision profit or loss decision we have to get both total cost and total

revenue.

Costs of Project:

In our organization structure we divided our total cost into two major aspects i.e. fixed cost

and operation cost. In the fixed cost category we have included the following costs:

1. Infrastructure Cost

Furniture and Fixtures Cost

Electronic Equipments Cost

Video Conferencing Equipment Cost

2. Web Portal Cost

3. Legal Procedure Cost

In the operation cost category we included following costs:

Human Resource Cost

Advertisement Cost

Energy and Fuel Cost

Rent Cost

Maintenance Cost

Course Material Cost

Transportation Cost

Miscellaneous Cost

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Total cost derived from adding both the cost for particular year. Operation cost is also our

company working capital cost so this will show our working capital need for a particular

financial year.

Revenue model:

Our company will earn revenue through training programmes. Our company revenue will

depend on the number of programmes organized and total number of students enrolled per

batch in the working day professional course training. We have two types of training

programs i.e. week days and weekend days programs.

Weekdays training courses we have different model because it will be in monthly/yearly

payment mode. In this we calculate our revenue by multiplying total number of studentenrolled per batch and per subject wise. Some students will enroll for particular subjects so

we have to calculate our revenue on per subject basis.

Weekend programs we have to adopt different model because it will depend on the number

of corporate registered for particular training program. So as we divided these courses, we

have to calculate revenue per course basis then sum up all the revenue to get total revenue for

particular financial year.

We are also planning to start our own consultancy service for the corporate we will generate

income from this category in the succeeding years.

Project costing:

Project costing is very important aspect to start any business because it shows our total initial

investment and working capital. Costing is systematic application of total costing principle to

calculate our investment from the inception because before staring business we should havecomplete picture of total cost for particular period of time, so that we can control excessive

cost and change our plan before investment. Another important benefit of project costing is to

allocate different funds according to our need and importance and also by knowing total

project cost we can raise our fund from different source, to approach any fund houses we have

to be ready with our total cost and revenue model.

Methods of project cost estimation:

There about 3 major methods mainly:

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1. Analogous estimation

2. Bottom-up estimation

3. Delphi method

Above methods have both merits and demerits, on this basis we opted for bottom-up

estimation because it is feasible for our estimation. It involves dividing total work into work

breakdown structure (WBS) so then we have to calculate cost for each activity and then add

all individual cost to get final project cost.

Infrastructure cost:

In this we included furniture, electronic and videoconference cost. We first identified qualitysuppliers then after we made list of total goods to be supplied by the suppliers then we

collected information of unit cost through quotation based on the information given by the

respective companies, we calculated total cost our infrastructure. We have given all the

respective quotation details in appendix IV.

Operation cost:

Human resource cost:

Our organization working capital is majorly occupied by the employees salary and wages. So

to calculate this cost we adopted simple strategy first we made detailed organization structure

then decided their work profile and based on this we adopted banding type of salary packages

so that same level work profile position will get same salary. We showed it the Appendix V

Advertisement cost:

Advertisement is the main focus for our company publicity so we planned to go with media,

newspaper, web, signboards and pamphlets. As we planning to go for franchises first we have

to attract more franchises and then we can advertise for our products so advertisement cost is

also major cost of operation. It is based on the information gathered from the respective

companies for each category of advertisement.

Transportation cost:

Our company network is diversified across India, so it involves travelling across India.Managerial level employees have the responsibility to travel across specified region and to

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observe the operation level of franchises. Monthly meeting will be conducted so that we can

discuss the problem associated with franchises, so that we have to allocate some amount

money for this purpose. Detailed cost sheet is shown in Appendix IV

MARKETING PLAN

Concept of Business

Establishing Global training organization for all type of training courses by bringing together world class trainers, infrastructure and professionals

Mission Statement

To provide training in wide variety of subjects through world class trainers across the globe at

affordable cost.

Philosophy

Providing value to consumer

Delivering more than promise

Transparency

You can make money without cheating

Flexibility

Tag line : These are some of the taglines we suggested for the company.

Building Knowledge society

Adding value to your personality

Earning by learning

We build your Capabilities

Market Definition

Everyone who seeks to add value to themselves through short term non academic

Professional courses. This will include primarily industrial professionals and students.

Estimation of the market size: There are about 50.63 lakhs workers in private sector. Thebroad Occupational pattern of these workers is given below

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Employment in private sector by broad occupational divisions (2003)

S No Occupational Division Employment

1 Professional, technical and

related workers.

10.65 (21.0)

2 Administrative, executive

and managerial workers

2.26 (4.5)

3 Clerical and related workers 7.36 ( 14.5)

4 Sales workers 0.43 (0.9)5 Service workers 2.53 (5.0)6 Farmers, fishermen, hunters

loggers and related workers

4.36

(8.6)7 Production and related

workers, transport

equipment operators and

labourers

23.04

(45.5)

Total 50.63 (100)Note: Figures in brackets are percentages to total against all occupations

First two categories are important for us forming our target market in corporate world. Out of

2.26 employees in the second category 38.1 thousand are in financial intermediation sector

which can be specifically targeted for financial training.

Apart from this will also target students appearing in courses like CA, CFA, NCFM, FRM

etc. The number roughly corresponds to about 1.5 lakhs per year.

So estimated size of target market is between 15 to 16 lakhs ( 10.65 + 2.26 + 1.5).

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MARKETING MIX:

Marketing decision will fall into these decisions:

Product

Price

Place

Promotion

Services Offered:

The term product refers to tangible, physical products as well as services. Any products

launched will involves decision to be made:

Quantity

Quality

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Brand name

Styling

Packaging

We considered above mentioned decision to launce our company products.

In this section we will show about our company sevices. Below mentioned subjects are the

main products by our organization.

Technical analysis, Stock trading, Derivatives , Analysis of Financial

statement, Stock lending, Finance for non finance managers, Strategic Financial Management

for sustained profitability , Efficient Working Capital Management for Competitive edge ,

Implementation of Convergence with IFRS Simplified , CA, CFA, NCFM. FRM . Some

other courses re listed below.

Finance for non finance manager

Tools and technique of financial management for independent directors

Efficient Working Capital Management (WCM) for Sustained

Profitability

Income Tax & Investment Planning for Salary Earners

Tools & Techniques of Finance and Corporate Governance provisions

All aspects of Corporate Risk and Management

All aspects of Corporate Restructuring

Tools and techniques of Business Valuations

Workshop as per AMFIs Module on Mutual Fund

Awaken the Winner in You A Roadmap for Success and Happiness

based on Emotional Intelligence (EI) and Neuro Linguistic Programming

(NLP)

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Living with Sharks yet Growing Joyfully A work life balance

programmes based on NLP and EI.

Effective Time and Stress Management

Inspirational Leadership and Team Building

For detailed list of courses refer appendix I

Price:

We explained our business model will concentrate on the low cost strategy, so by this we will

launch of products at comparatively very low price with respect to our competitors. Low cost

strategy is implemented by using high technology like videoconference across India. Current

situation in the market is all training institution have separate centres across India and they

have to incur high operating cost so by this they have fix there product at high price to gain

profit. So our institution identified the gap exist in the market adopted a novel concept of web

conference type of training methods those methods are prevail in the outside of country so we

introduce this concept to our business model. Main important pricing decisions are:

Pricing strategy:

Our company pricing strategy is penetrating strategy as because in this training sectors

process of changing in the content and technology will be in slow pace so we adopted this

policy because we wanted to stabilize our products in the market for very long run.

Price discrimination:

As our company is offering diversified products we have to discriminate with the products

and with respect to competitors price. Discrimination is based on the content and quality of

the product not on any vague principal.

Promotion:

Our company adopted diversified way of promotion principle to promote our products. We

explained this in detail in marketing communication section.

Place:

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This will indicate the availability of products at different places. In India place matter because

of lack proper transportation facility across India so our organization planned to locate our

training institution across India in the franchises model. The place we selected based on the

industry density and exposure so that our products will get good response. We selected about

50 centers across India.

BARRIERS:

1. High capital cost:

As we explained out total business model it involves high capital cost for starting this type of

business. Capital cost like IT infrastructure and operation cost like videoconference service

cost will account more.

2. High Marketing cost:

As this totally new concept in the market it involves high initial cost to penetrate into market

so that we can reach expected customers. As we planned to go for media and print media also

so it involves huge investment at the starting period.

3. Consumer acceptance and brand recognition:

In education and training sectors is totally service sectors which has high competitors in

market but in our case as we already have experience and database of customers so our

product and also we have recognized our brand in the market so we have very little impede

compared to other organization.

4. Fragmented target market:

It is totally fragmented market i.e. as our target segments are professional and corporate

segment they have totally diversified wants and need so we have to total plan of deciding

products to offer so that it will fulfill their needs. In the current industry environment each

industry needs are totally differentiated so it makes a challenges to plan a unified plan or a

product so that it will decrease of cost and increase profit.

5. Scarcity of good trainers:

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In India a major problem is the qualified trainers in the specified place and time so we

adopted videoconference model so that we can fix this problem. By using this we can

accommodate time and place at a time.

Framework for marketing strategy:

To decide marketing strategy we will analyze following product- market expansion strategy

matrix.

Product- Market Expansion strategy

Current Product New Product

Market penetration strategy

Product- development

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Current

Market


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Market development strategy Diversification Strategy

In first stage our focus will be on market penetration strategy through cost leadership anddifferentiation

Market Penetration Strategy

Objective:

Reaching out to new customers

Influencing current customers to attend more classes

Attracting competitors customers

Convince non user

Segmentation:

Know the existing customers

Their demographic profile e.g. Age, gender, income

Occupation

Qualification

Long term goals

Time when they can take the course

Characteristics of the programme

Value addition by the programme

Duration

Matching the consumer need and programme benefits to identify target segment. How wewill reach out to targeted segment can be explained by following example.

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New

Market


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Marketing Program for Trainees

Course: Chartered Accounts

All subjects of CA

Target Segment : CA aspirants

Where to find: Commerce students of 10+2

B.Com students

Strategy :

Distributing Brochure on examination centers

Signboards in major centers where students prepare for C.A

Conducting seminars in institutes from where appearing / clearing the exam is more

Providing Guidance about the course on website of the institute

Example of Web Support

About CA

CA as career

Eligibility Criteria:

Structure of Examination Stages

Timing

FAQs

Previous year question paper and their solutions

Test Series

Online help

Live Chatting

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Helpline number

How can we help in realizing your goal?

Deadline alerts about forms, examination, result etc

Provision for creating online community to provide platform for interaction

Suggesting reference material and books

OTHER METHODS:

Sending mail to students

Sending message on on-line communities e.g. on orkut, facebook etc

Posting ads on web/ google search etc

Advertisement on Xerox materials

Sending direct mails/ brochures/ e- brochures and calling students in CA 2 nd and 3 rd

stage.

Courses for Industry : Banking and Financial courses

Courses offered : Technical analysis, Stock trading, Derivatives, Analysis of Financial

statement, Stock lending. Finance for non finance managers, Strategic Financial Management

for sustained profitability, Efficient Working Capital Management for Competitive edge,

Implementation of Convergence with IFRS Simplified

Target segment : Bank employees,

Fund Houses,

Insurers,

Brokerage houses and other companies working in financial sectors.

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Strategy: We will approach HR- Department of identified companies and offer them our

services. Focus will be on to enter long term contract to train there employees. Apart

from some off-the-shelf, ready to deliver programs, we will also co-develop new programs on

the basis of our clients' specific requirements. Some of the other needs that we will cater

includes conducting Train the Trainer (TTT) programs and content development.

OUR APPROACH

Marketing Programme for trainers

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Client Introduction

Feedback TrainingDelivery

Showcasing toline managers

TrainingDesign anddevelopment

Discussionleading to initialassessment

Certification


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A. Identifying Trainers:

1. Prepare database of trainers: By searching on internet, sending query to educational

Institutes, industrial organizations

2. Qualification

3. Cost: Lecture cost

Transportation Cost

Lodging cost

Training cost

4. Availability Time

- Location

5. Break even analysis

B. Marketing approach:

Direct Marketing,

Niche Marketing

1. Brochure: It will contain

About us

Vision statement

Mission statement

Tag line

Philosophy

Logo

Information about different programmes

Benefits to trainers

Monetary and non monetary

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Contact us

2. Customizable e- brochures: Suitable for specific need of trainer. In addition to above

details. It will also contain :

How to reach map

Contact number of important services like hotels, hospitals, railway station,

bus stand, taxi stand etc.

Places to visit while in the city

Arranging the lectures according to their free times

Planning the lectures in cities where they are visiting for holiday or some other

work

Special schemes if any

3. Power point presentation that can be mailed or for presentation during personal

Visit.

4. E- mail

5. Personal visits

6. Cross- selling during sirs visit to different institutes.

7. Exploring personal contacts

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Franchisee Marketing Plan

For franchisees we will focus on following aspects:

1. Concept of business

2. Scope of business

3. Potential Profit

4. Ratio of contribution of franchisee and franchisor

5. For which head of expenses franchisor will contribute to the franchisee.6. Infrastructure requirements and standards to be met by the franchisee.

7. Durability and probability of success of project.

8. Table of content of marketing support guide

Marketing strategy:

1. Advertisement in newspapers, Television, radio, business magazines etc.

Advertisement : Example Appendix VI

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ADVERTISEMENT

Advertisement is very important for brand value creation. Branding of our company well help

us in selling our services across the all verticals

Communication Media:

1. Television : We will place advertisements in televisions primarily on business news

channels in evening. Important channels identified are CNBC TV 18, NDTV Profit, CNN

money, ET NOW, Zee Business etc. On Sunday and holidays we will place advertisement in

morning also. For advertisement of Self Help and Motivational courses we will place ads in

morning during the programmes like yoga and spiritual programmes etc.

2. News paper: Primary focus will be on business news papers. Like Economic Times,

Business Standard, Financial Times, Times of India etc. We will place ads on front page and

end page at weekends. Advertorials in Newspaper particularly in supplements like Brand

Equity s, Ascent Education Times etc. For motivational courses we will place advertorials inTimes Life section also.

3. Web:

Free Web Ads:

Clickindia.com

Orientalads.com

Integient.com

Google local Business centre

Message to online communities

Forming online communities on social networking sites like Orkut, Facebook

etc and promoting our services indirectly by debate, discussions and ads.

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Paid web Ads:

On Websites of target companies. e.g. Banks/ Financial Institutions/ IT

companies/ Naukari.com/ Placement agencies/ Educational centers/ Training institutes etc.

4. Sign Boards and Banners: We will place sign boards and banners near major

industrial centers in the city, on circles, near major training institutes etc.

5. Harnessing the power of social networking sites. We will provide create communities,

forum and groups on popular social networking sites like face book, orkut, twitter and

linkedin. We will also promote our programmes by uploading videos on youtube.

For creation of advertisement we will select advertisement agencies from the list

compiled earlier.

Establishing the Total Marketing Communication Budget : We are establishing the

marketing budget by Objective and Task Method

Objective And - Task Method:

1. Market Size: About 15 lakhs potential clients

2. Market share Goal : Our target is to tap the 8% share of the target market that is 1.2 lakhs

people.

3. Percentage of market that should be reached by advertising: We hope to reach 80% of of

the prospects ( 12 lakhs) with the advertising message.

4. Percentage of aware prospects that should be persuaded to our service: We will be

comfortable if 10% of the aware prospects tried our service.

5. Number of advertising impressions per 1% trial rate: The advertisers estimate that 20 %

impressions ( exposure) for every 1% of the population will bring about a 10% trial rate.

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6. Number of gross rating points that would have to be purchased: A gross rating point is one

exposure to 1 % of the target population. Because the we want to achieve 20% exposure to

80 % of target market , we want to buy 1600 gross rating points.

6. Necessary advertisement budget on the basis of the average cost of buying a gross rating

point:

7. To expose 1 % of the target population to one impression, costs an average of Rs 500.

Therefore 1600 gross rating points would cost Rs 800000 .

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WEB PORTAL DSIGNING

The basic aspects of web design are:

The content: The substance and information on the site should be relevant to the site

and should target the area of the public that the website is concerned with. The usability: the site should be user-friendly, with the interface and navigation simple

and reliable.

The appearance: the graphics and text should include a single style that flows

throughout, to show consistency. The style should be professional, appealing and

relevant.

The visibility: the site must also be easy to find via most, if not all, major search

engines and advertisement media.

Website architecture is an approach to the design and planning of websites which, like

architecture itself, involves technical, aesthetic and functional criteria. As in traditional

architecture, the focus is properly on the user and on user requirements. This requires

particular attention to web content, a business plan, usability, interaction design, and

information architecture and web design.

The contents of website will be

Online Registration

The layout of your registration form and the type of information you require from your

registrant. Most forms begin with personal contact information such as name, company,

address, telephone number and email address.

Selection of trainers

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Selection of trainees needs to be conducted under strict criteria and motivation must be

carefully assessed

Franchises selection

Online payment

An online payment service allows trainee to use a credit card or electronic bank

transfer to pay for goods or services we offered. To use an online payment service, the

trainee and owner generally set up accounts that allow them to make or accept

payments. Trainee provide payment information, like bank account or credit card

numbers, and give information about where payments should be deposited

Test series for trainees

Online help

Online help is topic-oriented, procedural or reference information delivered through

computer software. It is a form of user assistance. Most online help is designed to give

assistance in the use of a software application or operating system, but can also be

used to present information on a broad range of subjects. When online help is linked to

the state of the application (what the user is doing), it is called context-sensitive help.

Live chatting

Live Chat widget enables users to chat and share activities in real time, making it appropriate

for online live events. With the Live Chat Widgets users can:

Deadline about forms, examinations

Forums

An online community is a virtual community that exists online whose members

enables its existence through taking part in membership rituals. An online community

can take the form of an information system where anyone can post content, such as a

Bulletin board system or one where only a restricted number of people can initiate

posts

FAQ

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FAQs are listed questions and answers, all supposed to be frequently asked in some context,

and pertaining to a particular topic. Depending on usage, the term may refer specifically to a

single frequently asked question, or to an assembled list of many questions and their answers.

Refer Appendix III for Prototype of web port al

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36

Sl. No. Program Title Duration

1. Finance for Managers & Non-finance Persons 1 day

2. How to make Effective Presentations 1 day

3. Certificate Course on "Practical aspects of Efficient FinancialManagement" 4 days

4.Awaken the Winner in You A Roadmap for Success andHappiness based on Emotional Intelligence (EI) and NeuroLinguistic Programming (NLP)

1 day

5. Fundamentals of Finance for managers and non finance persons 2 days

6. 14-Secrets of Highly Profitable Companies in India 1 day

7. Living with Sharks yet Growing Joyfully A work lifebalance programmes based on NLP and EI. 1 day

8. Tools & Techniques of Financial Management for IndependentDirectors 2 days

9. Fundamentals of Finance for managers and non finance persons 3 days

10. Efficient Working Capital Management (WCM) for SustainedProfitability 2 days

11. Strategies for Winning Negotiations 1 day

12. Income Tax & Investment Planning for Salary Earners 1 day

13. Strategic Financial Management for Cutting Edge & Sustained Growth 2 days

14. Effective Time and Stress Management 1 day

15. Tools & Techniques of Finance and Corporate Governanceprovisions 1 day

16. Inspirational Leadership and Team Building 1 day

17. Opportunities for Inbound and Outbound Investment under FEMA 2 days

18. Understanding Indian Accounting Standards 2 days

19. Convergence with IFRS by Indian Companies 2 days

20. All aspects of Corporate Risk and Management 1 day

21. All aspects of Corporate Restructuring 2 days

22. Tools and techniques of Business Valuations 1 day

23. Workshop as per AMFIs Module on Mutual Fund 1 day

24. Modules of NSEs NCFM Programme 2 days per module

25. Modules of CFPB Programme 3 days per module

26 Strategy to take your business to the next level 1 day

27. Effective Presentation & Communication Skills 2 days

28.

Residential Programme covering -1. Awaken the winner in you2. Finance for Non-Finance Persons & Managers3. How to make Effective Presentations4. 2 hours sessions on Yoga, Meditation & Pranayam in themorning & evening every day.

3 days

Appendix I
http://sglobal.org/Workshop1.htmlhttp://sglobal.org/Workshop7.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop10.htmlhttp://sglobal.org/Workshop18.htmlhttp://sglobal.org/Workshop18.htmlhttp://sglobal.org/Workshop19.htmlhttp://sglobal.org/Workshop19.htmlhttp://sglobal.org/Workshop11.htmlhttp://sglobal.org/Workshop14.htmlhttp://sglobal.org/Workshop14.htmlhttp://sglobal.org/Workshop9.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop3.htmlhttp://sglobal.org/Workshop3.htmlhttp://sglobal.org/Workshop17.htmlhttp://sglobal.org/Workshop17.htmlhttp://sglobal.org/Workshop2.htmlhttp://sglobal.org/Workshop1.htmlhttp://sglobal.org/Workshop7.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop15.htmlhttp://sglobal.org/Workshop10.htmlhttp://sglobal.org/Workshop18.htmlhttp://sglobal.org/Workshop18.htmlhttp://sglobal.org/Workshop19.htmlhttp://sglobal.org/Workshop19.htmlhttp://sglobal.org/Workshop11.htmlhttp://sglobal.org/Workshop14.htmlhttp://sglobal.org/Workshop14.htmlhttp://sglobal.org/Workshop9.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop16.htmlhttp://sglobal.org/Workshop3.htmlhttp://sglobal.org/Workshop3.htmlhttp://sglobal.org/Workshop17.htmlhttp://sglobal.org/Workshop17.htmlhttp://sglobal.org/Workshop2.html


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Appendix II

S No Product Name Specification (W*H*D) Quantity

1 Chair (EDEN-ED-01) 5

2 Chair (Gallop) 18

3 Chair (Diva-PCH-7046A) 10

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4 Chair (Diva-PCH-7044T) 59

5 Trainee Chair( PCH-7004 WITHDESKLET )

400

6 Tables Numero UNO Executive Desk 27 Cabins Trident Middle Executive Desk 5

8 Cabins Finesse Finesse Executive Desk 5026 28

9 Office Tables (STYLO) 48

10 Receptionist Table First Impression Single Rect andDouble Curved (on both sides)(1)

First Impression Single Recta(10)

1+10

11 Conference Room Talk (Boat convex )

Conference room Talk

14 seater (1) 1+10

12 Training room- Unlearn Four seater

( Laptop)

Tutor

2700*680*600 100

22

13 Guest room

S No Particulars

01 15 Monitor

02 1GB RAM

03 160GB HD

04 Optical mouse and Keyboard

05 Dual core processor

06 Head phone with micro phone

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Appendix III

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Appendix IV

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SHRO SYSTEMS PVT. LTD.1184/4, Shreenath, Dnyaneshwar Paduka Chowk, F.C.Road, Shivaji Nagar,Pune 411 005.Tel/Fax: (020) 25532244, 25531863, 25530708, 30225051 (5 lines).

E-mail: [email protected]:www.shrocomputers.com

HP Enterprise Business Partner | Microsoft Gold Certified Partner

| VMWare VIP Enterprise Business Partner

QUOTATIONQuote Ref. No PS/JC/CON/ 2018V1 Date: 11-Mar-10

To

S Global Centre for Excellence

Pune

Kind Attn:Mr.Avinash

Dear Sir,With reference to your enquiry , we are pleased to submit our Quote for following:

UNITVALUE

TOTALVALUE

PART # DESCRIPTION [INR] QTY [INR]

HP Photosmart Premium Fax C309A All -in -one

19675.00 3 59025.001 CC335D

HP Photosmart C6388 All-in-One

Printer / 13720.00 20 274400.002

Scanner / Copier CD028D

3HP Photosmart Plus B209a AIO CD035D 8,800 20 176000.00

4OJ J3608 AIOCB070A 6570.00 3 19710.00

5 HP LaserJet P1007 Printer CC365A 5950.00 5 29750.00

Total 558885.00

4% VAT 22355.40Total 581240.40

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Terms & Conditions

PaymentTer : 100% advance

Taxes: : As mentioned Above

Octroi:Octroi @ 3% extra on invoice value or 70% of the MRP whichever is higher to your account.

: Delivery period - 2weeks after confirm order subject to availability of stock orelse 4 weeks

Delivery provided that the product does not get obsolete from HP

Services: Quoted price does not include installation and implementationcharges

: Any changes by the State/Central Govt. in duties/levies applicable on softwarelicenses/services applicable at the time of delivery will be extra and payable bythe

Others customer

SHRO SYSTEMS PVT. LTD.

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1184/4, Shreenath, Dnyaneshwar Paduka Chowk, F.C.Road, Shivaji Nagar, Pune 411 005.Tel/Fax: (020) 25532244, 25531863, 25530708, 30225051 (5 lines).E-mail:[email protected]

Website:www.shrocomputers.com

HP Enterprise BusinessPartner | Microsoft Gold Certified Partner | VMWare VIP Enterprise Business Partner

QUOTATIONQuote Ref. No PS/JC/CON/ 2019V1 Date: 11-Mar-10

To

S Global Centre for Excellence

Pune

Kind Attn:Mr. Avinash

Dear Sir,With reference to your enquiry , we are pleased to submit our Quote for following:

UNIT VALUETOTALVALUE

PART # DESCRIPTION [INR] QTY [INR]

HP Dx7480MT desktopIntel C2D E7500 (2.93 GHz, 3 MB, 1066FSB)processor

11GB DDR2 800 MHz RAM

27570.00 100 2757000.00

320GB HDDWindows 7 Professional downgrade to XPPWarranty : 3-3-3 (parts,labor,onsite

HP Dx7480MT desktopIntel Dual Core E5300 (2.66 GHz, 2 MB, 800MHz

2FSB)processor

24350.00 100 2435000.001GB DDR2 800 MHz RAM320GB HDDWindows 7 Professional downgrade to XPPWarranty : 3-3-3 (parts,labor,onsite)

3 HP 15.6 inch wide TFT Monitor 6120.00 100 612000.00

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Warranty : 3-3-3 (parts,labor,onsite)

4HP LE1901w 19" Wide TFT Monitor

8250.00 100 825000.00

Warranty : 3-3-3 (parts,labor,onsite)

Total 6629000.004% VAT 265160.00

QuotationDate- 08.03.2010

To, BST No. 400012-S-182 dt. 23-2-96

Global Centre for excellenceCST No. 400012-C-74 dt. 23-2-96

Y-6 Amenity,Planet Millennium Society STR. Cert. No.(Pune)N-24/A-2822 of 6-9-83 & N/25-F-7933 of Pimple Saudagar,Aundh Camp 1-6-86

K/A- Mr Avinash C J Autho. Cert No. 400012-A-1 dt. 23-2-969595889508 Our Order No.:

Qty. Product Description Basic Price Excise Octroi VAT Unit TotalDESKING

2 Numero Uno Exe Table 18500 N.A. 7.875% 12.50% 22451.485 Trident Main desk with ERU 20835 1824.1 3.375% 12.50% 26351.8228 Finess table 5026 11550 N.A. 3.375% 12.50% 13432.2848 Stylo 5750 N.A. 7.875% 12.50% 6978.16

CONFERENCE TABLE1 14 seater- Table Talk in membrane 76000 N.A. 3.375% 12.50% 88385.621 14 seater- Table Talk in veneer 97300 N.A. 3.375% 12.50% 113156.91 mpression 2 Arc Decorative lamina 31722 2777.26 3.375% 12.50% 40121.561 rst Impression 2 Arc Rubberwood t 42820 3748.89 3.375% 12.50% 54158.16

SEATING5 Chair Eden 37286 3264.38 3.375% 12.50% 47158.8218 Chair Gallop 7390 646.99 3.375% 12.50% 9346.7610 Diva PCH 7046R 5373 470.4 3.375% 12.50% 6795.6950 Diva PCH 7044T 3345 292.85 3.375% 12.50% 4230.7400 Chair 7004 with full desklet 4840 423.74 3.375% 12.50% 6121.56400 Chair 7004 with qtr desklet 4617 404.21 3.375% 12.50% 5 839.51

1) Price includes Excise Duty2) Delivery will be made within city limits.

Appendix V

Human Resource costSalary

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S.No Name Of position Numbers Per Mont Total Amount1 Managing Director 1 75,000 750002 Chief Operating Officer 1 65,000 650003 Dept Heads 5 50,000 2500004 Regional Manager 17 40,000 6800005 Accountants 2 25,000 500006 Treasurer 1 15,000 150007 Register 1 18,000 180008 Register Assistant 2 12,000 240009 Personal Assistants 2 6,000 12000

10 System Manager 3 25,000 7500011 Attendant 8 5,000 40000

1304000

Appendix VI

Advertisement : Example

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Franchisee opportunity

Corporate training centre

Introduction containing concept

S Global centre of excellence : Leaders in corporate training across India.

Market: Lakhs of professional and students who seeks to add value to themselves by shortterm non academic practical courses

Business opportunity: To become our Associate at the following locations:

Locations sought:

About S- Global centre:

Established in

Programmes offered

All programmes developed by our Research and development team having longcorporate and academic experience in relevant fields

Testimony: Thousands of satisfied beneficiaries in corporate world.

Future plan: 50 centres across India

As our business Associate, you can capitalize on our following expertise and support:

S-global will bear 100% of the branding, advertising and promotion cost.

Comprehensive Centre Management Support

100% S- global trained Faculty and staff

Centralized Call Centre Support

Course material support

Eligibility:

To become our Business Associate, you should possess

To schedule a personal meeting, Call: xxxxxxxxxxx

For further query visit our website: www.S-Global.org

Mail us on: [email protected]

Head office:

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2. We can identify some of the training centres/ coaching classes for infrastructure sharing.

References:

Corporate Finance- Michael C. Erhardt & Eugene F. Brigham (9th edition)

Operation Management- Richard B chase, Jacobs & Aquilano

Marketing management Phillip Kotler

www.angelcapitalmarket.com

www.indiavca.org

www.bplan.com

www.sebi.gov.in

www.mca.gov.in
http://www.angelcapitalmarket.com/http://www.angelcapitalmarket.com/http://www.indiavca.org/http://www.indiavca.org/http://www.mca.gov.in/http://www.mca.gov.in/http://www.angelcapitalmarket.com/http://www.indiavca.org/http://www.mca.gov.in/

RKD interim report

Documents

Transcript of RKD interim report