Ridge Crest Solid Waste RFP 070111

8/6/2019 Ridge Crest Solid Waste RFP 070111

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CITYOFRIDGECREST

REQUESTFORPROPOSALSFOR

SOLIDWASTEANDRECYCLABLEMATERIALSCOLLECTIONAND

DIVERSIONPROGRAMS

July1,2011

Preparedby:


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CITYOFRIDGECRESTREQUESTFORPROPOSALS

FORSOLIDWASTEANDRECYCLABLEMATERIALSCOLLECTIONAND

DIVERSIONPROGRAMS

Proposal Information:TheCityofRidgecrest(City) issolicitingproposalsfromqualifiedcompaniesto

providethefollowingservicestoitsresidentsandbusinessesforaperiodofsevenyears,withanoption

fortheCitytoextendforuptoanadditionalfiveyears,for:

1. CollectionofsolidwastefromresidentialandcommercialaccountsandCityfacilities.2. CollectionofrecyclablematerialsfromresidentialandcommercialaccountsandCityfacilities.3. ProvisionofothersolidwasteanddiversionservicestotheCity,itsresidents,andbusinesses.

CopiesofthisRequest forProposals (RFP)packagemaybeobtainedviadownloadoremail.Address

requestsbytelephoneoremailtotheCitysproposalcontact:

RobHilton

HF&HConsultants

201NorthCivicDrive,Suite230

WalnutCreek,CA94596

(925)9776959

In addition, the Request for Proposals package can be obtained from HF&Hs website,

http://www.HFHConsultants.com/RidgecrestRFP/index.html.

Interested Parties: The City requests that any interested parties register with the Citys consultant

usingthecontactinformationabove. Registeringasaninterestedpartywillensurethatyoureceiveany

clarifications,addenda,orother information related to thisRFPviaemail immediatelyupon release.

SuchinformationwillalsobepostedtotheRFPdownloadwebsitelistedabove.

Proposer Requirements: The City requests that proposers submit all questions and requests for

information in writing (mail, fax, or email with confirmation request) to the Citys consultant and

refrain from contacting other City employees or City Council members. Therefore, any questions,

requestsforclarification,orrequestsforadditionalinformationregardingtheRFPshouldbesubmitted

inwriting(viaU.S.PostalService,emailorfax,withconfirmationrequest)toRobHiltonattheaddress,

email,orfaxnumberlistedaboveonorbeforeAugust1,2011.


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PreProposalMeeting:TheCitywillbeholdingapreproposalmeetingonJuly11,2011at3:00p.m.:

CityofRidgecrest

100WCaliforniaAvenue

Ridgecrest,CA93555

(760)4995001

Allpartiesconsideringsubmittingproposalsarestronglyencouragedtoattendthismeeting.

ProposalSubmittal:Allproposalsmustbereceivedby3:00p.m.onAugust1,2011.Proposalsreceived

after this time and date may be rejected at the sole discretion of the City. Postmarks will not be

acceptedasproofofreceipt.Proposersshallmailorhanddeliverproposalpackagesto:

CityClerk

CityofRidgecrest


Ridgecrest,CA93555


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RequestforProposalsi

TABLE OF CONTENTS

SectionI Overview...................................................................................................................................... 1

SectionII DescriptionofCurrentServicesandConditions......................................................................... 5

SectionIII ScopeofRequestedServices...................................................................................................... 7

SectionIV ProposalSubmittalProcess........................................................................................................ 9

SectionV ProposalRequirements............................................................................................................. 12

SectionVI ProposalEvaluationCriteria.................................................................................................... 21

LISTOFTABLES

Table1RFPSchedule*............................................................................................................................... 3

Table2CityPopulation&HousingCharacteristics.................................................................................... 5

Table3IWVWDWaterCustomers............................................................................................................. 6

Table4CommercialSolidWaste&RecyclingRatesApprovedinSeptember2009.................................. 6

ATTACHMENTS

Attachment1 DraftFranchiseAgreement

Attachment2 ProposalForms

Attachment3 AntiCollusionAffidavit

Attachment4 SecretarysCertificate


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1 RequestforProposals

Section I - Overview

OverviewoftheRequestforProposals

The City of Ridgecrest (City) is requesting proposals to provide solid waste and recyclable materials

collectionanddiversionservicestoresidentsandbusinesseswithintheCityforaperiodofsevenyears,

commencingonJanuary1,2012withuptofiveyearsinoptionalcontractextensions. Forpurposesof

thisRFP,theCitymeanstheincorporatedareaoftheCityofRidgecrest.Theselectedproposerwillbe

responsible forprovidingallof the requiredservicesat theproposed rates.Therequestedcollection

services are summarized in Section III and described in detail in Article 4 of the Draft Franchise

Agreement (Attachment1). Eachproposer isrequired toreview theDraftFranchiseAgreementas it

definesthespecificcontractualrequirementsfortheservicestobeprovided.Intheeventofaconflict

between the Draft Franchise Agreement and this RFP, the proposer should assume that the Draft

FranchiseAgreementcontrols.

CitysObjectives

The Citys primary objective for this RFP is to procure an effective and efficient integrated waste

management serviceprovider for the residentsandbusinesses in theCity, includingsolidwasteand

recyclingcollectionservices.ThroughthisRFP,theCityseeksto:

MinimizethecostofsolidwasteandrecyclingservicestotheCitysresidentsandbusinessesbyreducingratesfromcurrentlevels.

Achieve and maintain compliance with state regulations regarding integrated wastemanagementanddiversion,includingbutnotlimitedtoAB939;

Ensure reliable, courteous,and high quality servicesareprovided to theCitys residentsandbusinesses;and,

Background

Ridgecrest is a remote community with robust modern amenities and a constituency that is

conservative and highly educated. Historically residents and businesses have enrolled in voluntary

curbsidewastehaulingservicewiththeCitysfranchisedwastehauler. FollowinganIntegratedWaste

Management (CalRecycle) finding of inadequate AB 939 diversion levels, the City was fined and

subsequently adopted mandatory curbside trash and recycling ordinances as part of the Local

Assistance

Plan

(LAP)

in

response

to

a

compliance

order.

This

was

a

source

of

frustration

for

residents

whowereuncomfortablewiththerapidchangesandaccompanyingrateincreasesassociatedwiththe

process. TheCitylaternegotiatedachangetotheLAPallowingresidentstovoluntarilyoptoutofthe

mandatoryresidentialserviceprovisions. Thisactionwasthesourceofdisputesandlegalactionswith

thecurrenthauler. Thosedisputeshavebeenlargelyresolvedandthelegalproceedingshaveverified

theexpirationdateofthecurrentfranchiseasSeptember2,2011.


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Manyresidentsandbusinessownershaveenduredunintendedconsequencesthroughoutthisprocess

andhaveheightenedconcernsabout the futureofwasteandrecycling inRidgecrest. Theprocessof

entering intoanewfranchiseagreementpresentsarareopportunitytosolvemanyoftheissuesthat

led to conflictover the last fewyears. The successfulhaulerwillneed to communicatewithandbe

responsivetotheneedsofcitizensandstateregulatoryagencies.

TheCityrecentlyimplementedapublicoutreachcampaigntosolicitinputfromcitizenswithrespectto

the new franchise agreement. In addition to responsiveness and communication, residents and

businesseswerealso concernedaboutotherkey items including: ratedecrease (addedemphasis for

seniors), bin size options to reflect limited waste production of particular demographics, ability to

consolidate bins in multifamily or strip mall configurations, frequency of recycling pick up, vacation

holds(withinspecifiedparameters),billingbyfranchisee,optionalservice,educationaboutoptionsand

recycling (what isrecyclable,etc.),hazardousmaterialspickup (medicalneedles,etc.),periodicbulky

itempickup,andcustomer incentives. TheCitywelcomesvendor inputonhowbesttoaddressthese

issues.

CitysRights

TheCouncilreservestherighttotakeanyandallactionsitdeemsinitsinterestrelatedtothisRFP.The

Council may reject all proposals, and may thereafter instruct the City Manager to take such further

actionastheCouncilshalldirectincluding,butnotlimitedto,engaginginnegotiationswithoneormore

firms, persons or entities, or issuing a revised request for proposals. The Council may also, at its

discretion,waiveanyminorirregularitiescontainedinaproposal.

NotwithstandinganyotherprovisionoftheRidgecrestMunicipalCode,theCouncilmay,uponfinding

thatitisinthebestinterestoftheCityanduponavoteoftheCouncil,waivethecompetitiveprocess

andmayinstructtheCityManagertotakesuchfurtheractionastheCouncilshalldirectincluding,but

not limited to, requesting best and final offers, engaging in negotiations with one or more firms,

personsorentities,orengaginginsuchotherprocessastheCouncilmayspecify.GeneralRFPAgreements

ThisRFPshallnottobeconstruedbyanypartyasanagreementofanykindbetweentheCityandsuch

party.ThisRFPdoesnotobligatetheCitytoacceptanyproposal,negotiatewithanyproposer,award

anagreement,orproceedwiththedevelopmentofanyprojectorservicedescribedinresponsetothis

RFP. TheCityhasnoobligationtocompensateproposer(s)fortheexpenseofpreparingtheproposal(s)

andparticipatinginthisprocurementprocess.

Proposalsmustcomplyfullywiththerequirementsdetailed inthisRFP, includingallattachmentsand

addendatotheRFP. Requiredsupportingdocumentationmustbeincludedandmustbeappropriately

identified.TheCitymayreject:incompleteproposals;proposalscontainingerrors,inconsistencies,false,

inaccurateormisleading information;proposalsnotsubmittedwiththeproperquantityofcopies;or,

proposalswithotherprocessorcontenterrorsordeficiencies.

Submission of a proposal shall constitute acknowledgment and acceptance of all the terms and

conditionscontainedinthisRFPandtheDraftFranchiseAgreement,asappropriate,unlessanexception


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to specific terms and/or conditions is expressed in writing in the proposal. Submittal of a proposal

signifiesproposerscommitmenttoprovidetheproposedservicesifselected.Proposalsrespondingto

thisRFPmaynotbealteredaftersubmittal,exceptinresponsetoCitysrequestforclarification,andare

firmforaperiodof180daysfromthedatetheproposalissubmitted.

The City shall have the right (but not the obligation) to perform, and each proposer must agree to

cooperatewith,an investigationand reviewofeachproposer'sability toperform theworkrequired.

Suchcooperationbyproposersshallapplynotonlytotheverificationoftheproposer'scapabilityand

experienceintheprovisionofservicesbutalsototheprovisionofanyothercomponentofworkwhich

mayberequiredunderthisprocurement.

ProcessandSchedule

TheproposalsubmittalprocessisdescribedinSectionIV. Thekeyactivitiesandcompletiondatesare

providedinTable1below.

Table1RFPSchedule*

*SubjecttochangebyCity.

FranchiseAgreementComments

Aspreviouslynoted,theDraftFranchiseAgreementisprovidedasAttachment1tothisRFP.Proposers

are to clearly note any exceptions to the Draft Franchise Agreement as part of their proposals, as

specifiedinItem4(ExceptionstoAgreements)ofSectionVofthisRFP. TheCitywillnotconsiderany

changes to the Draft Franchise Agreement during negotiation of a final agreement that are not

identifiedinthecompanysproposal.

COMPLETIONDATE ACTIVITY

July1,2011 CityIssuesRFP

July11,2011 CityHoldsPreProposalMeeting

July22,2011 CityReceivesFinalWrittenRFPandDraftFranchiseAgreement

Questions/CommentsfromProposers

July26,2011 CityIssuesAddendumtoRFPandDraft FranchiseAgreement

August1,2011 CompaniesSubmitProposals

August29 September2,2011 ProposerInterviewsConducted(ifnecessary)

September23,2011 CityCompletesProposalEvaluation

October1,2011 CityCouncilSelectsContractorforNegotiation

October21,2011 CityCompletesNegotiationswithContractor

November1,2011 CityCouncilApprovesSelectionofContractorand

ContractorReceivesFormalAuthorizationtoProceed

NovemberandDecember,2011 Implementation,CustomerEducation,andOutreach

January1,2012 ContractorCommencesServices


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Subcontractors

The City expects that the services detailed herein and in the Draft Franchise Agreement will be

substantiallyperformedbytheprimeproposer,particularlythoseservicesthatinvolvecontactwiththe

public. TheCityiswillingtoentertainproposalsincludingsubcontractorswhowillperformsomeorall

of the followingservices, to theextent that the subcontracted servicescomeata lowercost than if

performedbytheprimaryproposer:

Containerdistribution; Processingofrecyclablematerials;and, Publiceducationandoutreachservices.Proposalswhichanticipatetheuseofsubcontractedservicesmustincludeallinformationrequestedof

the proposer for each subcontractor (applicable to the services they will provide) as well as a clear

descriptionoftheservicestobeperformedbyeachsubcontractor. Proposersdonotneedtoidentify

supplyvendorsorothervendorswhoseroleisnotprimarytotheservicesbeingprovided.


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Section II - Description of Current Services and Conditions

The informationpresented in thissection isfor informationalpurposesonly. Theproposeragreesto

indemnifyandholdtheCityharmlessfromanyclaimsordamagesincurredbyproposerforitsreliance

on this data. Each proposer should take whatever steps it believes are necessary to reasonably

determinetheactualcollectionserviceneedsoftheCityandunderstandcurrentandproposedservice

conditionsintheCitywhenpreparingitsproposal.

DescriptionofCurrentServices

TheCityscurrentfranchiseeprovidesweeklysolidwasteandrecyclingcollectionservicestoresidential

customersthroughouttheCity. Inaddition,businesscustomersthroughouttheCityreceiveservice in

cartsorbinsuptosixdaysperweekforsolidwasteanduptoonedayperweekforrecycling.Dueto

the arid climate and minimal vegetation, the City does not have a green waste collection program.

Residents and businesses who generate green waste materials can selfhaul those materials to the

RidgecrestLandfillfordiversion.

SolidwastecollectedintheCityistakentotheKernCountyRidgecrestLandfillfordisposal.TheCityis

currentlyworkingwith theCounty togatherdataregarding the total tonnagedeliveredandbin fees

paid.Assoonasthatdataisavailable,theCitywillreleaseittoallinterestedparties.

RecyclablematerialscollectedintheCityaretakentotheTehachapiMaterialsRecoveryFacility(MRF).

The total volume of material processed at the Tehachapi MRF is not known at this time. If that

information becomes available, the City will share it with all interested parties as promptly as is

practical.

DescriptionofServiceArea

Inordertofurtherassistproposerswithanunderstandingofthedemandsofthearea,somepopulation

andhousingcharacteristicsareprovidedinTable2.

Table2CityPopulation&HousingCharacteristics

Total

Population

Total

HousingUnits

Occupied

Units

Vacant

Units

Vacancy

Rate

27,768 11,972 10,852 1,120 9.36%

The IndianWellsValleyWaterDistrictprovidedtheCitywiththeinformation inTable3regardingthenumberofcustomers,bycustomerclass,thataresubscribedtowaterservice.WhiletheIndianWells

ValleyWaterDistrictencompassesanarealargerthantheCity,theCitypresentsthisinformationasan

additional data point for potential proposers to use in estimating the service demands of the

community.


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Table3IWVWDWaterCustomers

SingleFamily MultiFamily Commercial

11,037 686 821

As a final data point for consideration by proposers, the City received unaudited customer account

information from thecurrentfranchisee in2009that identified9,400residentialand400commercial

accounts.

Additional,morerecent informationregardingthenumberofaccountsand levelsofserviceprovided

currentlywasnotmadeavailablebythecurrentfranchisee;therefore,eachproposershouldundertake

theirownduediligenceefforttodeterminethequantityandnatureofserviceneededintheCity.

RateInformation

TheCityanticipatesthattheselectedproposerwillprovideserviceatratessignificantlylowerthanthosecurrently inplace.Thecurrentresidentialrate for trashserviceonly is$18.11.Thecurrentresidential

ratefortrashandrecyclingserviceis$30.52. Commercialrateswereapprovedin2009forthecurrent

franchiseewhichincludedprovisionofbothsolidwasteandrecyclingservice. Thoseratesarepresented

inTable4below.

Table4CommercialSolidWaste&RecyclingRatesApprovedinSeptember2009

ServiceLevel Rate

(1)96Gal,1x/wk $40.00

(2)96Gal,1x/wk $50.47

3YD1x/wk $176.17

3YD2x/wk $282.88

3YD3x/wk $389.75

3YD4x/wk $496.31

3YD5x/wk $603.21

3YD6x/wk $710.09


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Section III - Scope of Requested Services

ExclusiveNatureofFranchise

Exceptassummarizedbelowandspecified in theDraftFranchiseAgreement (Attachment1)and the

RidgecrestMunicipalCode,solidwastecollectionservicesforresidentsandbusinesseswithintheCity

shall be provided exclusively by the selected contractor. No person, firm or entity who is not the

contractorshallcollectsolidwasteofanytypewithintheCity;andnoresidentorbusinesswithinthe

Cityshallsolicitcollectionservicefrom,orenterintoanycontractwithaproviderofcollectionservices

who isnottheselectedcontractor.Theselectedcontractorwillalsoberequiredtoofferandprovide

diversionservices includingcollectionofrecyclablematerialsfromcustomersrequestingsuchservice.

Theservicestobeofferedandprovidedbytheselectedcontractorwillnotbemandatedbyvirtueof

propertyownershipandanypropertyownerortenantshallbeallowedtoselfhaultheirownwasteand

recyclablematerials.

ServicestoBeProvided

The services to be provided by the Contractor are detailed in Section 4 of the Draft Franchise

Agreement and the key services are summarized below. Proposers should review Section 4 of the

Agreementforthedetailsofhowprogramsandservicesaretobeprovided.

1. CollectionserviceswithintheincorporatedareasoftheCityshallbeprovidedexclusivelybytheContractorselectedexceptasspecifiedintheDraftFranchiseAgreement. Providingcollection

servicesmeansprovidingsolidwasteandrecyclablematerialscollectionservicetoanyresident

or business in the incorporated area of the City requesting such service. The City is in the

processofrevisingitsmunicipalcodetorequireserviceforalloccupiedcommercialpremises.

2. ContractorshallprovideaneffectiveandefficientintegratedwastemanagementsystemfortheCity, includingsolidwasteandrecyclingcollectionandotherdiversionservices forresidential

andcommercialaccounts(includingCityfacilities)subscribedtothecontractorsservices.

3. Contractor shall provide a bulky waste collection program to residential and commercialcustomersonanoncallbasisuptothreetimesperyearatnoadditionalchargetocustomers.

Contractorshallofferadditionalbulkywastecollections(beyondtheinitialthreeperyear)atan

additionalchargetocustomersrequestingsuchservice.

4. Contractorshallmakeavailableandprovideatnoadditionalcharge,cartandbincontainersinan appropriate size and collection frequency to any residential or commercial customer

subscribingtoContractorsservice.

5. Providing all program elements required by the pending State regulations for mandatorycommercialrecyclingunder theAB32scopingplan including,ataminimum, theprovisionof

collectionservices,education,outreach,monitoring,andreportingforallcommercialandmulti

familypropertiesincludedinthatregulationifandwhenitisadopted.


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6. ContractorshallbillservicerecipientsdirectlyforservicesbasedontheCityapprovedratesandremittheappropriatefeestotheCityandpaymentsforuseoftheKernCountylandfillsystem

totheCountyasprescribedbytheKernCountyWasteManagementDepartment.

7. ContractorshallprovideregularreportingonitsactivitieswithintheCitytotheCityscontractmanagerasspecifiedinExhibitDtotheDraftFranchiseAgreement.

8. Contractor shall provide all public education and outreach services required to adequatelyinform residents and businessesabout such topicsas: the appropriatematerials toplace for

recyclingaswellas thosematerialswhichareprohibited; thematerialswhichareprohibited

fromdisposalandappropriatedisposaloptionsforthosematerials;theimportanceandvalueof

wastereduction,reuse,recyclingandcomposting;and,thecostsavingopportunitiesresulting

from recycling at businesses. Contractorsproposal shall includeadetailedpubliceducation

and outreach plan describing how Contractor intends to implement a public education and

outreachprogramintheCity.

ProposalEnhancements,Innovation,andCostSavingApproaches

The City recognizes that the companies that proposeon this RFPhaveexpertise in theoperationof

integrated waste management systems and the City wishes to benefit from expertise as much as is

practicalandbeneficial to theCitysresidentsandbusinesses. Proposersareencouraged topropose

modificationstothesystemdescribedinthisRFPandDraftFranchiseAgreementifthosemodifications

willresultinanintegratedwastemanagementsystemthatmoreeffectivelymeetstheCitysobjectives.

Suchproposalenhancementsshouldbeproposedinadditionandnotasareplacementtothestandard

specificationscontainedinthisRFPandDraftFranchiseAgreement.

ReimbursementofProcurementCosts

The selected proposer(s) will reimburse the City procurementrelated expenses (including, but not

limited to,consulting feesand legal fees). Theprocurementrelated reimbursementpaymentwillbe

made by the selected proposer(s) no later than the execution date of the Agreement. The

procurementrelatedreimbursementexpenseis$140,000.


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Section IV - Proposal Submittal Process

Companiessubmittingproposals to theCityshall follow theproceduresdescribed in thisSectionand

theproceduresincludedinanysubsequentaddendaorclarificationstothisRFPissuedbytheCity.

StepOneWrittenQuestions

TheCityrequeststhatproposerssubmitallquestionsandrequestsforinformationinwriting(mail,fax,

oremailwithconfirmationrequest) to theCitysproposalcontactandrefrain fromcontactingother

CityemployeesorCityCouncilmembers.Anyproposerwhoisdeterminedtohavecontactedamember

of the City Council regarding this RFP may be disqualified. Therefore, any questions, requests for

clarification,orrequestsforadditionalinformationregardingthisRFPortheDraftFranchiseAgreement

shouldbesubmitted inwriting(preferablyviaemail)toRobHiltonattheaddress listedbelowonor

beforeJuly22,2011.

RobHilton

HF&HConsultants

201NorthCivicDrive,Suite230

WalnutCreek,CA94596

(925)[email protected]

StepTwoPreProposalMeeting

A preproposal meeting will be held at the Ridgecrest City offices on July 11, 2011 at 3:00 p.m.

ProposersmaysubmitwrittenquestionsrelatedtotheRFPandDraftFranchiseAgreementpriortothe

preproposalmeetingviaemailtorchilton@hfhconsultants.comasdescribedinstepone. Inaddition,

oralandwrittenquestionswillbeacceptedatthepreproposalmeeting. Asappropriate,preliminaryoralresponseswillbeprovidedatthatmeeting. AdditionalquestionsmaybesubmitteduptoJuly22,

2011.TheCitywillissueanaddendumtotheRFPbyJuly26,2011respondinginwritingtoallquestions

received. In the event of any inconsistencies between oral and written responses to questions, the

writtenresponsesshallbeusedforthepurposesofpreparingproposals.TheCitymay,atitsdiscretion,

issuearevisedDraftFranchiseAgreementatthattime.

StepThreeProposalSubmittal

Proposersshallsubmitfivebound,doublesidedcopiesoftheircompleteproposal.Proposalsmustbe

printedonaminimumof30% (100%encouraged)postconsumer recycledcontentpaperandbound

copies must be doublesided. In addition, a computer disk shall be submitted and shall contain anelectronic copy of the proposal, all completed proposal forms in Microsoft Excel format (i.e., those

provided in Attachment 2 of the RFP), and a Microsoft Word redline/strikeout version of the Draft

FranchiseAgreement.


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Thepackageshallbesealedandclearlylabeled:

CITYOFRIDGECRESTSOLIDWATEANDRECYCLINGSERVICESPROPOSAL

FROM:

NameofProposer:

Address:

ContactPerson:

TelephoneNumber:

FaxNumber:

Email:

Theproposalmaybemailedorhanddeliveredto:

CityClerk

CityofRidgecrest


Ridgecrest,CA93555

Allproposalsmustbereceivedby3:00p.m.onAugust1,2011. Proposalsreceivedafterthistimeand

datemaybereturnedunopened. Postmarkswillnotbeacceptedasproofofreceipt.

StepFourClarificationofProposalInformation

Proposersmaybeaskedtoclarifyinformationthroughwriting,interviews,orsitevisitswithCitystaffor

itsconsultant. TheCityreservestherighttoincorporateanywrittenclarificationsorothersupporting

documentintothefranchiseagreementasamaterialelementoftheagreement.

StepFiveContractorSelection

The City anticipates reviewing the proposals received and recommending to the City Council the

selection of one or more proposers for negotiation of a final franchise agreement. That

recommendationshallnotbebindingontheCityCouncil.

StepSixNegotiations

OncetheCityCouncildirectsstafftonegotiateafinalfranchiseagreementwithoneormoreproposers,

Citystaffandtheirconsultantshallschedulemeetingswiththeselectedfirms. Timeisoftheessencein

theprocurementoftheseservices,therefore,thenegotiationswillbelimitedtothoseitemsidentified

in the companys proposal as exceptions to the franchise agreement. Each proposer is required to

submit a redline/strikeout version of the franchise agreement noting any deletions of franchise

languageorrequirementsaswellasallreplacementlanguageornewlanguage.TheCitywillnotdiscuss

anyotherchangestothedraftfranchiseagreementthatarenotclearlypresentedintheproposal.


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The City expects that the selected proposer(s) will make themselves available promptly to start the

negotiationsprocessandwillnegotiateexpeditiouslyandingoodfaithtoensureapromptresolutionto

theprocess.IntheeventthattheCitydeterminesthataselectedproposerisnotcooperatingwiththis

process, they may recommend to the City Council that an additional or replacement proposer is

selectedforsuchnegotiation.

At the conclusion of negotiations theproposer willbeexpected toexecute thenegotiated franchise

agreementpriortopresentationtotheCityCouncil.

StepSevenDeterminationofAwardofContract

Citystaffand itsconsultantwillpresenttheresultsofthenegotiationsprocesstotheCityCouncilfor

theirconsideration.Atthattime,theCityCouncilmay:

1. Awardacontracttothesuccessfulproposer;2. Directstaffandtheproposertonegotiatefurther;3. Directstafftonegotiatewithadditionalorreplacementproposers;or,4. Canceland/orrestartthisprocess.


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Section V - Proposal Requirements

This section includes the required outline for the proposal as well as a description of the specific

informationtobeincludedineachsectionoftheproposal.Ataminimum,theproposeristoprovideall

information required in this section as part of its proposal. Proposals should be focused on

demonstrating the proposers ability to fulfill the obligations of the Franchise Agreement. Failure to

provideallrequiredinformationmaybegroundsforrejectionofaproposal.

ProposalOutline

Thefollowingoutlineshallbeusedbyproposerswhencompletingtheirproposals:

i. TitlePage

ii. Cover Letter (signed by the designated representative shown on Secretarys Certificate,

Attachment4,authorizedtobindtheproposingcompany)

iii. TableofContents

1.0 CompanyDescription

1.1 BusinessStructure

1.2 DescriptionofProposersExperience

1.3 Information Regarding Litigation, Regulatory Actions, and Payment of Liquidated

Damages

1.4 KeyPersonnel

2.0 TechnicalProposalforServices

2.1 Collection

2.2 Processing

2.3 RecyclingPlan

2.4 PublicEducation&OutreachPlan

2.5 Billing&CustomerServiceApproach

2.6 ProposedServiceEnhancementsandInnovations

3.0 ProposalForms

3.1 GeneralProposalInformation


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3.2 OperatingStatistics

3.3 StaffingPlan

3.4 EquipmentPlan

3.5 AnnualOperatingCostEstimate

3.4 CartandBinRateProposal

3.5 DropBoxandCompactorRateProposal

4.0 ExceptionstoFranchiseAgreement

5.0 ImplementationPlanandSchedule

6.0 AntiCollusionAffidavit

7.0 SecretarysCertificate

1.0 CompanyDescription

1.1 BusinessStructure

1. Identify the legal entity(ies) that would execute the Franchise Agreement. State whethereachentity isasoleproprietorship,partnership,corporation,orjointventure. Describe in

detail the relationship of the proposer to the executing entity. If the proposer is ajoint

venture,describewhereandhowtheentitieshavecollaboratedbefore.

2. Statethenumberofyearstheproposingentity(ies)havebeenorganizedanddoingbusiness.Proposalshould includeallthenamesofproposers(andexecutingentitiesifdifferentthanproposers)owners/stockholderswithgreaterthanatenpercent(10%)holdingandcreditors

owedadebtgreaterthantenpercent(10%)ofthecompany'stotalassets.

3. Identifyotherentitieswithcommonownershipand/ormanagement.1.2 DescriptionofProposersExperience

1. Statewhethertheproposer iscurrentlyprovidingmunicipallyfranchisedservicestosimilarcommunities,andifso,describethetypeofservicesprovidedandthenumberofaccounts

bycustomertype.

2.

Provide

references

from

at

least

three

jurisdictions

or

large

customers

with

demographic

conditionssimilartotheCityofRidgecrestwherecontractorisprovidingservicessimilarto

those described in this RFP. Include the name, address, and telephone number of each

jurisdictions representative responsible for administering the agreement. Contractor shall

be responsible for identifying references that will be cooperative with this process. Any

referencethatdeclinestocommentorotherwisecooperatewiththeCitysreferencechecks

shallbedeterminedtobeanegativereference.


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1.3 InformationRegardingLitigation,RegulatoryActions,andPaymentofLiquidatedDamages

Describeallpastandpendingcivil,legal,regulatory,andcriminalactionsnowpendingorwhich

haveoccurredinthepast5yearsagainstkeypersonnel(asidentifiedbytheproposerinSection

1.4), proposing entity, and all subsidiaries owned by proposing entity in California. List the

amount of liquidated damages the proposing entity has paid, the name of thejurisdiction to

whichdamageswherepaid,andtheevent(s)whichtriggeredthedamages.

1.4 KeyPersonnel

Providethenames,contactinformationandqualificationsforthefollowingkeypersonnel:

RegionalManager DistrictManager SiteManager OperationsManager CustomerServiceManager

Alsoprovidethename,contactinformationandqualificationsforthepersonwhowillserveas

theprimarycontactpersonfortheCityduringthetermoftheFranchiseAgreement.

2.0 TechnicalProposalforServices

2.1 Collection

Eachproposershalldescribehow itplans toperform the solidwasteand recycling collection

services requested in the RFP and described in the Franchise Agreement. Specifically,

information should address solid waste separately from recycling and services to residential,

commercial, drop box, and compactor customers separately for each customer type. The

proposalshould includeadescriptionof theproposedcollectionprogramand logisticsforthe

bulkywastecollectionprogram (Section4.4.Aof theDraftFranchiseAgreement). Includeata

minimumforeachprogram:

Typeofvehiclesused(e.g.,frontloader,rearloader); Typeandsizeofcontainerstobeprovided; Customersetoutrequirements (e.g.curbside, threefeet fromothercontainersor

vehicles);

Estimateofparticipationlevelsandvolumes; Acceptableandprohibitedmaterials;and, Any special services offered (e.g. battery collection) by the proposer and/or

requirementsplacedoncustomers(e.g.pushouts).

2.2 Processing

Each proposer shall submit the following information to describe the recyclable materials

processingservicestheywillprovide:


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A. Processing Site Information. Name, location, and description of the processing

facility(ies)whererecyclablematerialswillbehandled;nameoftheownerandoperator

ofthefacility(ies);contactnameandphonenumberofthesitemanager;and,thecurrent

averagemonthlyresidueleveloftheprocessingsite. Identifyifthecompanythatownsor

operates the processing site is the same as the proposing entity or is a relatedparty

entity.

B. Transfer Site Information. Since there are no current transfer or material processing

facilitieswithinorneartheCity, it isanticipatedthatthesuccessfulcontractorwillneed

todevelopsomestrategyfortransferringrecyclablematerialstoaprocessingfacilityafter

they are collected in the City. Each proposer should describe their plans for moving

recyclable materials collected in the City to the processing facility including any costs

(under2.2.Fbelow)incurred.

C. PermitsandRegulatoryCompliance. Providecontactnamesfortheregulatoryagencies

thatmonitortheprocessingfacilityscompliancewithapplicablelocal,state,andfederal

lawsandregulations.Foreachcontact,providethenameoftheregulatoryagency,and

thecontactpersonsname,title,andtelephonenumber.

D. FacilityRecyclingInformation. Describethetypeoffacility(e.g.singlestreamMRF,dual

stream MRF, mixed waste MRF, etc.), how that facility operates to maximize material

recovery and minimize residue, and how that facility approaches the marketing of

recyclablematerials.

E. AcceptableandProhibitedMaterials. Providealistofthematerialsacceptedandsoldto

marketsbythefacilityfromcurbsiderecyclingprograms. Theselectedproposerslistwill

beincorporatedintothedefinitionofRecyclableMaterialsforthepurposesofthefinal

FranchiseAgreement.

F. Costs. Providethenetpertonrevenueornetpertonprocessingcostand,ifapplicable,

perton transfer station fees effective on the commencement date of the Franchise

Agreement.Listseparatelyanyregulatoryfees,taxes,orsurchargesincludedinsuchcost.

2.3 RecyclingPlan

Proposers shalldescribe, indetail,how theyplan tocomplywith theDiversionandRecycling

Requirements specified in the Citys Source Reduction and Recycling Element and the

CalRecycle/City of Ridgecrest Compliance Order (Exhibits E and F of Attachment 1, Draft

Franchise Agreement). Specifically, information should separately address planned diversion

operations,programsand/ormethodsfordiversionofmaterialfromresidentialandcommercial

generators. Includeataminimum:

Adescriptionofanyproposedsourceseparationdiversionprogram(s); Adescriptionoftheproposersapproachforacknowledging/rewardingtherecycling

effortsofindividualcustomersand/ortheserviceareaasawhole;and,

Adescriptionofanydiversiontobeachievedthroughsegregationofmaterialsatatransferstationormaterialrecoveryfacility(ies);


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CityofRidgecrest


A description of other innovative solutions to be provided that may increasediversionlevels.

2.4 PublicEducationandOutreachPlan

TheCityplaces importanceoneffectivepubliceducationandpromotionasthekeytohelping

residentsandbusinessesunderstandmoreaboutsourcereduction,reuse,andrecycling.Thisisparticularly important in this case because the recycling program will be based on the

subscriptionofcustomerstotheprogramandtheneedtoadvertiseandpromotethatprogram

toensureitseffectiveness. Theindependenteffortsoftheselectedcontractorwillbecriticalto

the success of their programs. Each proposer shall describe the following separately for

residentialandcommercial(includingCityfacilities)services:

Public education programs that will be implemented for the proposed recyclablematerialsandorganicmaterialsprograms.

Plans for, if any, presentations to schools, churches, and other communityorganizations.

Planfordevelopmentofemployee/tenantrecyclingprogramtrainingbrochuresorothermaterialstobeprovidedtobusinessownerorpropertymanagers.

PlansforparticipationatCityorothercommunityevents,suchasbooths,displays,sponsorship,paradefloats,etc.

Outreachandwasteauditstoidentifyadditionalrecyclingopportunities,ifany. Schedule, description, and quantity of information that will be distributed (e.g.,

newsletters, brochures, etc.). Example materials from other jurisdictions are

encouraged.

Proposed number of hours per week that will be devoted to the promotion andmaintenanceofeachoftheprograms.

Publiceducationandoutreachstafforsubcontractorsqualifications,resumes,yearsofexperience,andreferences.

Samples of similar educational materials, which may have been used in otherprograms.

Proposedannualbudgetforpubliceducationandoutreach.2.5 BillingandCustomerServiceApproach

The proposer should describe its suggested approach for providing billing services and excellent

customerservicetotheCityand itsresidentsandbusinesses. Thisdescriptionshould,ataminimum,

includeinformationregarding:

Billing

Describehowtheproposerwilldevelopthenecessarycustomerserviceandbillingdataatthestartofservices,acknowledgingthatdatafromthepriorserviceproviderwilllikelynot

beavailable.Suchadescriptionshallincludetheproposersapproachforidentifyingservice

needsandprocessforauditingandverifyingtheaccuracyofdataintheContractorssystem.


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Provide sample of customer bills and a listing ofjurisdictions where proposer currentlyprovidesbillingservices,includingacontactnameandphonenumber.

Describeallacceptablepaymentmethodsincludingcontractorsexperiencewithautomatedpaymentsystemsandwebsitebasedpayments.

Describecontractorsapproach,includingfrequency,forperformingauditsofservicelevelsandbillingtoensurethatallcustomersarebeingbilledproperly.

Describe itsproceduresfordealingwithcustomerservice,withregardstocustomerbillingdemands,duringthetransitionandthroughoutthetermoftheAgreement.

Provideadescriptionofproposersexperiencewithbaddebt inothercommunitieswhereproposer currently provides service. This description should list each community, the

number of customers in that community, and the bad debt ratio (expressed as the

percentageofuncollectablebillingsrelativetototalbillings).

CustomerService

Describethelocationwherecustomerserviceoperationwillbehoused. SpecifythenumberoffulltimeequivalentCustomerServiceRepresentatives(CSR)thatwill

servetheCity. Describehowcallswillbehandled/reported,howmanycallsareexpected

per CSR, and describe any changes you will make to your current CSR operation to

accommodatetheCity.

Describe procedures to satisfactorily respond to, record, and report common customercomplaints such as: missed pickups; spills and litter resulting from collection; collection

schedule changes; broken or missing containers; improperly prepared setouts; noise

complaints;trafficandsidewalkobstructionduringcollection;and,safetyaroundcollection

vehiclesduringoperations.

Describe training programs for CSRs including how the CSRs will gain knowledge of theFranchiseAgreementtermsaswellasthelocalneighborhoods,streets,andcustomers.

Describeyourcompanysperformancestandardsrelativetocustomerserviceintermsof: Maximum resolution time (resolution time means the duration of time from the

receiptofthecustomerscomplaintuntilthetimethatthecomplaintisresolvedtothe

customerorCityssatisfaction)

Averageresolutiontime Maximumcallcenterholdtime Averagecallcenterholdtime Emailandwebsiterequestresponsetimes

2.6 ProposedServiceEnhancementsandInnovations

Proposersareencouragedtosubmitoneormoreproposalsforserviceenhancements,innovations,or

costsaving approaches. Examples of possible service enhancements and innovations may include

strategieslikelessfrequentcollection,dirtyMRFing,manualcollection,splitbodycollectionvehicles,

oruseofcustomerprovidedcontainers. Foreachproposalforinnovativeand/orcostsavingservices,


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CityofRidgecrest


proposershallprovideathoroughdescriptionofitsplansfortheprogram,including,butnotlimitedto,

thefollowing:

Thetypeandnumberofcustomersthatwouldbetargetedandbasisforestimatedtonnagelevelsandcustomerparticipationlevels;

Collectionmethodology; Equipmenttobeutilized(e.g.,equipment/vehicledescription,number,types,cost.capacity,

age,etc.). Describeplansforequipmentreplacements through themaximumtermofthe

FranchiseAgreement;

Transferandprocessingfacilities; Marketingstrategyandmarketsforrecyclablematerials; The benefits of theproposed service,and potential challenges related to the serviceand

strategiesformanagingsuchchanges;and,

Communitieswherethisprogramhasbeensuccessfullyimplementedbyproposerorothers.Ifinnovativeorcostsavingproposalsarepresentedandresultinadifferentcostthanthebasicservices

requestedunderthisRFP,proposershallfollowthecostproposalrequirementsspecifiedinSection3.0

belowandsubmitaseparatesetofcostformsforeachalternativeproposaldescribed.

If base service includes innovations that do not change the cost of the service, there is no need to

submitaseparatesetofcostandrateforms.

TheCityisnotobligatedtoevaluateorselecttheseproposals.Innovativeorcostsavingproposalsmay

beconsideredbytheCityifitconcludesthattheywarrantevaluationandanalysis.

3.0 ProposalForms

ProposalForms1through7inAttachment2mustbecompletedtodocumenttheproposersproposed

rates,thecostandoperatingbasisforthoserates,andothergeneralinformation.

3.1 GeneralProposalInformation

Eachproposer isrequired tocompleteProposalForm1 todocumentthecompanysproposalforthe

facilities tobeused fordisposal,processing,vehiclemaintenance,andadministrationandequipment

manufacturersandspecifications.

3.2 OperatingStatistics

Eachproposeristoprovide,onProposalForm2,operationalstatisticssuchasthenumberoffulltime

route personnel that will be assigned to service the City, the number of routes and route hours

anticipatedtoservicetheCity,andthetonnageofsolidwasteandrecyclablematerialsanticipatedtobe

collected in the City. This operational data will provide the City with a basis for evaluating the

reasonablenessofeachproposersplans. TheCitywillreviewtheseoperatingstatisticstodetermine

thereasonablenessofContractorsproposedlevelofeffort.


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3.3 StaffingPlan

Eachproposeristoprovide,onProposalForm3,theirlabor(staffing)plandocumentingthenumberof

fulltimeequivalent employees to be assigned to each line of business (e.g. residential solid waste,

commercialsolidwaste,residentialrecycling,etc.)aswellasthenumberofemployeestobeassigned

toeachadministrativeormanagementposition(e.g.routesupervisors,maintenance,customerservice,

etc.). TheCitywillreviewthelaborplantoensuretheadequacyandappropriatenessoftheproposers

approach to deploying human resources toward the implementationand operation of theprograms

andservicesprovidedinresponsetothisRFP.

3.4 EquipmentPlan

Each proposer is to provide, on Proposal Form 4, their equipment (capital) plan documenting the

number of vehicles, containers, and other capital expenditures that will be employed in providing

services. TheCitywillreviewtheequipmentplantoensuretheadequacyandappropriatenessofthe

proposersapproach todeployingcapital resources toward the implementationandoperationof the

programs and services provided in response to this RFP. The City does not require the use of new

collection vehicles or other equipment, however each proposer should review the equipment

performancestandardscontainedintheDraftFranchiseAgreementtoensurethatallvehiclesproposed

complywiththoserequirements.

3.5 AnnualOperatingCostEstimate

OnProposalForm5,eachproposer isrequired toprovide itsestimatedannualcostofoperations to

servicetheCitylistingcostsseparatelyforlaborrelated,vehiclerelated,processing,disposal,andother

costs. The annual operating cost information will provide the City with a basis for evaluating the

reasonablenessofeachproposersplansandnegotiatingfuturechangesinthescopeofservice. Note

thattheestimatedannualoperatingcostsshallbepresentedincurrentdollars. TheCitywillreviewthe

costestimatetoensurethatitisconsistentwiththeoperatingassumptionspresentedinForm2,labor

assumptions

presented

in

Form

3,

and

equipment

assumptions

presented

in

Form

4.

The

annual

operatingcosts identified inForm5shouldnotdiffer from theannualraterevenueprojectedby the

ratesproposedinForms6and7bymorethan$5,000peryear.

3.6 CartandBinRateProposal

On Proposal Form 6, proposers are required to propose rates for collection of carts and bins from

commercialandresidentialcustomers. Iftheproposeristheselectedserviceprovider,theseproposed

rates will be the companys compensation for providing service to City customers. Note that the

proposedcommercialandresidentialratesshallbepresentedfortherateyearcommencingJanuary1,

2012.

3.7 DropBoxandCompactorRateProposal

On Proposal Form 7, proposers are required to propose rates for collection of drop boxes and

compactorsintheCity. Iftheproposeristheselectedserviceprovider,theseproposedrateswillbethe

companyscompensationforprovidingservicetoCitycustomers. Notethattheproposeddropboxand

compactorratesshallbepresentedfortherateyearcommencingJanuary1,2012.


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4.0 ExceptionstoFranchiseAgreement

Toprovideproposerswithaclearunderstandingoftheroles,responsibilities,rights,andobligationsof

theselectedcontractorandtheCity,aDraftFranchiseAgreementhasbeenincludedasAttachment1to

this RFP. Proposers are required to review the Draft Franchise Agreement prior to submittal of

proposals to the City. This review process allows proposers to prepare the proposal and costs for

serviceswithfullconsiderationoftheirrightsandobligations.

The City expects that the Draft Franchise Agreement will be executed by the selected proposer in

substantiallythesameformaspresentedinAttachment1.AnyproposedexceptionstotheRFPand/or

the proposed terms and conditions of the Draft Franchise Agreement shall be documented in

redline/strikeoutformatbytheproposerintheirsubmittalofthecompleteDraftFranchiseAgreement.

Foreachexceptionnoted,proposershallprovidealternativelanguagefortheCitysconsideration.

TheCityshallreservetherighttodetermineiftheexceptionsarereasonable. Thenumberandnature

of the comments will be compared to those noted by the other proposers during the proposal

evaluationprocess. IftheCitychoosestoenterintonegotiationswithaproposer,thecommentsnoted

and recommended alternative Franchise Agreement language will serve as a starting point for

discussion.

The proposer will be deemed to have accepted and agreed to any provisions of the RFP and/or

proposed terms and conditions of the Draft Franchise Agreement which have not been noted as

exceptionsintheproposal. Withthisunderstanding,theselectedproposermaynotinitiatediscussion

with the City during negotiations related to Franchise Agreement language for which no exceptions

werenoted. TheCitymaywish tohave thesignedFranchiseAgreement inhandbeforeCityCouncil

makesthefinalcontractorselection.

5.0 ImplementationPlan&Schedule

Eachproposershalldocumentitsoperationalandlogisticalplansandscheduleforaffectingatransition

ofserviceswithastartdateofJanuary1,2012.Thisimplementationplanshallincludeeachtasktobe

performed,anotationoftasksrequiringCitystaffeffort,andatargetcompletiondateforeachtask.

6.0 AntiCollusionAffidavit

EachproposershallcompleteandsubmittheAntiCollusionAffidavit,Attachment3.

7.0 SecretarysCertificate

EachproposershallcompleteandsubmittheSecretarysCertificate,Attachment4.


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Section VI - Proposal Evaluation Criteria

The City intends to convene a panel of evaluators to review the proposals received and make a

recommendation to the CityCouncil.Thepanelwillevaluateproposalsand,uponcompletionof the

evaluationprocess,provideawritten recommendation to theCityCouncilas to the responsibleand

qualifiedproposerwhoseproposalprovidescollectionserviceatthelowestcost.Awrittennoticeofthe

evaluation panels recommendation shall be provided to all proposers. Proposals will be evaluated

basedonvariouscriteriathatmayinclude,butarenotnecessarilylimitedto:

Responsiveness

ComprehensivenessandconsistencyoftheproposalwithrespecttothisRFP. Completenessandaccuracyofallproposalforms. Submittalofaredline/strikeoutversionofthedraftfranchiseagreementwithanyexceptionsnoted

and

all

blanks

identified

for

Company

populated.

CompliancewiththeRFPandprocurementprocedures. Inclusionofproposalsurety.ProposersQualifications

Experience Demonstrated experience of proposer and key personnel (those people who areimplementingprogramsandprovidingongoingservicestotheCity)providingtherequestedsimilar

servicestootherjurisdictions. Iftheproposerisajointventure,demonstratedexperienceofparties

workingtogether.

Customer Satisfaction Satisfactionof proposers references for services received in thepast fiveyears (including, but not limited to, satisfaction with implementation, customer service, billing,paymentoffees,reporting,andthehandlingofcontractualissues).

LitigationandRegulatoryAction Natureofpastandpending civil, legal, regulatory,and criminalactionsandhistoryandnatureofpaymentsofliquidateddamages.

TechnicalProposal

Operations Reasonablenessandreliabilityofproposedserviceprovisionmethods,equipment,andreceptacles.

BillingandCustomerServicePlanReasonablenessofproposedbillingandcustomerserviceplanandthelevelofserviceprovidedtocustomers.

RecyclingPlan Reasonablenessandcomprehensivenessoftheproposersplantoperformrecyclingandotherdiversionprograms.

Public Education and Outreach Plan Reasonableness and comprehensiveness of the proposersplantoprovidepubliceducationandoutreachtothecommunity.


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ProposedCost

CostsThereasonableness,accuracy,andconsistencyoftheproposersoperational,labor,capital,cost,andrevenueproposals.

Rates Competitiveness of companysproposed rates to customers relative to ratesproposedbyothers.

ExceptionstoDraftFranchiseAgreement

Number and Nature The number and nature of exceptions to the RFP and Draft FranchiseAgreement.

Likelihood of Prompt and Successful Negotiations The likelihood that the City will be able topromptlyandsuccessfullynegotiatechangestothefranchisewiththeproposer.


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RFPDRAFTSOLIDWASTEFRANCHISEAGREEMENT

BETWEENTHECITYOFRIDGECREST,CALIFORNIA

ANDINSERTCONTRACTORSNAME

July1,2011


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1 TheCityofRidgecrestFranchiseAgreement

TABLEOFCONTENTSARTICLE 1: GRANT AND ACCEPTANCE OF FRANCHISE ........................................ 6

Section 1.1: Grant and Limitations of Exclusive Franchise ........................................ 6

ARTICLE 2: REPRESENTATIONS AND WARRANTIES OF THE PARTIES ............... 8

Section 2.1: Representations and Warranties ............................................................ 8

ARTICLE 3: TERM OF AGREEMENT.......................................................................... 10

Section 3.1: Term of Agreement .............................................................................. 10Section 3.2: Citys Option to Extend ......................................................................... 10Section 3.3: Termination for Failure to Implement Services ..................................... 10

ARTICLE 4: SCOPE OF SERVICES ............................................................................ 11

Section 4.1: Residential Services............................................................................. 11Section 4.2: Commercial Services ........................................................................... 12Section 4.3: Collection Service Operating Requirements ........................................ 13Section 4.4: Other Services ..................................................................................... 14Section 4.5: Standard of Performance ..................................................................... 15Section 4.6: Collection Locations ............................................................................. 17Section 4.7: Other Wastes ....................................................................................... 17Section 4.8: Changes in Scope of Collection Services ............................................ 18Section 4.9: Billing ................................................................................................... 18Section 4.10: Transition to Next Contractor at End of Agreement ........................... 19

ARTICLE 5: PROCESSING AND TRANSFER ............................................................ 20

Section 5.1: Processing and Transfer Arrangements ............................................... 20Section 5.2: Recyclable Materials Marketing ........................................................... 20Section 5.3: Title to Recovered Materials ................................................................ 20

ARTICLE 6: SOLID WASTE DISPOSAL ..................................................................... 21

Section 6.1: Solid Waste Disposal ........................................................................... 21Section 6.2: Gate Fees ............................................................................................ 21Section 6.3: Bin Fees ............................................................................................... 22

ARTICLE 7: RECYCLING PROGRAMS ...................................................................... 23

Section 7.1: The Contractor's Responsibility for Implementation ............................. 23

Section 7.2: Recycling Plan ..................................................................................... 23

Section 7.3: Public Awareness ................................................................................ 23Section 7.4: Termination for Failure to Implement Strategies .................................. 24

ARTICLE 8: OPERATING ASSETS ............................................................................. 25

Section 8.1: Operating Assets ................................................................................. 25Section 8.2: Operation and Maintenance of the Operating Assets .......................... 26Section 8.3: Containers ............................................................................................ 26


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Section 8.4: Vehicle Requirements .......................................................................... 27

ARTICLE 9: GENERAL REQUIREMENTS .................................................................. 28

Section 9.1: Public Access to the Contractor ........................................................... 28Section 9.2: Service Complaints .............................................................................. 28

Section 9.3: Accounting and Records ...................................................................... 28

Section 9.4: Reporting ............................................................................................. 29Section 9.5: Integrated Waste Management Act (AB 939) Compliance ................... 29Section 9.6: Personnel and Subcontractors ............................................................. 30Section 9.7: City Contract Manager ......................................................................... 30

ARTICLE 10: CITY FEES ............................................................................................. 32

Section 10.1: City Fees ............................................................................................ 32Section 10.2: Adjustment to Fees ............................................................................ 32Section 10.3: Payment Schedule and Late Fees ..................................................... 32

ARTICLE 11: CONTRACTORS COMPENSATION AND RATE SETTING ................. 34

Section 11.1: General .............................................................................................. 34Section 11.2: Rates and Annual Adjustments .......................................................... 34Section 11.3: Extraordinary Rate Adjustments ........................................................ 35Section 11.4: Publication of Rates ........................................................................... 36

ARTICLE 12: INDEMNITY, INSURANCE, AND PERFORMANCE BOND .................. 37

Section 12.1: Indemnification ................................................................................... 37Section 12.2: Insurance ........................................................................................... 38Section 12.3: Performance Bond ............................................................................. 40

ARTICLE 13: DEFAULT, REMEDIES AND TERMINATION ........................................ 41

Section 13.1: Default and Remedies ........................................................................ 41

Section 13.2: Liquidated Damages .......................................................................... 42Section 13.3: Uncontrollable Circumstances ........................................................... 44Section 13.4: Right to Demand Assurances of Performance ................................... 45Section 13.5: Waiver of Defenses ............................................................................ 45

ARTICLE 14: RESOLUTION OF DISPUTES ............................................................... 46

ARTICLE 15: MISCELLANEOUS PROVISIONS ......................................................... 47

Section 15.1: Relationship of the Parties ................................................................. 47Section 15.2: Notice to Parties ................................................................................. 47

Section 15.3: Actions of the City in its Governmental Capacity ............................... 47

Section 15.4: Binding Effect ..................................................................................... 48Section 15.5: Amendments ...................................................................................... 48Section 15.6: Further Assurance ............................................................................. 48Section 15.7: Assignment and Transfer of Agreement ............................................. 48Section 15.8: Interpretation ...................................................................................... 49Section 15.9:Jurisdiction .......................................................................................... 51Section 15.10: Entire Agreement ............................................................................. 51


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List of Exhibits

A.Definitions

B.RateAdjustmentMethodology

B1.

Multi

Index

Rate

Adjustment

Methodology

B2.CostBasedRateAdjustmentMethodology

C.ContractorsProposal{Tobeprovidedbyselectedcontractor.}

C1.TechnicalProposal

C2.CostBasisforProposal

C3.InitialRatesforCollectionServices

C4.ImplementationPlanandSchedule

C5.PublicEducationandOutreachPlan

C6.ContractorsRecyclingPlan

C7.ApprovedSubcontractors

D.ReportingRequirements

E.PerformanceBond{Tobeprovidedbyselectedcontractor.}

E.CitysSourceReductionandRecyclingElement

F.CalRecycle/CityofRidgecrestComplianceOrder

G.CityServiceLocations


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SOLIDWASTEFRANCHISEAGREEMENT1This SolidWaste FranchiseAgreement (the "Agreement") isentered intoon the____dayof2

_________,2011,byandbetweentheCityofRidgecrest(hereinafter,the"City"),and{InsertContractor3

Name}(hereinafter,the"Contractor")(together,the"Parties").4

RECITALS5

WHEREAS,theLegislatureoftheStateofCalifornia,byenactmentoftheCalifornia Integrated6

WasteManagementActof1989("AB939")andsubsequentmodificationsthereto,establishedaSolid7

Wastemanagement processwhich requires cities and other localjurisdictions to implement source8

reduction,reuseandRecyclingasintegratedwastemanagementpractices;and9

WHEREAS,AB939authorizesandrequireslocalagenciestomakeadequateprovisionsforSolid10

Wastehandlingwithintheirjurisdictions;and11

WHEREAS, Section 40059 of the State Public Resources Code provides that the City may12

determine aspectsof SolidWastehandlingwhich areof local concern, including,butnot limited to,13

frequencyofCollection,meansofCollectionandTransportation,levelofservices,chargesandfeesand14

nature,location,andextentofprovidingSolidWastehandlingservicesandwhethertheservicesareto15

beprovidedbymeansofpartiallyexclusiveorwhollyexclusiveAgreements,contracts,licenses,permits16

orotherwise;and17

WHEREAS, theCity isobligatedtoprotect thepublichealthandsafetyof theresidentsofthe18

CityandarrangementsbywastehaulersfortheCollectionofSolidWasteshouldbemadeinamanner19

consistentwiththeprotectionofpublichealthandsafety;and20

WHEREAS,theCityhasenteredintoacomplianceplanwithCalRecycleinordertocomeintofull21

compliance

with

AB939

and

the

Parties

understand

that

the

implementation

of

and

continued

22

compliancewith thatplanand theCitysSourceReductionandRecyclingElement (SRRE)willbecome23

theprimaryresponsibilityoftheContractor;and24

WHEREAS,theCityandtheContractoraremindfuloftheprovisionsofthelawsgoverningthe25

safeCollection,Transport,Recycling,andDisposalofSolidWaste, includingAB939and theResource26

ConservationandRecoveryAct42U.S.C.9601etseq.;and27

WHEREAS,theCityCouncildeterminesandfindsthatthepublicinterest,health,safetyandwell28

being would be served if the Contractor performs these services for Residential and Commercial29

Customers;and30

WHEREAS, in accordance with Section 40059 of the State Public Resources Code, the City31

Council isempowered toenter intoagreementswithanyPersonorcorporationand toprescribe the32

termsandconditionsofsuchagreements;and33

WHEREAS,theCityCouncilhasselectedContractorthroughacompetitiveprocurementprocess34

andhasauthorizedtheexecutionofthisAgreementon{InsertDatefollowingCouncilaction};and35

WHEREAS, neither the City nor Contractor could anticipate all of the possible needs,36

considerations,oreventualitiesthatmayariseduringtheTermofthisAgreementandthePartiesagree37


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that theywillworktogether inaspiritofmutualcooperationtoresolveanysuch issuesasandwhen38

theyarise;39

NOW THEREFORE, in consideration of the respective and mutual covenants and promises40

herein,andsubjecttoallthetermsandconditionshereof,thePartiesagreeasfollows:41


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ARTICLE 1: GRANT AND ACCEPTANCE OF FRANCHISE42

Section 1.1: Grant and Limitations of Exclusive Franchise43

By the signing of thisAgreement, the City grants toContractor and Contractor accepts an exclusive44

franchisewithinthecorporate limitsof theCity.SubjecttoMunicipalCodeSection___, the franchise45

grantedtoContractorshallbeforthescopeofservicesdescribedinArticle4ofthisAgreement,subject46

tothe limitationsdescribedbelow inSection1.1.AandexceptwhereotherwiseprecludedbyFederal,47

State,andlocallawsandregulations.48

A. LimitationstoExclusivity.TheawardofthisAgreementshallnotprecludethecategoriesofSolid49

Waste and Recyclable Materials listed below from being delivered to and Collected and50

Transported by others provided that nothing in this Agreement is intended to or shall be51

construedtoexcuseanyPersonfromobtaininganyauthorizationfromtheCitywhichisotherwise52

requiredbylaw:53

1. RecyclableMaterials.OtherPersonsshallmaintain theright toacceptdonatedRecyclable54

MaterialsandtopaytheservicerecipientforRecyclableMaterialssolongasthereisnonet55

paymentmadebytheservicerecipienttosuchotherPerson;56

2. SelfHauledMaterials. A Commercial businessOwner or Resident may Dispose of Solid57

Waste and Recyclable Materials generated in or on their own Premises with their own58

vehicle;59

3. Donated Materials. Any items which are donated by the Generator to youth, civic, or60

charitableorganizations;61

4. Beverage Containers. Containers delivered for Recycling under the California Beverage62

Container Recycling and Litter Reduction Act, Section 14500, et seq. California Public63

ResourcesCode;64

5. MaterialsRemovedbyCustomersContractoras IncidentalPartof Services. SolidWaste65

and/or Recyclable Materials removed from a Premises by a contractor (e.g., gardener,66

landscaper,treetrimmingservice,constructioncontractor,Residentialcleanoutservice)as67

anincidentalpartoftheservicebeingperformedandsuchcontractorisprovidingaservice68

whichisnotincludedinthescopeofthisAgreement;69

6. Animal, Grease Waste, and Used Cooking Oil. Animal waste and remains from70

slaughterhouseorbutchershops,grease,orusedcookingoil;71

7. SewageTreatmentByProduct. Byproductsofsewagetreatment, includingsludge,sludge72

ash,grit,andscreenings;73

8. ExcludedWaste. ExcludedWasteregardlessofitssource;and,74


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9. MaterialsGeneratedbyState,County,andFederalFacilities. MaterialsgeneratedbyState,75

County,andFederalfacilities located intheCityprovidedthattheGeneratorhasarranged76

serviceswithotherPersonsorhasarrangedserviceswiththeContractorthroughaseparate77

agreement.78

ContractoracknowledgesandagreesthattheCitymaypermitotherPersonsbesidestheContractorto79

Collectany andall typesofmaterialsexcluded from the scopeof this Franchise,as set forthabove,80

without seeking or obtaining approval of Contractor. If Contractor can produce evidence that other81

Persons are servicing Collection Containers or are Collecting and Transporting Solid Waste and/or82

RecyclableMaterials (collectively FranchisedMaterials) inamanner that isnot consistentwith this83

AgreementortheCitysMunicipalCode,itshallreportthelocation,thenameandphonenumberofthe84

Personorcompany totheCityContractManageralongwithContractorsevidence. Insuchcase, the85

CitymaynotifytheGeneratorandPersonprovidingserviceofContractorsrightsunderthisAgreement.86

ThisAgreementandscopeofthisfranchiseshallbe interpretedtobeconsistentwithApplicableLaw,87

nowandduringtheTermoftheAgreement.Iffuturejudicialinterpretationsofcurrentlawornewlaws,88

regulations,orjudicial interpretations limit theabilityof theCity to lawfullycontract for thescopeof89

services in themanner and consistentwith all provisions as specifically set forth herein, Contractor90agreesthatthescopeof theAgreementwillbe limited to thoseservicesandmaterialswhichmaybe91

lawfully included herein and that the Agency shall not be responsible for any lost profits or losses92

claimedbyContractortoariseoutoflimitationstothescopeorprovisionsoftheAgreementsetforth93

herein.Insuchanevent,itshallbetheresponsibilityofContractortominimizethefinancialimpactof94

suchfuturejudicial interpretationsornew lawsandtheContractormaymeetandconferwithAgency95

andmaypetitionforaRateadjustmentpursuanttoSection8.3.96


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ARTICLE 2: REPRESENTATIONS AND WARRANTIES97OF THE PARTIES98

Section 2.1: Representations and W arranties99

TheParties,byacceptanceofthisAgreement,representandwarrantthat:100

A. ExistenceandPowers.ThePartiesaredulyorganizedandvalidlyexistingunder the lawsofthe101

State of California,with full legal right, power, and authority to enter into and perform their102

obligationsunderthisAgreement.103

B. DueAuthorizationandBindingObligation.ThePartieshavedulyauthorized theexecutionand104

deliveryofthisAgreement.ThisAgreementhasbeendulyexecutedanddeliveredandconstitutes105

thelegal,valid,andbindingobligationoftheParties,enforceableagainstthePartiesinaccordance106

with its terms,except insofaras suchenforcementmaybeaffectedbybankruptcy, insolvency,107

moratorium,andotherlawsaffectingcreditors'rightsgenerally.108

C. NoConflict.Neithertheexecution,northeperformancebythePartiesoftheirobligationsunder109

thisAgreement: (1) conflictswith, violates, or results in a breach of any law or governmental110

regulationsapplicabletoeitherParty;or,(2)conflictswith,violates,orresultsinabreachofany111

termorconditionofanyjudgment,decree, franchise,agreement (including,without limitation,112

thecertificateof incorporationoftheContractor),or instrumenttowhichtheContractororany113

Affiliate isapartyorbywhichtheContractororanyAffiliateoranyoftheirpropertiesorassets114

arebound,orconstitutesadefaultunderanysuchjudgment,decree,agreement,orinstrument.115

ThePartieshavereadandareawareoftheprovisionsofSection1090etseq.andSection87100116

etseq.oftheCaliforniaGovernmentCoderelatingtoconflictsof interestforpublicofficersand117

employees.Contractorrepresentsitisunawareofanyfinancialoreconomicinterestofanypublic118

officeroremployeeoftheCityrelatingtothisAgreement.119

D. NoLitigation.Thereisnoaction,suit,orotherproceedingasoftheAgreementDate,atlaworin120

equity, before or by any court or governmental authority, pending, or to the Parties best121

knowledge,threatenedagainsttheeitherPartywhichislikelytoresultinanunfavorabledecision,122

ruling,orfindingwhichwouldmateriallyandadverselyaffectthevalidityorenforceabilityofthis123

AgreementoranysuchagreementorinstrumententeredintobyeitherPartyinconnectionwith124

the transactions contemplated hereby, or which would materially and adversely affect the125

performancebythatPartyofitsobligationshereunderorbytheContractorunderanysuchother126

agreementorinstrument.127

E. No Legal Prohibition. The Parties have no knowledge of any Applicable Law in effect on the128

AgreementDatewhichwouldprohibittheperformancebyeitherPartyofthisAgreementandthe129

transactionscontemplatedhereby.130

F. Contractors Statements. TheContractorsProposaland anyother supplementary information131

submittedtotheCity,whichtheCityhasreliedon inawardingandenteringthisAgreement,do132

not:(i)containanyuntruestatementofamaterialfact,or(ii)omittostateamaterialfactthatis133


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necessaryinordertomakethestatementsmade,inlightofthecircumstancesinwhichtheywere134

made,notmisleading.135

G. ContractorsInvestigation. Contractorhasmadeanindependentinvestigation(satisfactorytoit)136

of theconditionsandcircumstancessurrounding theAgreementand thework tobeperformed137

hereunder. Contractorhastakensuchmatters intoconsideration inenteringthisAgreementto138

provide services in exchange for the compensation provided for under the terms of this139

Agreement.140

H. Ability toPerform. Contractorpossesses thebusiness,professional,and technicalexpertise to141

manage,Collect,Transport,andDisposeoftheSolidWasteandtomanage,Collect,Transport,and142

Process Recyclable Materials and Compostable Materials; and Contractor possesses the143

equipment,facility,andemployeeresourcesrequiredtoperformthisAgreement.144

I. VoluntaryUseofDesignatedDisposalFacility. TheContractor,withoutconstraintandasafree145

freemarketbusinessdecision inacceptingthisAgreement,agreestousetheApprovedDisposal146

LocationforthepurposesofDisposingofallSolidWasteCollected intheCity. Suchdecisionby147

ContractorinnowayconstitutesarestraintoftradenotwithstandinganyChangeinLawregarding148flowcontrollimitationsoranydefinitionthereof.149


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ARTICLE 3: TERM OF AGREEMENT150

Section 3.1: Term of Agreement151

TheTermofthisAgreementisfromtheAgreementDateofJanuary1,2012throughDecember31,2019152

and shall continue in full force foraperiodof seven (7) years,unlessearlier terminatedpursuant to153

Section 3.3 hereof. TheAgreementmay be extended in accordancewith this Section or terminated154

pursuanttoArticle13.155

Section 3.2: Citys Option to Extend156

AttheCityssolediscretion,thisAgreementmaybeextendedwithoutamendmentforaperiodofno157

lessthanone(1)yearandnomorethanfive(5)additionalyearsforatotalTermthatdoesnotexceed158

twelve(12)years.IftheCitydesirestoextendtheAgreement,theCityshallprovidetheContractorwith159

writtennoticeofitsdecisiontoextendtheAgreementatleastonehundredeighty(180)daysbeforethe160

expirationoftheTerm.SuchnoticebytheCityshallspecifythedurationoftheextension.161

Section 3.3: Termination for Failure to Implement Services162

TheContractorhasagreedherein, througheither itsown labor,equipment,and facilitiesor facilities163

providedbyothers,toimplementvariousprogramsinordertoexpandthetypesofservicesprovidedto164

theCity.FailuretoimplementtheservicesdescribedinthisAgreementuponthecommencementofthis165

Agreementforanyreason,shallconstituteanEventofDefaultinaccordancewithSection13.1hereof.166


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ARTICLE 4 : SCOPE OF SERVICES167

Contractor shall perform the Services described in this Article 4. This Article 4 describes the168

requirementsfortheservicestobeprovidedincludingthetypesandsizesofContainerstobeprovided169

byContractor,availableServiceLevelsand frequencies,acceptableandprohibitedmaterials,andany170

additionalservicestobeprovided toCustomerswhosubscribe to thatprogram.Failure tospecifically171

requireanactnecessarytoperformtheservicedoesnotrelieveContractorofitsobligationtoperform172

suchact.173

Section 4.1: Residen tial Services174

ContractorshallprovidetheservicesdescribedinthisSection4.1toanyResidentialCustomerwithinthe175

City who subscribes with Contractor for such service. The Residential sector includes MultipleUnit176

Dwellingswithfour(4)orlessunits.177

A. SolidWasteCollection. ContractorshallCollectSolidWasteinContractorprovidedCartsone(1)178

time per week from Residential Customers and Transport all Solid Waste to the Designated179

DisposalFacilityforDisposal.180

Containers: Carts181

ContainerSizes: 96gallons(orsimilarsize)standard;64gallons(orsimilarsize)for182

seniorsand/ordisabledcustomers183

ServiceFrequency: One(1)timeperweek184

ServiceLocation: Curbside185

AcceptableMaterials: SolidWaste186

ProhibitedMaterials: RecyclableMaterials,ExcludedWaste187

AdditionalService: Contractor shall provide additional Solid Waste Carts to SingleUnit188

DwellingCustomersuponrequestandmaychargetheAdditionalSolid189

WasteCartRateapprovedbytheCity.190

B. Recyclable Materials Collection. Contractor shall Collect Recyclable Materials in Contractor191

providedContainersone(1)timeeveryotherweekfromResidentialCustomersandTransportall192

RecyclableMaterialstotheApprovedRecyclableMaterialsProcessingFacilityforProcessing.193

Containers: Carts195

ContainerSizes: 96gallons196

Service

Frequency:

One

(1)

time

every

other

week

197


AcceptableMaterials: RecyclableMaterials199

ProhibitedMaterials: SolidWaste,ExcludedWaste200

AdditionalService: ContractorshallprovideadditionalRecyclableMaterialsCartstoSingle201

UnitDwellingCustomersuponrequestandmaychargetheAdditional202

RecyclingCartRateapprovedbytheCity.203


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Section 4.2: Comm ercial Services204

Contractorshallprovidetheservicesdescribed inthisSection4.2toanyCommercialCustomerwithin205

theCitywhosubscribeswithContractorforsuchservice.TheCommercialsectorincludesMultipleUnit206

Dwellingswithfive(5)ormoreunits.207

A. SolidWasteCollection.ContractorshallCollectSolidWasteinContractorprovidedContainersnot208

lessthanone(1)timeperweekfromCommercialCustomersandTransportallSolidWastetothe209

DesignatedDisposalFacilityforDisposal.210

Containers: Carts,Bins,DropBoxes,Compactors211

ContainerSizes: 96gallonCarts;212

1.5,3,and6 cubicyardBins;and,213

DropBoxesorCompactors(asrequestedbyCustomer)214

ServiceFrequency: Uptofive(5)timesperweekbutnotlessthanone(1)timeperweek,as215

requestedbyCustomer216

ServiceLocation: Curbside; or other Customerselected service location at the217

CommercialPremises (push/pullchargesmayapply ifContainer isnot218immediatelyaccessiblebytheCollectionVehicle).219

AcceptableMaterials: SolidWaste220

ProhibitedMaterials: RecyclableMaterials,ExcludedWaste221

AdditionalService: Upon Customer request and to accommodate periodic additional222

serviceneeds,Contractor shallprovideCollection service at a greater223

frequency than theCustomers regularly scheduled service,up to the224

maximum Service Frequency and Contractor may charge the225

appropriateRateforthehigherServiceFrequency.226

OtherRequirements: Contractor shall, at Customers request and for an additional charge,227

open and close gates, push and/or pull Containers, lock and unlock228

Containers,orperformotherservicesasreasonablynecessarytoaccess229

andemptyContainers.230

B. Recyclable Materials Collection. Contractor shall Collect Recyclable Materials in Contractor231

providedContainersnotlessthanone(1)timeeveryotherweekfromCommercialCustomersand232

Transport all RecyclableMaterials to theApproved RecyclableMaterials Processing Facility for233

Processing.234

Containers: Carts,DropBoxes,Compactors235

ContainerSizes: 96gallonCarts;236

1.5,3,and6 cubicyardBins;and,237

DropBoxesorCompactors(asrequestedbyCustomer)238

ServiceFrequency: Uptoone(1)timeperweekbutnotlessthanone(1)timeeveryother239week,asrequestedbyCustomer240

ServiceLocation: CurbsideorotherCustomerselectedservicelocationattheCommercial241

Premises(push/pullchargesmayapply ifContainer isnot immediately242

accessiblebytheCollectionVehicle).243

AcceptableMaterials: RecyclableMaterials244

ProhibitedMaterials: SolidWaste,ExcludedWaste245


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AdditionalService: Upon Customer request and to accommodate periodic additional246

serviceneeds,Contractor shallprovideCollection service at a greater247

frequency than theCustomers regularly scheduled service,up to the248

maximum Service Level and Contractor may charge the appropriate249

RateforthehigherServiceLevel.250

OtherRequirements: Contractor shall, at Customers request and for an additional charge,251

open and close gates, push and/or pull Containers, lock and unlock252

Containers,orperformotherservicesasreasonablynecessarytoaccess253

andemptyContainers.254

Section 4.3: Collection Service Operating Requirements255

A. RegularHoursofService.TheContractorshallschedulenoCollectionsfromanyPremisesonany256

dayearlierthan6:00a.m.orlaterthan6:00p.m.provided,however,thattheCitymay,atitssole257

discretion, change the Collection time as required by the needs of the Customers or the258

Contractor.259

B. Emergency Service. Collections of Solid Waste necessitated by an emergency, which the City260

ContractManagerdeterminesthreatensthepublichealthandsafetywithintheCitywillbemade261

bytheContractoratthedirectionoftheCityContractManager.SuchEmergencyServicesmaybe262

requiredoutsideoftheregularCollectionhoursandschedule.IftheCityrequeststheContractor263

toprovideEmergencyServices,theContractorwillusetheContractor'sgoodfaithbesteffortsto264

respond to such a request. The City shall reimburse the Contractor for all documented and265

reasonablecostsincurredinordertocomplywiththeprovisionsofthisSection.266

C. NoiseLevels.TheContractorshallperformtheCollectionServicesinamannerthatminimizesthe267

noise resulting from itsequipmentandpersonnelandshallensure that it is incompliancewith268

ApplicableLawandtheCitysMunicipalCode.269

D. Holidays.CollectionofSolidWasteandRecyclableMaterialsshallnotberequiredonthefollowing270

legalholidays:NewYear'sDay,MemorialDay, IndependenceDay,LaborDay,ThanksgivingDay271

andChristmasDay,except in caseofemergencyorasotherwise requiredby theCityContract272

Manager.WheneveraregularCollectionfallsonsuchaholiday,theCollectionshallbemadeon273

thefollowingworkingday,andCollectionsthroughout theCityshallbecomecurrentwithinone274

(1)week thereafter.Writtennoticeof thispolicyshallbeprovided toCustomersnomore than275

thirty(30)dayspriortosuchalternativeserviceday.Collectionshallnotberescheduledwhenthe276

holidayfallsonaSaturdayorSunday,unlessotherwiseagreedtobytheCityandtheContractor.277

E. Preservation of Public Health and Safety. The Contractor shall at all times operate in such a278

mannerastoprotectthepublichealthandsafety.TheContractoragreestoestablishprocedures279

andeducateitsemployeesastosuchproceduresregardingpropermethodsfortheprotectionof280

thegeneralpublic, including,butnot limited to,arranging for theproperand legalDisposalof281

hazardoussubstancesencounteredduringitsperformanceunderthisAgreement.282


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Section 4 .4: Other Services283

A. BulkyWasteCollection.ContractorshallofferBulkyWasteCollectionServicestoResidentialand284

Commercial Customers on an oncall basis up to three (3) times per year (as requested by285

Customer) within five (5) Business Days after the Customerrequested service date at no286

additionalchargetoCustomers.Contractorshallofferadditionalservicelevelsandfrequenciesto287

Customers upon request for an additional charge. Contractor shallmake reasonable efforts to288

scheduleoncallBulkyWasteCollectionsonadaythatisconvenienttotheCustomer.289

Contractor shall Collect Bulky Waste from Customers and Transport the Bulky Waste to the290

DesignatedDisposalFacility.291

Containers: Notapplicable292

ServiceLevel: Uptothree(3)cubicyardsofSolidWaste,RecyclableMaterials,andE293

WasteORuptoone(1)ApplianceorBulkyWasteItem294

ServiceFrequency: Uptothree(3)timesperyear(asrequestedbyCustomer)295


AcceptableMaterials: SolidWaste,RecyclableMaterials,BulkyWaste,EWaste,andUWaste297ProhibitedMaterials: ExcludedWasteoranysingleitemthatexceedstwohundred(200)lbs.298

inweight299

AdditionalService: Contractor shall Collect additional items that exceed the above300

described service level and may charge the Additional Bulky Waste301

ItemRateapprovedbytheCity(asrequestedbyCustomer).302

ContractorshallprovideadditionalCollectioneventsfora303

Customerbeyondthree(3)peryearandmaychargetheAdditional304

BulkyWasteItemCollectionRateapprovedbytheCity.305

OtherRequirements: TheContractorshallprovidetheservicetotheCustomerwithinfive(

Ridge Crest Solid Waste RFP 070111

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