Revolutionizing CRM market & B2B eCommerce - Oro MeetUp in Paris
Transcript of Revolutionizing CRM market & B2B eCommerce - Oro MeetUp in Paris
Oro MeetUp France#OroMeetUp | Mardi 6 Décembre
OroMeetUp France
Bienvenue !!
OroPlatformOroCRM OroCommerce
Akeneo Marello
and much more …
OroMeetUp France
Bienvenue !!
OroMeetUp France
Merci !
Agenda
15h15 - 15h45
Découvrez comment April Moto augmente son taux de transformation avec OroCRM
15h45 - 16h15
La Compagnie des Vacances accélère son développement en Europe avec OroCRM
Pause Café – Démos & Networking
Arnaud Touzeau Directeur Technique,April Moto
Julien Heroux Responsable SI, April Moto
Stéphane Calimodio Co-fondateur, Synolia
Agenda16h30 – 17h15
B2B, soyez prêts pour la 2ème vague e-commerce
17h15 - 17h45
Comment Paypal accompagne les e-commerçants B2B
17h45 - 18h15
Plus rapides, plus beaux, plus intelligents : comment améliorer le ROI
de vos campagnes d'emailing ?
Cocktail Dinatoire - Démos
Frédéric De Gombert CEO Co-fondateur,Akeneo
Federico Zambelli HosmerHead of SMB Western Europe,PayPal
Simon BridCo-fondateur,dotmailer
Agenda
Pour commencer
Découvrez comment Oro révolutionne les marchés du CRM et de l’E-commerce B2B
Yoav KutnerCEO, Oro Inc
Bonjour!
Revolutionizing Commerce
The Oro Team
Yoav KutnerCEO
Jary CarterCRO
Dima SorokaCTO
Michael BessolovVP, Engineering
Motti DaninoVP, Operations
Roy RubinAdvisor
Oro
• 160+ employees
• 4 Countries
• 6 offices
• Backed by Highland Europe
About Oro
The Vision
Open Source
Flexibility
Customizability Ecosystem
Total CostOf Ownership
Open Source
Oro’s Technology Principles
• Extensibility
• Flexibility
• Maintainability
• Performance
• Security
• Deployment
Oro’s Technology Stack
• OroPlatform, OroCommerce and OroCRM
• PHP, MySQL, PostgreSQL
• Symfony2
• Backbone
• Elasticsearch
• OroCloud
• Docker
• Kubernetes
Oro Downloads
Aug-15 Sept-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sept-16 Oct-160
30,000
60,000
90,000
120,000
150,000
Oro Downloads
Active Oro Installs
Aug-15 Sept-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sept-16 Oct-160
27,500
55,000
82,500
110,000
137,500
Active Oro Installs
The Oro Community
OroPlatform Features
• User and permission management
• Global search
• REST and JSON API
• Report and workflow engine
• Navigation
• System configuration
• UI/UX controls
• More…
2.0
• Message Queue (RabbitMQ)
• Single code namespace
• Workflow permissions management
• Advance user authentication settings
2017
• Advanced access rules
• Schema less entity management
OroPlatform Roadmap
Applications Built on OroPlatform
Create a Better Customer Experience
“Worldwide CRM Market size grew 13.3% from $20.4B in 2013 and will grow to $36.5B in 2017”
(Gartner May 22 2015)
18.40%
12.10%
9.10%
6.20%
3.80%
50.40%
SalesForce SAP Oracle MS Dynamics IBM Other
CRM Market Share
OroCRM Fits the SMB Needs
SalesForce
SAP/Oracle
SugarCRM
Zoho
InfusionSoft
OroCRM
Flexibility
Total Cost of Ownership
Multi-Channel
360 Degree View of The Customer
Marketing
Workflows
• Sales team management
• BI reporting and dashboards
• Social Integration
• Integration with leading ecommerce
platforms
OroCRM Roadmap
• All the CRM enterprise version features
• Same Ultimate flexibility and performance as the
on-premise version
• The latest SaaS version Launched in September
2016
• Over 700 new instances
• OroCRM PaaS is scheduled for early Q2/2017
OroCRM Enterprise Cloud
OroCRM Customers
Data
Processes
Systems
Metrics
Questions
Analytics
Profit
Analytics Activity
Factoring in OroCRM licensing and development costs, marketing and operational costs…
ROI from campaigns so far;
• Segmented Promotions: 3,186%• Direct Mail: 1,050%• Automated Email: 5,111%
Payback time for OroCRM investment, 3 months
A L L I E S
OroCRM Pricing Model
What is B2B Commerce?
• Business to business (B To B/ B2B) is a type of commerce transaction
that exists between businesses, such as those involving a manufacturer
and wholesaler, or a wholesaler and a retailer.
– investopedia.com
• Business to Business Electronic-Commerce one business selling to
another business via the Web.
– PC Magazine
B2B e-Commerce Use Cases
• Self served model.
• Buyer Seller interaction
• Market place
2012 20200
3
6
9
12
15
5.5
12
Source Frost & Sullivan
Global B2B Online Gross Sales Volume (Trillions)
“U.S. combined spend on Commerce and Order Management platforms will grow at an annual compound growth rate of 10%
in the next 4 years from $1.4B in 2014 to $2.1B in 2019.”
– The Forrester Wave
B2B Commerce Gaps
Hybris/Intershop
Magento
Oracle/ATGIBM/WebSphere
NetSuite
OroCommerce
Cloud Craze
Total Cost of Ownership
Flexibility
“Demandware, Digital River, MarketLive and Elastic Path do not have the capabilities to support complex B2B needs. They
were all included though in the B2C wave report.”
– The Forrester Wave
Why OroCommerce?
• Multiple Websites
• Mobile Optimized Buyer and Sales Representative Experience
• Corporate Accounts
• Personalized Catalogs
• Multiple Price Lists
• Configure-to-Quote and Quote-to-Order Workflows
• Quick Order Form
• Store Frontend Optimized for B2B Buying Experience
• B2C-style branded frontend and experience
Corporate Accounts
Personalized Catalogs
Multiple Price Lists
Quick Order Form
Store Frontend Optimized for B2B Buying Experience
Configure-to-Quote and Quote-to-Order Workflows
OroCommerce Roadmap
• Fully personalized customer
experience• Built-in flexible content
management• Sales Rep Interface• Contract pricing• Configurable payment term levels
• Mobile Optimized with Buyer and
Sales Representative Experience• Reports, dashboards and data
insights
• Integrations – ERP, Accounting,
Shipping, Payments eyc• Shopping cart price rules,
discounts and coupons• Guest checkout, account
application workflow, payment
terms application workflow• Built-in customer messaging
OroCommerce Pricing Model
Revenue Cost # of Users Included
<€10M €35,000 10
€10-25M €65,000 25
€25-50M €100,000 50
€50-100M €150,000 100
>€100M €250,000 200
Additional Users €99 Month/user
Announcements
Beta 5 is Now Available
RC will be Available on 12/16
GA will be available in Q1/17
OroCommerce Akeneo ConnectorAlpha Version is now Available
• Alpha version - beta 3 compatible allow the Oro admin to import basic Akeneo standard catalog entities, including
Categories Attributes & attributes' options Products Media (Images, PDF files...)
• Beta 1 : Make it Beta 5 compatible
• Beta 2 : Improve the bundle w/ a sftp connection management from the OroCommerce UI
• Beta 3 : Improve the bundle w/ the family and the variant group flows to import attribute sets
and configurable products
OroCommerce Akeneo ConnectorAlpha is now Available
Merci beaucoup!
e: [email protected]: @YoavKutner