Reviews, Revenue, & SEO - ReviewTrackers Webinar
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Transcript of Reviews, Revenue, & SEO - ReviewTrackers Webinar
Topics • How Reviews Drive Search • How Reviews Drive Consumers • How Reviews Drive Revenue • Q & A
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Chicago Grind - Edgewater - Chicago, IL | Yelp www.yelp.com > Food > Coffee & Tea Rating 4 • 16 reviews - Price range: $
YELP RESULT
GOOGLE RESULT
Little Coffee Co. www.littlecoffeeco.com 3 reviews
LOW RANKING RESULT
THE SEO IMPACT
Reviews Drive Search & Clicks
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Consumers Rely On and Trust Reviews
72% of consumers trust online reviews as
much as personal recommendations made
by friends & family. Modern Comment, 2013
Nearly 4 out of 5 American consumers –
or 78% – read online reviews before making
a purchase decision YouGov, 2014
Online reviews inspire 2x more trust
than social networking 'likes.'
About.com, 2012
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Volume of reviews increases profile of website, boosts traffic and sales
Reviews Drive Website Conversion
Reviews Drive Revenue
A one-star rating decrease causes a 5-9% loss in
revenue. Harvard Business School, 2011
of consumers say that their buying decisions
are influenced by online reviews.
Dimensional Research, 2013
90%
4-out-of-5 consumers reverse a purchase
decision after reading a negative review.
Cone Online Influence Trend Tracker, 2011
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Volume of reviews tied to trend identification.
Different Ratings Provide Different Insights
Loved it
Liked it
It was ok
Disliked it
Hated it
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Managing reviews and generating new reviews are the best ways to improve your search results
and increase revenue.
THE BOTTOM LINE
$