Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A...

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for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for Neighborhood Technology Kathryn Tholin, Community Energy Cooperative Illinois Commerce Commission Electric Policy Committee August 3, 2004
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Transcript of Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A...

Page 1: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Retail Real-Time Pricing for Mass Market Customers:

Experience, Perspectives, And Implications For A Post-2006 Policy Framework

Bob Lieberman, Center for Neighborhood TechnologyKathryn Tholin, Community Energy Cooperative

Illinois Commerce Commission Electric Policy Committee

August 3, 2004

Page 2: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Presentation Outline

• The logic of Retail Real-Time Pricing (RRTP) for mass market customers

• Overview of Energy-Smart Pricing Plan

• Results from first year of program

• Perspectives on real-time pricing for mass market consumers

• Integrating demand and price response for all customers into a post-2006 policy framework

Page 3: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Searching For Market-based Benefits For Mass Market Customers

• Since 1999, ComEd and the Center for Neighborhood Technology have been engaged in a collaborative effort to identify innovative opportunities for mass market customers in a post-2006 era

• The most promising opportunity we have identified is known in the trade as “Retail Real-Time Pricing”

Page 4: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

What Is Retail Real-Time Pricing?

• Working definition: – A retail pricing strategy where commodity prices vary

on an hourly basis to reflect the changing supply/demand balance in the wholesale markets

• Attributes– Customers are charged hourly market prices, reflecting

not only how much electricity is consumed, but when it is consumed

– Customers get information about price levels and changes, and are able to change their consumption behavior to reflect changing prices

Page 5: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Potential Benefits Of RRTP

• Reduction of peak demand– Fewer peaker plants/lower natural gas

consumption– Less stress on wires and transformers

• Reduced electricity costs for RRTP participants as they gain access to low-cost off-peak power

• Reduced electricity costs for everyone – As peak demand is reduced, average price for all

electricity is reduced

Page 6: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

The Conventional Wisdom: Why Retail Real-Time Pricing For

Mass Market Customers Won’t Work

• The market is volatile and full of risk• There is no value for mass market consumers• The meters are too expensive • Mass market consumers won’t respond to

price signals, are unable to manage risk and volatility and need to be protected

Page 7: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Threshold Questions

• What is the risk? How volatile is the market?• How much does it cost to manage that risk?• What is the value? How large is the risk

premium? • How much do the meters really cost?• Will mass market customers respond to price

signals?

Page 8: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

How Volatile Is The Market? Patterns Of Electricity Prices

• Electricity prices vary by hour, day and season in response to demand driven by weather and other factors

• 98% of the year wholesale market prices are low because demand is low and supply is abundant

• Power supplied during these hours is from power plants that are relatively inexpensive to run

• For several hundred hours per year (during hot summer weather on July and August weekday afternoons, and occasionally on very cold winter days) demand rises, causing prices to “spike.” Generators use natural-gas fueled peaking power plants to meet this spike in demand

Page 9: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Market Prices Are Driven By Hourly Demand

$0.00

$0.02

$0.04

$0.06

$0.08

$0.10

$0.12

1:00 AM 5:00 AM 9:00 AM 1:00 PM 5:00 PM 9:00 PM 1:00 AM

Monday, August 2Average Price

5¢/kWh

Sunday, August 1Average Price

3.5¢/kWh

10¢/kWh

2¢/kWh

Page 10: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Number of Hours in Price Bins

16,557

15,326

7,952

4,104

2,354

1,132

524

281

206

435

119

43

47

0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000

below $0.02

$0.02 - $0.03

$0.03 - $0.04

$0.04 - $0.05

$0.05 - $0.06

$0.06 - $0.07

$0.07 - $0.08

$0.08 - $0.09

$0.09 - $0.10

$0.10 - $0.20

$0.20 - $0.50

$0.50 - $1.00

above $1.00

Number of Hours

January 1, 1999 through August 6, 2004 Total Hours = 49,080

49,080 Hours Of Market Prices

89.5% of hours are below 5¢/kWh. Average Price is 2.51¢/kWh

98.5% of hours are below 10¢/kWh. Average Price is 2.86¢/kWh

Page 11: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

When Does The Volatility Occur?

• Does it occur randomly?

• Or is there a pattern?

• Over the past five years, when you look at the 1.5% of the hours when the prices were above $0.10/kWh you consistently find:– Hot, July and August weekday afternoons

Page 12: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Electricity Prices Are Low Most of the Time[Historical Prices 1999 - 2004]

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Pe

rce

nt

of

Ho

urs

at

Giv

en

Pri

ce

65% of Hours: Average 2.03¢/kWh

33.5% of Hours: Average 4.45¢/kWh

1.5% of Hours:Over 10¢/kWh. Mostly Hot Summer Days

Page 13: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Is There Any Value?

• What would it be worth for mass market customers to take retail real-time prices?

• Is it worth the time and trouble?

Page 14: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

A Rough Estimate Of The Value

Current Bundled vs. Simulated Real-Time Rates for a Typical Chicago Single-Family Home (Jaunuary 2001 through December 2002)

$0.00

$20.00

$40.00

$60.00

$80.00

$100.00

$120.00

Jan-01 Mar-01 May-01 Jul-01 Sep-01 Nov-01 Jan-02 Mar-02 May-02 Jul-02 Sep-02 Nov-02

Mo

nth

ly B

ill

Distribution and Fixed Costs ($844)

25% Savings From Real-Time Ratewith 10% summer load reduction ($1312)

Bundled Rate ($1,749)

Page 15: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Total Cost Comparisons and

Savings 1999 - 2002 1999 - 2002 Bundled Costs

1999 - 2002 Market Aggregation Costs

1999 - 2002 Market Aggregation Costs With 10% Decrease in Summer Load

% Savings No Load Reduction

% Savings With 10% Load Reduction

De Kalb $67,990,992 $56,289,105 $55,310,169 17.21% 18.65%

Elgin $203,151,140 $160,936,180 $156,638,455 20.78% 22.90%

Evanston $169,187,649 $135,164,481 $132,241,014 20.11% 21.84%

Kankakee $70,299,672 $55,240,974 $53,627,528 21.42% 23.72%

Park Forest $30,400,743 $25,037,783 $24,678,776 17.64% 18.82%

Woodstock $66,763,044 $47,740,109 $46,499,691 28.49% 30.35%

Aggregate $607,793,241 $480,408,632 $468,995,632 20.96% 22.84%

Page 16: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

How Expensive Are The Meters?

• The meters in the current rate experiment – installed – are in the range of $200 per meter

• In the Municipal Aggregation study submitted to the General Assembly by the ICC two years ago, ICC staff estimated the cost of interval metering (necessary for retail real-time pricing) at $1.51/month

• Recent California PUC estimates for critical-peak pricing metering range from $1.05-2.65/month

• Italian utility Enel is replacing 27 million meters at a cost of approximately $85/meter (2 billion Euros total cost)

• Advanced metering costs continue to decline

Page 17: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

The Logic

• If, in theory, giving mass market customers access to hourly market prices:– Produced potential savings around 20% - 25% a year per household and,– Price volatility was limited to a small and predictable number of hours per

year and,– The cost of the metering was only a small percentage of the possible

participant savings– The program could be structured so that the distribution utility was

indifferent, and– It created market-based incentives for demand reduction and price

responsiveness

• How could it be implemented?

Page 18: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Final Question

• Would mass market customers respond to price signals?

Page 19: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Theory And Practice

• ComEd and the Center for Neighborhood Technology join together in 1999 to test the proposition that—if one looked hard enough—there was possible value in restructuring for residential customers that held the distribution company harmless

• Started planning for a real-time pricing program in 2001

• ICC adopted the tariff in 2002 for a three-year period: 2003-2005

• Energy-Smart Pricing Plan begins in January, 2003

Page 20: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative

The Energy-Smart Pricing Plan

Page 21: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

What Is ESPP?

• Residential market-based pricing plan

• Tools and information for participants to manage their energy use

• A program to explore opportunities and benefits of market-based prices for:– Individuals– Broader system/non-participants

Page 22: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Partner Roles

• ComEd– Provides rate and metering/billing system

• Community Energy Cooperative– Provides customer notification, education, energy

management tools

Page 23: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Rate Background

• Rate RHEP: distribution charge plus variable energy charge based on wholesale prices

• Models bundled rate/market rate differential in post-2006 environment

• Participation only through Community Energy Cooperative

Page 24: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Energy Pricing

• Day-ahead prices – posted after 5pm for the following day

• Each day ComEd obtains a day-ahead price for the wholesale market

• ComEd uses that price and the PJM West load shape to generate a set of 24 hourly prices

• The ICC approved this method as part of Rate HEP in 1999

• Cooperative provides limited hedging at $0.50/kwh

Page 25: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Program Components

• Interval recording meters• Prices available through web and phone• High price alerts via phone, e-mail• Energy management/price response tools

– Information about usage

– Instructions and tips on how to reduce usage during peak periods

– Ongoing energy efficiency information

Page 26: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Web Access to Detailed Energy Use Data

Page 27: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

• Over 1,100 participants today – 100 households in control group for first year

– 40% have window air conditioners, 40% central air conditioning, 20% no air conditioning

– 56% Chicago, 44% suburban

– 10% Spanish-speaking households

– 83% single family

– 17% multifamily

Relevant Participants Characteristics

Page 28: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Well, What Happened?

• August 26, 2003, with the market price above $0.10 per kWh, people in the program changed the way they used energy….– One woman cooled only the kitchen and cooked

outdoors– Another turned off her air conditioner and went to

the movies– One man pre-cooled his house and turned off the

air conditioner in the late afternoon

Page 29: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

One Member’s Response: Changing Thermostat Set Point In Response To Price Notification

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

1:00 AM 5:00 AM 9:00 AM 1:00 PM 5:00 PM 9:00 PM

kW

6/23/2003

6/24/2003

6/25/2003

56% Peak Demand Reduction Compared To Previous Day

Page 30: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Central Air Conditioner Users Respond To Price Alerts

0

0.5

1

1.5

2

2.5

3

August 26, 2003 August 27, 2003 August 28, 2003 August 29, 2003

kW

Control GroupParticipantsPrice Alert

Sent. 24% Reduction of Peak Demand Price Alert

Sent. 19% Reduction of Peak Demand

No Price Alert Sent. No Reduction of Peak Demand

Page 31: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Key Findings

1. Participants responded to peak period prices• Aggregate demand reduction was as high as 25% during

notification period

• Over half of all participants showed significant response to high price notifications

• Vast majority of participants showed some response

• Over 80% of participants modified their AC use

• Over 70% of participants reported modifying their clothes-washing patterns

Page 32: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Key Findings, Cont.

2. Participants liked the program• Found it easy to understand and manage

• 82% said program was “quick and easy”; 1% said “time consuming and difficult”

• Participants were happy with the financial results of the program—average savings were more than $12/month or 20%

• In addition to saving money, participants valued:• Bill control• Environmental impact• Greater understanding of energy use

• Retention rate of greater than 98% for second year.

Page 33: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Key Findings, Cont.

3. Lower income participants were disproportionately represented in the “high responder” group

4. Multifamily households as a group were more responsive to price than single family

5. Households with window air conditioners maintained their price-responsive behavior better across multiple high-priced hours

Page 34: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Contrary To Conventional Wisdom

• The Energy-Smart Pricing Plan shows:

– A simple, understandable RRTP program for mass market customers is possible

– Mass market consumers can and do respond to price signals

Page 35: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Policy Implications

• Small consumers need a way to participate in the market

• Demand and price response options for all sectors is important to long-run flexibility of system

• May be only way to get meaningful ‘choice’ to mass market

Page 36: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Policy Implications:Why Market-based Prices?

• Where there is a functioning wholesale market, it represents actual values of energy in the marketplace

• System will be objective and transparent: customers can understand and trust its basis

• Creates value for consumers when they assume price risk

• Participants get full benefit of off-peak low prices• Properly structured, it can provide significant cost

savings for consumers without reducing revenues for the distribution utility

Page 37: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Policy Implications:Benefits of Demand and Price Response

• It will reduce peak demand, mitigating market power• It will ensure that the long-run electricity prices in

Illinois are as low as they can be, both for participants and non-participants

• It will provide market-based incentives for energy efficiency, distributed generation, alternative energy and new innovative load-shifting technologies

Page 38: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

Policy Implications, cont.

• Given what we have all learned since 1997, we need to build extensive demand and price response mechanisms directly and explicitly into the post-2006 design

• It works for commercial and industrial customers• It can be made to work for residential customers• It has benefits for participants and the broader system

Page 39: Retail Real-Time Pricing for Mass Market Customers: Experience, Perspectives, And Implications For A Post-2006 Policy Framework Bob Lieberman, Center for.

Community Energy Cooperative at the Center for

Neighborhood Technology2125 West North Avenue, Chicago, IL •

www.energycooperative.org

For Further Information

• This presentation is available at:– www.energycooperative.org

• Bob Lieberman– [email protected]

• Kathryn Tholin– [email protected]