Retail Payment System in Korea

56
Retail Payment System in Korea October 22th, 2018 Sang Seung Oh (Sam Oh)

Transcript of Retail Payment System in Korea

Page 1: Retail Payment System in Korea

Retail Payment System in Korea

October 22th, 2018

Sang Seung Oh (Sam Oh)

Page 2: Retail Payment System in Korea

Introduction of Presenter

• Name : Sang Seung Oh (Sam Oh)

• Position : Head (Global Business Team)

• Joined KFTC in 1995

• MBA (University of Texas at Arlington,2011)

• Project Manager of KSP(Knowledge Sharing Program) Consulting Project

: Supported by MOSF(Ministry of Strategy and Finance) of Korea

- NBC(National Bank of Cambodia) : Development of Payment System in Cambodia (2015)

- CBE(Central Bank of Egypt) : Retail Payment System Improvement Plan (2018~2019)

• Project Manager of KPP(Knowledge Partnership Program) Consulting Project

: Supported by BOK(Bank of Korea)

- BOL(Bank of Lao PDR) : Enactment of Payment & Settlement System Regulation (2018)

• Head of Cambodia Task Force (2017~2018)

- Establishment of National Payment System in Cambodia (ODA from KOICA)

• Auditor of CIFC(Council on International Financial Cooperation) (2017)

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Contents

1. What is FMI ?

2. What is payment system ?

3. Retail Payment system in Korea

4. KFTC Financial Switch

5. References & Recognition

6. Long-Term Cooperation Plan

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© 2011 IDC -4-

1. What is FMI ?

(Financial Market Infrastructure)

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Infrastructure

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Rules

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When the Rules are Broken ~

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Regulation

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FMI (Financial Market Infrastructure)

A multilateral system among participating institutions, including the operator of the system,

used for the purpose of clearing, settling, or recording payments, securities, derives, or other

financial transactions.

- PFMI (Principles for financial market infrastructure) of BIS -

Definition

▪ Payment System (PS) - Large Value Payment System & Retail Payment System

▪ Central Securities Depositories (CSD)

▪ Securities Settlement System (SSS)

▪ Central Counter Parties (CCP)

▪ TR (Trade Repository)

5 Types

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2. What is Payment System ?

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Definition

A payment system is a set of instruments, procedures, and rules for the transfer

of funds between or among participants; the system includes the participants and

the entity operating the arrangement.

- PFMI (Principles for financial market infrastructure) of BIS -

Payment system is not a IT system which is composed of hardware and software,

but a comprehensive arrangement of multiple components.

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Arrangement

Instruments Procedures Rules IT Systems

The entity operating the arrangement

Participants

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Types

System Types

RTGS

(Real-Time Gross

Settlement System)

DNS

(Designated-time Net

Settlement System)

UseLarge Value Payment

(Inter-FIs Payment)

Low Value Payment

(Retail Payment)

Settlement Time

Real-Time

(Processed and Settled in

real time)

Designated-Time

(1~n times a day)

ClearingGross Settlement

(Without Clearing)

Net Settlement

(After Clearing)

AdvantageNo Credit Risk

(Settlement Finality)

Reduction of Required

Liquidity

DisadvantageExcessive Required

LiquidityCredit Risk

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Retail Payment Process

Central BankSettlement

Clearing HouseClearing

Financial Institution

(Bank, securities, etc.)Payment

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What is Payment?

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Payment instruments

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Payment by Cash

Payment = Clearing = Settlement

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Payment by non-cash instruments

Bank Clearing CenterBank

Settlement Center

Clearing

Settlement

Payment

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3. Retail Payment System in Korea

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KFTC

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Instruments Procedures Rules IT Systems

KFTC

Participants

KFTC in Korea

Retail Payment System

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What is KFTC doing ?

Instruments

Procedures

Rules

IT Systems

Participants

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KFTC (Korea Financial Telecommunications and Clearings Institute) was established as one of the national

infrastructures to build and operate the financial information network in 1986 .

Establishment

Background of establishment of FIN[5 National Backbone Information Networks]

Financial Information

Network

Administration Information

Network

Research & EducationNetwork

DefenseInformation

Network

Security Information

Network

• Needs for FIN as a core infrastructure for economic

development

• Cash-based economy (43.5% of transactions in cash

in the early 80’s)

• Needs for various non-cash payment means

• Needs for boosting savings rate by stimulating use

of bank accounts

• Increase of cost for issuing/handling notes & coins

• Prevention of overlapping IT investment of banks

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KFTC’s Roles in Korea Payment System

Develop & Operate Retail Payment System

▪Develops inter-bank networks

▪ Introduces new e-payment services

Operate Public Authentication Center

▪Operation of national PKI, OTP, Biometric center

Key Facts

Overview

Provide Shared Infrastructure

▪Provides various value added services such as Fintech

Open Platform

Non-profit institution

Hub institution for processing interbank financial

transactions

All kinds of financial institutions in Korea are

participating (69 members )

Securities Firms

Central

Government

Police AgencyLocal

Governments

Bank of Korea

Interbank Fund Transfer Network (Internet/Mobile Banking,

ATM, POS, e-Money, etc.)

e-Payment Gateway

ACH (Debit/Credit transfer), etc.

[Main interbank payment service]

Post

Savings Banks

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Organization

General Meeting

Board of Directors

President

Vice President

Administration Strategy Group

▪Administration and

Planning Dept.

▪Customer Service Dept.

▪Research Centre

▪General Affairs Dept.

▪Security Office

▪Secretariat

Financial Telecommunication & Clearings Group

IT Group e-Business Group

▪Electronic Payment Dept.

▪Future Payment Dept.

▪ International Business Dept.

▪Check Clearing Dept.

▪Giro Dept.

▪ IT Planning Dept.

▪ IT Development Dept.

▪ IT Operation Dept.

▪ Information Security

Dept.

▪ e-Business Dept.

▪Value Added

Network Business

Dept.

▪ e-Business System

Dept.

Auditor

Audit Dept.

KFTC started with 6 departments in 1986,

but we now have 21 departments with around 700 employees

Financial Information Group

▪Financial Information

Business Dept.

▪Digital Certification

Dept.

▪Advanced

Authentication Dept.

SW engineers and analysts: 170, Operators : 65

Business Planners/Consultants : 230

Management & Support: 155

Information Security Specialists : 80

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Development & Implementation

Payment

Service

Offering

2002 ~ 2008

Provide e-Commerce

servicesJoin CLS

2008 ~ NOW

Global Cooperation and payment

1986

Gov-led efforts to build financial

networks

1987 ~ 1990

Build national payment and

settlementnetworks

1991 ~ 2001

Introduce new electronic payment

services

Internet/Mobile Technology & SecurityNationwide

Centralization Needs

Real-TimeTransaction Needs

Bulk Fund Transfer, Paperless

Needs

Globalization Needs

AdditionalBusiness

• Electronic Tax

Payment

• Accredited

Certification

• Mobile Banking

Global Business

• Global Cooperation

• Cross-Border

ATM/Remittance

Network

Establishment of KFTC

• Check Clearing

• Giro

FIN Service

• ATM Network

• ARS Network

• IFT Network

Enhanced FINService

• CMS

• Internet/Firm Banking

• Payment Gateway

• EFT/POS Network

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Technological Evolution

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4. KFTC Financial Switch

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General Concept

Bra

nch

Financial Switch(Clearing/Settlement

Arrangement)

Payment Service

Provider

(Payer’s side)Payer

Payment Service

Provider

(Payee’s side)Payee

Access Channels

* IVR: Interactive voice response

Access Devices

AT

M / P

OS/ K

iosk

IVR

ban

kin

g sy

stem

Inte

rnet

ban

kin

g port

al

Mobile

ban

kin

g ap

plic

atio

n

Paper form Card Phone PC & Mobile

Bra

nch

AT

M / P

OS/ K

iosk

IVR

ban

kin

g sy

stem

Inte

rnet

ban

kin

g port

al

Mobile

ban

kin

g ap

plic

atio

n

Paper form Card Phone PC & Mobile

Payee

$

Payer

$

Goods and Services

via large-value payment system

Based on ‘Innovation in Retail Payments (May 2012, BIS)

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KFTC Financial Switch – Conceptual diagram

2. Card Processing Switch

POS terminal

Bank Bank Bank Bank

Issuing

Bank

POS Network

3. Mobile Banking/Payments Switch

Bank Bank Bank Bank

Mobile phoneMobile Banking

Network

1. EFT (Electronic Funds Transfer) Switch

ATM

Branch

Bank

Bank HQ

Branch Banking

Network

Inter-bank ATM

network

PC

PC

Bank

Bank

HOFINET

* HOFINET: Home-banking and Firm-banking Network

Telephone

Telephone

National Financial

Switch System

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KFTC Financial Switch - EFT Switch (1/2)

2-1. ATM Network

ATM Acquiring

Bank HQ

Current Account

(Sending Bank)

Legend

Flow of information (Real-Time)

ATM Card Switching

(Real-time)

&

Net Clearing

(Daily Batch)

Recipient

Settlement

Data (T+1)

Current Account

(Recipient Bank)

Recipient Bank

Flow of information (Batch)

Flow of funds

Real-time notice in case of

transaction attempts from

the card reported as

fraudulent/stolen card

B. Local card processing scheme

C. Anti-fraud arrangement

A. Real-time processingNet debit cap

Local card specification

Real-time notice to police agency

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2-2. HOFINET

Bank HQ

Current Account

(Sending Bank)

Recipient

Settlement

Data (T+1)

Current Account

(Recipient Bank)

Recipient Bank

KFTC Financial Switch - EFT Switch (2/2)

Internet/Mobile

Banking (each bank)

Switching

(Real-time)

&

Net Clearing

(Daily Batch)

IVR

Landline telephone

Supports all electronic funds transferFlexible to adopt new service channels

Firm Banking

System (each firm)

Bank HQ

IP/Smart Phone

TV

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KFTC Financial Switch – Card Processing

For international Transactions

Issuing Bank A

Issuing Bank B

Issuing Bank C

Designated Bank

Network

Network

Network

For domestic transactions

Issuing Bank

(Oversea)

POS terminal at

a merchant

A. Merchant & POS managementInstall and maintain POS terminals/merchants on behalf of

acquiring banks

Act as a hub for all necessary network connections with

commercial banks

Support various POS terminal – PC based/hand-held,

Contactless/mobile (RF, NFC)

Support banking transactions - funds transfer

B. One terminal for all card acceptance

C. Multi-functionalities

Int’l Network

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KFTC Financial Switch – FinTech Open Platform (1/2)

KFTC

❑ FinTech firms and KFTC communicate through Internet(http) in a real time basis

❑ KFTC interconnects all banks through financial network

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KFTC Financial Switch – FinTech Open Platform (2/2)

Type of APIs of KFTC

❑ KFTC provides 5 Open APIs including information inquiries and money transfers

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5. References & Recognition

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Scope of Work: Analysis & design, development, supply and installation of Inter-Bank Payment System (IBPS)

Key roles of KFTC

System Analysis & Design / Testing & Auditing of the system / Consulting on Rules & Regulation, Operational know-how, etc.

State Bank of Vietnam (1999~2000)

Scope of Work: Analysis & design, development, supply and installation of Real Time Gross Settlement(RTGS) System

Key roles of KFTC

Consulting on Payment & Settlement system – System, S/W, Rules & Regulation, Operational know-how, etc.

Central Bank of Nigeria (2003~2006)

Global References (1/2)

System Implementation

Scope of Work: Analysis & design, development, supply and installation of Remittance Unified System

Key roles of KFTC

System Design & Project Management / Consulting on Rules & Regulations, etc.

Central Bank of Armenia (2016~2017)

Scope of Work: Analysis & design, development, supply and installation of National Retail Payment System

Key roles of KFTC

Main Project Contractor / System Design & Development / Training / Rules & Regulations, etc.

National Bank of Cambodia (2017~2018) – ODA Project (KOICA)

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Bank Indonesia (2009)

United Arab Emirates Government (2010)

Bank of the Lao PDR (2011, 2018)

Bank of Mongolia (2011)

National Institutional Facilitation Technologies – Cheque Clearing House in Pakistan (2009)

National Bank of Moldova (2012~2014)

Central Bank of the Philippines (2012)

Central Bank of Algeria & Society of Automation Interbank Transactions and Electronic Payment (2008~2009)

Global References (2/2)

Central Bank of Armenia (2013~2015)

- Development and Promotion of Payment Card System

- e-Payment Gateway (On-line Tax and Bill Payments)

- National Payment System Modernization Roadmap, Rules & Regulations for National Payment System

- National Payment System Modernization Roadmap

- National Payment System Modernization Roadmap (Establishment of Clearing House)

- National Payment System Modernization Roadmap

- National Payment System Modernization Roadmap, System Development Plan for Remittance Unified System

- National Payment System Modernization Roadmap

- National Cheque Clearing System

Consulting & Technical Assistance

National Bank of Cambodia (2014~2016)- National Payment System Modernization Roadmap and System Development Plan, PKI infrastructure

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Global Recognition

“NPCI would also benchmark against Bankserv in South Africa and KFTC in South Korea in

terms of operational efficiency, reach across the country and range of products and services.”

(from NPCI website)

National Payments Corporation of India

Bank of Mongolia“ It is needless to say that KFTC’s experience and solution is the world’s best” (Governor)

National Bank of Moldova

“ The World Bank advised me to study KFTC model for national payment system development”

(Director)

Central Bank of Armenia

“KFTC’s experience & expertise could be an important factor towards modernizing our payment

system” (Deputy Governor)

Central Bank of Suriname

“ I think KFTC’s in-house software development strategy and philosophy is superb” (Governor)

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Case 1> NBC (National Bank of Cambodia) - (1/5)

National Retail Payment System - Overview

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Case 1> NBC (National Bank of Cambodia) - (2/5)

Component 1 - RFT (Real Time Funds Transfer) System

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Case 1> NBC (National Bank of Cambodia) - (3/5)

Component 2 - MPS (Mobile Payment System)

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Case 1> NBC (National Bank of Cambodia) - (4/5)

Component 3 - QPS (QR-Code Payment System)

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• QPS is the title of the payment system that KFTC is building in Cambodia

through ODA project.

• It is the first QR-Code Payment Switching System operated and settled by a

Central Bank in the world.

• NBC(National Bank of Cambodia) and KFTC designed together to

overcome the lack of infrastructures.

• It is using only mobile debit cards in mobile applications. So, the all that a

customer needs for payment is just a smartphone.

• Merchants also do not need POS terminals and any other devices, only a

smartphone is enough.

• It can reduce a tremendous amount of costs and fees.

• Korea(BOK) also made a decision to build the same system in Korea.

So, BOK, KFTC, and participating banks are preparing it.

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Case 1> NBC (National Bank of Cambodia) - (5/5)

Component 4 - ACH (Automated Clearing House)

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Case 2> CBA (Central Bank of Armenia)

Cross-Border Remittance System - Overview

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6. The Long-Term Cooperation Plan

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Mak

e a

Imp

lem

en

tati

on

Pla

n

Technologies

Experiences

An

alyz

e o

f th

e s

yste

m

spe

cifi

cati

on

De

sign

of

the

sys

tem

sp

eci

fica

tio

n

De

velo

pm

en

t

ImplementationPreparation

Pro

ject

Bu

dge

t A

lloca

tio

n

Test

Go

-liv

e

Trai

nin

g an

d C

apac

ity

Bu

ildin

g

Post-implementation

Ro

bu

st O

pe

rati

on

Mai

nte

nan

ce/

Furt

he

r D

eve

lop

me

nt

Rules and Regulation / Policies

Serv

ice

exp

ansi

on

& P

rom

oti

on

De

fin

e R

eq

uir

em

en

ts a

nd

co

mp

ose

P

roje

ct d

ocu

me

nts

Tech

nic

al

Ass

ista

nce

Imp

lem

ent

Consultation & knowledge

sharing

KFTC’s cooperation scope (1/2)

Project Cycle

Pre

par

atio

n o

f B

idd

ing

Tech

nic

al

Ass

ista

nce

Long -term Strategic Partnership

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Consulting

Project Consulting /

Technical Assistance

Bidder /

Partner

• In a preparation stage of the Project, KFTC shall provide a technical assistance on the technical, business and operational issues.

• The scope of work may include, not limited to, (i) conduction of necessary analysis and research for designing the project and determining the best option, (ii) helping to communicate with key stakeholders on various issues related to the project, (iii) provision of technical and business knowledge and know-how, (iv) providing technical documentations, advice and training, and (v) assisting to make bidding documents.

• From a preparation stage to implementation stage, KFTC shall act as a chief technology advisor for the whole process of the Project.

• The scope of work may include all responsibilities of a Technical Assistant as mentioned above, and plus participation in technical tasks in implementation stage (project management, system analysis and design, test and software audit and so on) which entails no software development.

• KFTC shall participate directly in the Project as a bidder or sub-contractor of a bidder, to take part in the implementation as a consultant and also developer.

• KFTC also can participate in joint-venture businesses as a partner.

KFTC’s cooperation scope (2/2)

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The Time Schedule Plan for the Cooperative Project

20212019 20202018

Application forSystem Consulting

& ODA

We Are Here

System DevelopmentRegulatory Framework

Capacity Building

Self Operation & Maintenance

PreparationImplementation

Project

ODAApproval

2022

System

consulting

ODA : Official Development Assistance (Loan or Grant)

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Plan for Implementation Project

Establishment of Regulatory Framework

Joint-development of IT system

Focus on Capacity Building

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Joint Development of IT System

Purchasing Packages Outsourcing

(External Assistance)

Self Building

(In-house Development)

⚫Most packages are not only too

complicated, heavy, and expensive,

⚫ But also inappropriate to the developing

countries in intermediary level.

⚫ Unnecessary functions are included.

⚫ Hard to solve the issues instantly when

problem occurs.

⚫ External system developers usually

want to make a profit as much as

possible.

⚫ It leads to huge quality issues such as

- Not to meet requirements

- Incompletion

- Insufficient performances

- Inextensible structure

⚫ Self-builders can achieve and

accumulate related knowledge and

know-how.

⚫ Self-builders also can easily extend

their business areas based upon

increased capability and sophisticated

software asset.

⚫ It can be optimized for the retail

payment systems currently in need.

Comparison of IT System Development Types

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Joint Development of IT System

Process of Joint Development

Requirement

AnalysisDesign Implementation

Integration

& TestGo live

▪ The partners of Lao will have the same effect with in-house development through Joint-

development.

- How : Organizing of a joint development team

- Where : Korea & Lao

The staffs of Lao will participate in all the processes.

The Lao partners will acquire the ability to develop, operate, and maintain the

system by itself.

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Focus on Capacity Building

Why ?

▪ It is impossible to establish, operate, maintain, and regulate the national payment system

without trained staffs.

▪ Thus, human resources and their experiences are much more important than H/W & S/W.

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Long term partnership

Let’s make a history together !

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ⓒ 2010-2014 Korea Financial Telecommunications & Clearings Institute. All rights reserved.

Contact information

Sang Seung Oh (Sam Oh)

Principal Consultant / Head

Global Business Team

[email protected]