RESUME WORKSHEET

Name:

Address:

City: ____________________State:______ Zip:

Phone: _______________________

E-Mail Address:

SKILLS:

Please list all the skills you possess. Examples: Ability to operate industrial machinery. Proficient in Microsoft Office: Word, Excel, and PowerPoint. Highly organized and detail oriented.

EDUCATION:

College:

City:

State:

Degree: _____________________________________________________________________

Program: ___________________________________________________________________

Expected Graduation Date: _____________________

OR put Date Started – Present (For example: Fall 2012 – Present): ____________________

======================================================================== College:

City:

State:

Degree: _____________________________________________________________________

Program: ____________________________________________________________________

Expected Graduation Date: _____________________

OR put Date Started – Present (For example: Fall 2012 – Present): ____________________

WORK EXPERIENCE or VOLUNTEER/COMMUNITY SERVICE:*most recent 1st

Position Title:

Company:

City: ____________________________________________ State:

Skills/Work Performed/Duties/Accomplishments (Make statements, starting with action verbs):

Dates of employment (month and year) From: __________________ To:

=============================================================================== Position Title:

Company:

City: ____________________________________________ State:

Skills/Work Performed/Duties/Accomplishments (Make statements, starting with action verbs):

Dates of employment (month and year) From: __________________ To:

===============================================================================

Position Title:

Company:

City: ____________________________________________ State:

Skills/Work Performed/Duties/Accomplishments (Make statements, starting with action verbs):

Dates of employment (month and year) From: __________________ To:

===============================================================================

Position Title:

Company:

City: ____________________________________________ State:

Skills/Work Performed/Duties/Accomplishments (Make statements, starting with action verbs):

Dates of employment (month and year) From: __________________ To:

===============================================================================

HIGHLIGHTS OF QUALIFICATIONS/SUMMARY OF QUALIFICATIONS

CLUBS AND ORGANIZATIONS:

VOLUNTEER WORK/INTERNSHIPS/CLINICALS/MILITARY EXPERIENCE:

On the next several pages, see examples of

resumes for various industries/positions

Ivy Griffin 123 Career Lane, Lafayette, IN 47905

Phone: 123-222-0000 Email: ivygriffin@ivytech.edu www.linkedin.com/pub/ivy-griffin/23/b93/abc

HIGHLIGHTS OF QUALIFICATIONS

Summary of resume.

Include Ivy Tech program in which you are enrolled, or graduating from.

List specialized training/certifications, computer knowledge, transferable skills, etc.

List “hard” skills which are technical skills, and “soft” skills such as communication, problem solving, and teamwork.

Include key words from the job posting. (if applicable)

Limit this list to five to six bullet points. EDUCATION

Ivy Tech Community College, Lafayette, Indiana Associate of Applied Science in Program Name (With more than one degree, list most recent first) Program concentration (if your program has one) Expected Graduation: May 2011 GPA 3.5/4.0 (only include if GPA is 3.0 or higher) *DO NOT INCLUDE HIGH SCHOOL EDUCATION*

Relevant Coursework (optional and should only include courses relevant to the job; use as space filler)

List program-level classes. Do not list general education or basic skills classes. Limit this list to four or five classes.

EXPERIENCE or EMPLOYMENT (paid and/or volunteer work) Business Name, City, State Start Date – End Date

Job Title If you are still employed, list “Present” for the “End Date”. Give a brief description of work activities, skills demonstrated, responsibilities, and accomplishments.

Use short phrases beginning with action verbs. Do not use “I” statements and try to limit each position to four or five descriptive phrases.

Business Name, City, State Start Date – End Date Job Title Your work history should be in reverse chronological order, the most recent first. Can include any relevant/significant volunteer or community service.

SKILLS (and/or) CERTIFICATIONS HONORS & ACTIVITIES/ VOLUNTEER EXPERIENCE

Note any honors like Dean’s List, membership in Phi Theta Kappa, etc. Highlight any club or community involvement especially leadership roles, seminars, workshops, and

conferences attended. These are optional sections; only include a separate section if you have two or more bullet points. If you have only one honor/activity, try to include it in another section (EX.: Dean’s List could be

included under the Education section). Can include and one-time/short term community service or volunteer work.

Ivy Griffin 123 Career Lane, Lafayette, IN 47905 ▪ (123)-222-0000 ▪ ivygriffin@ivytech.edu

www.linkedin.com/pub/ivy-griffin/23/b93/abc

HIGHLIGHTS OF QUALIFICATIONS

Pursuing an Associate of Sciences, Biotechnology Degree. Laboratory experience in plant transfer and culturing. Experiment reporting, data note taking, and information search in university assignments. Biotechnology courses completed in cell and gene culturing.

EDUCATION Ivy Tech Community College, Lafayette, IN Graduating May 2020 Associate of Sciences, Biotechnology Projects

Biofuel: Investigated microbial fermentation in creating ethanol biofuel. DNA Identification: Built gel electrophoresis chamber and utilized it to compare molecules in

different colors of food coloring dye.

REVELANT EXPERIENCE

ARGH Products Inc., Lafayette, IN Summer 2018 Quality Coordinator (Manufacturing)

Delivered treatment plans for six million gallons of water per day to ensure company’s compliance with government regulations.

Coordinated three-month feasibility study and utilized analytical skills to apply recommendations to improve changeover efficiency on water treatment line by 15%.

Developed and implemented a centralized computer system for all five plant locations to calculate output levels and ensure adequate water supplies are maintained for the entire Northwestern Indiana region.

SKILLS

Photomultiplier Cell fractionation Oscilloscopes PCR

Awards

Entrance Award, (High Academic Standing), Ivy Tech Community College The Fontaine Scholarship (Average above 90%), Ivy Tech Community College

Gel electrophoresis Formulations Aseptic Technique Assay of antigens

Experiment reporting DNA analysis Culturing Soil Sampling

Kris Connor, CNA Sometown, CT 06602 | Home: 555-555-5555 | kc@somedomain.com | LinkedIn URL

Reliable, service-focused nursing professional with excellent patient-care and charting skills

gained through five years of experience as a CNA.

Compassionate and technically skilled in attending to patients in diverse healthcare settings.

BLS and CPR certified (current).

Skills

Patient Care & Safety Vital Signs & Patient Monitoring

Diagnostic Testing Medication Administration

Medical Terminology Privacy / HIPAA Regulations

Electronic Medical Records Patient Advocacy and Support

Professional Experience

ABC STAFFING COMPANY, Sometown, CT Certified Nursing Assistant, 2012 to Present

Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.

Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

DEF REHABILITATION COMPANY, Sometown, CT Certified Nursing Assistant, 2010 to 2012

Provided nursing assistance to residents in a 120-bed long-term-care facility. Assisted residents with activities of daily living including helping with meals, transferring using assistive

devices, bathing, dressing and grooming.

GHI HOSPITAL, Sometown, CT Certified Nursing Assistant, 2009 to 2010

Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care.

Adhered to safety guidelines; completed hospital’s three-hour Patient Safety Training Program. Ensured the accurate, timely flow of information by maintaining thorough patient records and updating

healthcare team on patients’ status. Complied with HIPAA standards in all patient documentation and interactions.

Education

ABC School, Sometown, CT Nurse’s Aide Program

Completed 60 hours of clinical training

Jamie Alexander

Sometown, MA 02108 l (555) 555-5555 l ma@somedomain.com l LinkedIn URL

Upcoming XYZ University graduate offering a strong academic background in IT combined with excellent

internship experience as a help-desk analyst.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve

challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and

proficient in a range of computer systems, languages, tools and testing methodologies.

Education

XYZ UNIVERSITY, Sometown, MA 108/120 Credits Earned Pursuing a B.S. in Computer Information Systems l GPA: 3.7/4.0

Concurrent Employment with College Studies:

Student Help Desk Technician (2015 to Present): Provide networking/desktop support and perform

mainframe and account-maintenance tasks. Earned commendations for teamwork, flexibility and work

excellence in providing IT support to students and faculty.

Sales Representative, ABC Retail Co. and DEF Store (2015 to 2016): Leveraged strengths in persuasive

communications and consultative sales to become a top sales performer for both retailers (including top

10 rankings out of a 100-member sales force).

Technology Skills Summary

Certifications: CompTIA A+, HDI-Support Center Analyst (HDI-SCA)

Systems: CICS/ISPF/Mainframe, Unix, Linux, Windows, Novell NetWare, Mac OS X, Mobile

Databases: Oracle, Access, Relational Databases

Languages: Visual Basic, SQL, HTML, ASP, CSS, C++, CGI, Perl, JavaScript

Software: MS Project, MS Visio, MS Office

IT Experience

ABC COMPANY, Sometown, MA | Help Desk Analyst | Intern, 2016 to Present

Handle technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engage and track Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets.

Selected Contributions:

Researched and developed knowledgebase articles for Windows 10 issues, resulting in a 35% increase in

first-call resolutions and $5K in annual savings.

Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently

scoring between 95% and 100% on all calls (outperforming average of 90%).

Handled 30+ technical/mission-critical calls daily and consistently met high service standards.

Wilson Buckley

9012 Second Avenue | Boise, Idaho 83701 | wilson.hvac@myisp.com | H 208.770.8800 /C 208.770.4561

Areas of Expertise

Equipment Installation Troubleshooting & Diagnostics Preventive Maintenance

Blueprint Interpretation Electrical & Mechanical Repairs Welding & Fabrication

Outstanding Customer Service Project Management Safety & Compliance

Professional Experience

HVAC/R Technician

Dagmoor, Inc., Boise, Idaho - 5/2010 to Present

Serve as senior technician leading installation and maintenance of air conditioning, heating, ventilation, steam

distribution, and refrigeration equipment in commercial facilities.

Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls; read

and interpret blueprints/diagrams.

Conduct preventive and corrective maintenance on bearings, pumps, polyphase motors, shaft alignments

and fans; document all maintenance/repair actions and manage equipment records.

Troubleshoot breakdowns and repair malfunctioning HVAC systems and components; utilize measuring

and testing instruments.

Delivered outstanding customer service as main point of contact for project inquiries; achieved 100%

quality service rating in random client surveys.

Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.

HVAC/R Service Technician

Pettermann Corp., Boise, Idaho - 3/2006 to 5/2010

Installed, repaired, and maintained rooftop units, split systems, central plants, VAV boxes, boilers, controls,

pneumatics, and other mechanical equipment.

Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components.

Read diagrams, specifications, drawings, blueprints, and schematics.

Participated in numerous professional development activities to update knowledge and increase

service/repair capabilities.

Demonstrated exceptional time management skills; organized and prioritized high volume of work orders

to ensure maximum quality and service to customers.

Education & Certificates

Associate of Applied Science in Electromechanical Technology | Idaho State College, Boise, Idaho

Green HVAC/R Certified EPA Certified

Professional Development HVAC Controls & Air Distribution

Troubleshooting Electrical Control Circuits Boiler Operation, Maintenance & Safety

Air Conditioning and Refrigeration with Principles of Heating Applications

Hard Skills and Soft Skills (and How to Use Them on Your Resume)

A combination of hard skills and soft skills forms a well-rounded job applicant. While hard skills are quite different than soft skills, together, they create a good balance between hard knowledge and interpersonal attributes. Hard skills show mastery and proficiency while soft skills show communication and relational abilities.

Hard Skills Hard skills are taught skills. They are quantifiable and are often learned in school, through earned certifications, or in previous work experience. Hard skills are specific to each job and are often the basis of job requirements. Recruiters look for hard skills on your resume to gauge how well you’d be able to perform job duties. Hard skills are especially important because of the applicant tracking systems (ATS) used by most large companies that rank and filter applications. Hard skills can also be considered “resume keywords,” which are words recruiters use to search for applicants. Each resume should use the exact hard skills found in the job description.

Soft Skills Soft skills include any skill that can be classified as a personality trait or habit. Interpersonal skills and communication skills are more specific categories of soft skills that many employers look for in job candidates. Soft skills are often transferable across careers and industries. Exercise 1: Imagine you are reviewing a resume for a software engineer. Circle the skills below that would be considered “hard” skills and put a star* next to the “soft” skills.

- Javascript - Detail-oriented - Superior time management - Java - Linux - Work well under pressure

This applicant’s hard skills demonstrate a very different, very specific competence compared to their soft skills. The balance of hard and soft skills is important. Hard skills help the applicant get past applicant tracking systems while showing experience level and qualification for the position. Soft skills make the applicant human, showing leadership, empathy, and character. Exercise 2:

Fill in the blanks of the two lists below: one of hard skills and one of soft skills you possess.

_________________________________ _________________________________

_________________________________ _________________________________

_________________________________ _________________________________

_________________________________ _________________________________

SOURCES: Indeed Career Guide https://www.indeed.com/career-advice/resumes-cover-letters/soft-skills

Jobscan Blog https://www.jobscan.co/blog/soft-skills-vs-hard-skills/

EXAMPLES OF SOFT SKILLS

Below are lists of soft skills commonly found in job descriptions and on resumes. From the list, check all the skills you believe you possess. Then, narrow down your list to four to six of your strongest soft skills.

Communication Skills Problem-Solving Skills Creativity Skills

Verbal communication Problem-solver Creative-thinking

Written communication Analytical Artistic

Active/Attentive

listening

Risk management Open-mindedness

Persuasion and

Negotiation

Strategic/Critical

thinking

Open to new ideas

Public speaking Conflict resolution Innovative

Writing Troubleshooting Design-oriented

Work Ethic Skills Organizational Skills Teamwork Skills

Strong work ethic Organization Works well with a team

Integrity Attention to detail Team-oriented

Self-motivated Time management Team-player

Results driven Multitasker Learning from others

Dependable Strategic planning Skilled collaborator

Goal-oriented Managing schedules Cooperative

Adaptability Skills Leadership skills Interpersonal Skills

Adaptability Responsible Customer service

Consistency Dispute resolution Patience

Optimism Decision maker Diversity awareness

Flexibility Entrepreneurial Courteous and

professional

Works well under

pressure

Project management Trustworthy and

reliable

Resourceful Delegation Empathy and care

1. ___________________________________ 4. ____________________________________

2. ___________________________________ 5. ____________________________________

3. ___________________________________ 6. ____________________________________

EXAMPLES OF HARD SKILLS

Below are lists of hard skills commonly found in job descriptions and on resumes for various industries. From the list, find the industry that most closely matches your program/field of study. Check all the skills you believe you possess. Then, narrow down your list to two to six of your strongest hard skills.

Sales & Marketing Skills Accounting & Finance Skills

Marketing Accounting

SEO/SEM marketing Mathematics

Social Media Bookkeeping

Outreach Quickbooks

Inside Sales GAAP

Google Analytics Auditing

Marketing strategy Analytics

Forecasting Cash flow management

CRM Risk Analysis

Nursing/Healthcare Skills Computer Science/ Tech Skills

Administration of medications Microsoft Office

Catheter care Adobe Photoshop

Dialysis Adobe InDesign

Dressing application Website Design

Documentation HTML

Electronic Health Records Data Analysis

Geriatric Care SaaS in cloud

Hospice Care Coding

Maintaining Patient Charts Working with AI

Monitoring vital signs Machine learning

Neonatal care Python

Obstetrics JavaScript

Pain management Java

Patient education Apache Hadoop

Pediatric care Apache Spark

Rehabilitation Data mining

Record keeping Data visualization

Surgery preparation Analytics

1. ___________________________________ 4. ____________________________________

2. ___________________________________ 5. ____________________________________

3. ___________________________________ 6. ____________________________________

Resume power words

Resume power words (continued)

How to Write a Summary of Qualifications

Below you will find the definition of Summary of Qualification, learn how to write your own, and see many examples. Some Reference Material from How to Write a

Summary of Qualifications for a Resume by Carrie Shea Thomas Summary of Qualifications (Replacing the Objective) is 2 concise sentences with bullets to emphasize accomplishments and is the first section listed on a resume. It is a summary of your most pertinent experience and qualifications that is customized for the position for which you are applying. This is also a place where you can reinforce attributes that you have substantiated in the body of the resume. Use the job description to help identify the areas of expertise, distinction, traits and related experiences you have without using the words “I” or “My”.

How to Write

Brainstorm about the skills and attributes that you possess. These skills need to pertain to the type of job you are trying to obtain. It might be helpful to reference the job description. Start writing down skills such as Proficient in Microsoft Office applications, Created employee handbooks, Ranked No. 1 salesperson in past two positions, etc. Write down as many as you can and then narrow the list later. It can also be helpful to brainstorm with someone who knows you in the working world, because they might be able to suggest traits that you were not aware of.

Review your list. You might be able to combine multiple items to create one thorough bullet point. For example, list items such as Proficient in AutoCAD, Completes projects under budget and goal-oriented could be combined to read AutoCAD professional with a track record for finishing projects on time and under budget.

Compare your list to your work experience. Does your list help summarize your work? Does your list summarize the skills for the job you want to obtain? If not, work on creating a more accurate list. If your list includes "Ability to read people" and you have held jobs that do not require customer service, adjust your skill to read "Ability to work well with a team by understanding the needs of my peers."

Narrow your list to three to five bullet points that most accurately and effectively summarize your work experience. These bullet points are the first list on your resume and can be the only area a recruiter may read; make sure that these bullet points reflect how you want to be summarized as a potential candidate. Keep in mind that a resume is never complete, and new work experiences or a new career direction affect the content of your summary of qualifications.

Examples of Summary of Qualifications Example #1

Three years’ experience working in the_______ (fill in the blank) industry

Competent at managing responsibilities in a high-volume atmosphere

Skilled at interacting with customers of all socioeconomic backgrounds

Hard worker, quick learner, and ability to assume responsibility Example #2

Work well under pressure as part of a team

Responsible, efficient, and flexible

Ability to work in a fast-paced, intense environment smoothly

Ability to elicit confidence and build rapport

Talented in problem solving and office system design Example #3

Quick learner, eager to further my _____(fill in the blank) knowledge and skills

Meticulous worker; attentive to quality and detail

Able and willing to assist co-workers, supervisors, and clients in a cooperative manner

Committed to providing total quality work

Dependable employee with common sense and a variety of skills

Work well under pressure to meet deadlines Example #4

Ability to balance books and handle finances in a responsible manner

Expert knowledge of computer software packages

Work cooperatively with a wide range of personalities

Proven ability to gain customer’s confidence and trust

Relates easily with all levels of co-workers and customers

Excellent verbal and written communication skills

Collaborate easily with co-workers and work well independently Example #5

Possess excellent communication and inter-personal skills

Perform effectively despite sudden deadlines and changing priorities

Proven ability to identify, analyze, and solve problems

Highly reliable self-starter; can be counted on to complete assignments

Proven competence in working with others in a team effort

Example #6

Worked both as a crew member and independently

Get along well with employers and coworkers

Experienced in customer relations

Self-motivated; able to learn on own initiative

Excellent record of dependability and reliability

Versatile and multi-skilled person Example #7

Competent and reliable professional, committed to top quality work

Versatile and multi-skilled person

Resourceful in solving problems and maximizing resources

Enthusiastic, dependable, self-motivated

Skilled in handling the public with diplomacy and professionalism

Excellent hand and eye coordination and a safe work record

Demonstrated ability to adapt to new equipment & technology Example #8

Strong skills in organizing workflow, ideas, materials, people

Hired, trained and supervised work crews

In-depth knowledge of ______(fill in the blank)

Proficient in the use of computers

Sensitive, caring and professional attitude toward staff, patients, and their families

Responsible, dependable, punctual; take pride in work

Skilled at working with people with diverse backgrounds

Excellent leadership skills and training

Exercise: Write a summary of qualifications with 4-5 bullet points below:

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

SOURCE: http://crc.sterlingcollege.edu/career-gear-for-your-career-expedition/resumes-cover-letters-curriculum-vitae/summary-of-qualifications

Applicant Tracking Systems (ATS)

What are ATS and how do they work?

Many large organizations rely on applicant tracking systems (ATS) to help pre-filter resumes. The systems work by scanning resumes for contextual keywords and key phrases, mathematically scoring them for relevance, and sending only the most qualified ones through for human review. Top employers hire for several jobs at a time and receive hundreds of resumes for any given opening. Applicant tracking systems keep all these resumes in one place, helping recruiters and hiring managers stay organized as well as EEOC compliant. In theory, these systems also save time by automatically surfacing and highlighting top candidates. In reality, ATS do help hiring professionals narrow their applicant pool, but top candidates slip through the cracks. There are dozens of different ATS, each with their own features, strengths, weaknesses, and quirks. Here are just a few of the top ATS: Taleo Workday SuccessFactors Greenhouse Brassring iCIMS Jobvite Lever SmartRecruiters JazzHR CATS BambooHR Some applicant tracking systems can automatically compare your resume to the job description. For example, Taleo calls this feature “Req Rank,” which ranks each applicant based on how well their resume scores based on the job description. Instead of reviewing each and every application, the recruiter can focus squarely on candidates the ATS has identified as a great match.

How to “beat” applicant tracking systems:

Carefully tailor your resume for each and every job you apply to

Directly address qualifications found in the job description

Increase searchability by adding resume keywords based on the job description

Focus on the most impactful information in your work experience section

Keep your resume formatting simple so that an ATS can accurately parse it

Use Spell-check and proofread your resume to avoid errors

Formatting your resume for ATS: Only include the usual sections of a resume: Qualifications, Professional Experience, Education, Skills, and the like. Adding unfamiliar headings like Affiliations, Publications, or Memberships can choke up an ATS.

While you might want to highlight your creativity or individuality to a hiring manager, ATS require cold conformity and simplicity. Therefore, you’ll need to delete any extra touches you’ve added to your resume, like logos, pictures, symbols, and shadings. Also, stick to standard resume formatting in a normal font like Arial, Courier, or Times New Roman—the ATS can’t read fancy fonts and will reject your resume out of confusion. Finally, make sure you’re submitting materials in the appropriate, requested format. For example, you may have an awesome PDF version of your resume, but make sure you have a simplified Word version available, too. Many ATS’s allow you to upload your resume and automatically pull information into the appropriate application fields. But if your resume is laced with fancy layouts, images, and fonts, it often botches that upload and makes it difficult for the ATS to read your resume details.

Using Correct Keywords:

For any profession, there’s always lingo, software, responsibilities, basic skills, and licenses or certificates associated with performing the job well—and an ATS will be looking for key phrases and contextual information related to those qualifications. To make sure the software recognizes that you’re a good fit for the job, use these tips to successfully keyword optimize your resume:

Include verb phrases and skills written in the job description on your own resume. These are very likely to be the same keywords and phrases the hiring manager has programmed the ATS to pick up—“project manager,” “Final Cut Pro,” or “social media marketing,” for example.

Try services like Wordle and TagCrowd to help you figure out which keywords to focus on. Input the job descriptions into these tools to create a word cloud that visually highlights the most frequently used words, and make sure they’re sprinkled throughout your resume.

Use both the acronym and the spelled-out form of any given title, certification, or organization, so you’re set regardless of which format the ATS is looking for. For example: Certified Public Accountant (CPA).

Sources:

Jobscan Blog: 8 Things You Need to Know About Applicant Tracking Systems https://www.jobscan.co/blog/8-things-you-need-to-know-about-applicant-tracking-systems/ The Muse: Beat the Robots: How to Get Your Resume Past the System & Into Human Hands https://www.themuse.com/advice/beat-the-robots-how-to-get-your-resume-past-the-system-into-human-hands Career Enlightenment: What Every Job Seeker Should Know About the Applicant Tracking Systems https://careerenlightenment.com/what-every-job-seeker-should-know-about-applicant-tracking-systems