Chandan Arora Phone no.: +91 - 9770491073 Email id: arora.chandan0@gmail.com

Profile

A sales professional with one year of experience in exploring business opportunities in markets, with strong experience in sales, customer service, relationship manager business process excellence, team handling and thereby increasing revenues for the business.

Academics

Degree / Class Percentage Institute Name University / Board Passing

Year

MBA (Finance) 76.46% Institute Of Management Studies (IMS)

Devi Ahilya Vishwa Vidhyalaya

2015

BBA (Management)

70.51% International Institute of Professional Studies

Devi Ahilya Vishwa Vidhyalaya

2013

XII 62% Christian Eminent HS School

MP Board 2010

X 76.20% Christian Eminent HS School

MP Board 2008

Certification

● NISM series-V-A: Mutual Fund Distributors Certification Examination from National Institute of Securities Markets (NISM).

Work Experience

Organization L&T Finance Limited, Mumbai

Designation Senior Executive – Business Process Excellence

Duration 01/12/2015 to present.

Key Responsibilities

Mitigating regulatory risks / process risks / internal risks by developing process notes, roll outs, circulars, SOPs, etc.

Establish Measure of Performance (MOP) of processes. Benchmarking of operational activities with competition. Developing E-modules for various roles in operations. Implementation of projects to reduce TAT / Cost / improve

productivity.

Organization L&T Finance Limited, Jabalpur

Designation Management Trainee

Duration 11/05/2015 to 30/11/2015

Key Responsibilities

Making relationship with dealers / DSA / DSE / Connector to develop business.

Enhance service quality at dealer point to gain market share. Screening of future market prospects for various products of L&T

Finance ltd for business development. Implementation of projects. Driving collections through collection camps, direct collections,

and restructuring loans.

Summer Internship

Axis Mutual Funds, Indore. Organization 28th June 2014 to 18th August 2014 (45 days). Duration

On the Job Training

Charisma organization (A SBU of Appco Adv. Pvt. Ltd.), Indore. Organization 23rd December 2011 to 23rd March 2012 (3 months). Duration

Teleperformance, Indore. Organization 1st June 2013 to 5th August 2013 (2 months). Duration

Achievements

● Runners up in Mime and acting competition at Expressions 2013 at IIPS, DAVV in March 2013.

● Silver medal in cricket competition at Synergy 2013 at IIPS, DAVV in February 2013. ● Won Tourista ’12, an inter-college competition at IIPS in September 2012. ● Silver medal at annual Indian rally of Appco adv. Pvt. Ltd. For best performance in sales

in Jan 2012. ● Runners-up in Tourista’11, an inter-college competition at IIPS in September 2011.

Extracurricular activities

● Conducted case study on Emergence of Brand NaMo in March 2015. ● Organizing committee member in Entrepreneur meet 2014 at IMS, DAVV in March

2014. ● Organizing committee member in Sfurti 2014 at DAVV in February 2014. ● Participated in photography at Sfurti 2014 at DAVV in February 2014. ● Participated in Brand-bazaar completion at IMS, DAVV in September 2013. ● Participated in various management competitions organized by Markenova (marketing

club) and Humanism (human resource club) in 2010, 2011. ● Participated in young authors contest organized by ITC-Welcome group in 2006.

Personal details

Father's Name Mr. Mahesh Arora

Mother's Name Mrs. Rama Arora

Date of Birth 06th December 1992

Strength Hardworking, adaptable, creative, team player, result oriented.

Hobbies Meditation, travelling, cooking, playing outdoor sports.

Marital Status Unmarried

Languages known English, Hindi, and Sindhi

Permanent address T–125/6B, Opp. Post office, Chembur colony, Mumbai, MH – 400 074

“I hereby declare that all the information given by me is true to the best of my knowledge.” Chandan Arora