RESTFUL APIS AND AUTOMATED Marcel Pruegel | Solutions Engineer, Axon Ivy June 2nd 2016. PAGE ......

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Transcript of RESTFUL APIS AND AUTOMATED Marcel Pruegel | Solutions Engineer, Axon Ivy June 2nd 2016. PAGE ......

  • WWW.AXONIVY.COM

    THUR 10AM

    RESTFUL APIS AND AUTOMATED WORKFLOWS AXON IVY PROCESS AUTOMATION

    Matt Fleming | Senior Application Consultant, CM First

    Marcel Pruegel | Solutions Engineer, Axon Ivy

    June 2nd 2016

  • WWW.AXONIVY.COM

    PAGE 2

    INTRODUCTION

    AXON IVY AG

    Marcel Pruegel Solutions Engineer

    Matt Fleming Senior Application Consultant

  • WWW.AXONIVY.COM

    PAGE 3

    AGENDA

    o Introduction

    oAxon Ivy

    oCustoms Apps & Workflows

    oExcursion on Modelling Processes

    oLive Process Demo “Customer OnBoarding”

    oLive Axon Ivy Portal Demo

    oLive Demo GovHelp

    oQ & A

  • WWW.AXONIVY.COM

    PAGE 4

    Channel Partner

    Implementation Partner

    Support Partner

    Manufacturing Partner

    SILO’EDAPPLICATIONS CANNOT ADEQUATELY SUPPORT MOST PROCESSES ACROSS THE BUSINESS

    THE PROBLEM

    Customer

    Sales

    Marketing

    Support

    Professional Service

    Admin

    Order Management

    Operations

    R&D

  • WWW.AXONIVY.COM

    PAGE 5

    Un-managed Process

    Service

    Purchase

    Request

    (Customer)

    Get Plan Member

    and Service

    Period Details -

    Manual

    (Sales)

    Verify Service

    Details - PLEX

    (Service Operators)

    Manager Approval

    - Manual

    (Plan Manager)

    Inquiry

    (Customer)

    Research

    (Sales)

    Research

    (Risk-Mgmt)

    Research

    (Plan

    Manager)

    Finalize Sale

    (Confirmation)

    Manual transfer

    No approval, no Information

    ...

    2 days delay because of absence

    Paper mail

    "AS-IS" UNMANAGED PROCESS - USERS OPERATE THE SYSTEM

  • WWW.AXONIVY.COM

    PAGE 6

    IMPROVED "TO-BE" SOLUTION: THE BPMS GUIDES THE USER

    Managed Process

    Core system

    Business Process Management System

    Confirmation to customer

    Inquiry

    (Customer)

    Automatic Data Transfer

    Feedback

    Copy of Contract Info about delay

    Service Purchase

    Request

    (Customer)

    Get Plan Member

    and Service Period

    Details - IVY

    (Sales)

    Verify Service

    Details - PLEX

    (Service Operators)

    Manager Approval -

    IVY

    (Plan Manager)

    Core system

  • WWW.AXONIVY.COM

    PAGE 7

    Process Orchestration

    AGILE, USER-FOCUSED, PROCESS-DRIVEN APPS

    THE SOLUTION

    Metadata

    Cloud Apps and Storage

    Process Designer

    Data stores

    Monitor

    CRM

    Support

    Ops

    ERP

    •Built around process engine •Controlled by agile business

    rules

    •Tailored User Experience for internal and external users

    •Easy to integrate into standard and home-grown systems

  • WWW.AXONIVY.COM

    PAGE 8

    DOCUMENTATION OF PROCESSES

    Management

    BusinessIT

  • WWW.AXONIVY.COM

    PAGE 9

    DOCUMENTATION OF PROCESSES

    BPMNEASY & BPMNTOUCH

    BPM Touch® Modeling Tool

  • WWW.AXONIVY.COM

    PAGE 10

    DOCUMENTATION OF PROCESSES

    BEST PRACTICE

    Sequence of Tasks

    + Specification of Tasks

    + Attach mediafiles

    + Supplement special cases

  • WWW.AXONIVY.COM

    PAGE 11

    PAGE 11

    LIVE DEMO

    “CUSTOMER ONBOARDING”

  • WWW.AXONIVY.COM

    PAGE 12

    PAGE 12

    LIVE DEMO

    AXON IVY PORTAL DEMO

  • WWW.AXONIVY.COM

    PAGE 13

    THE BEST OF BOTH WORLDS

    THE SOLUTION –WHAT WE HAVE SEEN!

    Axon Ivy Intelligent BPM

    •Agile and flexible end-to-end processes

    •Model-driven process design

    •Easy integration of external systems

    •Complex Task Management

    •Process Exception Handling

    •End-to-end monitoring

    CA Plex / (CA2E)

    •Detailed Business Logic

    •Model Based Developement

    •Transactional Business Applications

    •Optimized Data Entry Screens

    •Full Web/Mobile/Cloud/API Solution

    with CM WebClient

    BUSINESS PROCESS Driven Plex Applications

  • WWW.AXONIVY.COM

    PAGE 14

    PAGE 14

    LIVE DEMO

    “GOVHELP”

  • WWW.AXONIVY.COM

    PAGE 15

    Q & A

  • WWW.AXONIVY.COM

    THANKYOU! /AXON-IVY-AG

    @AXONIVY

    Feel free to visit us at our booth for more information!

    VISIT OUR OTHER TALKS:

    THUR 3:30PM BUILDING AN AUTOMATED PROCESS THAT INTERACTS WITH DIFFERENT SYSTEMS

    FRI 9AM WORKFLOW/BPM - BUILD YOUR OWN AUTOMATED WORKFLOWS