Report Exit Survey DIS 2012 DBK

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    Programme Exit Survey (PES)Report

    Diploma in Wood Based Technology(DBK)

    December 2012 Session

    Politeknik Kota Kinabalu (PKK)

    Sabah

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    RESEARCH COMMITTEE

    Member of Advisory Committee

    NO NAME POSITION1 Wan Mohamad Nasir bin Wan Abdul Rahman Director

    2 Norehan bt Md Shariff Deputy Director (Academic)

    3 Aminuddin bin Ibrahim Head of Department

    Research Fellow (Polytechnic)

    NO NAME

    1 Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)

    2 Dr Suzan binti Impak

    3 Azman B Talib

    4 Farah Asyikin Abd Rahman

    5 Shalizan B. Kadir

    6 Norzila Salim

    7 Halina Binti Hamid

    8 Alester G Jakuil

    9 Grace Jennifer Philip

    10 Cynthia Nicholas

    11 Julkifli bin Awang Besar

    12 Bahril bin Balli

    Research Fellow in Diploma in Wood Based Technology

    NO NAME

    1 Rusdi bin Rusli (Head of Program)

    2 Nik Ahmad Farizan bin Nik Lah

    3 Adrian Ang bin Angkal

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    ABSTRACT

    The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions

    of various aspects of programmes and services offered and to identify areas where

    improvements may be needed in the Department of Civil Engineering (JKA), Politeknik Kota

    Kinabalu (PKK). This PES was conducted on 14 final semester students, graduating from

    Diploma in Wood Based Technology (DBK). They were the first Cohort whose intake was in

    June 2010. The survey questionnaire had five main sections: respondentsprofile; assessment

    of overall quality; assessment of skills and knowledge; assessment of Lecturers and

    Academic Advisor; and assessment of academic resources and facilities. All the data were

    analysed using the Statistical Product and Service Solutions (SPSS) software version IBM

    SPSS Statistics 19.0. For the assessment of the overall quality, attribute for teaching and

    learning experience was rated 100% with positive ratings range from adequate to very good.

    Skills and knowledge section was evaluated by relating the statements with nine items as

    stated in the Programme Learning Outcomes (PLO). All the PLOswere satisfactorily rated

    at least adequate by 100% of the students with 92.8% rated good and very good.

    Assessment on lecturers and academic advisor were rated 72.6% as very good and 26.2%

    as good. In terms of academic resources andfacilities, the access to Wi-Fi had the highest

    unsatisfactory concerned from the respondent whereby 21.4% rated the item as marginal

    but the rest still feels that the academic resources and facilities were at least adequate.

    Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic

    resources and facilities

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    1. INTRODUCTION

    1.1Programme Exit Survey (PES)

    PES is a method of collecting information on the quality of diploma education from the

    perspective of graduating students upon the completion of their diploma programme. This

    report refers to an indirect measurement method by way of self-evaluation based on

    individual perception for the assessment of PLO. PLOs are the specific statements of

    graduates knowledge, skills and attitudes acquired at the end of the programme as evidence

    for the programme objectives achievements [1]. This PES was conducted to assess the

    graduate students satisfaction and perceptions about various aspects of their academic

    experiences [2]. 100% of the final semester students from the DBK programme had

    participated in the survey.

    The main objectives of this PES are to [3]:

    1) Determine the students perception in their attainment on the overall quality of

    learning and teaching in PKK;

    2) Determine the students self-assessment of knowledge, skills and soft skills

    achievement after going through the PLOs of the programme;

    3) Evaluate the students opinion towards contributions of Lecturer and Academic

    Advisor system implemented based on Outcome Based Education (OBE) approach;

    4) Evaluate the students opinion towards academic resources and facilities provided in

    PKK.

    1.2 Programme Learning Outcomes (PLO)

    OBE is an educational philosophy that believed that educational assessment should recognise

    and reflect progress made by individual students. PLOs are statements that describe what

    graduates are expected to know or be able to do on graduation. In the curriculum for DBK

    programme it has been specified that there are nine (9) PLOsto be acquired by the graduates

    upon graduation [4]. The nine PLOs are as follows:

    i. Apply fundamental knowledge emphasized in wood engineering, wood science, wood

    processing and management.

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    ii. Display appropriate techniques and skills to fulfil requirement and changes in wood

    based industries.

    iii.

    Communicate effectively with the surrounding community.

    iv. Critically, creatively and effectively generate solutions in solving problems.

    v.

    Display effective social skill and processed high accountability towards self and

    surrounding community.

    vi. Adhere to the needs of continuous learning and demonstrate good information

    management skill.

    vii. Inculcate entrepreneurship and show good managerial skills.

    viii. Exhibit professionalism, good ethics and moral behaviour.

    ix. Demonstrate high leadership skill and able to work independently or as a team.

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    2. METHODOLOGY

    This survey involved 14 DBK students from December 2012 semester. Students were asked

    to fill up the PES questionnaires which were posted online and 100% of them responded.

    The respondents were required to evaluate and rate themselves based on 5-Likert Scale

    indicated below [5]:

    1 = Poor

    2 = Marginal

    3 = Adequate

    4 = Good

    5 = Very good

    Students satisfaction and acceptance level were determined from the level of the likert scale.

    Very good, Good and Adequate indication rate shows the students were satisfied with the

    item. WhileMarginal andPoor indication rate shows the program needs some improvements

    and correction.

    This online survey was conducted between March until May 2013. The survey

    questionnaires were divided into five sections as follows:

    i. Section A: General Information

    ii. Section B: Overall Quality of Teaching and Learning

    iii. Section C: Skills and Knowledge

    iv. Section D: Contributions of Lecturers and Academic Advisors

    v. Section E: Academic Resources and Facilities

    The data collected in this survey was processed through Statistical Product and Service

    Solutions (SPSS) software version IBM SPSS Statistics 19.0.

    The questionnaires were based on students perception on teaching and learning in

    PKK, students response on skills and knowledge related to PLOs, students attainment on

    the soft skills, students rating for lecturers and academic advisors contribution, students

    opinion towards academic resources, overall services and facilities in PKK [6,7]. This

    assessment strategy was aligned with the Curriculum Development Cycle - develop-

    implement-review as required by the MQA in order to improve the quality of programme. A

    description of the survey findings is discussed below.

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    3. RESULTS

    The response from the students were analysed based on the following four criteria:

    i. Studentsresponse towards the Overall Quality

    ii. Studentsresponse on Skills and Knowledge

    iii.

    Studentsratings for Lecturer and Academic Advisor contributions

    iv. Studentsopinion towards Academic Resources and Facilities

    In Section C: (Skills and Knowledge) the statements have been classified under a particular

    PLO so that the data analysis can be done appropriately for accreditation purposes. The

    results can be used an indicator to show how well the students have acquired their skills and

    knowledge as required in the PLOs of the programme.

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    3.1 SECTION B: OVERALL QUALITY

    Overall Quality was evaluated by relating the students experience with the teaching and

    learning environment in PKK. Two survey statements were as follows:

    a) What is your impression on the overall quality of curriculum; and teaching and learning

    at PKK?

    b) To what extent has the quality of teaching and learning in PKK improved since you

    were here?

    Figure 1: Overall Quality rating

    For statement (a) (Figure 1), 10 of the respondents (71.4%) agreed and categorized as

    very good for the impression on the overall quality of curriculum and teaching and

    learning at PKK. The other 4 (28.6%) responded good. No respondent rated for

    adequate, marginal and poor indication.

    While for statement (b), 11 (78.6%) of the respondents agreed that item to what

    extent has the quality of teaching and learning in Politeknik Kota Kinabalu improved since

    you were here the scale given was very good. The other 2 (14.3%) responded good

    while 1 (7.1%) expressed adequate. No respondent rated for marginal and poor

    indication.

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    From the analysis on overall quality, 100% of the respondents were satisfied with the

    overall quality for this programme during their study in PKK based on the experience with

    the teaching and learning environment.

    3.2 SECTION C: SKILLS AND KNOWLEDGE

    In assessing the skills and knowledge of the students, the statements had been classified into

    nine PLOs as follows:

    3.2.1 PLO 1 (Knowledge)

    For PLO 1 (Knowledge), four statements were given as follows:

    a) I am able to apply knowledge of core discipline courses in my programme.

    b)

    I am able to apply knowledge of specialized courses in my programme.

    c) I am able to apply knowledge of elective courses in my programme.

    d) I am able to understand the technological applications relevant to my programme of

    study.

    For statement (a) (Figure 2),I am able to apply knowledge of core discipline courses in

    my programme, 10 (71.4%) respondents rated it as very good, 3 (21.4%) respondents as

    good and 1 (7.1%) respondent as adequate. For the statement (b) I am able to apply

    knowledge of specialized courses in my programme,9 (64.3%) respondents rated it as very

    good, 4 (28.6%) respondents rated as good and 1 (7.1%) respondent rated it as

    adequate.

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    Figure 2: PLO 1 Knowledge rating

    For the third statement (c) I am able to apply knowledge of elective courses in my

    programme, a total number of 10 (71.4%) respondents rated very good, 3(21.4%) rated as

    good and 1 (7.1%) rated it as adequate.

    Moving to the fourth statement (d) I am able to understand the technological

    applications relevant to my programme of study, 10 (71.4%) rated it as very good and 4

    (28.6%) respondents rated it as good.

    The results indicate that 100% of DBK students were satisfied with the knowledge

    they gained and agreed that they had understood the relevancy of the technological

    application during their studies in PKK.

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    3.2.2 PLO 2 (Technical & Practical Skills)

    For PLO 2 (Technical & Practical Skills), three statements were given as follows:

    a)

    I am able to apply information technology in my programme.

    b)

    I am able to demonstrate my practical skills effectively.

    c) I am able to use computing technology for applications in my programme.

    Figure 3: PLO 2 Technical & Practical Skills rating

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    For statement (a) (Figure 3), I am able to apply information technology in my

    programme9 (64.3%) respondents rated very goodwhile the other 5 (35.7%) responded

    good.

    Moving to statement (b)I am able to demonstrate my practical skills effectively, the

    same number of respondents rated it as very good, 4 (28.6%) respondents rated as good

    and 1 (7.1%) responded adequate rating.

    While for statement (c)I am able to use computing technology for applications in my

    programme, 8 (57.1%) respondents agreed it as very good, 5 (35.7%) respondents rated it

    as good and 1 (7.1%) as adequate

    As a conclusion, 100% of DBK students were satisfied and were able to make use of

    technical & practical skills they gained during their studies in PKK.

    3.2.3 PLO 3 (Communication Skills)

    For PLO 3 (Communication Skills), three statements were provided as follows:

    a)

    I am able to communicate effectively orally/visually (informal / formal / conversational

    / presentation).

    b) I am able to communicate effectively in writing (writing reports and expressing ideas

    and opinions clearly and concisely).

    c) I am able to use computing technology in communications.

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    Figure 4: PLO 3 Communication Skills rating

    For statement (a) (Figure 4), 9 (64.3%) respondents rated very good forI am able to

    communicate effectively orally/visually (informal / formal / conversational / presentation)

    while 5(35.7%) responded good.

    Meanwhile for statement (b), 9(64.3%) respondents rated it as very good, 4 (28.6%)

    good and another 1 (7.1%) as adequate. In fact, all the DBK students were getting

    familiar with reports writing since their first semester in PKK.

    Further, for statement (c), 8 (57.1%) respondents rated very good. The other 5

    (35.7%) responded good while 1 (7.1%) responded adequate.

    It can be concluded that, 100% of DBK students were satisfied and were able to

    communicate effectively after finish their studies in PKK.

    3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

    For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given as

    follows:

    a) I am able to solve problems using methods, tools and skills related to my programme.

    b) I am able to think critically and logically.

    c) I am able to plan, organize and complete a task.

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    Figure 5: PLO 4 Critical Thinking & Problem Solving Skills rating

    Under PLO 4 (Figure 5),for statement (a) majority of 10 (71.4%) respondents rated

    very good, and 2 (14.3%) respondents each rated for good and adequate ratings.

    For statement (b) I am able to think critically and logically, 8 (57.1%) respondents

    rated it as very good, 4 (28.6%) responded as good and the remaining 2 (14.3%) rated it

    as adequate.

    Finally for statement (c), a total of 8 (57.1%) respondents rated very good. The

    other 5 (35.7%) responded good while only 1(7.1%) responded adequate.No respondent

    rated for marginal and poor indication for all statements under PLO 4.

    As a conclusion on this sections analysis, that is, 100% of DBK students were

    equipped with critical thinking & problem solving skills which they gained during their

    studies in PKK.

    3.2.5 PLO 5 (Social Skills and Responsibilities)

    For PLO 5 (Social Skills and Responsibilities), three statements were given as follows:

    a) I am able to understand the role of my work in relation to social or cultural issues.

    b) I am aware of the value of considering diversity and differences in cultures in my work.

    c)

    I am aware of the impact of my work in a social context.

    2 2 1

    2 4 5

    108 8

    0%

    20%

    40%

    60%

    80%

    100%

    I am able to solve problems

    using methods, tools and skills

    related to my program.

    I am able to think critically and

    logically.

    I am able to plan, organize and

    complete a task.

    Responses

    Poor Marginal Adequate Good Very good

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    Figure 6: PLO 5 Social Skills and Responsibilities rating

    Figure 6, statement (a) I am able to understand the role of my work in relation to

    social or cultural issueswere rated very good by 8 (57.1%) respondents and the remaining

    6 (42.9%) responded as good.

    For statements (b) and (c)show that both were rated as very good by 10 (71.4%)

    respondents and the rest 4 (28.6%) rated it as good. No respondent rated for adequate,

    marginal and poor indication for all statements under PLO 5.

    Thus under PLO 5 we can conclude that, 100% of DBK students were aware of their

    responsibilities in social context and able to associate with community effectively which they

    gain during their studies in PKK.

    3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

    For PLO 6 (Continuous Learning & Information Management Skills), four statements were

    provided as follows:

    a)

    I am able to continuously learn new skills and knowledge.

    b)

    I am able to engage in continuous learning beyond the classroom.c) I am able to learn and apply new concepts.

    64 4

    810 10

    0%

    20%

    40%

    60%

    80%

    100%

    I am able to understand the

    role of my work in relation to

    social or cultural issues.

    I am aware of the value of

    considering diversity and

    differences in cultures in my

    work.

    I am aware of the impact of my

    work in a social context.

    Responses

    Poor Marginal Adequate Good Very good

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    d) I am able to use information resources (databases, libraries, internet etc).

    Table 1: PLO 6 Continuous Learning & Information Management Skills rating

    Responses

    Poor Marginal Adequate Good Very good

    Question

    (a)

    Qty 0 0 0 3 11

    % 0.0 0.0 0.0 21.4 78.6

    Question

    (b)

    Qty 0 0 1 4 9

    % 0.0 0.0 7.1 28.6 64.3

    Question

    (c)

    Qty 0 0 1 5 8

    % 0.0 0.0 7.1 35.7 57.1

    Question

    (d)

    Qty 0 0 0 7 7

    % 0.0 0.0 0.0 50.0 50.0

    For PLO 6 assessments, statement (a) (Table 1),I am able to continuously learn new

    skills and knowledge 11 (78.6%) respondents rated very good and a total of 3 (21.4%)

    responded good.

    Moving to statement (b), majority of 9 (64.3%) respondents rated it very good,

    followed by good rating by 4 (28.6%) respondents and 1 (7.1%) respondents rated it

    adequate.

    For statement (c), 8 (57.1%) respondents rated very good forI am able to learn andapply new concepts. The other 5 (35.7%) responded good while only 1 (7.1%) responded

    adequate.

    Finally for statement (d)I am able to use information resources (databases, libraries,

    internet etc),7 (50.0%) respondents rated very good and another half rated it as good.No

    respondent rated for marginal and poor indication for all statements under PLO 6.

    So under PLO 6 we can summarize that, 100% of DBK students were able to learn

    new skills and knowledge and able to use information resources effectively after their study

    in PKK.

    3.2.7 PLO 7 (Management & Entrepreneurial Skills)

    For PLO 7 (Management & Entrepreneurial Skills), two statements were provided as follows:

    a) I am able to build/develop my career upon completion of my studies.

    b) I am able to develop time management skills.

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    Figure 7: PLO 7 Management & Entrepreneurial Skills rating

    Figure 7 shows the rating result for PLO 7. For statement (a) I am able to

    build/develop my career upon completion of my studies, 10 (71.4%) respondents rated it as

    very good, 4 (28.6%) responded good while the remaining 1 (7.1%) responded

    adequate.

    As for statement (b), the highest rating is for very good indicator with 8 (57.1%)

    respondents while 5 (35.7%) respondents rated good and only 1 (7.1%) responded

    adequate rating. No respondent rated for marginal and poor indication for all

    statements under PLO 7.

    We can conclude that, all of the respondents feel satisfied and believed that their

    management & entrepreneurial skills were developed in PKK.

    3.2.8 PLO 8 (Professionalism, Ethics & Moral)

    For PLO 8 (Professionalism, Ethics & Moral), two statements were provided as follows:

    a) I am able to understand the professional and ethical responsibilities related to my work.

    b)

    I am aware of the importance of safety issues related to my work.

    1 1

    35

    108

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    I am able to build/develop my career upon

    completion of my studies.

    I am able to develop time management skills.

    Responses

    Poor Marginal Adequate Good Very good

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    Figure 8: PLO 8 Professionalism, Ethics & Moral rating

    Under PLO 8, for very good rating (Figure 8), statement (a)I am able to understand

    the professional and ethical responsibilities related to my work rated by 10 (71.4%)

    respondents while statement (b)I am aware of the importance of safety issues related to my

    work. rated by a number of 11 (78.6%) respondents.

    While for good rating, statement (a) was rated by 4 (28.6%) respondents and for

    statement (b) was rated by 3 (21.4%) respondents. No respondent rated for marginal and

    poor indication for all statements under PLO 8.

    So we can conclude that, 100% of DBK students understood the professional and

    ethical responsibilities and were aware of the importance of safety issues related to their work

    during their studies in PKK.

    3.2.9 PLO 9 (Leadership & Teamwork Skills)

    For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were

    provided as follows:

    a)

    I am able to work with individuals from different backgrounds.

    43

    1011

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    I am able to understand the professional and

    ethical responsibilities related to my work.

    I am aware of the importance of safety issues

    related to my work.

    Responses

    Poor Marginal Adequate Good Very good

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    b) I am able to work successfully as a member of a team.

    c) I am able to work successfully as a leader of a team.

    d)

    I am able to function in multidisciplinary teams.

    Table 2: PLO 9 Leadership & Teamwork Skills rating

    Responses

    Poor Marginal Adequate Good Very good

    Question

    (a)

    Qty 0 0 0 4 10

    % 0.0 0.0 0.0 28.6 71.4

    Question

    (b)

    Qty 0 0 0 5 9

    % 0.0 0.0 0.0 35.7 64.3

    Question

    (c)

    Qty 0 0 1 5 8

    % 0.0 0.0 7.1 35.7 57.1

    Question

    (d)

    Qty 0 0 0 6 8

    % 0.0 0.0 0.0 42.9 57.1

    For very good rating (Table 2), statement (a) I am able to work with individuals

    from different backgrounds rated by 10 (71.4%) respondents while statement (b) was rated by

    a number of 9 (64.3%) respondents, and both statement (c) I am able to work successfully as

    a leader of a team and statement (d)I am able to function in multidisciplinary teams rated by

    8 (57.1%) respondents.On the other hand, statement (a) was rated by 4 (28.6%) respondents as good, both

    statement (b) and (c) were 5 (35.7%) respondents, and statement (d) was 6 (42.9%)

    respondents.

    Only 1 (7.1%) respondent rated for the adequate rating for statement (c). There was

    no respond for marginal and poor indication for all statements.

    So under PLO 9 we can summarize that, 100% of DBK students were able to work in

    a team successfully and capable of being a leader after finishing their studies in PKK.

    3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC

    ADVISORS

    Responses from students towards the lecturers and academic advisors contributions are

    summarized below. Graduates were asked to offer insights of encouragement given into the

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    programme delivery process. Six attributes of encouragement were offered and they are given

    as follows:

    To what extent did your lecturer/academic advisor encourage you to:

    a) Set high expectations for learning?

    b)

    Be an actively involved learner?

    c)

    Show concern for student learning?

    d) Provide feedback frequently and promptly?

    e) Effectively communicate critical concepts and ideas?

    f) Incorporate teamwork as part of the learning process?

    Table 3: Contributions of Lecturers and Academic Advisors rating

    Responses

    Poor Marginal Adequate Good Very good

    Question

    (a)

    Qty 0 0 0 2 12

    % 0.0 0.0 0.0 14.3 85.7

    Question

    (b)

    Qty 0 0 1 3 10

    % 0.0 0.0 7.1 21.4 71.4

    Question

    (c)

    Qty 0 0 0 3 11

    % 0.0 0.0 0.0 21.4 78.6

    Question

    (d)

    Qty 0 0 0 5 9

    % 0.0 0.0 0.0 35.7 64.3Question

    (e)

    Qty 0 0 0 5 9

    % 0.0 0.0 0.0 35.7 64.3

    Question

    (f)

    Qty 0 0 0 4 10

    % 0.0 0.0 0.0 28.6 71.4

    From Table 3 for the attribute of statement (a), 12 (85.7%) of the respondents said

    that it was very good while 2 (14.3%) disclosed that it was good.

    For statement (b), 10 (71.4%) respondents rated it as very good. While 3 (21.4%)rated that it was good and 1 (7.1%) rated it as adequate.For statement (c), 11 (78.6%) of

    the respondents rated as very good and 3 (21.4%) respondents rated that it was good.

    Both statement (d) and (e) were rated the same scored with 9 (64.3%) respondents

    rated it very good and the remaining 5 (35.7%) rated them as good. Finally for statement

    (f) 10 (71.4%) of the respondents rated it as very good and 4 (28.6%) rated as good.No

    respondent rated for marginal and poor indication for all six statements under this

    section. So 100% of DBK students were satisfied with the contributions of lecturers and

    academic advisors during their studies in PKK.

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    3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

    In the education eco-system, academic resources/facilities were important in terms of

    educational hardware. The teaching and learning process would be greatly enhanced provided

    that there were sufficient resources/facilities for students to thrive academically. Table 4

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    shows the percentage of respondents ratings towards the sufficiency of resources/facilities at

    the PKK. Eleven statements of resources/facilities were given as follows:

    To what extent did Politeknik Kota Kinabalu provide you with the following

    resources/facilities?

    a)

    Operation hours of the library

    b)

    Access to databases and collections both physically and online in the library

    c) Easy and responsive services of the HEP staff

    d) Easy and responsive services of the counselling staff

    e) Easy and responsive services of the library staff

    f) Easy and responsive services of the administration staff

    g) Access to Wi-Fi internet

    h)

    Quality of computer labs

    i) Quality of laboratories / workshops / kitchens

    j) Quality of classrooms

    k)

    Quality of sports and recreational facilities

    Table 4: Academic Resources/Facilities rating

    Responses

    Poor Marginal Adequate Good Very good

    Question

    (a)

    Qty 0 0 2 5 7

    % 0.0 0.0 14.3 35.7 50.0Question Qty 0 0 2 5 7

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    (b) % 0.0 0.0 14.3 35.7 50.0

    Question

    (c)

    Qty 0 0 2 5 7

    % 0.0 0.0 14.3 35.7 50.0

    Question

    (d)

    Qty 0 0 2 5 7

    % 0.0 0.0 14.3 35.7 50.0

    Question

    (e)

    Qty 0 0 2 5 7

    % 0.0 0.0 14.3 35.7 50.0

    Question

    (f)

    Qty 0 0 2 5 7

    % 0.0 0.0 14.3 35.7 50.0

    Question

    (g)

    Qty 0 3 4 1 6

    % 0.0 21.4 28.6 7.1 42.9

    Question

    (h)

    Qty 0 1 5 2 6

    % 0.0 7.1 35.7 14.3 42.9

    Question

    (i)

    Qty 0 0 3 4 7

    % 0.0 0.0 21.4 28.6 50.0

    Question

    (j)

    Qty 0 0 5 3 6

    % 0.0 0.0 35.7 21.4 42.9

    Question

    (k)

    Qty 0 1 1 5 7

    % 0.0 7.1 7.1 35.7 50.0

    From Table 4 above, it is pretty clear that the results for question (a), (b), (c), (d), (e),

    and (f) scored the same rating where 7 (50%) respondents rated it as very good, 5 (35.7%)

    as good and the remaining 2 (14.3%) rated it as adequate.For question (g), 6 (42.9%) respondents rated it very good, 1 (7.1%) as good and

    4 (28.6%) as adequate. In question (h) the same number of respondents rated it as very

    good, while 2 (14.3%) rated good and 5 (35.7%) rated adequate.

    For question (i), 7 (50.0%) respondents said it was very good, while 4 (28.6%) rated

    it as good and the remaining 3 (21.4%) responded it as adequate.

    For question (j), 6(42.9%) respondents rated it very good, 3 (21.4%) as good and 5

    (35.7%) said it was adequate. Finally for question (k), 7 (50%) respondents rated it very

    good, 5 (35.7%) responded it as good and 1 (7.1%) said it was adequate.

    Unlike the other sections in this survey, this section scored a few marginal ratings

    which were 21.4% for question (g), and 7.1% each for both questions (h) and (k).

    The results indicated that the academic resources/facilities play significant roles in

    teaching and learning processes of the DBK students. Thus, the quality of facilities provided

    in PKK especially Wi-Fi internet, computer laboratory and sports facilities should be

    improvised.

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    4. CONCLUSION

    The results of the survey indicated high considerable for Overall Quality of teaching and

    learning since 100% students rated as very good, good and adequate measures of

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    achievement for all the statements. Thus students were satisfied with the overall quality of

    teaching and learning in PKK.

    Over 92.8% of graduates agreed that they had achieved the PLOs of the programme.

    The data showed majority of students responded between very good to good scale in this

    Skills and Knowledge assessment which equal to 13 out of 14 person. The rest of the

    graduates perceived and rated at least adequate scale for all PLOs (soft-skills and

    knowledge-skills) acquired by the graduates.

    Evaluation of the graduatesopinions towards contributions of lecturers and academic

    advisors system implemented also showed that graduates were satisfied with the lecturers.

    Result showed that 92.8% of graduates rated very good, good and adequate scale. This

    also supports the implementation of OBE in PKK which emphasized for student-centred

    learning.

    Finally 78.6% graduates were satisfied with the academic resources and facilities

    provided. The most significant item that graduates were not satisfied with was the Wi-Fi

    internet access in PKK where 21.4% of them rated for marginal. Insufficient Wi-Fi

    coverage around PKK was due to lack of Access Point (AP) installed. Whereas computer lab

    and sports and recreation facilities, each of it received 7.1 % marginal rating. The rest of the

    respondent however feels satisfied by the academic resources and facilities offered during

    their study.

    This exit survey was found to be an essential tool to help identify the areas needs to

    be improved in the quality of education as a whole in PKK especially for Diploma in Wood

    based technology (DBK).

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    REFERENCES

    [1] Sani, M.S.M. (2009) Exit Surveys Assessment of Bachelor Mechanical Engineering

    Programs at Universiti Malaysia Pahang. Proceedings of MUCEET 2009.

    [2] Mohamed, A. (2012) Graduate Students Perspectives on Study Environment Based on

    Exit Survey. Asian Social Science Vol. 8(16), 200-208.

    [3] Zainulabidin, M.H. (2012) Indirect Program Learning Outcomes (PLO) Attainment for

    the Bachelor of Mechanical Engineering with Honours (BDD) Degree Program.

    FKMP OBE Committee Report 2012.

    [4] COPPA. (2008) Code of Practice for Programme Accreditation. Malaysian Qualification

    Agency.

    [5] Adler, K. (2012) School Exit Surveys What you should know before you start. Michigan

    State University.

    [6] UNLV. (2011) Graduating Senior Exit Survey Report. University of Nevada Las Vegas

    Office of Academic Assessment.

    [7] Quality Support Unit. (2011) Exit Survey 2010. University of Limerick.