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Infor Workforce Management Release Notes

Release 6.1.2

Copyright © 2014 Infor

Important Notices

The material contained in this publication (including any supplementary information) constitutes and contains confidential and proprietary information of Infor.

By gaining access to the attached, you acknowledge and agree that the material (including any modi-fication, translation or adaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole property of Infor and that you shall not gain right, title or interest in the material (including any modification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right to use the material solely in connection with and the furtherance of your license and use of software made available to your company from Infor pursuant to a separate agreement, the terms of which separate agreement shall govern your use of this mate-rial and all supplemental related materials (“Purpose”).

In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such material in strict confidence and that your use of such material is limited to the Purpose described above. Although Infor has taken due care to ensure that the material included in this publi-cation is accurate and complete, Infor cannot warrant that the information contained in this publication is complete, does not contain typographical or other errors, or will meet your specific requirements. As such, Infor does not assume and hereby disclaims all liability, consequential or otherwise, for any loss or damage to any person or entity which is caused by or relates to errors or omissions in this publication (including any supplementary information), whether such errors or omissions result from negligence, accident or any other cause.

Without limitation, U.S. export control laws and other applicable export and import laws govern your use of this material and you will neither export or re-export, directly or indirectly, this material nor any related materials or supplemental information in violation of such laws, or use such materials for any purpose prohibited by such laws.

Trademark Acknowledgements

The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All rights reserved. All other company, product, trade or ser-vice names referenced may be registered trademarks or trademarks of their respective owners.

Publication Information

Release: Infor Workforce Management Release 6.1.2

Publication date: November 14, 2014

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Contacting Infor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Are you a new or an upgrading customer?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 2 Upgrade Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Upgrading Workforce Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Employee Schedule Detail Task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

DB Controls Security Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Messaging Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 3 Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Platform Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Supported Web Server Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Supported Application Server Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Supported Database Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Supported DASH Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Supported Cognos Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Supported Clock Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Supported Infor Workforce Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Supported WFM Mobility Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Supported Infor Lawson System Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Supported WFM plugin for Infor Workspace and Ming.le. . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Supported Infor Security Service (ISS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Supported Infor ION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Supported Infor Ming.le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Infor Workforce Management - Release Notes | 3

Compiling Custom Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Primary Combination Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Supplementary Third-Party Vendor Update Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Third Party Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Testing and Environment Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Lower Patch Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Chapter 4 New Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Clock Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Multiple Minimum Break Length Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Daily Timesheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Faster loading of work detail records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Reintroduction of Expand/Collapse All control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Improved Highlighting of Active Timesheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Employee Profile Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Additional Employee Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Infor Workforce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Mobile Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Middleware: SSO Enablement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Install Anywhere 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Multiview Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Display of Leave Code and Color Coding in Schedule View . . . . . . . . . . . . . . . . . . . . . . . . .26

Highlighting of Days with Multiple Activities in Schedule View . . . . . . . . . . . . . . . . . . . . . . .26

Template Shift Generation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Schedule Period Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Unstaffed Employees in Schedule View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Sending Shifts to Relief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Employee Filtering and Sorting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Employee FTE in Schedule View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Schedule Optimization (SO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Workload by Day Part. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Retail KPI Launch Pad Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

LFSO schedule enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Workforce Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Load times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Forecast Wage Cost report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4 | Infor Workforce Management - Release Notes

Work Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Balance Summary Report and Balance Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Chapter 5 Product Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Clock interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Infor Workforce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Modules - Localization - UI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Multiview Scheduler (MVS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

MVS - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

MVS - Advanced Schedule View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

MVS - Relief Calling Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

MVS - Schedule Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Platform - Alerts & Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Platform - Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Platform - ETM - Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Platform - ETM user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Platform - Form Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Platform - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Platform - Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Platform - Interfaces - Hierarchy Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Platform - Interfaces - HR Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Platform - Localization - UI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Platform - Maintenance Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Platform - Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Platform - Migration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Platform - Registry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Platform - Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Platform - Upgrade Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Platform - Web Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Platform - Workflow Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Schedule Optimization (SO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

SO - Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

SO - General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

SO - Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

SO - Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49


SO - Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

SO - User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Time & Attendance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Time & Attendance - Calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Time & Attendance - Clock Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Time & Attendance - Daily Timesheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Time & Attendance - Employee Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Time & Attendance - Employee Overrides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Time & Attendance - Localization - UI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Time & Attendance - Overrides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Time & Attendance - Quick Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Time & Attendance - Schedule Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Time & Attendance - User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Time & Attendance - Weekly Timesheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

WFM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64


Chapter 6 Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Infor Workforce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Labor Forecasting and Schedule Optimization (LFSO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Labor Scheduler (LS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Multiview Scheduler (MVS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Task Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Time & Attendance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Time Off Planner (TOP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78



About This Guide

This guide describes Infor Workforce Management (WFM) Release 6.1.2 and highlights issues.

Intended AudienceThis document can be used by any one interested in Infor Workforce Management (WFM) Release 6.1.2.

Related DocumentsFor information about installing the application, see the Infor Workforce Management Installation Guide.

Contacting InforIf you have questions about Infor products, go to the Infor Xtreme Support portal at:

http://www.inforxtreme.com/

If we update this document after the product release, we will post the new version on this Web site. We recommend that you check this Web site periodically for updated documentation.


1Chapter 1: Overview

This document provides information about upgrading from previous releases, supported platforms, resolved issues, and known issues for the current release.

Release 6.1.2 of Infor Workforce Management (WFM) is primarily focused on outstanding defects.

For more details, see "New Features" on page 23.

Are you a new or an upgrading customer?If you are a new customer and are installing a completely new version, then see:

1 Platforms Supported chapter

2 Implementation and Administration Guide for the application that you purchased

3 Known Issues chapter

If you are an existing customer and are upgrading from a previous version, then see:

1 Upgrading Workforce Management Guide

2 Platforms Supported chapter

3 Implementation and Administration Guide for the application that you purchased.

4 New Features chapter

5 Product Fixes chapter

6 Known Issues chapter


Overview


2Chapter 2: Upgrade Considerations

This chapter provides information about upgrading from previous releases:

"Upgrading Workforce Performance" on page 12

"DB Controls Security Enhancement" on page 12

"Messaging Control " on page 12


Upgrade Considerations

Upgrading Workforce PerformanceFor information on how to upgrade Workforce Performance, see the Upgrading Workforce Management Guide.

Employee Schedule Detail TaskIf you are upgrading from an Infor Workforce Management version prior to 5.0 FP16, please refer to the knowledge base article #1184109 on the Infor Xtreme Support site.

DB Controls Security EnhancementDB Controls have security enhancements as of release 6.0. The controls no longer send plain text SQL to the server and do not include plain text database metadata in the HTML source code. DB Controls refer to the control UIs:

DBLookupUI

DBComboBoxUI

DBListBoxUI

Changes to these controls are mandatory in order for them to work in 6.0.x versions. For more details, see the related Release Notes document for the release.

Messaging Control Messaging Control has security enhancements as of release 6.0.

For more details, see the Release Notes.


3Chapter 3: Platforms

This chapter lists the platforms that are supported by the current release:

"Supported Browsers" on page 14

"Platform Information" on page 15

"Primary Combination Matrix" on page 21

"Supplementary Third-Party Vendor Update Support " on page 22

Note: Some platforms listed in this chapter are marked with a plus sign enclosed in parenthesis [(+)]. This mark indicates that the platforms are eligible for “Supplementary Third-Party Vendor Update Support”. See "Supplementary Third-Party Vendor Update Support " on page 22.


Platforms

Supported BrowsersThe current release supports the browsers:

1 Third party extensions are not supported. Some third party extensions create significant performance problems.

2 Adobe Acrobat 7.0 or later is required to view generated PDF files.

3 Reports are not displayed in PDF format when using the Chrome browser.

The Chrome browser was first supported in Infor WFM 6.0. However, attempting to output a report in PDF format resulted in a blank page. This result occurred because Infor WFM 6.0, 6.0.1 and 6.0.2 used IBM Cognos BI 8.4.1 for reporting, which did not support the Chrome browser.

Infor WFM 6.1.2 uses IBM Cognos BI 10.2.1 for reporting, which now has limited support for the Chrome browser. In our testing, the latest version of Chrome successfully displays a report in PDF format using the built-in Chrome PDF viewer, even though officially, IBM Cognos BI 10.2.1 only supports Chrome version 21 and future fix packs.

A workaround for Infor WFM versions 6.0, 6.0.1, and 6.0.2 disables the built-in PDF viewer in the Chrome browser. With the built-in viewer disabled, the Chrome browser uses the default PDF viewer installed in the system to display the report. For specific instructions, search for 'pdf' in Chrome Help.

For browser support for third party products, see the vendor's documentation.

4 Changing any of the default configuration or registry settings to increase the amount of data that is displayed to the user, may slow the responsiveness of the system. This slower response is especially evident when using Internet Explorer 8 or Internet Explorer 9 as these browsers have known performance characteristics. For installations that are upgrading and using IE8 or IE9, all configuration and registry settings that affect the amount of data that is displayed, should be reviewed and reset to the default value.

Browser Details

Microsoft® Internet Explorer® versions 8, 9, and 10 (+)

Apply all Microsoft hot fixes. The compatibility view feature is not supported in Internet Explorer 8, 9, and 10.

Mozilla® Firefox®, most recent stable version (+)

Every effort is made to test and support the most recent version of this browser as of the release date for Infor Workforce Management. The version of the browser that was used to test the 6.1.2 release was Version 27.

Google Chrome™, most recent stable version

Google Chrome applies updates automatically.

Every effort is made to test and support the most recent version of this browser as of the release date for Infor Workforce Management. The version of the browser that was used to test the 6.1.2 release, was version 34.

See note 3 below.

Apple® Safari® version 6.1 Safari 6.1 is only certified for use on Mac OS X. Mac OS X only supports Safari.


Platforms

5 To view the WFM help, you may need to install the latest Adobe Reader plugins for your browser. In particular, Chrome and FireFox may need the latest plugins for Adobe Reader. The latest plugins can be downloaded for free. See Adobe Reader’s download website at http://www.adobe.com/.

Platform InformationAs part of the current release, all platforms are supported in 32-bit and 64-bit versions.

Supported Web Server Platforms

Supported Application Server Platforms

Component Platform Version

Web Server IBM HTTP Server 8.5.0.0 (+)

Apache 2.2.23 (+)

IIS 8.0

Operating System AIX 7.1 (+)

Solaris 10 (+)

Windows 2012 Server Standard (+)

Red Hat Enterprise Linux 6.3 (+)


Application Server IBM WebSphere 8.5.0.0 (+)

Oracle WebLogic12c 12.1.2


Platforms

Supported Database Platforms

1 The DB2 z/OS database may be supported in future releases.

2 Only Type 4 Thin drivers are supported.

3 Enhanced functionality of MVS is not supported on DB2.

JDK IBM SDK 1.7 SR4 (+)

Sun Java SDK 1.7.0_25 (+)


Solaris 10 (+)



HP-UX 11i v3


Database DB2 10.1 FP0

Oracle 11g R2 (11.2.0.1) (+)

SQL Server 2012 (+)


Solaris 10 (+)



HP-UX 11i v3



Platforms

Supported DASH Platforms

1 Additional requirements: Dash on AIX, Solaris and Linux servers requires OpenSSH and OpenSSL be installed.

2 Dash on Linux requires glibc 2.3 or higher.

3 Dash/Xpress has been upgraded from version 2006a to 7.0.2. The version DASH 2006a used Mosel 1.6.2 which is no longer supported by Dash 7.0.2. This upgrade means that customizations to the Mosel script for Dash 2006a does not work with Dash 2009. See Dash Server in the Installation Guide for more details on the changes that need to be made to the Mosel script customizations.

Supported Cognos Platforms


Dash 7.0.2


Solaris 10 (+)

Windows 2008 Server R2 (+)





Cognos Content Store

Database Server

DB2 10.1 FP0

Oracle 11g R2 (11.2.0.1) (+)

SQL Server 2012 (+)


Solaris 10 (+)






Platforms

Supported Clock Servers

Supported Infor Workforce Platforms

iPad solution

HTML5 solution


Clock Server AIX 7.1 (+)

Solaris 10 (+)



Admin Console and Virtual

Clock

AIX 7.1 (+)

Solaris 10 (+)

Windows 7




Device iPad 2 +, iPad Mini

Operating System iOS 7 (+)


Device Android tablet (w/ minimum resolution 1024x600)

Operating System Android OS 4.x and higher

Browser Chrome version 35.x and higher, Google's native Android browser for Android OS 4.x and higher


Platforms

Supported WFM Mobility Platforms

Supported Infor Lawson System Foundation

Supported WFM plugin for Infor Workspace and Ming.le

Supported Infor Security Service (ISS)


Operating System Android 4+

iOS 7 (+)

BlackBerry OS 5.1

Component WFM Platform Version

Infor Lawson System Foundation 10.0.3.0

AIX 7.1 (+)



Infor Workspace 10.3 AIX 7.1 (+)


Infor Ming.le Enterprise 11.0.6.0 Windows 2012 Server (+), SQL Server 2012 (+)


Infor Security Service 10.1.0.1051 Windows 2012 Server (+), SQL Server 2012 (+)


Platforms

Supported Infor ION

Supported Infor Ming.le

Compiling Custom CodeJava 6 should be used for compiling custom code.


Infor ION 11.0.0.72 Windows 2012 Server (+), SQL Server 2012 (+)


Infor Ming.le Enterprise 11.0.6.0 Windows 2012 Server (+), SQL Server 2012 (+)


Platforms

Primary Combination MatrixThe Primary Platform Combination Matrix below specifies the platform combinations that are most rigorously tested. Primary platform combinations are used as part of Research and Development's software development life cycle and are regression tested with every Major, Minor, and Fixpack release. Performance benchmarks are executed against each of the primary platform combinations during Major and Minor releases. As well, performance regression tests are executed against each primary platform combinations during Fixpack releases.

Component IBM Midrange Linux/Oracle Windows

Browser Internet Explorer 10.0 with Sun Java SDK 1.6.0_35 (+)

Browser Operating System

Windows 7

Web Server IBM HTTP Server 8.5.0.0(64-bit)

Apache 2.2.23 (64-bit)

IIS 8.x (64-bit)

Application

Server

IBM WebSphere 8.5.0.0 (64-bit)

Oracle WebLogic12c - 12.1.2.0.0 (64-bit)

Oracle WebLogic12c - 12.1.2.0.0 (64-bit)

JDK IBM SDK 1.7.0 (R26_Java726_SR4_20130205_1656_B137358) (64-bit)

Sun Java JDK1.7.0_25 (64-bit)

Sun Java JDK1.7.0_25 (64-bit)

Database DB2 10.1 FP0 (Enterprise Edition 64-bit)

Oracle Database 11gR2 Enterprise EditionRelease 11.2.0.1.0 64-bit

SQL Server 2012

64-bit

JDBC Drivers db2jcc4.jar anddb2jcc_license_cu.jar(Version 4.11.69)

ojdbc6.jar

(Version 11.2.0.3.0- Production)

sqljdbc4.jar(Version 4.0.2206.100)

Dash 7.0.2 (64-bit)

Workforce Performance

Cognos 10.2.1 (64-bit)

Operating

System

AIX 7100-01 Red Hat Enterprise Linux 6.3 (+)

Windows 2012 Server Standard (64-bit)


Platforms

Supplementary Third-Party Vendor Update Support Third-party vendors are continually improving their software, and regularly release updates to reflect these improvements. In order to help clients capitalize on these improvements, some platforms listed in the Infor HCM Workforce Management Product’s Platform Support Matrix are marked with a plus sign enclosed in parenthesis [(+)]. This mark indicates that the platforms are eligible for “Supplementary Third-Party Vendor Update Support”.

Supplementary Third-Party Vendor Update Support means that Infor provides contracted support services to platform versions marked with the plus sign (+). This support includes any patches or service packs relating to the updated platforms subsequently released by the applicable vendor. The list of platforms eligible for Supplementary Third-Party Vendor Update Support may be updated from time to time at Infor’s discretion.

Third Party Dependencies

Supplementary Third-Party Vendor Update Support eligibility is based upon each vendor’s stated compatibility of various platforms. Infor cannot resolve issues that:

1 are caused by an incompatibility between the platform and another third party component (for example, a specific version of database may have a known issue with a specific version of the operating system).

2 can only be reproduced on a higher patch or service pack version of a platform component, as the issue is probably the result of a regression in the vendor’s platform component.

Testing and Environment Availability

Infor may not test all patch or service packs and may not have an environment immediately available with the exact patch version following a vendor release of such patch or service pack. As such, an environment may not be available to reproduce a specific reported support service incident. If a platform is eligible for Supplementary Third-Party Vendor Update Support, Infor will take commercially reasonable steps to create an environment as soon as reasonably practicable. Clients are advised that there may be a delay in reproducing such platform-specific issues.

Lower Patch Levels

Infor does not provide support services in reference to patch or service pack versions prior to or lower than those listed above.


4Chapter 4: New Features

Infor Workforce Management Release 6.1.2 offers a number of new features. This chapter describes the new features under the headings:

"Clock Server" on page 24

"Daily Timesheet" on page 24

"Employee Profile Enhancement" on page 25

"Infor Workforce" on page 25

"Installers" on page 26

"Multiview Scheduler" on page 26

"Schedule Optimization (SO)" on page 28

"Workforce Performance" on page 28


New Features

Clock Server

Multiple Minimum Break Length Definitions

The Clock Server now supports the definition of break lengths with multiple minimums. These definitions are by time code.

Daily Timesheet

Faster loading of work detail records

The initial loading time for the Daily Timesheet has been reduced. The time reduction is due to “on demand” loading of records. The new process only loads a minimum number of records initially. Then at a later time, when a user expands the inline details of a particular day, that day’s work detail records are loaded onto the timesheet.

Reintroduction of Expand/Collapse All control

In addition to expanding and collapsing a single day's details, users can now expand or collapse all the visible days with a single click. This new feature is hidden by default. To display this new feature, the relevant security groups must be enabled.

Note: Using the “expanding all” option loads each day's details one by one. This new loading process leverages the recently developed enhancements to timesheet performance.

Improved Highlighting of Active Timesheet

The timesheet highlighter has been augmented to include the detail area of the day being hovered over.


New Features

Employee Profile Enhancement

Additional Employee Attributes

The attributes Employment Type, Work Type, and Employee FTE have been added to the employee profile to help further classify employees. These additional attributes are currently used only in Multiview Scheduler and are hidden by default. Clients using the MVS scheduling can now activate these attributes in their configuration.

Infor Workforce

Mobile Site

In addition to the new iPad app, Infor Workforce now supports a mobile site built using HTML5. The mobile site contains a subset of the iPad functionality for this initial release. The subset includes the Timesheet, Time Off Calendar, and Homepage. The Homepage consists of the following panels: My Staff, My Schedule, My Messages, and Clock Status.

Middleware: SSO Enablement

WFM handles all the authentication, which means that SSO is not explicitly supported in the middleware. The middleware uses a basic authentication mechanism with WFM. A client wishing to use SSO is expected to provide a SSO interceptor to ensure that the user is authenticated at both the middleware and WFM. The SSO interceptor adds the required header parameter(s) on the middleware as well as the basic authentication header. Lastly, the middleware copies the configured header parameters from the request side to the middleware’s call with WFM.


New Features

Installers

Install Anywhere 2013

The WFM installers are now upgraded to use the “Install Anywhere 2013” application. This upgrade supports platform changes such as SQL Server 2012. The upgraded installers are:

WFM Installer

WFM Fix Pack Installer

Workforce Performance Installer

Clock Server Installer

Admin Console Installer

Virtual Clock Installer

Multiview Scheduler

Display of Leave Code and Color Coding in Schedule View

The Advanced Schedule View now displays the leave code instead of the shift label name.

The system now displays color on days with a single leave code. The color helps to highlight days with booked off time.

Highlighting of Days with Multiple Activities in Schedule View

The Advanced Schedule View now provides color highlights for days with multiple activities. Days that are partially booked off or booked off with multiple leave types, are also highlighted with color.

Template Shift Generation

Template Scheduling is now able to generate unpublished shifts. These shifts are used make up the difference between the workload coverage provided by Master Rotations and One Time Schedules. The system now only generates enough shifts to provide coverage when coverage cannot be provided by rotational schedules.


New Features

Schedule Period Selection

The Advanced Schedule View now displays schedules by pre-defined, team-specific schedule periods. Each team can be defined with a schedule period. This period can be used for displaying schedules.

Unstaffed Employees in Schedule View

The Advanced Schedule View now displays all employees of the selected teams including unscheduled staff. Users can now display scheduled or unscheduled staff by applying filters.

Sending Shifts to Relief

Individual unstaffed shifts from the Advanced Schedule View, can now be sent to the Relief Calling Area in the Detail Edit mode. These shifts can now be offered to candidate employees using Relief Management.

Employee Filtering and Sorting

The Advanced Schedule View now provides additional filtering and a two-level sorting capability on the displayed employees. The new employee filters are based on the additional new employee attributes (see "Additional Employee Attributes" on page 25).

Employee FTE in Schedule View

The Advanced Schedule View now displays the FTE value of an employee. The value is displayed to the left of the employee name.


New Features

Schedule Optimization (SO)

Workload by Day Part

The Workload by Day Part form now gives customers an easy way to build out a workload model based on day parts (time segments) and staff requirements. This new form allows customers to easily update headcount and sales information by day part. The new form includes budget and SPH metrics to guide users when creating the workload. The saved workload can then be used during the schedule optimization process.

Retail KPI Launch Pad Enhancements

The Retail KPI Launchpad now shows Sales Per Hour (SPH) metrics. Columns have been reordered to improve readability, and fields may now be hidden based on security group.

LFSO schedule enhancements

A new sorting and filtering option now allows the daily schedule to be filtered down to employees scheduled only in the selected grouping. The option displays the shifts from earliest to latest start times.

Users can now create unassigned shifts within the weekly and daily schedule views. The unassigned shift can be created for LFSO schedules and for simple schedules created without the optimization process.


Load times

The Launch Pad framework now offers improved load times for burst reports. The improved times are due to refactoring. The refactoring included removing unnecessary code and caching the user credentials in Cognos and Workbrain. The caching helps reduce unnecessary authentication.


New Features

Forecast Wage Cost report

The Forecast Wage Cost report now calculates the schedule costs using a preprocessing task. The report can now be executed directly. No prerequisite steps are needed to generate the data.

Work Summary Report

The Work Summary Report has been enhanced by adding an additional column called Total Unpaid Time. The column information is calculated:

Total Unpaid Time = ([End Time] - [Start Time]) - [Total Paid Time] (where Total Paid Time = [REG] + [OT] + [DT])

Adding the total unpaid time makes the report more informative by providing a clear breakdown of the shift in terms of paid time versus unpaid time.

Balance Summary Report and Balance Detail Report

The Balance Summary Report and Balance Detail Report have been enhanced by adding the Date Selection criteria. The Balance Summary Report can now be executed by selecting a Manual Date, Today or Yesterday. The Balance Detail Report can now be executed by selecting Manual Date, Today, Yesterday, This Week or Previous Week. Adding this parameter to the reports allows you to schedule the reports more effectively via the job scheduler.

Data Collection

WB8000 Volume Control

The WB8000 Clock has been enhanced to allow a system administrator to control the volume of a single WB8000 clock via the settings.conf file. The new setting audio.volume can now be inserted manually or via Admin Console into the settings.conf file and configured to a value from 0 (no volume) to 100 (maximum volume) to set the desired volume. If the audio.volume setting is not present or is deleted from the settings.conf file, then the volume of the clock is internally set to the default value of 50.

WB8000 Time Zone Configuration

The WB8000 clock has been enhanced to allow a system administrator to configure the time zone of a single WB8000 clock via the clock's reader. The clock's time zone configuration is now updated whenever a time zone change is made to the reader and the database update processes executes on


New Features

the clock. When a clock is connected to the network for the first time, the time zone is updated on the first database update cycle if the clock's time zone is different than the one registered in the reader.

WB8000 Update Process

The WB8000 update process has been enhanced to better handle software updates versus configuration updates. Configuration updates are now contained within fix pack updates. This enhancement streamlines the update process, as only one directory per fix pack must be created. All configuration updates applicable to clocks running a particular fix pack, now have those updates applied via this single fix pack directory.


5Chapter 5: Product Fixes

This chapter lists all the Test Track and JIRA issues that have been fixed in the current release.

The issues are organized by module and Test Track or JIRA issue numbers:

Module Fix Count

"Clock interfaces" on page 32 6

"Infor Workforce" on page 33 3

"Modules" on page 34 1

"Multiview Scheduler (MVS)" on page 35 7

"Platform" on page 37 32

"Schedule Optimization (SO)" on page 47 23

"Time & Attendance" on page 54 33

"WFM Mobility" on page 64 1

"Workforce Performance" on page 65 9

Total Fixes 115


Product Fixes

Clock interfaces

102928

The class for break length validation should support multiple minimums in the break length definitions.

Outcome

Fixed by enhancing the break length validation to handle break lengths that are time code specific.

103055

The clock’s volume level should be adjustable. The only way to set the volume on the clock is to adjust a command at clock startup. Otherwise, the volume level can only be set from the OS.

Outcome

Fixed by:

1 adding a new parameter called audio.volume to settings.conf for WB8000.

2 setting gain before playing the wave file.

3 setting the volume level to 50 if audio.volume does not exist in settings.conf.

4 disabling the audio if audio.volume is less than or equal to 0.

103117

The clock’s time and time zone should be based on the reader’s time and time zone.

Outcome

Fixed by:

1 adding the OsUtil class for setting the timezone on the clock.

2 using DefaultDBUpdateDatabaseProxy to notify WBCS when a reader is updated.

3 updating the timezone on the main screen through WBCS.

4 adding utilities to create symbolic links and edit the timezone file.

5 reloading the log4j configuration file if the timezone changes.


Product Fixes

103185

The current file update process causes issues with the internal version number of a fixpack and the version number reported from WFM.

Outcome

Fixed by separating fixpack updates from configuration updates. This approach uses update levels to store the configuration updates separately in the same directory as the fixpack update.

Note: The FullUpdateInfo class was removed by refactoring.

103285

The partial update feature does not push configuration changes that include special characters, to some clocks.

Outcome

Fixed by:

1 insuring that embedded line breaks in the key or value are represented as "\\n”. This check is done during the merge process when a properties file is loaded and converted to a map.

2 using a scanner instead of the buffered reader.readln to read in a file. The use of the scaner insures that the entire line is read in, even when the line contains an embedded "\n". This scan is also done during the merge process when a properties file is loaded for potential modification.

103373

An aggressive heartbeat frequency prevents the clock from working. This issue blocks the running of tasks such as dbupdate.

Outcome

Fixed by changing the code to prevent interruptions when F10 is running. F10 is used for the heartbeat function.

Infor WorkforceNote: The issue numbers displayed in this topic are JIRA issue numbers.


Product Fixes

875

For Shift Swap, requests for the substitute employee's name are not captured correctly. This issue causes the request to fail.

Outcome

Fixed.

1031

To be considered a manager, the manager is required to be an employee on the team that they are managing. This requirement is not correct.

Outcome

Fixed.

1034

Timesheets can fail to load for managers with access to multiple teams.

Outcome

Fixed.

Modules

Modules - Localization - UI Configuration

102835

The text “ss” is getting added as a prefix to the header “Variable Selected” in the registry. The result “ssVariable Selected”, causes an error.

Outcome

Fixed by removing “ss” from the Element Tag.


Product Fixes

Multiview Scheduler (MVS)

MVS - General

101990

When Staffing Requirements is accessed from MVS Quick Links, the DBLookups in the job panel do not respond.

Outcome

Fixed by converting from <frameset> to <iframe>. <iframe> is required when the DBLookup is displayed in a popup window. However, the page name is kept as srFrameset.jsp.

102237

In MVS, the publish fails for shifts crossing midnight when on DST. The error occurs for employees assigned through shift patterns and manually in MVS.

Outcome

Fixed by changing in the code to check the override start date and time.

MVS - Advanced Schedule View

101129

In the Advanced Schedule View, skills cannot be saved when added to a published assigned shift. There is also no field label for the Skill field.

Outcome

Fixed.

102341

The Day Part filter in the Advanced Schedule View does not filter shifts according to their associated day parts.


Product Fixes

Outcome

Fixed.

102727

When displaying multiple weeks in the Advanced Schedule View, the Weekly Total Hours is miscalculated after adding or removing an assigned shift.

Outcome

Fixed.

MVS - Relief Calling Area

102285

In Relief Calling Area, the shift hover is not showing work and break hours.

Outcome

Fixed.

MVS - Schedule Display

102844

In MVS, the Scheduled Team view and PDF are not using the same time format. The format in the PDF should be the same as in the MVS view.

This issues is caused by the MVS view using SYSTEM_TIME_STANDARD parameter and the Print view using formatTimePeriod. This issue occurs in all 5 views: Job Requirement, Scheduled Team, Employee Team, Day Part, and Scheduled Period.

Outcome

Fixed by using the SYSTEM_TIME_STANDARD parameter for the time displays in all MVS views.


Product Fixes

Platform

Platform - Alerts & Notifications

102009

The EmpName field is used in the timesheet and clock punch alert tabs. Other tabs use the empFullName field in the notification bar.

This issue is caused by parameters that are out of order. This occurs when creating the EmployeeDto object in the loadUnauthorizedEmployees() method EmployeeService.

Outcome

Fixed by correcting the order of the parameters.

102126

The notification bar schedule is incorrect if WRK is not used as the first timecode of the day.

If the employee's first time code of the day is not WRK, the employee is shown as OFF for today instead of their normal scheduled hours. This issue occurs when:

1 the UAT/UNPAID default labor metrics are used.

2 the late LLEL rule is used to insert the LATE timecode.

Outcome

For the first case, if UAT is in the registry /system/widgetbar/empWidgetOptions/empWorkingTimeCodes, then the employee is displayed in the “Absent or Late” tab. The time code for the day is ABSENT and not OFF.

For the second case, the issue is fixed by adding a condition to the code.

Platform - Browser

101750

Timesheet overrides cause IE8 to run out of memory when using more than 1GB of memory. This issue does not occur with IE9 or Firefox.


Product Fixes

Outcome

Fixed by upgrading the jQuery Datepicker UI library from 1.8.11 to 1.10.4. The upgrade fixes the memory leaks that caused this issue.

102029

The ETM screens do not display field labels in IE.

At the login screen and the change password screen for ETM in 6.0.2, the browsers IE 9 and 10 do not display the field labels. This issue is caused by IE not supporting the HTML5 placeholder attribute.

Outcome

The Change password screen and the login screen have already been fixed by TT100603. This TT fixes the ETM Login screen using the approached used in TT 100603.

102869

Defect in DBLookup when using a configuration parameter with IE8.

The configuration parameter is labelFieldStatus='hidden'. This parameter is used in the Mass Configuration Editor to hide the DBLookup text box and only show the lookup magnifying glass icon. The error appears only in IE 8.

Outcome

Fixed by adding a conditional check that verifies if a UI Field is hidden. If hidden then the focus cannot be moved to DBLookups for the input text field.

Platform - ETM - Security

103138

UserID fields on ETM login screen displays text.

After applying TT102029, the userID field on the ETM login screen displays unwanted text. Users must delete the text before entering their ID user.

Outcome

Fixed by adding focus() to remove the text from the User Id field.


Product Fixes

Platform - ETM user interface

102505

Rounding errors are occurring in the etmTnsDetail.jsp.

This issue is caused by truncation of fractions by the SQL division operator of the MS SQL Server.

Outcome

Fixed by modifying the SQL division operator to allow fractions for the MS SQL Server. For example, 60 is modified to 60.0.

Platform - Form Builder

102220

An approval error is displayed after an Employee Loan Request has been submitted.

This issue is caused by Oracle returning the BigDecimal type for even non-decimal values.

Outcome

Fixed by typecasting the wbu_id object to Number first, and then to Long.

Platform - General

102924

DBLookup criterion parameter does not block SQL keywords.

The subStringIsWord() method allows the word "~~~Select" to pass with out causing an error.

This issue is cause by a validation check for tilde (~) that is not enforced by the SQLQueryKeyWordValidator.

Outcome

Fixed by adding a character validation check for the tilde (~).


Product Fixes

Platform - Interfaces

102321

Schedule Work Detail interface ignores FLAG and UDF values.

This issue is caused by not carrying over the flags and UDFs in the re-factoring of the ScheduleWorkDetailTransactionWorker class.

Outcome

Fixed by adding the functionality to carry over the values in the UDFs fields and Flags field.

Platform - Interfaces - Hierarchy Import

102616

In Team Hierarchy, the date ranges are not deleted when a super date range is used for delete operations.

Outcome

Fixed by changing the Team Hierarchy Import in Interfaces, to use super date ranges for delete operations. These changes allow deletes when the given date range is entirely outside the period of any existing date ranges.

102617

In Team Hierarchy Import, if Start and End Dates are in the wrong order, then no updates are applied and no problem is reported by the Import Transaction Details.

Outcome

Fixed by adding a new message for the log file. The message says that no action has been performed on the user team because the Start Date is after the End Date.

103030

Team Hierarchy Import causes error during initial interface task run.

In Interfaces - Team Hierarchy Import, adding a team and assigning a role in the same transaction results in a RoleAlreadyGrantedToUserForTeamException.


Product Fixes

This issue is caused by newly added teams not being synced.

Outcome

Fixed by syncing newly added teams.

Platform - Interfaces - HR Import

102937

Large employee imports will hang when trying to obtain a connection in the Default Labor Handler

After processing 10 records, large employee imports stop processing and eventually hang. The job seems to hang when trying to obtain a connection in the Default Labor Handler.

This issue is caused by a connection leak in the employee import while processing default labor.

Outcome

Fixed by properly closing the connections.

Platform - Localization - UI Configuration

102702

ComboBoxUI does not display the labelList parameter on some LFSO setup pages.

This issue is caused by the SelectBox class the 'Value' object not being converting into String.

Outcome

Fixed by converting the Object value to String. This fix resolved the issue with UI Components (CombboxUI, ListboxUI, DBCombboxUI, DBListboxUI) where the labels described in the labelList parameter were not being shown. Instead, the values were being shown.

101434

The Date Format Exception is displayed when localizing SHORT_DATE.

This issue is caused by the to_char() function in Oracle, not accepting date formats that have been configured by the user.


Product Fixes

Outcome

Fixed by using the system default format for converting the date field into a string.

102852

An error occurs when retrieving DBLookup data in the Daily Timesheet.

In Daily Timesheet, 500 Errors are thrown for inline work details when the WFKD_UDF Fields are configured as DBLookups. The 500 Error is due to improper references to other DBLookup Queries.

Outcome

Fixed by applying the logic used in the default timesheet DBLookup fields, to the UDF fields.

Platform - Maintenance Form

102416

The Inline Edit maintenance form does not allow Security Groups to be added.

On the Inline Edit maintenance form, some form fields do not have required values set correctly in the core data. The incorrect values cause a Value is required error. This error prevents the creation of new rows and the editing of existing rows.

Outcome

Fixed by changing the required values to No in the core data. This change allows forms to be saved properly.

102665

The inline edit form is not editable.

This issue is caused by the default UI Params specified in jspf page.

Outcome

Fixed by removing the default UI Params that are specified in the jspf page. UI Params now takes the updated values from workbrain_field table.


Product Fixes

Platform - Messaging

102288

The top menu in WBMail, is missing when using the link provided by WFM to access the application.

Outcome

Fixed by adding a new URL to line #503 in com.workbrain.server.mail.forwarder.Forwarder.

102670

After applying TT102288, the link back to a message in forwarded emails causes an issue. Multiple headers are created when the link is clicked.

This issue is caused by adding the string "login.jsp?url=" multiple times when there are multiple users.

Outcome

Fixed by checking if the string "login.jsp?url=" is already present before adding the string.

102693

Using CC in WBMail forwards two emails.

CC’s on workmail messages sends two emails when the message is forwarded to email by WBMail. Emails are sent to the TO address and the CC address. Only the CC address should receive an email.

Outcome

Fixed by grouping all the recipients based on their msg_id. This grouping allows email to be sent to the correct TO, CC, and BCC recipients.

102828

TT 98846 is causing issues with the buttons on the Time Off Request Approved form.

This issue is caused by the Cancel button. The action for Cancel uses the wrong path to the resource. The path should be /messaging/msgList.jsp.

Outcome

Fixed by correcting the action to read from the registry INTERACTION_CANCEL_BUTTON_LINK. If this registry cannot be read, then /messaging/msgList.jsp is used as the default.


Product Fixes

102896

Employee Loan Cancellation page allows users to submit a blank future loan form. Users should not be able to submit a blank form.

Outcome

Fixed by blocking the user from submitting a blank form. If a blank form is submitted, an error alert displays a message. The message states that you must select an employee and date for the loan process.

Platform - Migration Utility

99203

Migration tool fails to migrate the task permissions for security groups.

Version two of the migration tool is not consistently applying changes to task permission for security groups. This issue occurs when access for a given security group is removed for a number of tasks.

This issue is caused by the target cache receiving the wrong entry when there are duplicate records.

Outcome

Fixed by modifying the logic to retrieve records by ID. This modification helps prevent duplicate records.

100210

Migration of JOBSKD_TASK_GRP fails with a unique constraint violation.

The unique constraint violation is caused by the JOBSKD_TASK table containing a JOB_DESC that is not unique.

Outcome

Fixed by adding a boolean flag to JOBSKD_TASK_GRP that labels the records in the target database. The labels are unique for each record to prevent the unique constraint violation.


Product Fixes

Platform - Registry

102907

An additional space is added to end of Registry Parameter value when saved.

When a value in the Registry Parameter is saved, an additional space is added to the end of the text. This space may cause a problem when a user is editing a value. There can be no space at the end of the value before saving.

Outcome

Fixed by removing the extra space when saving.

Platform - Security

102943

Problem when users change their password after the expiry date.

When a user’s password has expired, the system redirects the user to the change password page. Once the user’s password is changed, the user is stuck on the change password page and cannot go to the Home screen.

Outcome

Fixed by setting the Password Expired flag to false for an authenticated user, when a password change is successful.

102171

Error when trying to restore a session.

The user opens and closes the weekly timesheet in the WFM tab. If the user keeps the browser open and tries to go back to the WFM application, a Get requests is thrown.

This issue is caused by the security validation for a page tag, being set to standard.

Outcome

Fixed by modifying the attribute for page tag security validation. The attribute can now accommodate get request using the same method as in dailyTimesheet.jsp.


Product Fixes

Platform - Upgrade Tools

100238

Fixpack Installer fails due to dependencies on the Absence Management (ABM) security group.

When clients try to upgrade their instances to 5.1 using the Fixpack Installer, the upgrade fails due to the ABM security group dependencies in child data tables.

Outcome

Fixed by modifying the Upgrade program. The modified program introduces a SQLRunnerTask to clean up dependencies on ABM Security Groups, if any dependencies exist before upgrading to 5.0.5.3.

Platform - Web Services

102428

The call for the executeOverride web service does not apply shift patterns correctly. The call does not provide the correct names for shift patterns in overrides.

Outcome

Fixed by modifying the code to provide the correct names for the supplied IDs. For example, the correct names can be Pay Group Name, Shift Pattern Name, or Calc Group Name.

Platform - Workflow Editor

102289

The DEBUG log details for com.workbrain.webservices.clocks.db.DBHelper should be improved.

The log details should include the parameters for the queries that were executed. Additional query detail can help with the investigation of issues with DBUopdate when clock server uses webservices.

Outcome

No need for a fix. The issue is already addressed in two ways:

1 The requested information can be provided by setting:


Product Fixes

the system parameter workbrain.jdbc.debug=true.

log4j to debug level for the package 'com.workbrain.tool.jdbc.proxy'.

2 This debug information is not needed because the source of the dbupdate issue has been identified.

Schedule Optimization (SO)

SO - Forecast

102474

An error is thrown when logging in after a page timeout.

When the forecast page times out, if the user tries to log back into the application a system error is displayed.

Outcome

Fixed by changing the code to reopen the home page after the forecast page times out.

SO - General

102352

The 5.1.4 schedule cannot be published after TT 102132 was applied.

This issue is caused by the code assuming that TimePeriod does not have a null start or end time.

Outcome

Fixed by changing the code to handle invalid start and end times.

102964

Applied fixes cause errors when printing a schedule.


Product Fixes

After applying the fixes for TT101884 and TT102017, a NullPointerException error is displayed when trying to print a schedule.

This issue is caused by the fix for TT 101884.

Outcome

Fixed by changing the code to fix the issue.

102886

Attempts to print Intra day schedules cause errors.

After loading schedules that contain employee shifts in Schedule Optimization, “null” is displayed when the print icon is clicked.

This issue is caused by an unresolved value.

Outcome

Fixed by using SoPdfDocumentHelper methods when the caption value is “null”. The department or job name now displays in each shift bar rather than showing "null" when the shift is in the current grouping.

103155

Pasting into the Intraday View looses the shift properties.

In LFSO, pasting a shift into the Intraday View does not maintain the shift length and shift properties.

This issue is caused by the shift quick paste feature not working when paging is ON.

Outcome

Fixed by changing the shift quick paste feature to work when paging is ON.

103168

After applying a number of TT’s, attempts to print a schedule in an Intraday View cause an error.

After applying TT101884, TT102017, TT102964, TT102886, and TT102985, a null pointer exception error is displayed when trying to print a schedule in the Intraday View.

This issue is not handled by the listed TT's.


Product Fixes

Outcome

Fixed by handling the error when the actId is null. Also, fixed a similar case in Daily View. Now when an activity description is not available in DB, the shift will display a blank field instead of the word “Null”.

SO - Location

101571

On the Location/Staff Requirements page some fields are not accepting hours with decimals.

This issue is caused by the fields accepting decimals even though decimals are not need. The fields should only accept time in minutes and as integers.

Outcome

Fixed by removing the configuration for decimal places in Shift Start Offset and Shift End Offset fields. The fields now only accept time in minutes and as integers.

102533

Unable to set the Is Primary check box in Staff Requirements.

This issue is caused by UX3 changes.

Outcome

Fixed by enabling the UX3 checkbox feature to create the checkbox dynamically in the UI.

SO - Schedule

102192

The application changes Shift Start time from am to pm when generating schedules manually.

When generating a LFSO schedule manually and the option 'Assign staff manually' is used, the application switches the End Time to the same as the Start Time. This issue is caused by the SimpleDateFormat that only handles 24 hrs format and code redundancy.


Product Fixes

Outcome

Fixed by removing unnecessary code and using the existing DateHelper class utility method.

102242

Scheduled Hours do not show up when loading employees for unassigned shift.

Assigning an unassigned shift causes the hours to total incorrectly to 0.0. This issue is caused by not concatenating the ID to get existing scheduled hours.

Outcome

Fixed by concatenating the ID to get existing scheduled hours.

102374

Opening the Daily view in the LFSO Schedule causes intermittent errors. In release 6.0, the intraday schedule performs slowly when a schedule is loaded and edited in IE9.

This issue is caused by IE’s poor performance when handling large amounts of data and large numbers of operations.

Outcome

Fixed by:

1 Replacing DIV elements with table elements.

2 Allowing vertical and horizontal paging to minimize the number of DOM elements.

3 Enhancing the paging mechanism to speed up the employee scope determination.

4 Replacing jQuery html() with innerHTML for better performance when rendering large DOM trees in IE.

102660

In LFSO Schedule, refreshes do not remove MAX when an employee's shift is readjusted to less than the maximum.

This issue is caused by the MAX availability code not toggling correctly for some shift edits.

Outcome

Fixed by changing the code to allow the MAX code to be managed and toggled for shift edits.


Product Fixes

101717

Printed schedule in LFSO only shows employees that are not scheduled.

When a schedule is filtered to display a sub-location (Department) in LFSO, the schedule is fully displayed. However, printing the schedule only shows the employees who have not been scheduled.

Outcome

Fixed by changing the code to display the full schedule when printed.

102149

The Job DBLookup in schedule shift line edit is displaying results based on the associated team in Job setup.

This TT is a request for a change to the filter in the Job DBLookup in the Schedule Shift line edit. The request is to change from basing the filter on the team associations in labor metrics, to basing the filter on the current job assignments for each employee. The filter should be setup in the same way as the Job DBLookup in Timesheets.

Outcome

Fixed by changing the code to use employee and shift date, to display employee jobs that are date effective.

102243

Manual Schedule Generation creates empty schedules with no shifts.

This feature was not implemented in 6.X versions after changes were made for the LSFO scheduling UI enhancements.

Outcome

Fixed by implementing the feature with added shift activity details.

102061

In SO the Schedule Coverage graph ignores filters after shift edit.

The coverage graph was updated to the Store level, after an inline edit was closed with a department filter selected. The graph should have been updated to Department level.


Product Fixes

Outcome

Fixed by changing the code to use the department ID when this ID is selected, to update Schedule Coverage graph.

102730

Fixed Shifts do not deduct work from Workload.

When a staffing requirement has been set to use a Job/Position Set and there is an employee on a Fixed Shift that meets the requirements, the application does not deduct the hours from the Shift Pattern. Instead, a second shift is added to fullfil the requirement.

Outcome

Fixed by adding code to handle jobsets correctly.

102849

A date error is displayed when trying to copy and paste a shift in Daily View.

This issue is caused by a time substring that does not add the time correctly to a target shift date.

Outcome

Fixed by modifying the substring range to add the time correctly to a target shift date.

101752

Shift cells are blank on LFSO schedules due to DST.

This issue is caused by the Daylight Savings Time (DST) TimeChange. The time change is not handled when calculating the cell display information.

Outcome

Fixed by calling adjustDst() method of DateUtils to handle the DST time change in shift cells.

102954

Selecting an option when editing LFSO shifts causes errors.

When editing a LFSO shift, selecting the option Reassign Break/Meal Automatically after Shift Edit causes errors.

This issue is caused by the ThreadCache connection releasing to soon.


Product Fixes

Outcome

Fixed by adding the code to keep the ThreadCache connected when processing the employee schedule details.

103080

In the Daily view, an error is displayed when pasting a shift.

The error Null Pointer Exception is displayed when a shift is pasted into a cell in the Daily view.

Outcome

Fixed by adding shiftIds to the Unassigned shift ids array, instead of the shift indexes.

SO - Security

102864

On the Weekly Schedule View, hiding the budget or cost items does not hide the labels at the top of the budget and cost section. Also, the graphics, budget, and cost cannot be hidden.

This issue is caused by the security levels when the fields are generated.

Outcome

Fixed by modifying the code to display the bar graphs when the Cost, Budget, or Hours fields are available in the UI.

SO - User Interface

102705

The old Schedule UI is displayed.

The application displays the old LFSO menu instead of the new menu, after canceling a schedule or creating a new schedule.

Outcome

Fixed by changing the code to display the new menu.


Product Fixes

Time & Attendance

Time & Attendance - Calculation

100711

A unique key constraint is displayed when using a modified entitlement engine.

A customer is using an entitlement engine that has been enhanced by a third party. This engine causes the unique key constraint UK_WKDA_WRKIDPRUMIN.

This issue is caused by premiums that have a non-zero length.

Outcome

Fixed by modifying the code to replace the zero length premium check so that non-zero length premiums are accepted and do not cause errors.

Time & Attendance - Clock Processing

100625

In the Clock Processing Task, clocks recalculate timesheets when the parameter is disabled.

The “Clock Types That Skip Recalc” parameter for the Clock Processing task is not functioning as intended. Clock punches still recalculate the timesheet when a skip recalc clock type is specified in the parameter and Process Auto-Recalc Period is set to false.

This issue is caused by the changes for TT92459 not getting applied fully.

Outcome

Fixed by adjusting the business logic to fully apply the changes for TT92459.


Product Fixes

Time & Attendance - Daily Timesheet

101483

On the Daily Timesheet, saving the Daylight Saving rule without the mandatory parameter Employee Timezone, causes an error.

Outcome

Fixed by changing the Employee Timezone parameter to non-mandatory. Now if the Employee Timezone is not specified, the rule assumes that their time zone does not use daylight savings time.

102301

Comments box on Daily Timesheet does not load if clicked multiple times before the UI loads.

This issue is caused by slow performance.

Outcome

Fixed by making the control more forgiving of multiple clicks when the system is slow.

102514

Time code summary throws an error on the Daily Timesheet.

This issue is caused when an employee and ALL teams are selected.

Outcome

Fixed by blocking the addition of team parameters to a query when ALL is selected for Team.

102503

Timesheet is loaded despite exceeding maximum results when date selection is based on a pay period.

In Daily Timesheet, when selecting the date for any pay period, employee history records are restricted to the date period selected. However, when other date types are selected, the employee history records are not restricted by date period. Without this restriction, results can contain multiple records for a single employee. Multiple records lead to a count that is more than the count allowed in registry setting.

Even though the results are correct, there can be cases where too much is data returned and the error message is displayed.


Product Fixes

Outcome

Fixed by restricting the employee history to the date period selected. This fix was applied in a previous release but was removed accidentally.

102219

Timesheet clocks are not aligned vertically in their UIs.

Outcome

Fixed by TT 102744 which repaired the vertical alignment problem.

102620

Errors are not listed correctly in the Daily Timesheet.

If there are multiple errors on a week, the errors window only displays the errors from the first day. The errors for the other days of the week are not displayed.

Outcome

Fixed by passing the correct ID. Errors are now listed for all days of the week in the errors window.

102626

Timesheet Code Summary does not match the hours displayed in the Timesheet.

This issue is caused by the code summary only considering team ID’s in the calculating code summary when the timesheet is loaded via the team filter. The supervisor team visibility is not considered.

Outcome

Fixed by changing the code to calculate the code summary based on the supervisor’s visibility of an employee.

102812

Users can authorized the timesheet even with a day that has errors.

This issue is caused by a missing implementation in ErrorRule. The implementation should un-authorize the daily timesheet when there are errors.


Product Fixes

Outcome

Fixed by modifying the Error Rule in T&A Quick Rules, to unauthorize work summaries when there is an error.

102464

Balances are incorrect on the timesheet when negative decimals are used.

If a time code is set to use a Time Code Balance Type that alters the balance by less than 1, the balance will be incorrect on the timesheet despite the correct value being in the database.

This issue is cause by negative decimals values in the field. If negative decimals are used the calculations are incorrect.

Outcome

Fixed by changing the code to use negative decimals without causing errors.

102838

On the Daily Timesheet, the tab does not function correctly.

When entering a clock punch on the Daily Timesheet, the tab does not move to the next field in the same way as in other fields.

This issue is caused by poor functioning in the field dropdown list.

Outcome

Fixed by improving the functioning of the field dropdown when the tab button is used.

102969

Error messages are out of position and display cut off text.

The popups for error messages are not in the correct place and the text of the message is cut off. This issue occurs in the 6.0.1.0 environment for IE8, IE9, and Firefox.

This issue is caused by new line characters not getting interpreted properly by the browser.

Outcome

Fixed by replacing all the new line characters with <BR>. This change prevents the message from exceeding the width of the screen. Also, added another condition to fix this issue in IE.


Product Fixes

103076

Balances are not correct in timesheet when two time codes are used to detect one balance type.

On Daily Timesheet, the Balance View is not displaying multiple deductions. This issue occurs when two timecodes are used to detect the same balance and on the same work summary day. Only the last deduction is displayed in the Balance View.

This issue is caused by the EmployeeBalanceLogDaoImpl class. The class uses emp_id to detect multiple deductions, which is not effective.

Outcome

Fixed by changing the class to use balance_id for detecting multiple deductions.

102050

For inline details, tab does not go to the correct fields.

When entering inline work details on the Daily Timesheet, the tab button does not move the cursor to the correct field in IE. However, the correct field is found by the tab button in Firefox.

This issue is caused by a function that does not allow the tab to operate fully across all the typical browsers.

Outcome

Fixed by adding a function that makes the tabbing work properly in IE.

103122

The comment icon cannot be assigned permissions.

Security permissions cannot be assigned to the comments icon on the Daily Timesheet.

Outcome

Fixed by adding a security configuration for the comment icon in Daily Timesheet.

Time & Attendance - Employee Dashboard

100713

Balance Report from Employee Dashboard displays the wrong comments.


Product Fixes

This issue is caused by the Initial or Final Balance displaying the comments from the previous balance row.

Outcome

Fixed by modifying the code to display the correct comments in the Initial or Final Balance row.

Time & Attendance - Employee Overrides

102437

SO Employee information is not saved in the Employee record.

After enabling the ability to add a new row in the Employee record, information can be entered and saved. However, reopening the employee records shows that the information was not saved.

This issue is caused by a missing check for a value in the Effective Date field.

Outcome

Fixed by changing Effective Date field to do the missing check.

Time & Attendance - Localization - UI Configuration

102019

Cannot localize TS_DETAIL_TABS on the timesheet.

The ellipsis button on the Daily Timesheet cannot be localized. The button text should have the option to be localized.

Outcome

Fixed by adding support to localize the TS_DETAL_TABS field in the Daily Timesheet.


Product Fixes

Time & Attendance - Overrides

102592

Error when selecting the Anytime Hours override on Timesheet.

This issue is caused by the addition of the “Anytime Hours Premium” override type from TT98262. This override is visible in the timesheet's Override type edits. However, this override type should not be visible in Timesheet's override type edits.

For more information, see TT96570 and TT98262.

Outcome

Fixed by removing this override type from the TimeSheet's override type edits.

102699

Overrides for retroactive adjustments are missing the corresponding work_detail_adjust records.

TT 92305 provides some details for regular and retroactive adjustments via two loggers “detailsSaved” and “adjustmentsSaved”. However, the loggers should include pay group details for related work detail or work detail adjustment.

Please add pay group details for related work detail or work detail adjustment. For example, the pay group details can be pay group ID, pay group name, adjust date, supervisor date, and current pay period.

Outcome

Fixed by adding pay group details to the existing loggers detailsSaved and adjustmentsSaved.

Time & Attendance - Quick Rules

102859

The Is EmpUdf Value Equal condition generates a NullPointerException.

The NullPointerException is generated when the UDF value specified in the condition parameter has a null value. However, a null value in the UDF should be treated as the equivalent of a blank, zero-length string.


Product Fixes

Outcome

Fixed by adding a Null Condition check.

102614

The LateLELL rule does not fire when a late shift is split by a project override.

When a late shift is split in two by a project override, the LateLELL rule will not fire for the second shift.

This issue is caused by the rule only using and updating the first late work detail. The other eligible late work details are ignored.

Outcome

Fixed by changing the LateLELL rule to use all the eligible late work details for rule execution.

102023

Graces Rule does not fire for middle shifts when an employee is assigned a split shift.

When an employee is assigned a split shift or multiples shifts in a single day, the graces rule will only fire for the first and last clock punch that day. This functionality appears to be by design, as the graces rule is intended to affect the start and end of the shift for attendence and pay purposes. However, this functionality does not appear to take multiple shifts or split shifts into account.

Outcome

Fixed by changing the Graces Rule in T&A Quick Rules. Now when Eligible Time Codes is blank, the grace period is applied to all the shifts in a day and not just to shifts with WRK Time code.

Time & Attendance - Schedule Compliance

102661

The Maximum Hours Per Schedule compliance message is not displayed as expected.

Edits of an employee shift that cause the maximum hours condition to be exceeded, do not trigger the compliance message. This issue occurs when the compliance rule is set to either Warning or Error.

This issue is caused by a validation period that is not properly set when modifications are made at the cell level.


Product Fixes

Outcome

Fixed by setting the schedule start and end date as the validation period. This setting sends the correct date range to the Maximum Hours Per Schedule rule and other rules. The rules can be validated correctly using this date range.

102899

In LFSO, Schedule Compliance Violations do not appear on published schedules when a shift edit causes a violation.

When a shift edit is made to a published schedule in Labor Forecasting Schedule Optimization (LFSO) and the edit violates a compliance rule, no warning is displayed. This event occurs both in the Weekly and Daily view.

This issue is caused by improper handling of the Employee Availability rule, when an employee is unavailable.

Outcome

Fixed by rewriting the code to more properly handle the Employee Availability rule.

Time & Attendance - User Interface

102677

Worked hours hover window on the Timesheet is not displaying completely.

The hover window does not display all of the work detail summary. Some of the details are hidden by the window frame. The hover window should intelligently render the detail text with up and down arrows providing access to hidden text.

Outcome

Fixed by modifying the hover window code to render worked hours correctly.

102744

Non-ON/OFF clock types display text outside of UI borders.

On the Daily Timesheet, the non-ON/OFF clock types display text outside of borders. This issue is found in browsers IE8, Firefox and Chrome.


Product Fixes

Outcome

Fixed by realigning all text for clock time, to fall within UI borders.

102863

Notification bar loads all data for hidden widgets.

Currently, widgets can be hidden. However, the underlying data is still being processed for the hidden widgets. This hidden activity is causing performance problems.

Outcome

Fixed by:

1 Re-factoring the code for the widget bar. The re-factoring prevents data from being loaded when the data’s related widget is hidden.

2 Creating the registry parameter WIDGET_REFRESH_INTERVAL. This parameter controls the frequency at which the data is refreshed. The default is 5 minutes.

102970

The UI is not updated when using DBlookup to add and remove elements.

This issue is caused by appending the css class “checked” to the class of parent element.

Outcome

Fixed by removing css class “checked” when remove button is clicked.

103022

Tooltips getting stuck on Daily Timesheet

Tooltips are sticking because the application tries to display the tooltips as soon as the mouse pointer moves over the object.

This issue is caused by the mouse hover not working in IE8.

Outcome

Fixed by adding an event check condition based on the mouse position, to the mouse hover.


Product Fixes

Time & Attendance - Weekly Timesheet

102764

Weekly timesheet is displaying a system error.

The error is displayed when an invalid date is entered in the “Week of” date field.

This issue is caused by using an empty value for an invalid date. An empty date value in the timesheet causes an error when the timesheet is submitted.

Outcome

Fixed by representing invalid dates with non-empty values.

103102

In Chrome, an error occurs when selecting the Job/Code override.

The error “Getting page could not be found” occurs when selecting the Job/Code override in Weekly Timesheet when using Chrome.

This issue is cause by Chrome using “empty” instead of “undefined”, when retrieving a value.

Outcome

Fixed by adding a condition that also checks for Chrome’s “empty” value.

WFM Mobility

102724

The Android app does not remember the entered Account Name. The Name is required to successfully login into the app.

Outcome

Fixed by saving the Account Name.


Product Fixes


98408

When the shift pattern grouping is specified in the Work Summary report, the total summarized hours for each employee is offset to the right by one column.

Outcome

Fixed by changing the report’s property Style Variable of column title from ShiftPatternHide to None, because in the EmployeeID total, Group total, and report total line, the property Style Variable does not work.

99219

The Forecast Wage Cost Report results in an exception error when executed on an Infor WFM instance, which is setup with a non-root context.

Outcome

Fixed by enhancing how the report's data is generated. The Forecast Wage Cost report now calculates the schedule costs using a preprocessing task. The report can now be executed directly. No prerequisite steps are needed to generate the data.

100749

The User Session Report fails to display seconds in the time portion of the date and time stamp.

Outcome

Fixed by changing the login and logout date and time format in the report.

100759

The Employee by Punches Report displays the incorrect time format for the Punch data column.

Punch data field values should be in the format 09:00. However, the report displays the format 09:00:00.0000000.

Outcome

Fixed by changing the format of the Punch Time field in the report query.


Product Fixes

100852

In Scheduled Reports, a Cognos error is displayed when Individual copy is selected.

When a report is scheduled, multiple recipients can receive individual reports when the Individual Flag option is selected. If the recipient selects a Workmail message links for the resulting report, the system displays the Cognos Connection page.

Outcome

Fixed by setting the Cognos property Number of Occurrences to 0 so that more than one output can be saved on the Cognos server. This change allows individual copies to be generated for each user.

101048

The Graphical Employee Productivity Report output always displays the Employee ID in the Order by Field regardless of the Order By Option selected in the report parameter page. In addition, when the Productivity High – Low or Productivity Low – High option is selected in the Order By parameter, employee records are duplicated in the report.

Outcome

Fixed by changing internal settings related to hours, overtime hours, and productive hours. These changes address both issues.

101547

The Unauthorized Records report in Payroll Approval Summary, displays an error when executed in an AIX environment. The issue is caused by a DB2 Cognos function that reaches an internal limit.

Outcome

Fixed by changing the functioning of the data item that counts the number of supervisors.

103193

Cognos related links do not work in environments with high availability implementations.

The Query Studio and Report Studio links for Cognos are encountering a connection reset error. The error occurs when the links are used in some environments with high availability implementations.

Outcome

Fixed by changing details of the URL for report studio and query studio.


Product Fixes

101208

Cognos Scheduled Reports are not sent to the security groups within distribution lists.

This issue is caused by the method only using the distribution_list_user table in WBI Scheduled Reports. The method should also use the distribution_list_group table which includes the security groups.

Outcome

Fixed by changing the method to also use the distribution_list_group table in addition to the distribution_list_user table.


Product Fixes


6Chapter 6: Known Issues

This chapter lists the Test Track and JIRA issues that are in the process of being fixed.

The issues are organized by module and Test Track or JIRA issue numbers:

"Infor Workforce" on page 70

"Labor Forecasting and Schedule Optimization (LFSO)" on page 71

"Labor Scheduler (LS)" on page 72

"Modules" on page 73

"Multiview Scheduler (MVS)" on page 73

"Platform" on page 75

"Task Management" on page 76

"Time & Attendance" on page 77

"Time Off Planner (TOP)" on page 77

"User Interface" on page 78

"Workforce Performance" on page 79


Known Issues

Infor WorkforceNote: The issue numbers displayed in this topic are JIRA issue numbers.

218

User names should be validated when sending a message.

846

On the Timesheet summary view for the manager, the scheduled versus actual highlight does not take main application configuration into account.

847

iPad app only. Time Off Planner notification messages contain HTML syntax as part of the message.

848

iPad app only. Time Off Planner validation messages contain some unnecessary syntax.

887

Users should be able to specify a date when adding a clock to the timesheet.

1169

Employees appear on the timesheet beyond their team assignment date.

1189

iPad app only. The team details that are displayed under My Team for an employee, show the team details of the user logged in, instead of the employee that is actually displayed.

1194

In certain situations, the Staff Panel does not display the correct employee lists from the main application.


Known Issues

1250

Timesheet does not enforce the Hands Off Date.

1484

Links in messages are disabled. Clicking the links does not perform any actions.

1661

Users may be able to see a cached html/js. Their home page may appear to be frozen and not fully loaded. A temporary workaround is to clear the browser cache.

1727

Mobility supports Partial HTTPS with the standard port only. The standard port is 443.

1746

Validation messages on the Time Off Calendar do not provide detailed descriptions on the Windows IIS Server. Instead the messages appear as popups with 'Bad Request' labels. This issue occurs only on certain Windows IIS Server configurations.

1748

When adding on the Add Work Details page or editing on the Edit Work Details page, if the End Time field is completed first then both start and end times are not saved in Start Time or End Time fields. The workaround is to use the Start Time field’s popup to specify both Start and End times. The values are saved as expected.

Labor Forecasting and Schedule Optimization (LFSO)

97509

Efficiency scores may be slightly lower than the expected results in some over-staffing situations.


Known Issues

In a case where extra shifts are added through the day, the expected number is 1.4 but the actual number is 1.34.

In a case where shifts are added outside hours of operation, the expected number is 1.39 but the actual number is 1.32.

98508

The application is not allowing shifts to be edited to create 24 hours shifts.

99007

Breaks that fall after midnight during shifts on the last day of the schedule are getting deleted.

99696

The schedule deletion screen allows you to attempt to delete a schedule that has outstanding active shift offers. The screen should not allow you to select the schedule unless there are no outstanding offers.

99863

Auto-approval of compliance warnings does not work on unpublished schedules. The shift offer is displayed with the compliance warning icon.

Labor Scheduler (LS)

103428

The Labor Scheduler cannot create schedules on QA instances.


Known Issues

Modules

103125

The scroll bar is not available in the Time Punch Alerts on the Notification Bar. This issue is caused by a missing CSS attribute overflow. To be fixed by adding the CSS attribute's overflow.

Multiview Scheduler (MVS)

WFM-1080

The Position and Skill lookup fields are missing in Inline Shift Details panel of the Advanced Schedule View. This issue only occurs with Internet Explorer version 10.

WFM-1131

When ending shifts before a meal or break, the system incorrectly shows an error message for invalid break times.

98401

System is incorrectly allowing the configuration of an employee to become a member of call list with start date greater than the end date.

99727

An error is observed in the Shift Details panel of the MVS Enhanced Schedule View, when details are displayed for multiple shifts and the same shifts are being booked off.

99859

An error is observed in Master Rotation when a newly added row is deleted without saving the changes.


Known Issues

98726

Hover text does not display in the Firefox browser for shifts that are sent to the Relief Queue from the Master Rotation Assignment screen.

98880

Book-off time code field could exceed the size of the book-off pop-up in the Enhanced Schedule View if there is a long list of book-off time codes.

98667

Misalignment is observed in the Employee View of the Enhanced Schedule View in Chrome browser.

99776

The UNASSIGN conflict resolution master radio button is not disabled in the Master Rotation or the One-Time Schedule publish conflicts layer, when none of the conflicts reported could be resolved by UNASSIGN.

99789

The Master Rotation Plot and Edit screen is missing the Calc Group values populated by user in the printed PDF.

99236

In the Employee Call Pop-up of the Relief Calling Area, the Employee Comments field is not updated by user’s edits.

101561

Availability indicator is displayed in an incorrect position within the shift cell of the Advanced Schedule View.

101659

Incorrect shift description is displayed in the Shift / Coverage tab of the One Time Schedule.


Known Issues

101236

Schedule compliance violation window in the Advanced Schedule View is not sized dynamically according to contents and is not movable.

100761

The Shift Configuration Wizard is missing some mandatory field indicators for some of the required fields.

Platform

96817

ETM and Form Builder Date Picker image needs to be updated to match new color schema.

96948

The ETM Home Page degrades when the border-radius is lost on IE8. The ETM home page contains some elements in the main menu that are rounded using the CSS3 border-radius property. The use of this property means that in IE8 those effects disappear and the previously rounded elements become squared off.

96982

When composing a message in ETM, there is a UI style mismatch on a pop up message window when an invalid contact is used in a To or Cc field.

96996

There are general UI issues in ETM home page and Schedule screens using 1024x768 resolution.

97865

The message “Password changed” is missing when logging in right after changing the password. This issue only occurs on the AIX stack.


Known Issues

102611

Applets are not functioning on HTTPS instances if the registry settings are not reset. Resetting the registry parameter FORCEHTTPSREDIRECT to true allows the applets to function as expected.

102623

Applets are not functioning if the Java security level is set too high. The Security Level setting on the Security tab of the Java Control Panel, should be set to “Medium”. This setting allows the applets to function as expected.

102726

The SSLRedirectFilter cannot handle both SSL and non-SSL connections.

102957

See102726.

103434

Flag fields cannot be set to Field UI ComboBoxUI and Field Type Boolean.

The fix for TT97305 corrected an issue where an error was generated when flag fields were set to both ComboBoxUI and Boolean type. However, the fix unintentionally removed the ability to store non-boolean single characters in the flag fields. This storage ability is important and has been restored by rolling back the TT97305 fix. The issue reported by TT97305 will be fixed in another TT.

Task Management

97026

The new task alert should open the task details in the task assignment screen rather than in a new window.


Known Issues

Time & Attendance

98378

Floating header is in the wrong position when Show Hours and Show Dollars are checked or unchecked in IE8 or IE9.

101720

There is an error when saving the Supervisor Approval Worksheet as default approval worksheet.

102372

When Timesheet Detail Filters are configured as DBLookups, then set multiChoice=true in order for the filters to work on the Supervisor Approval Worksheet.

103235

In ETM, a "Page not Found" error is displayed after submitting or approving a request form by an employee or a supervisor, where a confirmation message 'Your form has been submitted' should be displayed. This error occurs on Training, Shift Trading, Availability, and other ETM Form Builder forms, when the application server is configured with a non-default root context.

103399

When Minimum Break Rule for Clock Compliance is set, employees should be stopped from clocking in earlier than the specified minimum time when using the ETM. However, employee are not stopped.

Time Off Planner (TOP)

101533

When the Pay In Advance option is selected for Time Off Type, the Time Off Calendar is not supporting the option in the Time Off Request form.


Known Issues

User InterfaceNote: The issue numbers displayed in this topic are JIRA issue numbers.

191

Proxy information is not visible when the header is hidden.

197

The 'Ready?' field in the 'Select Pay Groups to Export' DBLookup (located in the Payroll Export Wizard) is displayed as a check box instead of a 'N' or 'Y' value.

206

A localization diamond in missing from beside the Launch Pad widget, when users are on the Design step in the Launch Pad Wizard.

207

Launch Pad Widget titles are not showing in the Preview Step of the Launch Pad Wizard.

215

Labor Scheduler pages are persisting on the screen when accessed from ETM.

216

Supervisor Approval Worksheet is displaying a gray unauthorized button instead of a red button when there is an exception on a day.

218

DBLookups in the advanced search area of the maintenance form, are not able to resolve a value when 'Enter' key is used.

228

In Firefox, ETM Labor Scheduler reports are not displayed properly. Code is shown instead of the actual report. This issue occurs in all Labor Scheduler reports.


Known Issues


97380

LP Wizard - Step 2 - Re-arranging the Retail KPI from top to bottom and vice versa is not possible in certain scenarios.

97454

In IE8, the Launch Pad Burst Report widget does not correctly display the effects of the Height parameter.

98385

If an existing launch pad is opened but not fully loaded, and a user selects a second launch pad, then the unloaded widgets from the existing launch pad, may be displayed in the second launch pad.

98420

Retail KPI widget generates an error when the user viewing the widget does not have a role on a team or is on a team with no subordinate teams.

99243

The Balance Summary Report displays an error message when no parameters are specified.

101317

When the PDF export option is selected in Internet Explorer and the user attempts to save the file, the system defaults the filename to Cognos.pdf instead of the name of the report.

101536

In Quick Links widget, the available schedule preset list cannot be filtered to include only schedule presets that have location and date properties.

102308

In FireFox, report results cannot be exported in the Excel format from Workmail.


Known Issues

103324

In Scheduled Reports, the HTML format is not displayed correctly when viewing the output of a scheduled report. This issue appears when a report is scheduled with the 'Individual Copy' option.


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