Reintec Cleaning Equipment Services

HSS Hire Service Group: Key Facts

HSS Hire Service Group: Expertise

Reintec: Overview

Reintec: Key Facts

TecServ: Equipment Maintenance

• Fully outsourced cleaning equipment solution

• Keep kit permanently to support your contracts but

flex up & down according to workload

• Majority of equipment exchanged for service / repair

• Online management system with mobile technology

• Existing fleet managed with considered migration to

Reintec – maximise your value

• Options for equipment outside of scope

• Improved customer experience

• Save time

• Save Money

Guarantee compliance

The Reintec Service – Proposition

• Integrated operation with the benefit of

specialism

• Dedicated operational solution:

• National Operations Manager

• Specific Reintec locations

• Field service team including mobile engineers

• Operational coordination team

• Dedicated transport system

• Bespoke KPI reporting

Reintec: Operational Delivery

• Geographically structured operational coordinators

• Fully integrated with field teams

• Proactive & reactive workload

• Planned logistics

• Reactive diversions

• Help desk

• Customer support

• Customer administration

• Operational 24/7/365

Reintec Operations Centre (ROC)

• Total machine maintenance & support – to all makes of equipment

• Fast & efficient technician response times

• Customer management reporting – transparency & control

Owned Asset Management – via TecServ

Objective: To maximise value for the customer in the transition with a retained

single point of contact

Services

• Asset management set up &

management

• Emergency repair call out

• One-off service visits

• Planned maintenance packages

• Transport & Storage

• Well organised parts stock

Support

• Technician training & support

• Quality audits

• Good supplier relationships

• Well organised parts stock

• Reintec embraces technology

• Integrated asset management & hire control

system

• Live ordering & flex control

• Consumables

• Technical support

• Asset Checker App

• Connected Technology

• PDA use maximises accountability

• Live vehicle tracking and dynamic route

planning

Reintec Technology

Productivity

• 24 hour help desk

• Minimise downtime with scheduled swap out

• Full planned preventative maintenance regime

• Reactive exchange model

• Operator focused equipment, designed to minimise

operator error

• Staff training, support & engagement programme

• All training in visual formats

Management

• Single point of contact for all your equipment needs

• Real-time online asset register with customer-facing

reporting suite

• Smart phone App

• Consolidated electronic invoicing

• Your time set free to focus on driving up service

Save Time

Flexibility

• Move from fixed to variable costs

• Only pay for what you’re using when you’re using it

• Mobilise with no CAPEX

• Demobilise and stop paying immediately

Efficiency

• Online management system offers transparency &

control

• Manage costs associated with operator downtime

• Improve cash flow

• Reintec will lower your existing costs of service

Save Money

Equipment

• Always in test & fit for purpose

• Equipment swapped out during planned & reactive

maintenance

• Maintenance history available on demand

• Kit certified as safe on delivery

• Underpinned by ISO9001, ISO14001 & ISO18001

• Online asset register proves compliance

People

• Operatives trained & supported from day one with no

language issues

• Visual operating guides

• Online training records

• Toolbox talks

• 24hr Helpdesk

Guarantee Compliance