Rec Registration Prep

Kris Baker, SVP Sales and Service

Agenda:

● Define Admin Roles

● Market Your Club

● Plan and Schedule

● Effective Communication

● Automate, Automate, Automate!

Agenda (cont.):

● Customize Fees and Discounts

● Collect Registration Data

● Rally Volunteers

● Engage Sponsors

● Financial Aid Management

● Post Registration Steps

Demosphere Knows Youth Sports!

● 1,300+ Customers

● 25 years of experience

● 7+ years of experience

personally

● Who is responsible for each step of the process?● Setup system user roles and permissions:

Define User Roles

● Define your value● Grow your membership

o Look for new ways to reach potential members

● Retain current memberso Surveys

● Set a marketing budget ● Communication Channels

o Social mediao Email marketingo Local Ads, school flyers, yard signso Google AdWords / Facebook Ads

Marketing Your Club

● Plan ahead, be prepared!● Budget appropriately● Decide on registration options

o Will you accept cash/check payments?o Will you offer financial aid?o Can members pay in installments?o Volunteer options?

● Communication is key

Plan and Schedule

● Emphasize registration on your website● Clear and concise instructions● Customize messages to members● Easy to navigate registration process● Multi-channel communication

o Websiteo Emailo SMS/Texto Coaches

Effective Communication!

Automate, Automate, Automate!

Automate Setup Steps:● Clone season settings● Customize system

messages in advance● Scheduled email

communication

Automatic installment plans:● Customize your

payment dates● Adjust previously

scheduled dates● Record check

payments for installment orders

Put power in the hands of your members:● View registration history● Update payment info● Update household info● Login to make a payment

Customize Fees and Discounts

Custom Feeso Specific age groups/teamso Merchandiseo Late/service feeso Training fees, etc.

Discountso Early bird discountso Returning player, sibling, multi-registration

discountso Custom discount codeso Facilitate scholarships

● Identify the info you need● Collect what you need, and nothing you don’t!● Conditional questions, form fees

Customize Registration Forms

● Define seasonal info vs. member info.o Nicknameso Medical Concernso Jersey #o Player ratingso Position, etc

Collect Custom Member Data

● Club Benefitso Vital for many club

functionso Drives positive impact on

local communityo Engages parents and

creates lifetime memberso Keeps costs low

Rally Volunteers!

● Define the roles● Create Opt-out fees● Collect volunteer data ● Risk Management

Volunteer Setup

Engage Sponsors

Provide statisticso # of registrationso Member counto Google analytics

Plan for sponsor/partner options

o Joint marketingo Website ads o Revenue sharingo Online merchandise

Ask for donations● If you don’t ask, you won’t receive!● During public registration● Donation-only option

Financial Aid Management● Financial aid request option on checkout● Ability to apply financial aid payments● Adjust payment dates/schedule

Drag and Drop Team Building

Post Registration Steps

Manage paymentso Communicate re: past due balanceso Record refunds and adjustmentso Change Installment dateso Reconcile bank deposits

Post Registration Steps (cont.)

Create scheduleso Integrate with team buildingo Balanced game scheduleso Quickly communicate rainoutso Post scores from the field

Post Registration Steps (cont.)

● Powerful online registration system

● Professional websites

● Robust scheduling tools

● Easy-to-use interface

● Ultimate flexibility

● Peace of mind

Demosphere Can Help!

● Questions? support@demosphere.com

● Subscribe to the: Demosphere Blogo Industry Newso Product Featureso Best Practiceso and more!

Wrap Up

Kris Baker

SVP, Sales and Service

kris@demosphere.com