Realtech assessment services combined slides final

REALTECH Assessment Services for SAP

July 2016

Carly Shank

Chris Moroz

Elizabeth Dellaquila

AGENDA

Company Overview

REALTECH Assessment Services Overview

Methodology REALTECH Assessment Services

REALTECH Assessment Services Value

2

3

4

5 Use Case Example

6 Summary

1

Publically Traded

North American HQ:Philadelphia,

USA

Founded in 1994

European HQ: Walldorf, Germany

350+ Technical SAP Consultants

2,000 Worldwide Customers

Presence in 4 countries

REALTECH Services and Software Solutions

OUR OFFERINGS IN DETAIL

SAP OS/DB MigrationsSAP Upgrades and Basis ServicesSmartChange Solutions

Change Process Mgmt Transport Mgmt Synchronization Mgmt

REALTECH Assessment Services

REALTECH: SAP OS/DB MIGRATIONSREALTECH has the largest global team of SAP certified migration consultants

REALTECH performed the first production migration worldwide in early 1998

REALTECH has completed over 900 migration projects worldwide

REALTECH is a founding member and the only consulting company in SAP’s Linux Lab

Migrations to and from all SAP supported platforms

Proven track record with a 100% Success Rate

REALTECH: SAP MANAGED SERVICES/ SAP SOLUTION MANAGER

Managed Services The first RunSAP partner established in both EMEA and North

America REALTECH Differences:

Senior experienced resources only Dedicated named resources instead of call centers Customer focused attention

Solution Manager

Certified SAP Solution Manager Partner 7.1-7.2 SAP EGI delivery partner

REALTECH ASSESSMENT SERVICES

INTRODUCTION

RAS OVERVIEW AND MISSION

Your Challenge Improve the performance and quality of your SAP system.

Analysis and ImplementationWe help our customers to achieve the following: Rate their IT landscape objectively. Is your system in shape?

Scope room for improvement by identifying the performance and quality failings.

Install SAP cost management which is compliant and financial efficiency.

Realize the recommendations with our experienced SAP consultants.

RAS VALUE

Get the knowledge of Best Practices.

Fair evaluation of your IT spending.

ROI of REALTECH Assessment Services is usually 3 months.

Reduction of SAP operational cost by realizing cost saving potentials.

Increased user satisfaction by better systems performance and stability.

Improvement of planning and budget process with market values and dedicated actions items.

Best- Practice

IT

REALTECH does a fair comparison of your SAP system landscape against the market. We show you the improvement potential and help you to realize those potentials.

We analyze price and costs of your SAP system landscape and compare to the data of 4,200 SAP systems.

We extensively measure your SAP systems and show you the technical fitness. We leverage best practices to keep your SAP system landscapes optimized.

Based on this we give recommendations. Those can be supported by consulting, software or integrated solutions.

ANALYSIS AND OPTIMIZATION

Performance Dialog Response Times Users Applications Http(s) Overview Per Module Dialog with Round Trips Dialog without Round Trip Response Time of Transactions Response Time, Standard Response Time, ZZ only Dialog - Relevant Long Response Times Dialog - Top 20 Response Times Dialog ZZ - Relevant Long Response Times HTTP Response Times Batch Elapsed Times Single Steps Taking > 24hr Long Runtimes/Job Step Distribution of Batch Load Over the Day

Custom Code Usage Custom Developments Abnormal Terminations Transports Workbench Transports Customizing Transports Dumps System Uptime SLA Hosting SLA Incident ManagementUsage System Usage Task Types System Usage per Day Behavior of Users User Records SAP_ALL Rules for Passwords

Interfaces RFC Steps Internal RFC Volume External RFC Volume RFC Destinations RFC Response Times ALE Messages Loading BW via SBIE0001 Compute Capacity Database Growth Database Requests, Times, Transferred Volume Direct Reads Direct Reads List Sequential Reads Sequential Reads, List Change Requests Change Requests, List Database Times CPU Seconds CPU Seconds, List Process Time vs. CPU Time Correlation of Process Time and CPU Time Server List of Work Processes Server <SID> Usage <SID>

Performance Assessment Data Collected:

REALTECH ASSESSMENTS – 150 CUSTOMERS AND 4,200 SYSTEMSConsumer Goods

Retail

Process / Pharma

Discrete Manufacturing

Automotive / Aerospace

Energy / Infrastructure

Banking

Insurance

Services

IT Services

IT Manufactures

Daimler Financial Services

Bayer

Bayer Business Services

REALTECH ASSESSMENT

SERVICES METHODOLOGY

REALTECH SYSTEM ASSESSMENT SERVICE

MeasureMarketComparison

Act

Software for measurement of SAP-System

Database analysis and statistical evaluation indices, benchmarks, illustrations, correlations, andpattern recognition analysis

REALTECH Assessment Services deliver reccomendations

• Project-based or as a service• Leverage Best Practices (implementation of recommendations)

SEQUENCE OF SYSTEM ASSESSMENT

DEV QAS PRD

1. ABAP Report

Installation

2. Transport

in QAS

(Optional)

3. Transport

in PRD 4. Daily Batch-job

generates anonymized

data

5. File-Upload:

manual or automatic

Database

6. Interpretations &

Recommendations

Report / WorkshopWebApp

7. Deliverable

REAL

TECH

Cust

omer

BUSINESS CASES

SUMMARY RECOMMENDATIONS

BackgroundREALTECH analyzed the SAP ERP system P01 from October 2013 till February 2014.

SummaryThe main usage of P01 is proprietary developments. The XXX module plays only a minor role. Paradoxically the amount of distinct proprietary development is low compared with the market.Response time of SAP standard and HTTP are good, but proprietary developments are slow and have a lot of long runners and fluctuations.Dumps are three times higher than market, due to many errors in programming. XXX should take quality actions to reduce the amount of dumps, especially before go-live with projects.The REALTECH System Index of P01 as an indicator for the technical fitness is 10. The main reason for the high value is the high amount of dumps.

The RSI of the P01 is 10, due to the very high amount of dumpsCriteria Actual Ref. *

Average Response Time 1,067 1,000

Strong Fluctuations 37 15

Batch Outliers 6 3

Custom Code Usage 167 300

Abnormal Terminations 1,629 500

Unplanned Downtimes 1h 8h

Planned Uptime (SLA) 99,5% 99,5%

RSI 10 5

* Reference values are individually calculated based on the measured systems usage patterns and challenges. They reflect the market standard, not the optimum.

1 2 3 4 5 6 7 8 9 10

REALTECH System Index (RSI)

SUMMARY RECOMMENDATIONS

Performance (Response Times) Reschedule batch outside dialog time Optimize batch Optimize work processes Optimize most used and important prop. developments Improve sequential reading Archive to improve performance and stop fast growth of DB Move the Profitability Analysis (CO-PA) into SAP BW

Dumps / Quality Process Implement process to reduce dumps Check quality process of development Quality Issue - Reoccurring Transports

Focus points are performance and dumps / quality processCriteria Actual Ref. *

Average Response Time 1,067 1,000

Strong Fluctuations 37 15

Batch Outliers 6 3

Custom Code Usage 167 300

Abnormal Terminations 1,629 500

Unplanned Downtimes 1h 8h

Planned Uptime (SLA) 99,5% 99,5%

RSI 10 5

* Reference values are individually calculated based on the measured systems usage patterns and challenges. They reflect the market standard, not the optimum.

1 2 3 4 5 6 7 8 9 10

REALTECH System Index (RSI)

MANAGEMENT SUMMARYAt the moment the full power of HANA has not yet deployed

Blue: hourly averages for dialog response timesRed: daily averages for dialog response times

Remark: due to the short time period of Oracle measurement, some custom developments have not been active during February0

20

40

60

02/09/15 03/01/15 04/01/15 05/01/15

average response time for dialog steps MRG [s]

0.7

Response Times /MRG/ went down

Oracle HANAMigra

-tion

Phase

* Only according to HANA migration; all others please see A51 report

0

0.5

1

1.5

2

2.5

3

02/09/15 03/01/15 04/01/15 05/01/15

average response time for RFC steps [s]

Oracle HANAMigra

-tion

Phase

Response Times RFC

Blue: hourly averages for dialog response timesRed: daily averages for dialog response times

Benefits:

• Opportunity to improve Compression Rates

• Opportunity to improve Response Rates

• Opportunity to improve HANASecurity

SUMMARY

ADVANTAGES OF USING RT RAS

• There are already several tools on the market (e.g. EarlyWatch/MaxAttention).

• REALTECH shows correlations – Analysis of relationships.

• Considering chronological sequences – no singular section (as EW).

• Market comparison – what is better / what is worse – Based on 4,200 measured systems.

• Recommendations for action – not for analysis but for specific help.

• Management presentations by REALTECH.

• Complete view on the SAP system – from hosting to support.

So, why should we use REALTECH Assessment Services instead of other tools or services from SAP?

NEXT STEPS TO TRY RAS

• RT offers a RAS Lite version which shows you a fast analysis of your SAP system and shows you the REALTECH System Index (RSI) which is the comparison to 4,200 other SAP systems but no recommendations but some hints from RT.

• RT offers RAS complete assessment which shows you the REALTECH system index (RSI) which is the comparison to 4,200 other SAP systems and offers recommendations with a management report from REALTECH consulting services.

• Process – Transport with report is delivered by RT to be imported and run for 6 weeks on the production system. Basis must run report/job daily to generate a file.

REALTECHsystem consulting GmbHIndustriestrasse 39c69190 Walldorf • GermanyFon +49.6227.837.370Fax +49.6227.837.837Mobile [email protected]

Chris KohlsdorfConsulting Manager

www.realtech.com

REALTECH Inc.Consulting 301 Lindenwood Dr., Suite 205

•

Office +1-610-356-4401Fax +1-610-356-5777Mobile [email protected]

Chris MorozSolution Sales Director

www.realtech.com

Malvern PA 19355



www.realtech.com


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Elizabeth DellaquilaService Delivery Manager

www.realtech.com

Malvern PA 19355



www.realtech.com


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Carly ShankMarketing Specialist

www.realtech.com

Malvern PA 19355

DISCLAIMER

© 2016 REALTECH Deutschland GmbH. All rights reserved. This document contains confidential and proprietary information. Unauthorized copying of this document and making it available to third parties (as a whole or in parts) is not permitted. The (product) names, logos, trademarks and other labels mentioned in this document are the property of REALTECH or its licensers and shall not be used without prior written approval of their respective owner. All contents of the text, especially the description of REALTECH products and services, are not binding and do not represent any guarantee, guaranteed properties or quality information but are for information purposes only. REALTECH does not assume responsibility for errors or lacunas in this document. REALTECH may correct or change the contents of this document at any time without prior notice.

Realtech assessment services combined slides final

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