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Transcript of Reading the HDMS Measure Plan - · PDF fileReading the Plan Page 4 of 33 9. Material: The...
Reading the HDMS Measure Plan
Training Manual - MCTM 1003 (04/2004)
Reading the Plan Page 2 of 33
The Measure Plan The measure plan is created using room dimensions entered into a specially programmed notebook computer. (A Measure Technician gathers and enters the dimensions while at the job site.) The material calculations are generated using the product specifications and the room dimensions. There are three different styles of plans: Standard, Condensed and Customer Carpet and Vinyl 1. Standard – there are AT LEAST 3 pages for each carpet and vinyl line item. If the measure is a large
job, all the rooms may not fit on one page, so there could be additional uncalculated-diagram and calculated-flooring overlay pages. (For every uncalculated-diagram page, there should be a matching calculated-flooring page.) Each line item should have at least a/an: ? Cover page ? Uncalculated-diagram page showing room measurements ? Calculated-flooring overlay page. A pattern repeat will be indicated by a dotted overlay.
2. Condensed – 2 pages for each line item ? Cover page ? Calculated -flooring overlay page. A pattern repeat will be indicated by a dotted overlay.
3. Customer – 1 pages for each line item. ? Calculated-flooring overlay page without room dimensions or cut sizes.
Wood, Ceramic, Laminate – (The standard and condensed plans are the same.) 1. Standard – 2 pages for each wood, laminate and ceramic line item. If the measure is a large job, all the
rooms may not fit on one page. ? Cover page ? Diagram page
2. Condensed – 2 pages for each line item ? Cover page ? Diagram page
3. Customer – 1 pages for each line item. ? Diagram page without dimensions
Reading the Plan Page 3 of 33
Cover Page The first page of the plan is the Cover Page. It consists of the Header, the Room Information and the Material List. HEADER INFORMATION Each page of the diagram contains a header. Lines 1 through 5 of the header contain the information the retailer enters into the reservation system as they pre-qualify the customer. The only information in the header supplied by the measure technician is Material Access in Line 4 and Appliances, Furniture, Coving, Capping, Spindles and Stairs in Line 6. The technician does not change any of the information collected by the retailer.
MEASURE #1999103 MEAS DATE: 02/11/04 STORE-ORDER: IN9999-99999 SALESPERSON: BMM23 PAGE: 1/3
CALC DATE: 02/12/04 16:22 CUSTOMER: DOE, JOHN Line Item # 1 MATERIAL: CPT 12' 0 NO PM
ADDRESS: 25900 GREENFIELD ROAD CITY: OAK PARK MEAS BY 0128 HOME: 2489685463 BUS: 2489685464
SITE TYPE: RESIDENTIAL MATERIAL ACCESS: Hard NEW PAINT: Y HEAT: Y ELEC: Y PET: Y RESTRICTED PARKING: N ELEVATOR: N
EMPTY GARAGE: Y PAVED: Y FURNITURE MOVE: N APPLIANCE MOVE: REMOVAL: Y DISPOSAL: LEAVE ON JOB
APPLIANCES: 0 FURNITURE: LIGHT COVING: 0 CAPPING: 0 SPINDLES: 0 STAIRS: 0
Line 1
1 2 3 4 5
MEASURE #1999103 MEAS DATE: 02/11/04 STORE-ORDER: IN9999-99999 SALESPERSON: BMM23 PAGE: 1/3
1. Measure #: the unique tracking number assigned by MC when the measure is reserved. 2. Meas Date: the date the measure actually took place. 3. Store-Order: store number and customer order number. 4. Salesperson: salesperson identifier assigned by the retailer. 5. Page: page number/total number of pages.
Line 2
6 7 8 9 10
CALC DATE: 02/12/04 16:22 CUSTOMER: DOE, JOHN Line Item # 1 MATERIAL: CPT 12' 0 NO PM
6. Calc Date: The date/time the calculation/plan was generated. Each time a calculation/plan is re-
calculated a new date/time is entered. The measure number will not change. 7. Customer: Customer’s last name, first name. 8. Line Item #: Each material (carpet, wood, laminate or ceramic) is assigned a line item #. Every time a
material changes characteristic (color, thickness, style), a new line item should be added. (Line Item #1, Line Item #2, etc.)
Reading the Plan Page 4 of 33
9. Material: The material used to calculate the drawing on that page. CPT = carpet, VYNL = vinyl, WOOD = wood, VCT = vinyl composite tile, LAM = laminate, CER = ceramic.
10. Material width and pattern match. The retailer provides this information. For Carpet and vinyl: This field will show the carpet/vinyl width used to calculate this line item. The pattern match will appear after the width of the material. NO PM indicates that there is no pattern match. If there is a pattern match, it will appear as feet and inches (1' 6 X 1' 6). For Wood: This field will show the thickness of the wood used in the calculation (9/16” thick). For Laminate: This field will be blank because width and pattern match is not applicable. For VCT: This filed will show 0’0 No PM. CER: This field will be blank because width and pattern match is not applicable.
Line 3
11 12 13 14
ADDRESS: 25900 GREENFIELD ROAD CITY: OAK PARK MEAS BY 0128 HOME: 248-968-5463 BUS: 248-968-5464
11. Address/City: Job site street address and city. 12. Meas by: The Measure Technician that performed the measure. Each technician has a unique four-
digit code. 13. Phone: Customer's home phone number. 14. Bus: Customer's work phone number.
Line 4
15 16 17 18 19 20 21 22
SITE TYPE: RESIDENTIAL MATERIAL ACCESS: Hard NEW PAINT: Y HEAT: Y ELEC: Y PET: Y RESTRICTED PARKING: N ELEVATOR: N
15. Site Type: Residential, commercial, mobile home, apartment or high-rise. 16. Material access: Indicates how difficult it will be to get the flooring into the room. EASY means that it
should be easy to get the material into the room. HARD means that it will be difficult to get the material into the room due to narrow stairs, small landings, etc.
17. New Paint: YES or NO. Retailer should discuss the potential of the installer damaging paint. 18. Heat: YES or NO. Retailer should discuss the importance of acclimating the flooring materials. 19. Electricity: YES or NO. Retailer should discuss the importance of electricity for the installer. 20. Pets: YES or NO. Does the customer have pets at the job site? Retailer should discuss the importance
of keeping the pets under control during the measure and install. 21. Restricted parking: YES or NO. Parking is restricted and the installer will have to find or pay for parking
or no parking is available. 22. Elevator: YES or NO. Is a service elevator available? If no elevator, the installer will have to use stairs
perhaps needs to send additional installers to carry the materials.
Reading the Plan Page 5 of 33
Line 5
23 24 25 26 27 28
EMPTY GARAGE: N PAVED: N FURNITURE MOVE: N APPLIANCE: MOVE REMOVAL: Y DISPOSAL: LEAVE ON JOB
23. Empty Garage: YES or NO. Is there a garage and will the installers be able to use the garage area to
layout and cut the carpet? 24. Paved: YES or NO. Is a paved driveway available to layout and cut the carpet? 25. Furniture move: YES or NO. Will the installer be moving the furniture at the job site? 26. Appliance move: YES or NO. Will the installers be moving the appliances? 27. Removal: YES or NO. Are the installers removing the old material? 28. Disposal: Leave on job. Will the installer be responsible for disposal of the removed flooring?
Line 6
29 30 31 32 33 34
APPLIANCES: 0 FURNITURE: LIGHT COVING: 0 CAPPING: 0 SPINDLES: 0 STAIRS: 0
29. Appliances: The total number of appliances in the rooms listed in the Room Information Section. 30. Furniture: Light – 2 or less average size people can move the furniture. Heavy – more than 2 people
will be required to move the furniture 31. Coving: The total linear feet of coving in the rooms listed in the Room Information Section. Coving is
flooring surface, normally carpet, installed on as base. 32. Capping: The total linear feet of capping in the rooms listed in the Room Information Section.
Capping is a flooring surface, normally carpet, which wraps over the edge of a surface (the end of a stair or the overhang of a raised room.
33. Spindles: The total number of spindles in the rooms listed in the Room Information Section. 34. Stairs: The total number of stairs in the rooms listed in the Room Information Section.
Reading the Plan Page 6 of 33
ROOM INFORMATION The Room Information Section on the Cover Sheet provides information about the existing room – what the measure technician saw at the time of the measure. Room Information
ROOM INFORMATION LR DR
EXIST: CARPET TACKLESS EXIST: CARPET TACKLESS SUB: FLK/OSB SUB: FLK/OSB WALL MOLDING: BASE, NO SHOE WALL MOLDING: BASE, NO SHOE CAB MOLDING: NONE CAB MOLDING: NONE HEAT: NO VENTS HEAT: NO VENTS FURNITURE: LIGHT FURNITURE: LIGHT FURN AMT: EXCESSIVE (6+PCS) FURN AMT: NORMAL (1 – 5 PCS) 246.94 SQ FT 140.23 SQ FT WALLS: 83 LF, CABS: 0 LF WALLS: 46 LF, CAB: 0 LF
WARNING: THIS JOB HAS HARD ACCESS. DEPENDING ON THE WEIGHT OF THE MATERIAL. THE INSTALLER MAY NOT BE ABLE TO GET THE CUT INTO THE ROOM. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF IT IS TO HEAVY, REQUET A RECALC.
The following table gives examples of existing flooring conditions in the Room Information Section. (We cannot list all examples). The category will only be displayed if it is applicable to the room.
Category Description Examples
EXIST The existing flooring surface. (What the technician sees on the floor.)
Clear; Carpet tackless; Vinyl; Soft Perimeter; Vinyl 12 in Tile; Wood Strips; Ceramic
2nd layer There is a second layer of flooring. 2nd layer: VCT 9 in tile
SUB Existing sub-floor Rough Plywood; OSB; Wood; Softcrete; Plankwood, Concrete; New concrete, wavy, hairline cracks
THICKNESS (SUB) The thickness of the subfloor 3/4 in (1 layer); Can’t tell
WALL MOLDING Is there base and shoe? Base, No shoe; Base + Shoe; No base, No Shoe
CAB MOLDING Is there base and shoe under the cabinets? Base, No shoe; Base + Shoe; None
JOISTS The joist size and spacing (hard surface only) 2 x 10, 13 – 16 on center
FLOOR Is the floor stable? No Movement; Stained wood; No Visible rotting
1 TOILET Number of toilets in the room 1 toilet
REFRIG
There is a refrigerator in the room. Does it have a shutoff or not? What is the clearance between the refrigerator and the above cabinets?
1, ice w/shutoff, 1+in
Reading the Plan Page 7 of 33
Category Description Examples
STOVES
There is a stove in the room. Is it gas or electric? If gas, does it have a shutoff or not? What is the clearance under the stove?
1, gas w/shutoff, 1+in 1, No gas, built in
DISHWASHER There is a dishwasher in the room? What is the clearance under the dishwasher? 1, 1/4 in
WASHER There is a clothes washer in the room 1 DRYER There is a clothes dryer in the room 1
HEAT What type of heat is in the room? Baseboard vent; No vents; floor vent, radiant heat
FURNITURE
How big is the furniture in the room? Light – two average size men move the largest piece. Heavy – Two average size men would not be able to more the furniture.
Light; Heavy; None
FURN AMT How many pieces of furniture are in the room?
Normal (1-5 pieces) Excessive (6+ pieces)
ELEC EQP/ENTR CTR, EXERCISE EQP
Electronic equipment, entertainment center and exercise equipment are in the room
ELEC EQP/ENTR CTR, EXERCISE EQP
XXX.XX SQ FT The area of the room. 184.1 SQ FT
WALLS How many linear feet of walls are in the room? 37 LF
CABS How many linear feet of cabinets are in the room? 29 LF
WARNING: THIS JOB HAS HARD ACCESS
Warns the retailer and the installer that it may not be possible to get the materials into the room. Because: size of the roll, narrow stairs, turns in stairs, small landings, etc. (See Calculating Carpet in Rooms with Hard Access – Page 13 of this document)
WARNING: THIS JOB HAS EASY ACCESS, BUT A VERY LARGE CUT. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF THE INSTALLER CANNOT HANDLE THE LARGE CUT, REQUEST A RECALC.
MATERIAL LIST The Material List Section provides a list of the materials and the quantities needed to complete the install, identifies potential problems and list of warnings. Material List – Carpet
MATERIAL LIST
LEN: 12’0 x 61’0 FT FURNITURE AMT: (1-5 PCS) WARNINGS YDG: 81.33 SQ YD SPECIAL ITEMS: THIS LINE ITEM IS MISSING: FTG: 732.00 SQ FT
ASK CUSTOMER ABOUT THEIR INTEREST IN PAD UPGRADE ELEC EQP/ENT CTR: 2 BATH. PLEASE VERITY W/
AREA: 621.25 SQ FT SUGGESTED METAL: FLR 2/EASY/NO TURNS CUSTOMER WALL: 94 LF (PLEASE VERIFY) PROBLEMS FILL PIECES 1: 12’0x16’11 (LR) METAL COLOR: SILVER THERE IS 1 METAL DOOR a = 1’0 x 6’2 (CUT #1) 2: 12’0x14’10 (DR) 24 LF METAL PLEASE VERIFY CLEARANCES b = 1’0 x 5’4 (CUT #2) 3: 12’0x17’11 (BR1) FURNITURE: LIGHT CHECK ROOM INFO LIST
Reading the Plan Page 8 of 33
The following table gives examples of the information provided in a Materials List for carpet:
Category Description Example
LEN Width and length of the piece of carpet required to complete install. 12’0 x 61’0 FT
YDG The number of square yards within the indicated length. (Number of square yards of carpet the customer must purchase.)
81.33 SG YD
FTG The number of square feet within the indicated length. (Number of square feet of carpet the customer must purchase.)
732.00 SQ FT
AREA Total area to be covered with this line item. 621.25 SQ FT WALL Linear feet of wall space. 94 LF 1: 2: 3:
The size of the main cut/s of carpet or vinyl to be installed in the indicated room.
1: 12’0x16’11 (LR) 2: 12’0x14’10 (DR) 3: 12’0x17’11 (BR1)
SUGGESTED METALS METAL COLOR
The color selected by the customer at the time of the measure was scheduled and the quantity based on the calculations.
SUGGESTED METAL: METAL COLOR: SILVER 24 LF METAL
FURNITURE FURN AMT
Indicates the size and amount of furniture in the room at the time of the measure.
FURNITURE: LIGHT FURN AMT: (1-5 PCS)
SPECIAL ITEMS Items that will need to be moved either by the customer or require an additional charge to the customer.
SPECIAL ITEMS ELEC EQP/ENT CTR: 2 PIANO, POOL TABLE
FLR 2/EASY/NO TURNS
The stairs leading to the second floor has easy access with no turns. FLR 2/EASY/NO TURNS
PROBLEM See Problems on Page 12. WARNINGS See Warnings on Page 12.
FILL PIECES
The size of smaller pieces that will be used to complete the install if the main cut does not cover the entire room. Also indicates which cut the fill piece should be cut from.
a = 1’0 x 6’2 (CUT #1) b = 1’0 x 5’4 (CUT #2)
Material List – Vinyl
MATERIAL LIST LEN: 12’0 x 13’3 FT 1: 12’9X13’2 (Kitch) 24 LF METAL PLEASE VERIFY CLEARANCES YDG: 17.67 SQ YD 135 SQ ST 1/4 “ SUBFLOOR MUST SELL PROPER QTY OF APPLIANCE MAY NOT HAVE FTG: 159.00 SQ FT SUGGESTED MOLDINGS: GLUE & SEAM SEALER ENOUGH CLEARANCE AREA: 122.00 SQ FT PLEASE VERIFY APPLIANCES: 1 CHECK ROOM INFO LIST WALL: 21 LF 42 LF SHOE MOLDING PROBLEMS CABS: 18 LF METAL COLOR: SILVER THERE IS 1 METAL DOOR The following table gives examples of the information provided in the Materials List for vinyl.
Reading the Plan Page 9 of 33
Category Description Example
LEN Width and length of the piece of vinyl required to complete install. 12’0 x 13’3 FT
YDG Number of square yards within the indicated length. (Number of square yards vinyl the customer must purchase.)
17.67 SG YD
FTG Number of square feet within the indicated length. (Number of square feet of vinyl the customer must purchase.)
159.00 SQ FT
AREA Total area to be covered with this line item. 122.00 SQ FT
WALL The linear feet of wall space. 21 LF
CABS The linear feet of cabinets. 18 LF
1: The size of the cut of vinyl to be installed in the indicated room.
1: 12’0 x13’2 (KITCH)
SUBFLOOR The amount of subfloor material that should be included in the quote. 135 SQ FT 1/4” SUBFLOOR
MOLDING The amount of shoe molding that should be included in the quote. 42 LF SHOE MOLDING
METAL COLOR METAL
The color selected by the customer at the time of the measure was scheduled and the quantity based on the calculations.
SUGGESTED METAL: METAL COLOR: SILVER 24 LF METAL
GLUE & SEAM SEALER
Miscellaneous items that are required for the installation.
MUST SELL PROPER QTY OF GLUE & SEAM SEALER
Material List – Wood
MATERIAL LIST AREA: 305.38 SQ FT SUGGESTED MOLDINGS: 2 PC STAIRNOSE WALL: 63 LF (PLEASE VERIFY) 3 PC BABY THRESHOLD CABS: 29 LF TRANSITIONS ARE 78 INCHES 14 LF CPT RETACKING MATERIAL: 326.75 SFT 72 LF BASE DIAG INTALL: 342.02 SFT 108 LF QTR RND
The following table gives examples of the information provided in the Materials List for wood.
Category Description Example
AREA The total area to be covered with this line item. 305.38 SQ FT
WALL The linear feet of wall space. 63 LF CABS Linear feet of cabinets. 29 LF
MATERIAL Square feet of wood the customer must purchase if installed straight. 326.75 SFT
DIAG INSTALL Square feet of wood the customer must purchase if installed on a 342.75 SFT
Reading the Plan Page 10 of 33
Category Description Example
diagonal.
TRANSITIONS ARE 78 INCHES
The pieces of transitions in the materials list is 78 inches long
Each piece of transition listed is 78 inches long. (2 pieces of stair nose 78 inches long is required.)
SUGGESTED MOLDING: TRANSITIONS; BASE; QTR RND; STAIRNOSE; BABY; THRESHOLD; CPT RETACKING
Moldings required to complete the install. If the transitions are listed in pieces, be sure to verify the lengths. Compare the length of the transition to the width of the area it will be used in.
72 LF BASE 108 LF QTR RND 2 PC STAIRNOSE 3 PC BABY THRESHOLD 14 LF CPT RETACKING
Material List – Laminate
MATERIAL LIST AREA: 311.12 SQ FT 18 BOXES PERGO PRESTO (PLEASE VERIFY) WALL UNIT(S): 1
WALL: 71 LF AT 19.69 SF/BOX 10 PC BASE WARNINGSCABS: 20 LF 16 BOXES PERGO CLASSIC 14 PC QTR RND THIS LINE ITEM IS MISSING:
342.24 SQ FT LAMINA TE AT 21.58 SF/BOX 2 PC END MOLDING BEDRM.
DIAG INTALL: 357.79 SFT 19 BOXES PERGO PRODIGY 1 PC CPT REDUCER PLEASE VERIFY W/ CUSTOMER
IF DIAGONAL, YOU MUST AT 18.45 SF/BOX 1 PC T- MOLDING UNCALCULATED ROOMS ON
REFIGURE THE NUMBER OF 4 ROLLS UNDERLAYMENT SEALANT PLAN.
BOXES YOU NEED BASED ON AT 100 SF/ROLL COLORED PUTTY PLEASE VERIFY W/ CUSTOMER
THE SQ FOOTAGE. OR 4 ROLLS SILENT STEP POST- INTALL CLEANER KIT THERE WILL BE A HEIGHT
17 BOXES PERGO PLANK AT 100 SF/ROLL 9 LF CPT RETACKING DIFFERENCE BETWEEN
AT 20.67 SF/BOX 5 BOTTLES GLUE FURNITURE: LIGHT KITCHEN & LR
23 BOXES PERGO SELECT 4 ROLLS POLYETHYLENE FURN AMT: NORMAL (1-5 PCS) BUILD UP OR RIP UP IS
AT 15.29 SF/BOX SUGGESTED MOLDINGS: SPECIAL ITEMS REQUIRED
34 BOXES PERGO SEL TILE TRANSITIONS ARE 78 INCHES ELECT EQP/ENT CTR:1
AT 11.34 SF/BOX BASE/QTR RND IS 94 INCHES EXERCISE EQP:1
The following table gives examples of the information provided in the Materials List for laminate.
Category Description Example
AREA Total area to be covered with this line item. 311.12 SQ FT
WALL Linear feet of wall space. 71 LF
CABS Linear feet cabinets. 20 LF
MATERIAL The square feet of laminate the customer must purchase if installed straight.
342.24 SQ FT LAMINATE
DIAG INSTALL IF DIAGONAL, YOU MUST REFIGURE THE NUMBER OF THE SQ FOOTAGE
The square feet of laminate the customer must purchase if installed on a diagonal. The quantities provided are quoted are for a straight installation. If the install is on a diagonal, divide the amount of material required by the SF/box.
357.79 SFT
357.79 / 20.67 = 17.30
XX BOXES OF PERGO If a specific Laminate is not identified to HDMS, a specific calculation cannot be computed. So,
17 BOXES PERGO PLANKS AT 20.67
Reading the Plan Page 11 of 33
Category Description Example HDMS calculates for all Pergo styles. To get a specific calculation for a specific laminate, enter the product line and product name in the Color/Description field. See Flooring Measures for Home Depot Laminate Products.
SF/BOX
TRANSITIONS ARE 78 INCHES
The pieces of transitions in the materials list is 78 inches long.
Each piece of transition is 78 inches long. (2 pieces stairnose 78 inches long is required.)
SUGGESTED MOLDING, TRANSITIONS; BASE, QTR RND; STAIRNOSE; BABY THRESHOLD; CPT RETACKING
Moldings required to complete the install. If the transitions are listed in pieces, be sure to verify the lengths. Compare the length of the transition to the width of the area it will be used in.
72 LF BASE 108 LF QTR RND 2 PC STAIRNOSE 3 PC BABY THRESHOLD 14 LF CPT RETACKING
Material List – Ceramic
MATERIAL LIST AREA: 255.12 SQ FT 35 SQ FT 1/2 BACKERBRD APPLIANCES: 2 DIFFERENCE BETWEEN TWO WALL: 60 LF 26 LF SCHLUTER METAL TOILETS:1 ROOMS. BUILD UP IS CABS: 31 LF 101 LF SHOE MOLDING PROBLEMS REQUIRED SQUARE INSTALLATION 3 LF MARBLE THRSHOLD (OPT) THERE IS 1 METAL DOOR PLEASE VERIFY W/ CUSTOMER MATERIAL: 272.98 SQ FT DISCUSS CER BASE W/ CUST PLEASE VERIFY CLEARANCE DIAG INTALLATION 20 LF CPT RETACKING CHECK ROOM INFO LIST 285.74 SFT FURNITURE: LIGHT WARNINGS 4 BAGS GROUT @ 80 SF/BAG FUR AMT: NORMAL (1-5 PCS) THERE WILL BE A HEIGHT
The following table gives examples of the information provided in a Materials List for ceramic:
Category Description Example
AREA Total area to be covered with this line item. 255.12 SQ FT
WALL Linear feet of wall space. 60 LF
CABS Linear feet of cabinets. 31LF
SQUARE INSTALLATION MATERIAL
Square feet of ceramic the customer must purchase if installed straight. 272.98 SQ FT CERAMIC
DIAGONAL INSTALL MATERIAL
Square feet of ceramic the customer must purchase if installed on a diagonal.
285.74 SFT
Reading the Plan Page 12 of 33
Category Description Example
GROUT BACKERBORD SCHUTER METAL SHOE MOLDING MARBEL THRSHLD CPT RETACKING
The additional materials that may be required for the installation of the ceramic. These items should be added to the quote.
4 BAGS GROUT @ 80 SF/BAG 35 SQFT 1/2 IN BACKERBRD 26 LF SCHUTER METAL 101 LF SHOE MOLDING 3 LF MARBLE THRSHOLD (OPT) DISCUSS CER BASE W/ CUST 20 LF CPT RETACKING
FURNITURE FURN AMT
Indicates the size and amount of furniture in the room.
FURNITURE: LIGHT FURN AMT: (1-5 PCS)
APPLIANCES TOILETS
Items that will need to be moved either by the customer or require an additional charge to the customer
APPLIANCES: 2 TOILETS: 1
Problems
A problem is something that could prevent the installation, cause additional materials to be needed or cause additional labor charges. Very close attention should be paid to the list of problems. Discuss these items with the customer and/or call the installer to discuss resolution to the problem. The following table gives examples of problems:
Problem Problem
Check room info list. Possible floor problems. Hump There is 1 metal door. Please verify clearances. Appliance may not have enough clearance Water damage. Stone fireplace
Warnings
A warning is something that requires additional information. Very close attention should be paid to the warning. When you have gathered the additional information, call HDMS and ask for a recalculation. The following table gives examples of warnings:
Warnings Warnings
This line item is missing: This line item has extra rooms. Please verify w/customer uncalculated rooms on plan. Hard access. Flr 2/hard/stairs turn.
Uncalculated rooms on plan. Please verify w/customer.
There will be a height difference between two rooms. Build up is required.
Rooms with Hard Access
Measure technicians identify areas/rooms that may be difficult to get a large roll of carpet into - Hard Access. Hard access examples include basements without a walkout, stairs with a turn or stairs without 6 feet turning radius on the top landing and/or the bottom landing.
Reading the Plan Page 13 of 33
To standardize the calculation method and clearly identify areas/rooms when the Installer might have difficulty getting the carpet into, the following rules will be applied when calculating carpet cuts for areas identified as hard access.
1. 12 Foot Carpet
? If the cut is 30 feet or less, the calculation will be performed and the room access will beignored so that the customer will have fewer seams.
? If the cut is greater than 50 feet, the calculation will be performed and the carpet will be runthe shorter way to give the installer smaller carpet rolls to maneuver into the room. The following warning will be placed on the bottom of the Room Information Section.
WARNING: THIS JOB HAS EASY ACCESS, BUT A VERY LARGE CUT. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF THE INSTALLER CANNOT HANDLE THE LARGE CUT, REQUEST A RECALC.
? If the cut is between 30 feet and 50 feet, the calculation will be performed and the carpet will be run the longer way. Hard access is included in the Warnings Section of the Material List. The following warning will be placed on the bottom of the Room Information Section.
WARNING: THIS JOB HAS HARD ACCESS. DEPENDING ON THE WEIGHT OF THE MATERIAL, THE INSTALLER MAY NOT BE ABLE TO GET THE CUT INTO THE ROOM. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF IT’S TOO HEAVY, REQUEST A RECALC."
2. 13 Foot 6 Inches and 15 Foot Carpet
? If the cut is 24 feet or less, the calculation will be performed and the room access will beignored so that the customer will have fewer seams.
? If the cut is greater than 40 feet, the calculation will be performed and the carpet will be runthe shorter way to give the installer smaller carpet rolls to maneuver into the room. The following warning will be placed on the bottom of the Room Information Section.
WARNING: THIS JOB HAS EASY ACCESS, BUT A VERY LARGE CUT. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF THE INSTALLER CANNOT HANDLE THE LARGE CUT, REQUEST A RECALC.
? If the cut is between 24 feet and 40 feet, the calculation will be performed and the carpet will be run the longer way. Hard access is included in the Warnings Section of the Material List. The following warning will be placed on the bottom of the Room Information Section.
“WARNING: THIS JOB HAS HARD ACCESS. DEPENDING ON THE WEIGHT OF THE MATERIAL, THE INSTALLER MAY NOT BE ABLE TO GET THE CUT INTO THE ROOM. CALL THE INSTALLER AND DISCUSS THE CUT SIZE BEFORE SELLING. IF IT’S TOO HEAVY, REQUEST A RECALC."
3. If a recalculation is required, the HDMS Recalculation Form should be completed and faxed to the HDMS - Detroit at 248-968-5464.
Reading the Plan Page 14 of 33
Uncalculated - Diagram Page The Uncalculated – Diagram Page is the room layout with all dimensions. The rooms are labeled with the name (LR, DR, Bath1, Bed1) and the level of the rooms are on (ground, second floor, basement). Doors are identified and labeled. Crowns, damaged areas and slopes are also identified and labeled. The technician may also add personal observations and comments. An Uncalculated – Diagram Page will be created for each Line Item.
UNCALCULATED
16’6
< <
LR (Ground Floor)
DR (Ground Floor)
15’2 15’7
26’0
15’7
<
3’6
8’6
12’0
12’5
20’1
0
15’5
D1- M (KITCH)
D2-M (PORCH)
D3 (STR1)
D4 LW HALL
1
2
3
4
5
6
8
2
7
Reading the Plan Page 15 of 33
The following table explains the information on the diagram.
Item Item Label Description/Explanation
1 Uncalculated The word "UNCALCULATED" is printed on the uncalculated – diagram page. It is showing that page is not calculated.
2 Room name and location
Each room will have a room name and a floor location (Ground, Second Floor, Basement).
3 Doors Each door will have a number assigned and coincides with the door schedule listed at the bottom of the page. The label will include the door number and the adjoining room.
4 < A room will have a starting point from which all horizontal measures are taken. This starting point is shown as a carat along the base wall in the room.
5 Horizontal Measurements
The room measure starts at the < and continues horizontally until the next wall or obstruction. The horizontal measurements will be legible as you hold the page with the word "UNCALCULATED" in the upper left corner. Read from left to right, measurement 1 = 8’7; measurement 2 = 15’2; measurement 3 – 15’7; measurement 4 = 16’2 with the final measurement = 26’.
6 < A room will have a starting point from which all vertical measures are taken. This starting point is shown as a carat along the second base wall in the room.
7 Vertical Measurements
The vertical measurements will be legible as you hold the page with the word "UNCALCULATED" in lower left corner. Read from left to right, measurement 1 = 3’6; measurement 2 = 12’5; measurement 3 – 12’; measurement 4 = 12’5; measurement 6= 16’6 with the final measurement = 20’10.
8 Steps Doorway leading downstairs from the ground floor
DOOR INFORMATION
1 2 3 4 5 6 7 8
DOOR WIDTH OTHER-SIDE HEIGHT-DIFF DOOR TYPE TRANS CLEARANCE DOOR WIDTH OTHER-SIDE HEIGHT-DIFF DOOR TYPE TRANS CLEARANCE
1 3’ 0 KITCH VYNL <1/4 REG WD METAL <1/2 “ 2 3’10 DR CPT EVEN
3 3 ’ 0 STR1 WOOD STPDN REG WD ½” 4 2” 0 BATH1 EVEN REG WD MARBL 3/4”
The following table explains the door information headings.
Column Column Heading Description Examples
1 DOOR Door number showing location of door on plan. D-1, D-2, etc.
2 WIDTH Width of the door opening. 2’6, 3’0, etc.
3 OTHER-SIDE Room name followed by type of flooring in the area. LAUND VNYL DR CPT STR/2 STPUP
Reading the Plan Page 16 of 33
Column Column Heading Description Examples
4 HEIGHT-DIFF
? Height difference between the two rooms. ? Number indicates how much higher or lower the
adjoining room is (existing surface to existing surface) before changing flooring material.
+1/4”; -1/2”; EVEN; <1/4; STPUP
5 DOOR The style of the door.
REG - regular door BIFLD - bi-fold door PCKT - pocket door SLIDE - sliding door
6 TYPE The material door is made from.
WD - wood door MRR - mirrored door MTL - metal door GLS - glass door.
7 TRANS Type of transition that is currently in the doorway. WOOD – wood METAL – metal MARBL – marble.
8 CLEARANCE The amount of clearance between the bottom of the door and the existing surface. <1/4”; 1/2”; 1+”; etc.
Reading the Plan Page 17 of 33
Calculated-Flooring Overlay Page The Calculated – Flooring Overlay Page is the room layout with the carpet or vinyl (sheet goods) superimposed over the diagram. If viewing the plan on line, a red dashed line represents the seams. The rooms are labeled with the name (LR, DR, Bath1, Bed1) and the level the rooms are on (ground, second floor, basement). Doors are identified and labeled. Crowns, damaged areas and slopes are also identified and labeled. The technician may also add personal observations and comments. A Calculated – Flooring Overlay Page will be created for each carpet and vinyl line item. Calculated-Flooring Overlay Page
D1- M (KITCH)
D4 LW HALL
LR (Ground Floor)
DR (Ground Floor)
D2 (PORCH)
D3 (STR1)
B
C
a b c
25’8
12’8
3’0 X 5’0 Crown, 1/2 inch
A
1
2 3
6
4
5
Reading the Plan Page 18 of 33
The following table explains the information on the diagram
Item Item Label Description/Explanation
1 The dashed red line represents the carpet or vinyl (sheet goods)
2 The length of this piece of sheet goods. The arrow indicates
the direction of the nap, the direction the goods should be installed in reference to the room.
3 The dashed red line in the a room indicates the seam location.
Head or T seams are also shown as dashed lines between fill pieces.
4 Fill piece – piece of the goods that will be cut from the roll and
place within the room. The lower case letter shows where the fill piece is to be cut from.
5 Fill piece – piece of the goods after it is placed in the room.
The upper case letter shows where the fill piece will be used in the room.
6
Crowns, dips, humps and rotting areas are marked using a rectangle. The size (width, length, height/depth) is indicated. The following height options are available: 1/8, 1/4, 3/8, 1/2, 5/8, 3/4 7/8, 1 and >1 inch.
7 The dashed BLUE line in a room indicates the cabinets. Not on diagram.
8 Represents a pole in the room. Not on diagram.
3’0 X 5’0 Crown, 1/2 inch
12’8
a
A
Reading the Plan Page 19 of 33
Stairs Stairs also have an uncalculated diagrams and calculated flooring overlay plan. The following information is provided about stairs. Uncalculated - Diagram Page The following table explains the information on the diagram
Item Item Label Description/Explanation
1
STR1 BASEMENT LANDING 4’1 x 3’4 90 DEGREE TURN CPT TCKLESS WOOD PLAIN
This is the top landing leading to the basement. There is a 90 degree turn, currently tackless carpet is on the stair, subfloor is wood. Possible landing configurations: 90 degree turn; 180 degree turn; no turn; both a 90 degree turn and no turn.
2 STAIR1 STRINGER Vertical trim piece on side of the stairs.
STR1 BASEMENT LANDING 4’1 x 3’4 90 DEGREE TURN CPT TCKLESS WOOD PLAIN
UNCLACULATED 1
3
STR1 8 BASEMENT STAIRS 2’20 X 1’6 CPT TCKLS WOOD PLAIN
2
STR1 STRINGER 0’8 X 4’11 CLEAR WOOD
Reading the Plan Page 20 of 33
Item Item Label Description/Explanation
3
STR1 8 BASEMENT STAIRS 2’20 X 1’6 CPT TCKLS WOOD PLAIN
Number of stairs and the dimensions. Existing surface (carpet tackless). Subfloor (wood), Style: Plan: Waterfall
Calculated-Flooring Overlay Page
a
STR1 BASEMENT LANDING 4’1 x 3’4 90 DEGREE TURN CPT TCKLESS WOOD PLAIN
STR1 8 BASEMENT STAIRS 2’20 X 1’6 CPT TCKLS WOOD PLAIN
STAIR1 STRINGER 0’8 X 8’11 CLEAR WOOD
A
STR1 BASEMENT LANDING 4’0 X 3’2 90 DEGREE TURN WOOD
B b
c
b
C
Reading the Plan Page 21 of 33
HOLLYWOOD STYLE STEPS (FRENCH CAP) (#1) Labeled as Hollywood
WATERFALL STYLE STEPS (#1) Labeled as Waterfall
CAPPED (#2)/DOUBLE CAPPED STYLE STEPS (#3) Labeled as Capped (one side only) or Dbl Capped (both sides) and Hollywood or Waterfall. (Hollywood style shown).
CAPPED WITH STRINGERS (#3 PLUS STRINGERS) Labeled as Capped or Dbl Capped, Hollywood or Waterfall. (Waterfall style shown) and draw and label Stringers.
RUNNER STYLE STEPS (#1) not attached to either side/wall
Labeled as Hollywood or Waterfall. (Hollywood style shown)
TURNED & TACKED INSIDE SPINDLES (#1) Labeled as Hollywood or Waterfall. (Waterfall style shown)
Reading the Plan Page 22 of 33
WRAPPED STEPS (#4) Labeled as Wrapped
DOUBLE CAPPED AND WRAPPED STEPS (#4) Labeled as Dbl Capped and Wrapped
BIRDCAGE STYLE STEPS (#4 PLUS SPINDLES) - HOLLYWOOD STYLE Labeled as Birdcage and Hollywood
BIRDCAGE STYLE STEPS (#4 PLUS SPINDLES) - WATERFALL STYLE Labeled as Birdcage and Waterfall
UPHOLSTERED (SIDE COVERED) STYLE STEPS (Full Round Cap) (#4 plus spindles)
Labeled as Upholstered
UPHOLSTERED (EXTENDED TREAD) STYLE STEPS (#2 plus spindles)
Labeled as Upholstered
Reading the Plan Page 23 of 33
DOG EARED STYLE STEPS (#1) Labeled as DOG
VINYL – COVE STYLE STEPS Labeled as Cove
HARD SURFACE – TWO PIECE STYLE STEPS Labeled as 2PC
existing condition only
PIE STEPS (#2) Labeled as PIE
Reading the Plan Page 24 of 33
HDMS Calculation Specifications
When generating a calculation for flooring products, HDMS follows guidelines dedicated by the flooring industry and by the specific retail customer. The information below provides some of the common guidelines.
Carpet/Vinyl
Overview
When generating a calculation for carpet and vinyl, HDMS creates a floor plan showing the rooms with a material overlay. The floor plan shows each cut/fill, the main piece that each cut/fill will be cut and where each cut/fill piece will be installed.
Specifications
Minimum fill piece width 9 inches
Minimum fill piece length 36 inches
Maximum fill pieces per wall if the wall is 30 feet or less 3 pieces
Maximum fill pieces per wall if the wall is greater than 30 feet Requested recalculation
Add to each fill piece width 3 inches
Add to each fill piece length 3 inches
Add to each stair piece width 3 inches
Add to each stair piece length 3 inches
Add to each cut
? 3 inches for materials with no pattern match
? One additional pattern match length for materials with a pattern (except for the first cut within a group of matching cuts)
Pattern matching stairs
? Horizontally match only ? Does not match to room where the stairs
are attached. ? Make sure the stairs match each other
Wall shield (protects area around the walls and fireplaces by insure no fills are used from this area)
3 inches
Reduce carpet width to allow for bad edges
None (0 inches) – CRI standards say carpet can be stretched back. Problems with damaged or short carpet should be discussed with the mill.
Reading the Plan Page 25 of 33
Assumptions
The following assumptions are made when calculating the materials for carpet:
1. If the existing surface is carpet, wood, laminate or ceramic, it will be removed.2. There are no unforeseen circumstances such as rotting floors, water damage, etc.
Transitions
A 'M' will be included with the door number to indicate that HDMS suggests a metal transition at that specific doorway. When installing carpet or vinyl, the customer can choose from several different types of transition pieces. HDMS uses the following table to determine if metal is necessary.
Carpet
Use a metal transition piece when: § the other side of a doorway is vinyl, VCT or concrete
and § the other side of the doorway does not already have a marble threshold or
wood transition piece that could be reused.
If the carpet ends at a step-up or step-down, no metal transition will be used.
Common practice is to turn and tack carpet next to ceramic, hardwood and laminate.
Vinyl/VCT
Use a metal transition when: § the other side of a doorway is carpet, vinyl, VCT or concrete
and § the other side of the doorway does not already have a marble threshold or
wood transition piece that could be reused.
Wood
When generating a calculation for Wood, HDMS creates a floor plan showing the rooms. No material overlay will be created.
Specifications
A waste factor of 10% will be add to all jobs 125 square feet or less with a minimum of 6 square feet of waste. A waste factor of 15% will be add to all jobs 125 square feet or less with a minimum of 9 square feet of waste if the floor is installed on a diagonal.
A waste factor of 7% will be added to all jobs over 125 square feet. Waste factor of 5% will be added to all jobs over 125 square feet if the floor is installed on a diagonal.
A minimum of 9 square feet or a waste factor of 12% is added if the floor is installed on a diagonal. In Houston only, one bag of leveler is added per 100 square feet.
Assumptions
1. Due to the uncertainty of a ceramic removal, the installer should verify the transitions with the customerafter the removal.
Reading the Plan Page 26 of 33
2. Base and quarter round will have a 5% waste factor added. No base will be calculated under thecabinets.
3. 1 inch will be added to each transition strip to allow for cutting.4. There are no unforeseen circumstance such as rotting floors, water damage, etc.
Transitions
The following table indicates the condition and the suggested material for transition as well as the label that will be attached to the door number on the floor plan to indicate where the transition should be used: Please verify these transitions with the customer.
Condition Transition Label Marble threshold/Exterior door 3/4 more higher Quarter round Q Marble threshold/Exterior door 1/4 -1/2” higher Baby threshold B Sliding/Bifold door Quarter round Q Stairs leading up Quarter round Q Stairs leading down Stair nose SN Outside room is carpeted Baby threshold B Height difference 3/4”or more lower Stair nose SN Outside room is 1/2” higher Baby threshold B
Outside room is 1/4”higher H/S reducer T molding
HR T
Outside room is less than 1/4” higher or lower T molding T Outside room is 1/4” lower Baby threshold B
Outside room is 1/2” lower If 3/4" wood use H/S reducer Otherwise use baby threshold
B
Outside room is 3/4” lower If 3/4" wood use H/S reducer Otherwise use stair nose SN
Sliding Glass Door Quarter round/Baby threshold Q/B Concrete sub-floor leading to ceramic T-molding T Concrete to vinyl or VCT Baby threshold B Wood sub-floor to vinyl or VCT Hard surface reducer HR Brick or stone raised fireplace BabyThreshold/under cut in TX B Fireplace 1/2” higher or 1/4” lower T-molding or under cut in TX T
Laminate/Pergo
When generating a calculation for Laminates, HDMS creates a floor plan showing the rooms. No material overlay will be created.
Specifications
A waste factor of 10% will be added to the total area (15% for Shaw Renaissance). An additional 5% will be added if the floor is installed on the diagonal.
Assumptions
Reading the Plan Page 27 of 33
The following assumptions are made when calculating the material for laminate: 1. No resilient floor will be removed or built up. 2. No changes will be made to any other adjoining rooms. 3. If the floor height changes in any adjoining room because of removal or build up, transitions
must be manually recalculated. 4. If a carpeted room is getting laminate:
a. A single layer of carpet will be removed before installing the laminate, which would result in a height difference of 1/4 inch (remove carpet which is 3/4 inch high and laminate + under layment is 1/2 inch).
b. If this assumption is wrong (or if a very thin or thick carpet is being removed), the transition pieces suggested must be verified.
5. If any other surface is present in a room receiving laminate, the laminate will go on top resulting in the floor being raised 1/2 inch. If this assumption is wrong, the transition pieces suggested must be verified.
6. Base and quarter round is needed along all walls. Base and quarter round will have a 5% waste factor added and only full pieces will be calculated.
7. Quarter round only is needed under cabinets. Quarter round will have a 5% waste factor added and only full pieces will be calculated.
8. There are no unforeseen circumstance such as rotting floors, water damage, etc Transitions The following table indicates the condition and the suggested material for transition as well as the label that will be attached to the door number on the floor plan to indicate where the transition should be used: Please verify these transitions with the customer.
Condition Transition Label
Sliding door/Bi-fold door with track End molding Quarter round for sliding glass doors If no end moldings use carpet reducer
E Q
CR
Fireplace, Tub, Railing
End molding Under cutting in TX only for fireplaces If no end moldings, use carpet reducer and quarter round
E
CR Q
Stairs leading up Quarter round and end molding if available
Q E
Stairs leading down or 3/4" drop to next room Stair nose and if step down, quarter round S/Q
Laminate on both sides and doorway <= 4 foot T molding T
Marble threshold 1/4 inch or higher Exterior doors
End molding If no end moldings use quarter round otherwise use carpet reducer
E
Q
Reading the Plan Page 28 of 33
Condition Transition Label
CR Concrete sub floor leading to ceramic T molding T
Any sub floor leading to vinyl/VCT Hard surface reducer
If no H/S reducers use carpet reducer
HR
CR Carpet in other room Carpet reducer CR
Height difference within 1/4 inch to concrete
H/S reducer
If no H/S reducers use carpet reducer
HS
CR Height difference within 1/4 inch to hard surface T molding T
Outside room is 1/2 inch or higher H/S reducer
If no H/S reducers use carpet reducer
HR
CR
Outside room is 1/4 inch – 1/2 inch lower
H/S reducer T-molding in GA only If no H/S reducers use carpet reducer
HR T
CR Laminate down T-molding T
Carpeting leading to wood Hard surface and t-molding HR T
Outside room is 1/4”or higher Hard surface reducer and quarter round T-molding in GA only
HR/Q T
Outside room is ceramic 1/4” or higher Endmolding E
Ceramic
When generating a calculation for ceramic, HDMS creates a floor plan showing the rooms. No material overlay will be created.
Specifications
A minimum of 6 square feet or a waste factor of 15% will be added to total areas less than 50 square feet, 10% to total areas between 51 and 125 square feet and 7% to total areas more than 125 square feet.
A minimum or 9 square feet or an additional 5% is added if the floor is installed on the diagonal.
Grout = 80 square feet per bag ( 100 square feet per bag in TX)
Float/leveler = 100 square feet per in Houston only.
Step down areas are calculated with step down Schluter Metals. All other areas are calculated with Schluter Metals…store/installer to determine type.
Reading the Plan Page 29 of 33
Job Stoppers HDMS, in conjunction with installers and Regional Install Managers (RIMs), has developed the following list of Job Stoppers. A Job Stopper is designed to warn the store that a potential problem exists. The diagram should be reviewed carefully before building the quote and selling the job.
If certain conditions are present, a warning will appear on the Room Information page. The store should discuss the job stopper with the installer and customer. After a solution to the job stopper has been determined, the store may call HDMS and ask for an overridden. The calculation will be sent to the store and the warning will remain on the calculation.
Laminate Job Stoppers Condition Markets Stairs on floor plan MI only Curved or open stairs All Drain in floor All Excessive rotting All Holes in wood subfloor All Hidden vinyl with concrete subfloor All Hump/Bump/Buckle/Crown in floor All Curved areas All Coving on Wall All Vinyl w/open or curling seams All Laminate Slate or Marble down All Carpet Tackless or glued over 9” tile All
Carpet Job Stoppers Condition Markets Existing 9” Tile All Any vinyl down TX, DC/MD/VA/DE Laminate Slate or Marble down All
Reading the Plan Page 30 of 33
Job Stoppers (continued)
Wood Job Stoppers Condition Markets Nail down (3/4”) wood below grade All Existing 9” Tile All Joists wider than 16” All Excessive rotting All Hole in wood subfloor All Hidden vinyl with concrete subfloor All Particle board subfloor All Nail down (3/4”) with concrete subfloor All Glue down with painted concrete All Hump/Bump/Buckle/Crown in floor All Open stairs All Laminate, slate or marble down All Vinyl w/open or curling seams All
Vinyl Job Stoppers Condition Markets Existing ceramic Not in IL and Dallas Excessive rotting All Hole in wood subfloor All Existing 9” Tile All 2 Existing layers of vinyl All but California Vinyl not secure All but MN Painted/Black adhesive on concrete All Crowned or hump in floor All No pattern match entered All Open stairs All Vinyl w/open or curling seams over concrete
All
Laminate, slate or marble down All Particle board All
Reading the Plan Page 31 of 33
Job Stoppers (continued)
Ceramic Job Stoppers Condition Market Existing 9” Tile All Joists wider than 16” All Excessive rotting All Excessive movement All Hole in wood subfloor All Particle board subfloor All Existing ceramic All but in IL, Dallas and CA Existing vinyl (any type) TX an MD/DC/VA Crowned or hump in floor All Curved area All More than three stairs All Open stairs All Laminate, slate or marble down All
Reading the Plan Page 32 of 33
Flooring Measures for Home Depot Laminate Products
To ensure that you receive a calculation and a materials list for a specific laminate product, please enter the following in the Color/Description field on the Laminate – Detail screen. See the diagram below.
The entry in the Details screen must be exactly as in the Color/Description column in the table below. If the specific product is not listed, the measure will be calculated for Pergo and the store will need to call HDMS for a re-calculation.
To add additional product, please have your RIM call Steve Friedman at HDMS at 248-968-5463..
Home Depot Laminate Products Vendor Product Line Color /Description
Original Alloc Original Home Alloc Home Alloc Tile Alloc Tile
Mohawk Heritage Duraloc Mohawk, Heritage Duraloc Classic Pergo Classic Preferred Pergo Preferred Presto Pergo Presto Prodigy Pergo Prodigy Select Pergo Select
Pergo
Select Tile Pergo Select Tile Hampton Shaw, Hampton Heritage Bamboo Shaw, Heritage Bamboo Legacy Shaw, Legacy Majestic Shaw, Majestic Perpetual Shaw Perpetual Pioneer Shaw, Pioneer Renaissance Shaw, Renaissance Royal Dynasty Shaw, Royal Dynasty Royal Embassy Shaw, Royal Embassy Traditional Chateau Shaw, Traditional Chateau
Shaw
Traditional Chateau+ Shaw, Traditional Chateau+ Tarkett 8 mm Planks Tarkett, 8 mm Planks
Tiles Wilsonart Tiles Wilsonart Planks Wilsonart Planks
Formica Formica Formica
Reading the Plan Page 33 of 33
HDMS Suggestions for Avoiding Store Mistakes To avoid
costly store mistakes, be sure to check the following on each diagram:
1. Make sure that the material calculated is the customer’s final selection and the materialordered for the customer. The material information is located in the upper right corner of thecalculated page.
? Pattern match versus no pattern match ? Is the width of the material correct?? Is the correct color calculated for each room?? Do you know which color goes into which room?
2. Make sure that all rooms the customer expects to have installed are included in thecalculation.
? If a customer adds rooms during the measure, these rooms will not be included in thecalculation. These rooms will be labeled as EXTRA and will be not be inc luded in the material calculation.
? The EXTRA rooms will be listed in the Material List under WARNINGS on Room Information Sheet.
? After the customer has identified the materials for the EXTRA rooms, complete a HDMS Recalculation Form and fax it to the HDMS Recalculation Department. (If the customer is in the store, the Recalculation Department can be called after the fax is sent.)
3. Basements are unique in that the customer may not want every area within the basementcovered. Before ordering flooring for a basement, make sure that the customer is aware ofwhich areas are being covered. Pay particular attention to closets.
Discuss the seam placement with the customer (HDMS technicians do not discuss seam placement during the measure). Make sure they have an opportunity to review and authorize the use of the diagrams. If the customer cannot come into the store and review the plans, fax or mail the Customer Style (layout only, not dimensions or sizes) and then explain the seams to them over the phone.