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Rajiv Khurana, CMC, FIMC Meeting HR challenges in Consulting Business.
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Transcript of Rajiv Khurana, CMC, FIMC Meeting HR challenges in Consulting Business.
Rajiv Khurana, CMC, FIMC
Meeting HR challenges in Consulting Business
Rajiv Khurana, CMC, FIMC
Meeting HR challenges in Consulting Business
1.Current scene and Challenge
2.HR need3.HR way
Rajiv Khurana, CMC, FIMC
Increasing value of intangible assets in organizationsIncreasing value of intangible assets in organizations
1982 20021992
38%
75%62%
Margrait Blair, Brookings Institute
Rajiv Khurana, CMC, FIMC
1
2
3
??
Clear enough future Alternative future
A range of futures True Ambiguity
A
C
B
D
Rajiv Khurana, CMC, FIMC
Moore’s LawMoore’s Law
Processing power will Processing power will double every 18 months double every 18 months and the price will come down by half .and the price will come down by half .
Last 26 years, the number of transistors on a chipincreased more than 3200 times.
Rajiv Khurana, CMC, FIMC
Moore’s LawMoore’s LawImplications for Implications for consultantsconsultants
•Rapid learning-unlearning-relearning: KASH•Quicker and frequent profile servicing•Delivering ROI•Becoming accountable for results•Blending global trends with local experiences and spirits
Rajiv Khurana, CMC, FIMC
Typical Human Capital
challenge across the
globe
Get them
Keep them
Grow themGet them
Keep them
Grow them
HireRetainDevelop
HireRetainDevelop
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
Real time speed-breakers
Benchmarking with Clients
Weak job architectures and design
Tenured, out-dated KASH
Complacent entitlement > motivation
Inadequate practices alignment
Disconnect with organizational performance goals
Inadequate measuring standards
HireRetainDevelop
HireRetainDevelop
Rajiv Khurana, CMC, FIMC
PerformanceContract
CoerciveCalculativeCo-operative
•Actual•Perceived
Rajiv Khurana, CMC, FIMC
Value addition by HR
COST VALUE
Administration
Problem solutions
Strategy
15%
35%
50%
50%
40%
10%
Rajiv Khurana, CMC, FIMC
Spotting the Consultant’s needs
Today’s business
Unexploredopportunities
Served Un-served
Articulated
Un-articulated
Needs
Should we Should we deliver what deliver what he wants or he wants or look beyondlook beyond??
Rajiv Khurana, CMC, FIMC
DevelopDevelopPeople wants it People wants it but do not get itbut do not get it
Keep and Keep and improveimprove
People want it People want it and get itand get it
Don’t startDon’t startPeople do not People do not want it and do want it and do
not get itnot get it
StopStopPeople do not People do not
want it – but get want it – but get it anywayit anyway
Seeing through Seeing through Consultant's eyesConsultant's eyes Want
Don’t Want
Don
’t G
et Get
Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Core for sure – identify, intensify 360 degree
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Overstretch objectives and TOR
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Network impressively
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Smell & anticipate opportunities
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Undertake personal brand building
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Leverage external expertise with internal dynamics
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Take feedback, tips & support from client
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Amplify KASH –KnowledgeAttitudeSkillsHabits
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Neutralize negativity & mediocrity
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CONSULTANT
Transform consistently:IncrementalFundamental
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Create clear yet flexible job architecture
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Open ‘ideas contribution’ to create HR policy, initiatives…
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Neutralize compliance orientation; extend liberties; trust people
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Select for attitude, train for skills
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Undertake grooming of Coaches and Mentors
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Link progressive Reward and Recognition with Results
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Treat ‘collaborative career path planning’ and succession management on higher pedestal
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Allow at least 10% time for self paced learning or experimental projects
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Narrate success stories and legacies; talk openly and frequently
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
CC OO NN SS UU LL TT AA NN TT
Transform work place with healthy symbols, rituals, excitement…
Intellectual property: Rajiv Khurana, CMC, FIMC
Rajiv Khurana, CMC, FIMC
Meeting HR challenges in Consulting Business
1.Current scene and Challenge
2.HR need3.HR way
Rajiv Khurana, CMC, FIMC
More powerful than a powerful
idea is the powerful
execution.
Rajiv Khurana, CMC, FIMC
Rajiv KhuranaCMC, FIMC THE PERSONNEL LAB.,Management Consultants C-9/9624, Vasant Kunj, New Delhi - 110070 India Cell: 09810211256
[email protected] www.thepersonnellab.com www.rajivkhurana.com
International Management
Consultant and Trainer,
Author, Columnist,Executive/Career
Coach