1. Face to Face Live480.348.3400 info@f2fl.comwww.facetofacelive.comA Radvision / Avaya Expert Partner

2. CASE STUDYAdirondack Advanced Network ProvidesDisaster Recovery Services to RemoteNew York Mountain TownsAboutCustomer: Adirondack Advanced Network (AAN)About AANCountry: USAAAN was created to provide advanced telecommunicationsservices such as distance learning, telemedicine, InternetIndustry: Government / Privateconnectivity and video conferencing to geographicallyProduct: Radvision Video Conferencing remote areas in the Adirondack Region of Upstate Gateways, 70 Video Conferencing Room New York. Funding for the initial phase of the network Systems and 40 Desktopswas obtained through the New York State AdvancedTelecommunications Project.The MissionProvide disaster recovery and communicationsservices to remote locations in New Yorks Adirondackmountain region.The ChallengeAAN was looking for a solution that supported bothequipment from room to room without ever having toIP-based endpoints and also its many legacy ISDNmove lines. The 70 video conferencing room systemsendpoints. Radvision saved network developers the and 40 desktops on the network are manufactured byexpense of installing ISDN lines in each location while a number of different suppliers. Many of these systemsgiving them the flexibility to move video conferencingrequire protocol conversion from H.320 to H.323.The SolutionFEMA, the State Department of New York, Verizon, CiscoAdirondack mountain region. The Gateways convert H.320and Radvision teamed to establish the Adirondack Advanced data from ISDN to encapsulated H.323 to run on the IPNetwork (AAN) in 1997. It was prototyped with funds over frame network. Radvision Gateways provide all sitesfrom the New York State Advanced Telecommunications on the AAN with centralized access to ISDN lines. This hasproject funded by Verizon. The AAN, an IP over framesaved network developers the expense of installing ISDNrelay network, is configured with several Radvision Video lines in each location while giving them the flexibility ofConferencing Gateways that provide disaster recovery andbeing able to move video conferencing equipment fromcommunications services to remote locations in New Yorks room to room without ever having to move lines. 3. The BenefitsThe network was first used in January 1998 when theAdirondacks were hit by record-breaking ice storms,snow and severe cold. The New York Department ofState and FEMA set up disaster recovery commandcenters to reach communities that had lost electricpower and phone service. State Department and FEMAdirectors were able to maintain direct voice and videocontact with the repairmen who were working to restorepower to the area.Looking ForwardIn addition to disaster recovery services, the networktoday receives ongoing use for distance learning,training and non-critical community outreach services.MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/AmericasEMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved 2012 Radvision, Ltd 4. CASE STUDYRadvision Desktop Video ConferencingEmpowers Chinese Olympic GamesLogistics Operations AboutCustomer: Chaoyang District GovernmentAbout the Chaoyang District GovernmentCountry: hinaCThe Chaoyang District Government led the logistic coordination of the 2008 Olympics Games a highlyIndustry: Government complex development project. It is the largest of eightProduct: Radvision Desktop Video Conferencingdistricts in the region, where numerous corporations, embassies and major stadiums are located.The MissionProvide Chaoyang District Government end users with the necessary technology to enable them tocommunicate with audio, video and data collaborationthrough PC-based endpoints.A real-time desktop visual communications andconferencing solution that delivers significant networkcost savings through more efficient use of availablebandwidth, and delivery of flexible communications todispersed locations.Greater productivity and costs savings due to decreasedtravel time and administration costs.The ChallengeThe departments and branches of the Government are Government and expedite the response rate of potentialdispersed throughout a wide geographic area, often emergencies, the Government recognized that it neededmaking effective communication difficult. In order toto enhance communications to increase the efficiency ofboost working efficiency, improve collaboration within the the e-commerce and e-community infrastructure. 5. The SolutionThe Chaoyang District Government selected RadvisionsRadvisions solution easily supported the wide rangefull-featured Desktop Video Conferencing platform to of applications used throughout Chinese corporationssolve their need for mission-critical communications and in different levels of the Government, including:requirements.instant calling integrated with Microsofts unifiedThe deployment involved adding and integrating communications offering, ad-hoc conferencing,Radvisions platform to their existing communicationsscheduling, data collaboration and simultaneousnetwork. Radvision servers were installed in the network multi-participant group conferencing with continuousoperations center of the Chaoyang District Governmentpresence video.to support thousands of potential concurrent users and The Chaoyang District Government was able to furtherto manage the conferencing platform. extend and enhance the Radvision platform with softwareVideo conferencing client software was installed on user customization, and added a voting feature to enablePCs in the 22 street block bureaus and 184 subsidiaryparticipants to express opinions while participating incommunities to seamlessly bring multimedia conferencingconference sessions.to the individual users desktops.The BenefitsWith this renewed efficiency, the Government can beyond their immediate requirements to plan for the 2008improve its response time to the community, and useOlympic Games. During the SARS (Severe Acute Respiratorydesktop video conferencing, distance training andSyndrome) epidemic in Beijing in 2003, the Governmentcollaboration to work more efficiently. End users in 184 used Radvisions platform to arrange dozens of desktopcommunities can now be on the same page literallyconferences connecting healthcare professionals, families and work together despite geographic barriers. and patients. In addition, teachers connected with studentsThe benefits for the Chaoyang District Government extended to administer university and college entry examinations.Looking ForwardToday, Radvision video network infrastructure anddesktop conferencing systems serve a variety of needsthroughout the Beijing region, in the areas of businessand community communications, interactive educationand career development. MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/AmericasEMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved 2012 Radvision, Ltd 6. CASE STUDYChinas Jiangxi Province Government DeploysRadvision Next Generation Video ConferencingInfrastructure, Saving Time and MoneyAboutAbout Jiangxi Province Government:Located in southeast China, Jiangxi Province encompasses166,000 square kilometers with 11 major cities and 99 Customer: Jiangxi Province Government counties encompassing 43 million people. Jiangxi Province Country: China has been witnessing rapid economic development with a Industry: Government 2009 GDP of $115 billion. Its development is closely linkedto the governments IT policy focused on centralizing Product: SCOPIA Elite, SCOPIA 400, and SCOPIAall levels of administrative networks. This approach 100 MCUs, SCOPIA Desktop, SCOPIA has led to the deployment of a province-wide network iVIEW Management Suite.of e-applications at a fraction of the cost incurred byother provinces, making Jiangxi Province a pioneer in ITcommunications development in the region. The Mission As part of its successful centralization efforts, Jiangxi Province Stability is the number one priority in Government decided to establish a video conferencing choosing an MCU since we have over system that would enable effective, dependable video 110 administrative bodies holding communication and data sharing amongst all administrativevideo conferences at any time and departments at the provincial and municipal levels. In order our system must run 24 hours a day. to take advantage of the existing infrastructure and saveRadvisions infrastructure is known for costs, the new system needed to be based on the existing stability and powerful capabilities and network. serves many noted telecom carriers.After testing and comparing, wechose Radvision five years ago andagain last year with our expansion.I think the choice is right.Feng Jin, CIOJiangxi Province Government The Challenge With a network composed of 12 management centers issues was the necessity of a backup solution in case of and 122 conference rooms equipped with endpoints ofan endpoint malfunctioning during an urgent meeting. varied brands, Jiangxi Province Government was faced Furthermore, an unstable network was causing with the formidable challenge of finding an easy way unexpected disconnections or intolerable audio and to manage a huge and complex system. Among major video quality. 7. The same problem also plagued attendees on businessWhat they needed was an MCU to act as a centraltrips, causing network managers to wonder if it wasengine for the entire video conferencing system. It hadeven possible to have a high quality experience over the to interact seamlessly and reliably with standards-basedunmanaged Internet.endpoints, whether SD or HD, desktop or room system and even telepresence - no matter what the brand. The Solution After carrying out extensive research and testing, Jiangxi iVIEW also provides an extensive The Solution range of Province Government chose Radvisions SCOPIA video graphical reports to understand utilization, view trends, conferencing infrastructure. The SCOPIA Elite MCU acts watch usage growth and justify the investment. as a central engine providing multi-party conferencing for Connectivity: The SCOPIA Elite MCU allows connectivity systems ranging from software desktops to telepresence.between any standards-based video conferencing SCOPIA iVIEW Management offers administration andendpoint including desktop and revolutionary multi- control, with SCOPIA Desktop providing video capabilitiesvendor multi-stream telepresence connectivity. on PCs and Macs. Several key factors that contributed to Desktop Video Conferencing: The SCOPIA Desktop the selection of Radvisions SCOPIA solution:web-based client is easily deployed on either a PC or a Stability: The SCOPIA Elite MCU, RadvisionsMac with a webcam providing an ideal way for businessnextgeneration solution for HD multi-party conferencing,travelers to attend meetings. SCOPIA Desktop alsoutilizes the latest in DSP technology and Advancedprovides an excellent backup conferencing solution inTelecommunications Computing Architecture (ATCA). situations where traditional endpoints are not available.ATCA is designed for the stringent requirements of service High Quality on Unmanaged Networks: The SCOPIAproviders and demanding enterprises, delivering highElite MCU and SCOPIA Desktop supports advancedreliability, availability and serviceability. H.264 Scalable Video Coding (SVC) for high network Central Management: SCOPIA iVIEW Management error tolerance enabling a high quality experience overadministers the distributed video conferencing network, error-prone networks.including all Radvision SCOPIA infrastructure and videoconferencing endpoints from a variety of different vendors. The Benefits With the solution originally installed in 2006 and significantlyJiangxi Province Government is saving time and money expanded in 2011, Jiangxi Province Government successfullyevery day by working more efficiently, reducing travel holds large-scale video conferences almost daily at the expenses and making quicker decisions especially for provincial and municipal levels. For example, in 2009,emergency response. the Radvision solution hosted 64 large-scale provincial conferences and over 100 large-scale municipal conferences. Looking Forward With their Radvision SCOPIA video conferencing system its citizens will be able to connect via their home PCs or now connecting all provincial and municipal administrativemobile devices to watch public meetings and consult with bodies, Jiangxi Government hopes that in the near futuregovernment officials on a wide range of issues.MKT-DI-261009-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/AmericasEMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved 2012 Radvision, Ltd 8. CASE STUDYNational Fire Agency Chooses Radvision to ExpandIts Video Network and Protect Existing Investmentsin Video ConferencingAboutCustomer: National Fire Agency (NFA) About the National Fire AgencyCountry: Taiwan The National Fire Agency of Taiwan is a statutory agencyIndustry: Governmentunder the Ministry of the Interior of the Republic of China.Products: Scopia Desktop The agency provides emergency medical, fire prevention,firefighting and disaster rescue service as well as protecting Scopia Elite 5000 Series MCUcivilian lives, property and safety. It was established in Scopia iView Management Suite March 1995 and is administered by the Director General,which reports to the Minister for Interior.The MissionThe agencys mission is to provide a sound public safety and disaster prevention system, improve emergency medical service,promote professional fire prevention and fighting service, enhance disaster rescue efficiency, and protect civilian life, propertyand safety.The ChallengeThe National Fire Agency often responds to emergencyBecause the agency was growing in size and locations,situations where regular communication is mission-critical. administrators decided to upgrade the existing videoThe Director General needs to remain in constant contactsolution and wanted to invest in infrastructure that offeredwith leaders of several counties in Taiwan when preparing full standards-based interoperability with multi-vendor roomfor and responding to disasters and emergency situations. conferencing systems, high reliability, scalability and flexibility,The agency has been relying on video conferencing for a and that offered ease of use and ease of administration andnumber of years, but its infrastructure was aging and did management.not support the agencys capacity requirements nor was itcapable of sending and receiving high definition (HD) video. 9. The SolutionThe agency evaluated a number of options to provide thebackbone for its video network, including the original supplier.Ultimately, agency administrators chose the Radvision Scopia Elite5230 MCU and Radvisions Scopia iView Management Suite.The Radvision solution enables full management of multi-vendor room-based video-conferencing systems includingnewer HD video and standard definition systems. The iViewManagement Suite allows for management of more than 70mixed-vendor systems including 1080p HD room systems aswell as legacy solutions from other vendors. Additionally, itprovides simple and comprehensive reporting, provisioningand real-time network monitoring.The BenefitsTo new video conferencing network enables geographically Because the Radvision solution offers full-featured support fordispersed agency members to communicate in real time, face-multiple vendors conferencing systems, the agency is able toto-face and regardless of location. It offers high definition audio, protect its existing investment in video collaboration while alsovideo and data sharing, which helps improve agency efficienciesenabling administrators to invest in the latest, state-of-the-artand response times something that can mean the differencetechnologies moving forward.between life and death in certain situations.With the new solution for Radvision, the National Fire Agency is saving money and saving lives at the same time.Looking ForwardAs the agency expands its video network, it is hoping to using Scopia Mobile for Android and iOS-based tabletsdeploy Radvision Scopia VC240 desktop video systems in and smartphones. Scopia Mobile will offer even greaterthe offices of each county. Additionally, with the new MCU,collaboration, faster responses and more powerfulthey can take advantage of mobile video conferencing communication between the agency and its affiliates.Weve been long-time proponents of video conferencing at the National Fire Agency because we know first-hand how important real-time, face-to-face communications can when dealing with emergency situations.With the advancements in video technology over the years, it was time for us to update our network, but itwas also important to maximize the resources we already had. The Radvision solution helped us protect ourexisting investments and also take advantage of more modern collaboration tools and technologies. We aredelighted with this solution and look forward to expanding our video network to include Radvisions desktopand mobile video applications.Wen, Wei-Jou, Technical Specialist, Information Management OfficeNational Fire Agency, Ministry of Interior R.O.C MKT-DI-NFA-0712-AAbout RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/AmericasEMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved 2012 Radvision, Ltd.