SalesForce.com vs SugarCRM: Live Demo Face Off
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Transcript of SalesForce.com vs SugarCRM: Live Demo Face Off
SalesForce.comvs.
SugarCRM
PresentersSonja Fridell,President at BrainSell
Kate Priddy,Marketing Manager at BrainSell
Agenda• About BrainSell• The Features and product offerings of both CRMs• Live Demos• Pricing• Poll• Q & A
About BrainSell • Trusted technology advisor based in Boston, MA
• Non-biased consultant representing a variety of CRM, ERP, and marketing platforms
• 21 years of successful implementations
• Core focus on consulting before software
Factors to Consider● Pricing
● Ease of use
● User adoption
● Ease of implementation
● Additional fees/API usage
Sugar vs. Salesforce.com BasicsFeature Sugar Salesforce.com
Usability ● Nimble / Large & Small Teams ● Technical / Large Teams
Support ● Unlimited support portal/phone ● Unlimited support portal/phone
Deployment ● On Prem● On Demand● Private Cloud
● On Demand
Limitations ● Data overages● No API limits
● 49 page PDF● API limitations
Architecture ● Open Source● PHP
● Apex
Demos
Version Per User/Month(before May 1)
Per User/Month(after May 1)
Professional $65 $75
Enterprise $125 $150
Pricing Change in 2016
Version 50 Users/Year 50 Users/Year
Professional $45,000 $24,000
Enterprise $90,000 $39,000
Pricing
Poll Question
Q&A
Thank You!Follow up questions can be directed to:
Kate [email protected]
(978) 887-3870 ext 205
Sonja Fridell,President at BrainSell
Kate Priddy,Marketing Manager at BrainSell