Quality of Life & Performance - Sodexo SME Survey

— QUALITY OF LIFE: A BIG ASSET FOR SMALL BUSINESS LEADERS — SODEXO BENEFITS AND REWARDS SERVICES2

Sodexo Benefits and Rewards Services is a key partner of Small and Medium Enterprises (SMEs) around the world.

In order to better understand their daily challengesand how they view Quality of Life in the workplace,

we interviewed more than 4,800 small business leaders*in 7 countries (Brazil, Chile, France, India, Mexico,

Romania and Turkey).

Our survey results unveil key levers SMEs can use to boost performance while improving employee Quality of Life.

* Sample of 4,805 business leaders, representative of the 10-to-100-employee companies population. Interviews were carried out by telephone by TNS Sofres.


BOOSTING EMPLOYEEQUALITY OF LIFE, A WINNING HR

STRATEGY FOR SMEs


77

72

59

58

58

54

65

64

61

58

HUMAN CAPITAL TOPS SMEs’ LIST OF CONCERNS…The smaller the organization, the greater the importance of people management. 4 of the top 10 challenges facing SMEs around the world involve HR issues, such as recruitment, engagement, training and absenteeism.

1 - BOOSTING EMPLOYEE QUALITY OF LIFE, A WINNING HR STRATEGY FOR SME s

Increase staff loyalty

Train their employees

Reduce absenteeism

Attract new talent, recruit skilled employees

Increase customer loyalty

Conquer new markets, recruit new customers

Improve cash flow, secure loans

Ease their employees’ tasks with new processes

Foster innovation and initiative among their employees

Offer new products and services

Degrees of concern vary from one country to another. For example: India recorded the highest levels of concern in 7 of the

10 challenges facing SMEs

In %

HR challenges Other challenges

"CONSIDERED VERY IMPORTANT CHALLENGES BY SMEs LEADERS"


… AND QUALITY OF LIFE GIVES SMEs A REAL EDGE OVER BIG BUSINESSSME leaders believe their companies perform as well or better than large corporations in key Quality of Life aspects:


In the two areas where SMEs perform better than large firms, the highest scores came

from the same country: France

Atmosphere at work, cohesion between teams

63In %

74 66 6389 57

Recognition of employees’

performance and efforts

56

79 62 61

Flexible work organization

48

6356

Balance between work and private life

49

57

Versatility of tasks/projects

45

79


Average Brazil Chile France India Mexico Romania Turkey

87.9 7.9

7.2

8.2 8.28.1

8.5

8.2 8.2 8.2

7.6

8.38.4 8.4

8.3

IN THE EYES OF SME LEADERS, THEIR COMPANY’S ATTRACTIVENESS MATCHES THEIR LEVEL OF QUALITY OF LIFEThere is clear correlation between an SME’s perceived attractiveness as an employer and the level

of Quality of Life provided at work. The average response scores, including all countries, vary by just 0.2 of a percentage point between the two subjects.


Scale 0 to 10

Perceived attractiveness as an employer

Quality of Life they feel they can offer in the workplace


REAPING THE REAL BENEFITS OF QUALITY OF LIFE


SMEs TACKLE QUALITY OF LIFE AT WORK…

SME leaders are true believers in the value of Quality of Life in the workplace. They have implemented an average of 5.2 different actions.

2 - REAPING THE REAL BENEFITS OF QUALITY OF LIFE

5 of the 7 countries had similar levels of engagement. But SMEs in Turkey and India

were well below the average.

NUMBER OF QUALITY OF LIFE MEASURES IMPLEMENTED IN THE COMPANY

LEAST ENGAGEDSME’s LEADERS

3.8 4.35.8

5.65.5

5.4

Employees’ Quality of Life at work

AVERAGE 5.2 MOST ENGAGEDSME’s LEADERS


9

17

30

31

37

38

40

43

47

59

64

67

… WITH A VARIETY OF MEASURES TO IMPROVE QUALITY OF LIFE, EVEN ON A LIMITED BUDGET

They vary in popularity, with some underlying differences at a regional level.

The two most popular are providing equipment to make work easier and having a pleasant work space.


Christmas and corporate parties scored extremely highly among

Latin American SMEs

Invest in professional equipment to facilitate work

In %

Offer a functional and pleasant working space

Organize Christmas and corporate parties, give gifts at the end of the year

Reward performance through bonuses, gift vouchers, etc.

Implement career plans for employees, offer training to develop their skills

Be strongly committed to preventing accidents, back pain, provide psychological support

Offer attractive complementary health insurance scheme

Provide access to a healthy and balanced diet

Implement various schemes to improve employees’ purchasing power

Offer flexible working arrangements

Make it easier for employees to manage their personal lives

Help employees stay fit

MEASURES ALREADY IMPLEMENTED


SMEs ARE CONVINCED THAT QUALITY OF LIFE BOOSTS PERFORMANCE…SME leaders are well aware of the positive impact that Quality of Life at work has on their businesses. They highlight 6 key drivers which they believe will improve performance.

Giving employees recognition is seen as the most effective measureComfort and personal safety follow close behind


95%Think that valuing the efforts of their employees and

recognizing their performance…

… will increase their company’s performance

Think that improving

comfort and safety in

the working environment…

92%Think that

promoting the personal

development and training of their employees…

91%Think that helping

their employees take care of their

health…

87%Think that helping their employees

to better balance their work and personal life…

84%Think that

promoting access

to culture and leisure…

70%

RECOGNITION PHYSICAL ENVIRONMENT

PERSONAL GROWTH

HEALTH & WELL-BEING

BALANCED LIFE

SOCIAL INTERACTION


52

50

46

39

38

31

39

36

40

37

35

39

91

86

86

76

73

70

TotalYesIn %

… AND PRODUCES MANY BUSINESS OUTCOMESSME leaders list a range of business outcomes they benefit from daily as a direct result of investing in Quality of Life.

The general atmosphere, reputation and productivity all improved, scoring highly in terms of positive responses.

70% say that financial turnover had increased.


India showed the most improvement in terms of absenteeism and financial turnover after Quality of Life measures were implemented.

AVERAGE (ALL COUNTRIES)

Yes, a little Yes, a definitely

The general atmosphere at work has improved

Your company's reputation has improved

The productivity and efficiency of your employees have increased

Recruitment is easier

Absenteeism has decreased

The company’s turnover has increased

Base: those who have implemented at least one measure


TAILORING INVESTMENT IN QUALITY OF LIFE ACCORDING

TO SME CHALLENGES


INCREASED QUALITY OF LIFE MEASURES YIELD BIGGER RETURNS FOR SMEs

As more measures are introduced, SME leaders notice improvements in reputation, employee productivity, ease of recruitment and even financial turnover.

3 - TAILORING INVESTMENT IN QUALITY OF LIFE ACCORDING TO SME CHALLENGES

1 to 3 measures 4 to 5 measures 6 to 7 measures 8 to 10 measures0

10

20

30

40

50

60

70

80

46

5457

67

39 3945

57

4447

53

65

3034

3944

Reputation Recruitment Productivity Turnover increase

% of SME leaders who “Yes, definitely” noticed an improvement


0

10

20

30

40

50

60

70

80

90

67 64 5947 43 40 38 37 31 30

179

12 147

15 2018 19

11 1710

1211

INVESTING IN QUALITY OF LIFE IS TRENDING AMONG SMEs, TODAY AND IN THE FUTURE

SMEs invest in a range of Quality of Life measures, with equipment, work space and events topping the list. SMEs 2-year plans reveal significant increase in bonuses/gift vouchers, health insurance, improving employees’ work-life balance and helping them stay fit.


The 3 leading measures were less commonly used in Turkey. But Turkish SMEs had the highest implementation

of food services.

Invest

in professional

equipment to fa

cilitate work

Offer a

functio

nal and

pleasant w

orking sp

ace

Organize Chris

tmas a

nd corporate

parties,

give gifts

at the end of th

e year

Reward perform

ance th

rough

bonuses,

gift vo

uchers,

etc.

Implement c

areer plans f

or employe

es,

offer tr

aining to deve

lop their s

kills

Be strongly c

ommitted to

preventin

g accidents,

back pain, p

rovide psyc

hological su

pport

Offer a

ttractiv

e complementary

health in

surance

scheme

Provide acce

ss to a health

y

and balanced diet

Implement v

arious s

chemes t

o improve

employees’ p

urchasin

g power

Offer fl

exible worki

ng arrangements

Make it

easier fo

r employe

es

to manage th

eir perso

nal lives

Help employees s

tay fit

Already implemented

To be implemented in the next 2 years

In %


60

66

71

76

76

82

67

71

75

81

82

85

74

77

82

88

89

93

71

72

74

82

88

89

AND FOUR KEY MEASURES GENERATE A MAXIMUM RETURN ON INVESTMENT The benefits are particularly clear when 4 key measures are implemented. SME leaders say productivity, general atmosphere and reputation are enhanced; and financial turnover increases.


PROVIDING ACCESS TO A HEALTHY AND

BALANCE DIET

% "noticed an improvement following the implementation of measures"

IMPROVING EMPLOYEES’ PURCHASING

POWER

MAKING EASIER FOR EMPLOYEES TO MANAGE THEIR

PERSONAL LIVES

REWARDING PERFORMANCE

THROUGH BONUSES, GIFT VOUCHERS…


The productivity and efficiency of your

employees have increased




The company's turnover has increased

Indian SMEs gave the highest scores in 23 of the 24 benefits

delivered by the 4 key measures to improve

Quality of Life


COUNTRY BY COUNTRY, WHAT ARE THE MAIN CHALLENGES

AND SOLUTIONS?


TYPOLOGY OF BUSINESS LEADERS’ PERCEPTION OF QUALITY OF LIFE AT WORK AROUND THE WORLD

4 - COUNTRY BY COUNTRY, WHAT ARE THE MAIN CHALLENGES AND SOLUTIONS?

Despite a much more moderate conviction about their impact on the company’s performance, they implement numerous measures in favor of Quality of Life at work.

Are making or intend to make a significant effort

Are making little effort

Are less convinced of Quality of Life’s positive impact on

their company’s performance

They have no doubt that taking measures favoring Quality of Life at work improves the company’s performance and hence invested a lot in that field.

They implement many measures but they do it for the purpose of retaining their employees, rather than out of belief of their impact on performance.

As they are less convinced about the measures’ impact on the company’s performance, they put little effort on these aspects.

They focus on physical well-being and salaries, which they consider to be the performance’s levers.

The Convinced10%

The Scouts28%

The Agnostics

15%

The Defiants37%

The Pragmatics10%

Are more convinced of Quality of Life’s positive impact on their company’s performance


Brazil is unique in that it has the highest proportion of "Scouts", who are very convinced of the impact

that Quality of Life’s has on performance, and the lowest of proportion of "Defiants",

who are the least convinced.

In Brazil, 97% of SMEs have already implemented Quality of Life measures and the country has an

extremely high level of intention to continue this investment in the coming years.

Moreover, more than 90% have seen a positive impact on their business.

BRAZIL: QUALITY OF LIFE ENTHUSIASTS


SEVERAL HR CHALLENGES FACING HALF OF ALL SMEsHalf of SMEs in Brazil consider employee engagement, reducing absenteeism, attracting new talent and staff loyalty as "very important" challenges.


HOW DO SMEs MEASURE UP TO BIG BUSINESS?

While only 25% of SME managers consider that benefits and rewards are better in SMEs

than in big firms, 74% reported having a better working atmosphere.

36

44

44

50

54

55

55

58

65

73

79In %



Train your employees

Reduce absenteeism

Foster innovation and initiative among your employees

Increase employee’s engagement

Attract new talent, recruit skilled employees



Ease your employee’s tasks with new processes


"CONSIDERED VERY IMPORTANT CHALLENGES BY SME LEADERS"


14

19

14

20

45

39

51

48

45

80

68

77

32

33

39

45

60

72

77

79

81

88

89

93INVESTING IN THE FUTURE

Business leaders already invested, mainly in improving the working environment. They also claim very high intentions to invest in the future.

Events and parties are the most popular measure (80%), followed by equipment (77%) and workspace (68%).

Brazilian SMEs have huge growth plans for rewards (+26), purchasing power (+25) and careers (+36); health insurance and food are also on the rise.




Organize big events, corporate parties, give gifts at the end of the year


Have a strong prevention policy (RPS)


Offer attractive complementary health insurance


Improve employees’ purchasing power



Make it easier for employeesto manage their personal lives

In %

5.4 MEASUREShave been implemented on average. Companies with 20 to 49 employees

and those in the service sector are more active (5.5).

Implemented measure Intended implementation within the next 2 years


62

77

84

85

85

89

73

79

88

91

91

93

74

86

93

92

92

98

74

82

86

90

91

95

VERY HIGH POSITIVE IMPACTS FOR ALL KEY MEASURES

Although making it easier for employees to manage their personal lives, rewards and purchasing power have the edge over access to a healthy diet, they all score very highly for improving productivity, recruitment, financial turnover, atmosphere and reputation.



BALANCE DIET



POWER


PERSONAL LIVES











Although 85% of SMEs in Chile recognize the positive impact that Quality of Life measures, 64% do not offer any benefits to their employees. As a result, the country falls among the lowest in

terms of employer attractiveness.

But as business leaders look to the future, they agree that increasing Quality of Life initiatives leads to a rise in productivity, SME attractiveness,

and recruitment. Today, 99% have implemented at least one measure and 75% will introduce

at least one more in coming years.

CHILE: FUTURE QUALITY OF LIFE CHAMPIONS?


54

54

60

61

61

63

68

72

73

82

RETENTION RANKS IN SMEs TOP 3 CHALLENGESStaff loyalty is a major issue for 72% of SMEs, followed by absenteeism (61%) and recruitment (54%).



While only 24% of SME managers consider that benefits and rewards are better in SMEs than big firms, 66% say atmosphere is better.

In %




Reduce absenteeism


Attract new talents, recruit skilled employees







3

22

31

40

35

43

49

60

64

79

65

71

15

27

38

41

46

51

64

65

71

82

89

94A FESTIVE OUTLOOK ON QUALITY OF LIFE99% of the business leaders have implemented at least one measure to improve Quality of Life at work.

Corporate events and parties are by far the most popularmeasure for Quality of Life (79%).

After equipment and a pleasant workspace, safety scores highly: 64%.

But equipment and workspace will overtake events/parties in two years.

3rd biggest increase in Quality of Life spending will be employee purchasing power.




Organize big events, corporate parties, give gifts at the end of the year







Offer attractive complementary health insurance



In %

5.8 MEASURESHave been implemented on average. Companies

with 50 to 100 employees and those in the service sector are more active (6.3 and 5.9, respectively).



40

50

54

58

60

74

47

50

56

63

69

82

52

60

61

69

72

82

54

58

57

64

77

79

REWARDS DELIVER BEST RESPONSE FROM SME LEADERSSME leaders say that introducing a reward system delivers the biggest benefits in terms of productivity gains. More than half reported that financial turnover also increased. Actions focused on helping employees manage their personal lives came in second, followed by purchasing power, also scoring highly, and access to a healthy diet.



BALANCE DIET



POWER


PERSONAL LIVES











More than 80% of French SMEs see the positive impact of Quality of Life measures on their business performance. Nearly all (99%) have

previously made an investment in Quality of Life and 69% plan to do so in the coming years.

France represents the highest number of SME leaders who are convinced of Quality of Life

benefits as well as the second lowest number of “Defiant,” least convinced, leaders overall in the

survey. While SMEs outperform big firms in variety and atmosphere, they see fewer gains in turnover,

recruitment, absenteeism and reputation.

FRANCE: MIXED REVIEWS ON QUALITY OF LIFE BENEFITS


34

44

48

50

54

64

65

66

71

85

HR PLAYS A BIG ROLE, BUT BUSINESS FIRSTCustomer loyalty, new markets and cash flow are the 3 main challenges facing French SMEs.

But staff-related issues dominate: loyalty (64%), absenteeism (50%) and recruitment (44%).



Only 19% see benefits and rewards as better in SMEs than big firms. Still, 79% say they

outperform them for recognition and 89% for atmosphere!


In %



Train their employees

Reduce absenteeism

Foster innovation and initiative among their employees




Ease their employee’s tasks with new processes



3

7

34

40

38

49

56

67

56

71

82

76

8

10

38

45

50

64

65

73

75

84

89

94BIG SPENDS ON EQUIPMENT AND HEALTH COVERAGE

99% of the business leaders have implemented at least one measure to improve Quality of Life at work.

Currently, equipment, workspace and health insurance are the main investment areas.

However, career plans, rewards and buying power measures are set to rise in the upcoming years.




Offer a functional and pleasant working place


Organize Christmas and corporate parties, give gifts at the end of the year


Be strongly committed to preventing accidents, back pain, provide psychological support

Implement various schemes to improve employees’ purchasing power





In %

5.8 MEASURESHave been implemented on average.

Companies with 50 to 100 employees and those in the service sector are more

active (6.7 and 6.2, respectively).



17

23

31

33

34

54

28

35

40

48

51

58

38

58

62

78

78

80

43

42

42

59

75

75

A POWERFUL ARGUMENT FOR HELPING EMPLOYEES MANAGE THEIR PERSONAL LIVESAmong SME leaders who supported employees in managing their personal lives, 80% noticed an improvement in general atmosphere and 78% saw a rise in productivity. For rewards, 75% noticed an improvement in these areas. Access to a healthy diet improved the atmosphere for 54% of SME leaders.



BALANCE DIET



POWER


PERSONAL LIVES











Indian SMEs face tremendous business challenges particularly in regards to HR issues. 80% of managers cited absenteeism as a concern, nearly 30 points above

the survey average. Retention is an issue for 77% of managers, 20+ points above average.

While nearly 100% see the positive impact of Quality of Life on their business and 85% have invested

in at least one Quality of Life measure, only 29% plan to make this investment in the coming years.

In addition, 49% do not plan to offer employee benefits and only 26% currently organize events or parties,

30+ points below the average.

INDIA: A CHALLENGING MARKET FOR QUALITY OF LIFE


75

76

77

77

78

79

79

80

80

80

ABSENTEEISM, A MAJOR CONCERN IN INDIAAbsenteeism shares the title for India’s biggest challenge, alongside new products/services and customer loyalty.

Recruitment and staff loyalty are also "very important" challenges for 77% of SMEs.



SMEs feel that healthcare and rewards are poorly addressed in comparison to big firms. Yet, these managers are amongst the more convinced of an

SMEs ability to support quick professional evolution and flexible work organization.

In %







Reduce absenteeism






6

14

19

22

26

26

32

36

42

45

43

53

9

20

26

27

27

29

35

41

41

44

46

58INVESTING IN A PLEASANT WORKPLACE


Providing a pleasant workplace tops the list of Quality of Life investments (53%); followed by rewards and career plans.

Less than half of Indian SMEs invest in the other 11 measures. Just one third promotes purchasing power, and a quarter provides food benefits.









Organize big events and corporate parties, give gifts at the end of the year





In %

4.3 MEASURESHave been implemented on average.

Companies with 50 to 100 employees and those in the industrial sector are more




93

97

98

100

98

97

95

97

99

99

97

96

92

93

98

96

94

98

97

99

98

100

97

98

REWARDS, PURCHASING POWER AND FOOD MEASURES TOP THE LIST100% of SMEs who have implemented measures view all suggested measures as highly effective, far more than other countries! Benefit ratings are almost identical for improvements in all six areas, including turnover (92%+).



BALANCE DIET



POWER


PERSONAL LIVES











Quality of Life is second nature to SMEs in Mexico.

99% have already implemented at least one Quality of Life measure and 85% have plans to rollout others

in the coming years. SMEs in Mexico have implemented 5.6 Quality of Life measures (vs. 5.2 for survey average). With these measures in place, more than 90% of SMEs have seen firsthand the positive impact that Quality of

Life has on business performance.

MEXICO: QUALITY OF LIFE FRONTRUNNERS


64

64

66

66

66

68

68

70

71

71

STRUGGLING WITH RETENTIONRetention tops Mexican SMEs challenges (71%).

Secondary HR problems are recruitment (66%) and absenteeism (64%).



While only 25% of SME managers consider that benefits and rewards are better in SMEs than

big firms, 63% say atmosphere is better.

In %







Reduce absenteeism






11

25

23

42

32

49

52

50

61

80

65

69

27

45

50

56

57

77

78

82

87

87

92

93A FESTIVE CULTURE NURTURES QUALITY OF LIFE

Corporate events and parties are by far the most popular measure for Quality of Life (80%).

A pleasant work space (69%) and equipment (65%) are also key factors that could surpass big events in 2 years.

Sharp rises (+20 points) in rewards and purchasing power are also noted.












Provide access to a healthy an balanced diet


In %

5.6 MEASUREShave been implemented on average.

Companies with 50 to 100 employees and those in the service sector are more active

(6.7 and 5.7, respectively).



79

83

80

89

92

94

77

83

83

93

93

93

78

85

83

94

96

96

81

86

83

90

95

96

REWARDS LEAD THE WAY TO HIGHER FINANCIAL TURNOVERA reward system is closely followed by purchasing power, making easier for employees to manage their personal lives and providing access to healthy diet. High scores for increased turnover were also noted by roughly 80% of SMEs.



BALANCE DIET



POWER


PERSONAL LIVES











90% of Romanian SMEs have already seen the positive impact of Quality of Life measures

on their business performance.

Today, 98% have invested in at least one Quality of Life measure and 75% plan to expand

these efforts in the coming years.

Improving employee health is a specific focus for 70% of SMEs, as they are convinced of the role it plays

in company performance (15% more than the global average).

ROMANIA: A POSITIVE OUTLOOK ON QUALITY OF LIFE


45

47

48

53

54

55

57

61

70

71

75

80

ADDRESSING EMPLOYEE RETENTIONIncreasing staff loyalty is seen as "very important" challenge for 71%.

Attracting new talent and increasing employee purchasing power is key for more than 50% of SMEs.



Only 25% see benefits and rewards as better in SMEs than big firms, but 57% say

atmosphere is better.

In %



Reduce absenteeism


Increase the purchasing power of your employees


Grow/increase the level of health for your employees





Ease your employee's tasks with new processes



9

17

24

43

36

46

37

47

48

75

75

82

25

47

51

52

58

60

62

71

72

85

90

94EQUIPMENT AND REWARDS BOLSTER QUALITY OF LIFE


Work equipment, workspace and events/parties are clearly the 3 most popular Quality of Life measures.

But huge growth is planned within 2 years for employee purchasing power (+30 points) and rewards (+24).














In %


Companies with 50 to 100 employees and those in the transport sector are more active

(6.2 and 5.7, respectively).



57

46

56

69

70

72

74

56

69

90

92

92

64

58

65

81

83

87

67

53

62

76

87

83

PURCHASING POWER GETS HIGHEST VOTE

Measures to increase employee purchasing power provided the most noticeable benefits, which were equally split between general atmosphere, productivity and reputation. They strongly impact turnover as well. High scores were also given by SME leaders for reward systems and healthy diet.



BALANCE DIET



POWER


PERSONAL LIVES











Although Turkish SMEs implement fewer Quality of Life actions than other countries (on average 3.8 vs. 5.2), food/balanced diet actions are much more widely implemented here than in all other survey countries.

With 73% in the "Defiant" category, Turkey has by far the largest group of SME leaders who do not recognize

the impact of Quality of Life on performance.

Yet, 75% have implemented at least one measure, and more than 90% of those who did so noticed

improvements in atmosphere and productivity!

TURKEY: A CHALLENGE, AND AN OPPORTUNITY


42

46

48

49

49

54

56

57

62

63

BIGGEST HR ISSUES: RECRUITMENT AND RETENTION

The two biggest HR difficulties are recruiting and retaining employees.

Staff loyalty is a "very important" challenge for 57% of SMEs.

Absenteeism affects half of the SMEs.



Most SME managers believe that big firms perform better than SMEs

on every HR issue.

In %







Ease your employee's tasks with new processes



Reduce absenteeism



2

6

9

17

16

20

22

22

30

48

45

52

6

10

16

27

27

28

28

30

38

53

53

58FOOD IS THE NR.2 DRIVER OF QUALITY OF LIFE


Food is 2nd most popular measure already implemented and is also 2nd among those planned within 2 years.

The biggest rise over 2 years will be in measures to improve employees’ purchasing power: from 16% to 27%.














In %


Companies with 50 to 100 employees and those in the industrial sector are more




71

84

82

87

90

92

77

87

88

91

91

92

81

84

91

92

97

87

79

87

90

90

97

96

REWARDS DELIVER BEST RESPONSE FROM SME LEADERS

96% who implemented rewards report an improved atmosphere. Healthy diet and purchasing power were close seconds. Rewards and making easier for employees to manage personal lives equally impact productivity. Note: very high scores for increased financial turnover at 70%+ (+10% compared to average of countries).



BALANCE DIET



POWER


PERSONAL LIVES











ContactSodexo Benefits and Rewards ServicesBrand and Communications Department

255, quai de la Bataille de Stalingrad92866 Issy-les-Moulineaux Cedex 9 – France

Tel : +33 (0)1 57 85 75 00

www.sodexo.com

Quality of Life & Performance - Sodexo SME Survey

Business

Transcript of Quality of Life & Performance - Sodexo SME Survey