Qmatic Wiring Information CTS

Information Guide Qmatic Service Technicians

Qmatic Wiring Information

Qmatic Corporation 95 Underwood Road Fletcher, NC 28732 Ph: 800.852.6768 Fax: 828.209.1100

Qmatic Wiring Information Guide

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TABLE OF CONTENTS

HELPFUL INFORMATION ............................................................................................................. 3

TESTING ............................................................................................................................................. 5

TESTING ............................................................................................................................................. 5

Wire Testing ....................................................................................................................................... 5 Information Cable ......................................................................................................................... 5 Voltage Between Wire No. 2(-) and Wire No. 1(+) ...................................................................... 5 Voltage Between Wire No. 2(-) and Wire No. 3 (Output Signal) .................................................. 5 Voltage Between Wire No. 2(-) and Wire No. 4 (Input signal) ..................................................... 5

LAYOUTS ........................................................................................................................................... 7

General Layout ................................................................................................................................... 7 Specific Wiring .................................................................................................................................. 9

Standardized Wire Labelling Scheme ......................................................................................... 10 Connecting Multiple Connection Boxes .......................................................................................... 11

DEVICE WIRING ............................................................................................................................ 12

Multiple Device Connection ............................................................................................................ 12 Interface Wiring ............................................................................................................................... 13 BP Printer Wiring ............................................................................................................................. 15 Keypad Wiring ................................................................................................................................. 17 Display Wiring ................................................................................................................................. 19 Old Display Wiring .......................................................................................................................... 21 Voice Unit Wiring ............................................................................................................................ 23 Old Voice Unit Wiring ..................................................................................................................... 25 Video Unit Wiring ............................................................................................................................ 27 Qmatic Monitor Wiring .................................................................................................................... 29


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HELPFUL INFORMATION QMATIC SUITE

User Type User Login User Password

Administrator: admin admin

Installer: install install

Database User: qsuite qsuite

Default Port: 80 or 8080

QMATIC MANAGEMENT PORTAL (QMMP)

User Type User Login User Password

Administrator: admin admin

Default Port: 8080 or 8081

SQL

1 During installation, define the “sa” user or master password as: Qmatic123

2 Verify that the database is set up in mixed mode authentication. This means that it can accept Windows logins or SQL user/password logins.

3 Ensure TCP/IP is enabled and port 1433 is enabled for 0 connections MAX.


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Q-WIN

Troubleshooting Starting Issues

1 Check that port 80 is not is use. If you cannot use it or if Qwin and QSuite are on the same server, set Q-Win to use port 82.

2 Check for power to the interface.

3 Is Java installed? Is it the correct version? If not, uninstall the current version of java and reinstall Q-Win. Q-Win will install a working version of java.

4 Check if an antivirus program is preventing the Q-Win service from starting.

5 Verify that the license matches the interface serial.

6 If getting a “C++” error, turn off DEP for the QWIN.EXE. Go to Control Panel System Advanced Performance Settings Data Execution Prevention. Make QWIN.EXE an exception. This will require a restart.


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TESTING

Wire Testing IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Information Cable

Most units are connected to Qmatic systems with a cable of 4 single core wires (24 AWG) in the mains (should this read “main?”) lead. All units are connected parallel.

Wire No. 1 Power Supply to each unit (+): [solid white/green stripe]

Wire No. 2 Ground (-): [solid green/white stripe]

Wire No. 3 Output Signal: [solid white/orange stripe]

Wire No. 4 Input Signal: [solid orange/white stripe]

Displays are normally connected to the system with modular cables via a Satellite Box.

Voltage Between Wire No. 2(-) and Wire No. 1(+)

• Normal = 27-28 V

• Lowest = 22 V

• Not under (Is this correct terminology? Would “Not to dip below” be acceptable?) = 20 V

Voltage Between Wire No. 2(-) and Wire No. 3 (Output Signal)

This signal pulses between 0 V and the Voltage established at Wire No. 1 (= Terminal Pin No. 1; Power Supply).

Depending on the type of Voltage meter used, the reading can differ slightly, but should still be between 18-24 V.

The voltage should never be under 10 V, which indicates that somewhere in the system, either the polarities have been mixed up, or one or more units have been damaged.

Voltage Between Wire No. 2(-) and Wire No. 4 (Input signal)

This signal pulses between 0 V and the Voltage established at Wire No. 1 (Terminal Pin No. 1; Power Supply).


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The Voltage should never be under 10 V, which indicates that somewhere in the system, the polarities have been mixed up or one or more units have been damaged.

Proper wiring ensures that a reliable function of the system is achieved.

Two problems may arise when the number of units increases.

1. The first problem has to do with the total current consumption of the cable. When the current rises as more units are added, and the length of the cable is more than 50 m, the voltage drops in the cable. The voltage should not get below 20 V between Wire No. 1 and Wire No. 2. The failure can be seen as flickering figures, poor key response, etc.

2. The second problem is due to the capacitance (electrical transfer) between the wires in the cable. This problem only occurs when the total length of all cables is more than 1000 m or when a multi-core wire is used.


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LAYOUTS

General Layout IMPORTANT!! All cables should be securely fastened within 6” of the termination device.


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Figure 1 – General Layout Diagram of the Home Area


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Specific Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 2 – Specific Wiring Diagram of the Home Area

Each power rail of the Power Connection box can only handle a load of 6 amps MAX. Verify that the combined amperage of the wiring on this rail is 6 Amps or less


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The Blue and Brown pairs can be used to provide additional current or they can be used for accessories such as the doorbell, etc.

Standardized Wire Labelling Scheme

MD1, MD2, … MDx Main Displays (NON-TIERED) MD1A, MD1B, … MD1x MD2A, MD2B, … MD2x

Main Displays (TIERED): Letter for each wire on a multi-tiered display

CD1-x, CD+1-y Counter Displays (Labelled to reflect the display numbers attached to wire) BP1, BP2, … BPx BP Printer KT1-x, KTx+1-y Keypads (Labelled to reflect the display numbers attached to wire) SPK1, SPK2, … SPKx Speakers INF1, INF2, … INFx Information Display PC Q-Win VOX1, VOX2, … VOXx Voice Unit MLT1, MLT2, … MLTx Multi-Interface


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Connecting Multiple Connection Boxes IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 3 – Connecting Multiple Main Connection Boxes Diagram


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DEVICE WIRING

Multiple Device Connection IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 4 - Connecting Multiple Devices to One Main Cable from Home Area Diagram


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Interface Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 5 – Wiring the Interface Diagram


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Figure 6 – Wiring the Interface Picture (arrows in pic off)


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BP Printer Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 8 – Wiring the BP Printer Diagram


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Figure 9 – Wiring the BP Printer Picture


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Keypad Wiring To ID the keypad, first press the “ALT” key while simultaneously plugging in the power. Next, press the “NEXT” key or “CLOSE” key to increase or decrease the ID number. Unit will save setting after a few seconds.

IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 11 –Wiring the Keypad Diagram


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Figure 12 – Wiring the Keypad Picture


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Display Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 14 – Wiring the LED Display Diagram


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Figure 15 – Wiring the LED Display Picture

Figure 16 – Wiring a Doorbell Picture


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Old Display Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 18 – Wiring Old Displays Diagram


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Figure 19 – Wiring Old Displays Picture


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Voice Unit Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 21 – Wiring the Voice Unit Diagram


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Figure 22 – Wiring the Voice Unit Picture


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Old Voice Unit Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 24 – Wiring Old Voice Units Diagram


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Figure 25 – Wiring Old Voice Units Picture


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Video Unit Wiring IMPORTANT!! All cables should be securely fastened within 6” of the termination device.

Figure 27 – Wiring the Video Unit Diagram


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Figure 28 – Wiring the Video Unit Picture


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Qmatic Monitor Wiring

Figure 30 – Wiring Qmatic Monitor Diagram

Qmatic Wiring Information CTS

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