How a Basic Qmatic System With Reception Greeter Works in Government
1
HOW A QMATIC SYSTEM WORKS - Basic Customer Flow Management 1 Customer proceeds to greeter desk Issued a unique ticket Directed to sit and wait until called 2 3 4 2 When the next counter is ready.. NEXT ..the attendant calls forward the next customer using our on-screen queuing application 3 2 3 4 1 Now Serving Displays in the lobby flash the ticket number and counter The customer is served at the counter The transaction is completed Qmatic 2400 Commerce Avenue, Building 1100, Suite 100, Duluth GA 30096 Phone: (800) 852-6768 E-mail: [email protected] Web: www.qmatic.com Managers generate and analyze reports to improve operational efficiency CFM - Our methodology for managing customer flow 4 The power behind great experiences 001
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Transcript of How a Basic Qmatic System With Reception Greeter Works in Government
HOW A QMATIC SYSTEM WORKS- Basic Customer Flow Management
1
Customer proceeds to greeter desk Issued a unique ticket Directed to sit and wait until called
2 3 4
2
When the next counter is ready..
NEXT
..the attendant calls forward the next customer using our on-screen queuing application
32 3 4
1
NowServing
Displays in the lobby flash the ticket number and counter
The customer is served at the counter The transaction is completed
Qmatic 2400 Commerce Avenue, Building 1100, Suite 100, Duluth GA 30096Phone: (800) 852-6768 E-mail: [email protected] Web: www.qmatic.com
Managers generate and analyze reports to improve operational efficiency
CFM - Our methodology for managing customer flow
4The power
behindgreat
experiences
001
