Submitted by

Beenu virmaniShivi verma

Banasthali University

A best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark.Best practice is considered by some as a business buzzword, used to describe the process of developing and following a standard way of doing things that multiple organizations can use.Best practices are used to maintain quality as an alternative to mandatory legislated standards and can be based on self-assessment or benchmarking. A key strategic talent required when applying best practice to organizations is the ability to balance the unique qualities of an organization with the practices that it has in common with others.

Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies. Dimensions typically measured are quality, time and costIn the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results and processes of those studied (the "targets") to one's own results and processes.Also referred to as "best practice benchmarking" or "process benchmarking", this process is used in management and particularly strategic management .Benchmarking may be a one-off event, but is often treated as a continuous process in which organizations continually seek to improve their practices.

TOYOTO motto of High Quality is that it starts with the customer and ask 'why' five times about every matter while maintaining quality through teamwork.Eliminate muda, mura, muri completelyCustomers come first; then the dealers; and lastly, the maker.Key principles: Pull processing, Perfect first-time quality, waste minimization, Continuous improvement, Flexibility, Long term relation with suppliersMajor production concepts involved in TOYOTA makes it more promising. They are :•Heijunka ( Production Smoothing)•Kaizen( Continuous Improvement)•Poke-Yoke (To avoid inadvertent errors)•Andon (Sign board)•Mura- Muri ( Waste Reduction)

Best Practices – 1

Pizza Hut provides customers with a registration process to define their personal communication and pizza preferences and delivery instructions. Customers can order online, via traditional call-in or via a mobile site It has full service restaurants and delivery services and have strong Franchise networksKey characteristics : Perish ability, Hot and on time , Strive to present the products when and where the customers want , Delivery on time or free next time , Interaction between staff and customers , Training given to employees for efficiencyOffering special promotions and new pizza variations are popular today as well. For example, chicken is now a common topping found on pizzas. One of their main strategies that they still follow today is the diversification of the products they offer . Pizza Hut is always adding something new to their menu, trying to reach new markets. Another strategy they are still using is the diversification of their pizzas. Pizza Hut is always trying to come up with some innovative way to make a pizza into something slightly different . 

Best practices - 2

First thought that comes to the mind regarding Indian Army is that they are the most disciplined and organised one.Releasing Doctrine for Sub-Conventional Operations (DSCO) which focuses on practices best suited for counterterrorism, COIN and proxy warsThey are very good managers as the different events they manage and organise are marvellous and make quick decisions and are always optimistic They are secular in nature and what we learn from them is to have Unity In Strength that promotes the teamwork of Indian ArmyThey undergo Rigorous training that makes them very tough to tackle all the hardshipsThey know how to adapt oneself in unfavourable living conditions They have much risk taking abilities and taking the lead They always abide by rules and regulations and always have clarity in tasks that they perform and believe in ‘Perseverance is the key to success’ and ‘Never give up’

Best practice - 3

Best Practice - 4

The ants work in a groups and has a classification from higher to lower. The Queen is at highest position . There is leadership quality seen in the ants.They are highly efficient and effective managers. They preserve food for different seasons so that they can survive in unfavorable conditionsTeam work is highly persistent in ants as they work in colonies and there high interdependency between themThey have more of selflessness nature rather being self motivatedThey work in a very well organized manner and are extremely hard working speciesThey put in all their strength to achieve their goals may it be accumulating food.

Best Practices in our college

In our college there is proper and affiliated management regarding student teacher institution or higher authority cooperation.There is continuous improvement in every sector of the college and there is proper command of actionThere is unity in direction and command and a line of authority which controls the operations There is proper staffing and organizational activitiesEquity among the people is highly motivatedIncentives given to the employees at regular intervalsNetworking between the outside and within the managementProper hygiene is maintained in the hostels and good quality food is suppliedEfficient and effective decision making and planning is done based on the premisesNo caste discriminationCentralization and decentralization is equally seen and people have the competitive spirit that enables them to perform more better.

Socialisation and professionalism to ensure high quality management and standards and to keep an up to date with the recent up comings on any social media or any other meansOnline magazines should be updated regularly that consist of all the calendar events of the college which may involve articles that come from the studentsVarious clubs should be made to enhance the innovativeness among the students and the upliftment of the students caliber and their interests in various fields. It may involve different students from different streams that may endeavor to achieve high specializationFull dedicated and hard working staffing is necessary for the upliftment that takes keen interest in students problems and give effective measures to solve them .The latest technology must be available for improvements and innovativenessPerfection in work and industrialization concepts to be undertaken and hard work and dedication in the employees must be the key motiveCommunication methods must be effective and leadership methods and teamwork must be involvedNo reservations based on caste or creed or religion or race and equality among the students and must avail Unity in strength

Innovative practices recommended for our college

Lessons Learned By The Team

Performance measurements and analysis can be done with the help of best practice benchmarking techniquesQualitative analysis is much more beneficial than the quantitative analysisWe learnt about the concept of benchmarking that uses various statistical data thus enhancing the quality of the product benchmarkedThere were so many things that we could learn from people and organisation We analysed several best practices practiced by each organisation and benchmarked the best of them and the analysis was made on simple statistical data collected by interviewing people as to what they believed could be the things that we can learn and implement from the above mentioned organisation. Thus the implementation of certain techniques help in the upliftment of any institution And this challenge was a great help for understanding the key concepts of improving organizational activities