QC- Story_Format JBM Group
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Transcript of QC- Story_Format JBM Group
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QC Story (Please present the QC project in an orderly manner)
•It is a skill for explaining an improvement Project in a Story format
• As you all know there are Seven Steps…. But in aition! you nee to fill"up #ith rich ata an events in
$etween the Steps appropriately amalgamate an properly cemente to emonstrate logical flow an
create an eagerness for the Auience
•%here nees to $e a flavor of &' %ools applie appropriately in most slies. %he Step (eaing shoul
appear in every slie of that Step )as in the following slies*" %his is to prevent any irrelevant info. an to
tell the auience at what step you are in•+ike in a Story! here also there is an introuction to the pro$lem! the team leaing onto a eeper
unerstaning of the pro$lem an its, possi$le causes. %he most critical stage is in emonstrating an
a$ility to narrow own from a set of possi$le causes to the root cause. %he cause effect iagram shoul $e
only rawn once the relationship of the possi$le causes to the unesira$le result is verifie.
•Brainstorming can $e one for ientifying possi$le causes or possi$le countermeasures. -ach of the
countermeasures shoul $e evaluate for their merits an emerits $efore the final one is selecte.
sually a Pareto chart is use to inicate the Before an After situation at the results stage.
•/uring the stanari0ation stage! list all the stanars that are to $e use an those that have
$een moifie along with the training plan to cover impacte employees.
•.%he root cause has to $e confirme through a 'orrelation iagram which shows the strongest correlation
$etween the ientifie root cause an the effect
Q.C. Story
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7 Problem Solving Steps in Q.C. Story
1enerate Pro$lem Bank. 2ustify the pro$lem theme selection $y making Paretoiagram. /efine a priority pro$lem in work area. &uantify the pro$lem. Show themonthly tren of the pro$lem selecte. Ientify the part3prouct name! +ine!
'ustomer name.
4$serve the features of the Pro$lem. 1rasp the actual situation. 5ake the flow chart of
the current process. 'ollect ata on facts. 'heck the symptoms. se 6# an 7( to
escri$e the all aspects of the pro$lem. Stratify the ata accoring to the possi$le
contri$uting factors! e.g. shift"wise or operator wise8 .
Ientify factors influencing the pro$lem! -sta$lish 'ause"-ffect relationship withpossi$le causes as seen in 1em$a for that issue. 5ake 'ause 9 -ffect iagram.
A:4I/ incluing all general causes. 'onuct cause valiation. se 'orrelation
iagram to confirm the real root cause..
1Definition
2Observation
3Root Cause
Analysis
Ientify possi$le 'ounter 5easures for real root cause only an evelop merit an
emerits of all counter measures an select the one that is going to $e the most effective
in terms of eliminating or reucing the pro$lem in the most cost effective way. %henevelop a etaile plan for implementation. %his plan must inclue the training plan for
people who will implement the countermeasure.
4
Action
verify the effectiveness of the countermeasure implemente. 'heck the tren an the
level of improvement against the target. -nsure no averse sie effects in next an
previous processes.
5
Check
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7 Problem Solving Steps in Q.C. Story (contd.)
Incorporate the measures in the 4perating Stanar. %rain the people in revise
stanar. 'heck the effectiveness to hol on to the gains.
6Standardiation
;eview the Pro$lem Solving process for future improvements. Analyse Steps
followe an the Actions for hori0ontal eployment.!Conclusion
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ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Introuction< %itle of the Project! %eam mem$ers! their creentials! outline of the area of work an process
Plant:JBM Group Team ame
Pro!lem Statement " Title
#$$ect: %$$ectin& 'hat
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xxxx
xxxx
Xxxx
xxxx
Mr. ..
Mr. ..
TUESD! ".#$ % &.#$ P.'
$$*
7$
7
xxx
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Plant:JBM Group Team ame
Introuction< %itle of the Project! %eam mem$ers! their creentials! outline of the area of work an process
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5ake a =low 'hart of the 'urrent process>se 6#"7( 9 Is"Is ?ot! to escri$e the Pro$lem from all aspects with $ullet points! list the areas an unesira$le impact
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Plant:JBM Group Team ame
*.+ Pro!lem (,escription - Bac&round)
Trend chart/ Pie chart to e0plain the past trend
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S5A;%< Specific! 5easura$le! Achieva$le! ;elevant to 4$jective! %ime Boun
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Plant:JBM Group Team ame
*.* Theme - Tar&et
Theme o$ the Project:
To 1educe " 2ncrease ..
Tar&et :
1eduction " increase/ $rom. to. By .. (date)
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*.3 Project 2mplementation Plan
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Plant:JBM Group Team ame
4$serve the features of the Pro$lem. 'ollect ata on facts. 'heck the symptoms. se 6# an 7( to escri$e the pro$lem all
aspects. Stratify the ata accoring to the possi$le contri$uting factors! e.g. shift"wise or operator wise8
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
,ata Collection/ Chec sheets/ Graphs/ Pareto %nalysis etc.
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Brainstorm for the factors influencing the pro$lem!
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#44#CT 005
M#T67,M#T67,
M%M%
M%C62#M%C62#
M%T#12%8M%T#12%8
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
-sta$lish 'ause"-ffect relationship with possi$le causes as seen in 1em$a for that issue. A:4I/ incluing all general causes.
se 'om$ine %ree iagram 9 5atrix /iagram for cause verification
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9.* Cause alidation
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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9.3 1oot Cause %nalysis 'hy 'hy analysis/ ,rill do;n etc.
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Ientify possi$le 'ounter 5easures for cause only an evelop merit an emerits of all counter measures
4M#%/ 4orce 4ield %nalysis
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Select the one that is going to $e the most effective in terms of eliminating or reucing the pro$lem in the most cost effective way.%hen evelop a etaile plan for implementation. %his plan must inclue the training plan for people who will implement the
countermeasure
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
'heck the tren an the level of improvement against the target. -nsure no averse sie effects in next an previous processes
Be$ore and %$ter Pareto ,ia&ram/ Chec sheet/ Graphs
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Be$ore %$ter
4lo; ,ia&ram
or
Bullet pointsor
Photos
or
8ayout study details
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Incorporate the measures in the 4perating St. %rain the people in revise St. 'heck the effectiveness to hol on to the gains.
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rocess Gemba
PC1 o. - ,t :
Process Sh o. - ,t :
T,1 o. - ,t :
Tool ,r& o. - ,t :
M"C manual chan&e :
#C1 o. - ,t :
Mod ote o. - ,t :
7thers :
QCPC 1e$ :
7peration Standard 1e$ :
Trainin& to the doers :
Checlist :
Poa=>oe CS display :
7thers :
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Incorporate the measures in the 4perating St. %rain the people in revise St. 'heck the effectiveness to hol on to the gains.
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@
S? 'hat 'hy 6o; 'here 'ho 'hen
(%cti@ity) (ecessity) (Method) (8ocation) (1esp.) (4reA.)
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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%chie@ements 1esults - Bene$its = PQC,MS
Quality
+ .
Productivity
+ .
Cost
+ .
Morale
+ .
Delivery
+ .
Safety
+ .
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
;eview the Pro$lem Solving process for future improvements. Analyse Steps followe
.+ 1e$lections:
&'hat #ent Ri(ht. 'hat #ent 'ron(. /urdles 0aced. ")eriences etc-*
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Project 2mplementation Plan
Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
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Plant:JBM Group Team ame
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Area an Actions for (ori0ontal eployment
.+ 6oriDontal ,eployment
Brainstorm/ Sur@ey other areas $or 6oriDontal ,eployment
Mae Plans $or implementation in other area
Pl tJBM G
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.+ 6oriDontal ,eployment Plan
ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION
Plant:JBM Group Team ame
Pl tJBM G
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%hank ou
'an #e reuest you for yourvalua$le &uestions an
Suggestions
Plant:JBM Group Team ame