Q2 Analyst Seminar

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Q2 Analyst Seminar Wednesday 28 th May, 2014

Transcript of Q2 Analyst Seminar

Page 1: Q2 Analyst Seminar

Q2 Analyst Seminar

Wednesday 28th May, 2014

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Introduction – Andrew Horton (Chief Executive Officer)

Beazley Operations – Ian Fantozzi (Chief Operating Officer)

Life, Accident & Health – Christian Tolle (Head of LAH)

Marine & Aviation - Clive Washbourn (Head of Marine)

Q&A

Agenda

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Beazley Operations

Ian FantozziChief Operating Officer

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• Supporting over 900 staff, across 25 offices globally

• Building a target operating model with 3 core platforms

Our operations

16,000 policies in 2013

550 users supported

Lloyd’s

Synergy IT system

Rest of WorldUS

• These platforms are underpinned by…

21,000 policies in 2013

350 users supported

BeazleyPro IT system

7,000 policies in 2013

90 users supported

Unirisx IT system

• Global shared services - IT, projects, data management, real estate, outsourcing,procurement, talent management, and underwriting support & claims support.

• Global technology solutions - Beazley Intelligence data analytics, group claims system,and group customer relationship management system.

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Name IanFantozzi

PennyMalik

BenSpencer

JamesWright

MuniraHirji

DouglasColosky

AdamCragg

Role ChiefOperatingOfficer

Head ofTalentManagement

Global Headof IT

US Head ofIT

Head ofCommercialManagement

US Head ofOperations

UK/RoWHead ofOperations

Beazley yearsservice

10 10 9 10 6 8 7

• The importance of talent development goes beyond our trading teams

Experienced operations team

5

• Our experience helps us to maximise value from investment

• Since 2009 we have we successfully delivered more large projects each year

• Over the same period we have been able to keep our project budget flat

0

5

10

15

20

2009 2010 2011 2012 2013

Large projects delivered (typically $250k+)

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• Focusing on maximising operational scalability

• Getting our products to market as efficiently as possible

• Applying consistent, high operational standards across all teams & locations

Supporting profitable growth

Offshoring/Outsourcing

• Gaining economies of scale through our target operating model

CentralisingStandardising

Removing duplication

Consolidating to 3 platforms

Applying our skills effectively

Sharing support resources

Making best use of locations

Outsourcing for scale

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Enabling product and service innovation

• Supporting product innovation

• Fostering product innovation – using our ‘B-Hive’

• Reducing product launch time – dedicated product support

• Leading on service innovation

• Developing technology to support the broker back-office

• Increasing use of online rating & policy fulfilment solutions

European e-trading platform

• Investing in technology and services where we see growth opportunity

• Implementing functionality to support US packaged products and US programmes

• Building out breach response servicing infrastructure

• Leveraging our new ‘thin client’ infrastructure

• Rolling out business applications on mobile devices

• Facilitating broker relations through mobile access to CRM system

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• Well advanced in building a cost effective and scalable infrastructure

• Experienced operations team that has been able to continuously improveour support and project delivery capability

• Enabling our underwriters to grow the business efficiently through productand service innovation is our priority

Operations summary

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Life, Accident & Health

Christian TolleHead of LAH

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Class 2013($m)

Australian IncomeProtection

31

PA Reinsurance 22

PA Direct 19

Life Direct 14

Life Reinsurance 3

Sports 2

US A&H PA 1

Total 92

Product composition of the LAH account – 2013 year of account

AIP34%

PAReinsurance

24%

PA Direct21%

Life Direct15%

LifeReinsurance

3%

Sports2%

BICI A&H PA1%

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Classes of business – core products

Personal Accident

• Insurance

• Reinsurance

• Income protection

Life

• Insurance

• Reinsurance

Sports

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Classes of business – geographic expansion - Australia

• Australian Income Protection

Market suffering adverse loss ratios

Some carriers exiting the market

Renewing with rate corrections

Opportunities for specialists

• Personal Accident

Coverholder business

Expanding into brokered open marketbusiness

Building a larger more diversified book

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Classes of business – geographic expansion – US gap medical

$0

$1,000

$2,000

$3,000

$4,000

$5,000

1965

1969

1973

1977

1981

1985

1989

1993

1997

2001

2005

2009

2013

2017

2021

US Healthcare Expenditures $B

• US healthcare costs continue torise several times faster than GDP

• These costs are outstrippingpeople’s insurance cover

• Our admitted gap protection products provide employers with flexible andcost-effective options, while helping employees offset expenses orreplace lost income

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LAH summary

• A specialist niche that diversifies well

• Beazley has successfully entered this market – albeit at a cost

• My aims as team leader are:

o Build US business

o Rebalance the Australian portfolio

o Deliver Beazley target returns

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Marine OverviewClive Washbourn

Head of Marine

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Energy37%

Hull22%

Cargo13%

MarineLiabilities

10%

War andK&R10%

Aviation8%

Class 2013($m)

Energy 111

Hull 66

Cargo 40

Marine Liabilities 29

War & K&R 28

Aviation 24

Total 298

Composition of the Marine account – 2013 year of account

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Classes of business – core product set

Cargo

• Cargo & Specie

• Project Cargo

• Fine Art

Hull & War

• Builders’ Risks

• Hull & Machinery

• Increased Value

• Mortgagees’ Interest

• Voyage & Tow

• Hull & Aviation War

• Kidnap & Ransom (Marine)

Energy

• Upstream

• Midstream

• Downstream

• Utilities

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Classes of business – areas of growth

Aviation

• Airlines – Hull & Liability

• General Aviation – Hull & Liability

• Rotor Wing

Satellite

• Launch

• In-orbit

Liability

• Transport & Logistics Liability

• Ports & Terminals Liability

o Property & Equipment

o Business Interruption

• Marine Professional Indemnity

• Offshore Professional Indemnity

• Protection & Indemnity

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Marine performance 2003 to date

$m

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Marine summary

• Beazley Marine has continued to grow since our last presentation in 2012

• Continuing our highly segmented underwriting

• Delivering outstanding returns on equity

• A team able to navigate through choppy waters… and ready to open the sailswhen the wind changes

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• Good performance in 2012, on track against our budgets

• The external environment is relatively unchanged

• We aim to grow in 2013 in line with our vision with an emphasis on higher margin,short tail classes

In summary

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Any questions?