Pursuing Wellness: Recognizing Distress Impairment February 10, 2016 Allison Hallman, M.Ed....

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Pursuing Wellness: Recognizing Distress & Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program Ontario Medical Association

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Dedicated to Doctors. Committed to Patients. PHP Services: Information and Advice Intervention Services Assessment Referral for Treatment Case Management, Monitoring Advocacy Family Support Education and Prevention

Transcript of Pursuing Wellness: Recognizing Distress Impairment February 10, 2016 Allison Hallman, M.Ed....

Page 1: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Pursuing Wellness: Recognizing Distress & Impairment

February 10, 2016

Allison Hallman, M.Ed.Clinical CoordinatorPhysician and Professionals Health Program Ontario Medical Association

Page 2: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

The Professionals Health Program Who We Are

•The PHP is a confidential service that provides support and

referrals to physicians, veterinarians, residents and medical

students and their family members

• You can remain anonymous and still receive services.

Page 3: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

PHP Services:

• Information and Advice

• Intervention Services

• Assessment

• Referral for Treatment

• Case Management, Monitoring

• Advocacy

• Family Support

• Education and Prevention

Page 4: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

New Cases By Problem Type 2007 to Current

Addictive Disorder

15%Family/Rela-

tionship19%

Legal/Licens-ing3%Mental Health

27%

Occupational22%

Psychiatric10%

Other Personal2%

Physical/Mental/Cognitive

2%Other/Unknown

1%

Page 5: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Objectives1. Understand how health professional students are vulnerable

2. Learn to increase self-awareness of personal functioning

3. Learn to identify and respond to distress in your colleagues

Page 6: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Invincible?

Page 7: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Stress...

Page 8: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Stress becomes a problem when

• There is too much

• When it lasts too long

• When it comes too often

• Perception of low choice/control

Page 9: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Top Ten Stressors For Medical Trainees1. Insufficient sleep

2. Fear of failure in training program

3. Death of patients

4. Fear of error in diagnosis and treatment

5. Large patient loads and long hours of work

6. Too much “scut” work

7. Social isolation

8. Inadequate sexual activity

9. Peer competition

10. High debt load

Page 10: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Attributes in MDs that serve us well professionally (Michael Myers)

• Control

• Perfectionism

• Competitiveness

• Dedication

• Perennial caretaker

• Emotional remoteness

Page 11: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Attributes in MDs that are liabilities in marriage (Ellis and Inbody, 1988)

• Control

• Perfectionism

• Competitiveness

• Dedication

• Perennial caretaker

• Emotional remoteness

Page 12: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Consequences of chronic stress

Physical:

• Weight gain

• Diabetes

• Cardiac disease

• Memory problems

• Headaches

• GI complaints

• Immune problems

• more…

Psychological:

• Negative thoughts

• Dysphoria

• Ruminations….worrying

• Anxieties

• Panic

• Depression

• Substance use problems

• Suicidal thoughts

Page 13: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Prolonged stress can lead to…

• Overwhelming capacity

• Or increase in less than helpful behaviours

• Syndromes:

- Burnout

- Compassion fatigue (decreased empathy, increased symptoms)

Page 14: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

And More

For those who are vulnerable:

• Mood disorders

• Anxiety disorders

• Substance use disorders

• Suicide

Page 15: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

When You Identify a Problem For

Yourself or Colleague

When you identify a problem for yourself or colleague

Page 16: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Difficulties Vets Faceangry ANXIOUS boundary violations depressed disillusioned discouraged

exhaustion and burnout

financial problems Isolated marital and family stress

intimate-partner-abuse mood disorders resentful

substance abuse and dependence suicide

workplace disruption

Page 17: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

• According to a 2014 survey of American Veterinarians• 6.8% of male and 10.9% of female veterinarians who responded had

serious psychological distress, compared to 3.5% of male and 4.4% of female adult Americans

• 24.5% of male and 36.7% of female respondents experienced depressive episodes since graduating from veterinary school

• 14.4% of male and 19.1% of female respondents had suicidal thoughts• 1.1% of male and 1.4% of female respondents reported they had

attempted suicide

• We know from Physician Health that…• Significant Risk of Substance Use Disorders and Psychiatric Disorders• But shame, stigma contribute to late presentation• Increased vulnerability at times of increased stress

Page 18: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Risk factors

• One survey indicated 32% of first year vet students

showed symptoms of depression (compared to 23% of

human medical students)– 75% of the vet students were women (women were twice as likely to

suffer from depression)

• Factors contributing to high rates of mental illness and

suicide in vets• Heavy workload• Poor work-life balance• Familiarity with euthanasia• Access to drugs for euthanasia

Page 19: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Impairment:

“An impaired physician is one who is unable to practice medicine with reasonable skill and safety to patients because of physical or mental illness, including deterioration through the aging process, characterologic or psychiatric difficulties or excessive use of alcohol or other drugs.”

Page 20: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Illness vs Impairment

• Impairment term used in regulatory/legal context

• Impairment is the inability to safely practice medicine due

to the severity of an illness and its symptoms

• Can be impaired – treated and then not impaired

• Illness or being sick does not automatically mean impaired

Page 21: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Spectrum of Substance Use / Abuse

MisuseLow risk Use

Zero use

MildModerate

Severe

adapted fromRay Baker MD

No problem Use-relatedproblem

Substance UseDisorder (SUD)

Page 22: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

DSM 5 Diagnostic Criteria• 11 criteria in 4 groupings (2-3=mild, 4-5=moderate, 6+=severe)

1. Impaired Control– Inability to quit or cut down, using more than intended, time spent, craving

2. Social (functional) Impairment– School, work, home obligations not met– Social and relationship problems– Social, occupational, recreational activities abandoned

3. Risky Use (using despite)– Hazardous situations– Physical or mental illness / psychological problems

4. Pharmacological (Physiological)– Tolerance and withdrawal

Page 23: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Heavy episodic alcohol use

Heavy episodic alcohol use • Dentists 15.9%• Nurses 8.5%• Pharmacists 12%• Physicians 7.7% (4.5% female Drs.)

Virtually all stated they did not define themselves as heavy

or problem drinker

Kenna and Wood 2005

Page 24: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Mental Health Disorders - Ontario

Approximately 8% of adults will experience major depression at

some time in their lives.

Postpartum depression - approximately 13%

Anxiety disorders affect 12% of the population, causing mild to

severe impairment

10 % will experience post traumatic stress

Approximately 3% of women will be affected by an eating

disorder during their lifetime

Page 25: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

The key to recognition is knowing the performance baseline from which a person normally functions

Recognizing Impairment

Page 26: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

“Early” Signs:• Increased expression of negative thoughts, feelings, attitudes

• Increased somatic complaints, illness and fatigue

• Withdrawal from friends and family

• Family tension, conflict, infidelity

• Less well dressed and groomed

• Declining reliability

• Emergence of unhealthy coping behaviours

• More time at work

Page 27: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Later Signs:• Angry outbursts at work

• Patient and staff complaints

• Professional withdrawal

• Cancelled clinics and increased absenteeism

• Deterioration of clinical skills

• Decline in school / residency performance

• Drug diversion

• Alcohol on the breath at work

• Family violence, separation and divorce

Page 28: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

End Stage “Too Late” Signs:• Appearance of chronic illness

• Therapeutic error or mishap

• Extreme personal isolation

• Intoxication at work

• Suicidal gesturing or

• Suicide

Page 29: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

The Tip of the Iceberg

Usually the workplace is the last place where distress and impairment shows … so even minor persistent changes in

behaviour should be taken seriously

Page 30: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

What Can You Do?

Page 31: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Know Yourself

Page 32: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

The Superhero Myth!

“I Can Do It – No Problem!”

• Sleep Deprivation

• Skipping Meals

• Insufficient Exercise

• Social Isolation

• Insufficient Leisure Pursuits

• Lack of Spiritual Development

Page 33: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Self-Care Checklist

How is your … Physical

Emotional

Social

Spiritual

…health?

Page 34: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Barriers to Self-Care

• Workload

• Time (guilt)

• Ability to delay gratification

• Circumstances: schedule, long hours

• Training to put others first

• The Physician Personality

Page 35: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

… There Isn’t Enough Time!

Page 36: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Barriers to Asking for Help:

• Denial

• Confidentiality concerns

• Inability to use the health care system

• Lack of knowledge

• Absence of hope

• Insurance discrimination

• Fear, shame, stigma

Page 37: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

“To know and not do is in fact not to know” (Guru Neem Karili Boba)

Page 38: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Supporting a Colleague?

Page 39: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

SocialSocial Social

Social

ClinicalClinicalClinicalClinical

Adaptive coping Mild and reversible distress or functional

impairment

Clinical illnesses and disorders requiring

concentrated medical care

More severe, persistent injury or

impairment

Healthy Reacting Injured Ill

Peer support in the workplace

Grenier, MHI Consulting, 2012

Page 40: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Bystander

“A person who does not become actively involved when someone else requires help.”

Petruska Clarkson

The Bystander

Page 41: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Bystanding slogans:• “It’s none of my business.”• “I don’t have enough information.”• “What if I’m wrong?”• “I don’t want to get burned again.”• “There’s nothing I can do to help.”• “They did this to themselves and they have

to ask for help.”• “What if I hurt them?”• “What if they hurt me?”

Page 42: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Where to Seek Advice

• Legal

• Hospital or Clinic Policy

• Regulatory authorities (CVO)

• Professional Association (OVMA)

• EAP

• Professionals Health Program

Page 43: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Response-ability

Notice

Interpret

Assume personal responsibility

Choose a form of assistance

Act

Page 44: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Supporting a colleague

• Reflect your observations and concerns

• Ask how they are feeling

• Offer time to talk

• Offer time to spend together quietly

• Offer helping resources

• Facilitate use of helping resources

• Follow up

Page 45: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Intervention:

“Sometimes it’s not so much seeing the light as feeling the heat.”

Unknown

Page 46: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Intervention

•seek advice first•positive and motivational•documented evidence•planned and rehearsed•assessment pre-arranged•caring and compassionate•consequences clear

Page 47: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

There are no wrong reasons to call!

Page 48: Pursuing Wellness: Recognizing Distress  Impairment February 10, 2016 Allison Hallman, M.Ed. Clinical Coordinator Physician and Professionals Health Program.

Dedicated to Doctors. Committed to Patients.

Professionals Health Program

800-851-6606http://php.oma.org

[email protected]