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The Public Service Award of Excellence open to all employees of the RMWB, this award

highlights excellence and outstanding job performance. It celebrates the exceptional work,

commitment and creativity of employees who are making a notable contribution to the people

of the Regional Municipality of Wood Buffalo.

Nomination Guidelines

Citizens and employees are asked to nominate any RMWB employee demonstrating exceptional work performance.

Recipients are selected for their overall achievements. These guidelines are intended to help focus your thinking when

completing the nomination form. They are not all-inclusive nor are they intended as categories.

Service Delivery Excellence • Gives service beyond clients’ expectations, looks to understand the needs of the client and recommends actions to

address these needs

• Accomplishes results beyond normal expectations which support government and/or departmental priorities

• Increases client satisfaction

• Provides consistent, high quality reliable service; is accessible to the client; provides efficient timely responses and

is willing to go the extra mile

• Displays respect, consideration and overall helpfulness that goes far beyond the norm in the performance of daily

duties

Innovation • Uses original and creative ideas to make improvements and/or develop and initiate new approaches

• Improves performance by doing things that may be unique, leading-edge, or new to the public sector

• Acts in a way which generates breakthrough ideas, fresh perspectives and new opportunities

• Achieves cost and/or time savings (or both) in the short term and/or long term

• Changes the organizational culture or the traditional approach to management or problem solving

When completing your nomination provide information that demonstrates excellence in the performance of tasks

associated with the individual work or project. In addition, show how this work has had a positive impact upon either the

work environment or the quality of service delivery to clients. Volunteer activities are not eligible.

Required Information

Description of Achievement/Work – Use plain language to describe the achievement/work of the individual.

Use the questions below to help in your description.

• How did the nominee’s achievement/work demonstrate Service Delivery Excellence, Leadership, Innovation

and/or Relationship Building?

• How did the achievement/work benefit internal clients (co-workers, executive, staff of other departments, etc.)?

• How did the achievement/work benefit external clients (the general public, business clients, other governments,

etc.)?

• How did the achievement/work result in the development of best practices?

• Was this a one-time project or is it an on-going project? Did it result in long-term change?

• Are there other aspects of the nominee’s achievement/work you would like to highlight?

Optional Information

• Any other information, such as photographs, publications, media stories, and testimonials, which may be helpful

for the selection committee in its deliberations. Please note materials will not be returned.

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Nominee Information

Name of Nominee __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

Nominee’s Position Title __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _

Department: __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Division __ __ __ __ __ __ __ __ __ __ _

Work address __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Postal Code __ __ __ __ __ __

Telephone: __ __ __-__ __ __- __ __ __ __ Fax __ __ __-__ __ __- __ __ __ __

Email __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

I consent to stand for nomination and to participate in the Public Service Award of Excellence. My name and photo may be used in any internal and external communication that will showcase the recipients and/or nominees of the award.

Signature __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Date __ __, ____ Supervisor of Nominee

Name __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

Title __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

Work Address __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Postal Code __ __ __- __ __ __

Telephone __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Fax __ __ __-__ __ __- __ __ __ __

Email __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Nominator

Name __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

Title __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

Work Address __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Postal Code __ __ __- __ __ __

Telephone __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Fax __ __ __-__ __ __- __ __ __ __

Email _____ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ ___ __ __ _

Signature __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Date __ __, ____

Please describe, in one page or less, how the nominee’s work benefited the internal / external clients of the RMWB.

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Submission Deadline:

September 12th of each calendar year.

Check to ensure that the nomination package includes the following:

Completed nomination form including all contact information for the nominee and supervisor as well as the nominator.

Signature of nominee and nominator.

Summary / Description of Achievement

Forward Nomination to:

#304, 9612 Franklin Avenue, Fort McMurray, AB T9H 2J9

Fax: 780-790-9757 E-mail: fmcoc@telus.net

Inquiries:

780-743-3100

IMPORTANT–PLEASE NOTE THAT THE SELECTION COMMITTEE WILL NOT ACCEPT INCOMPLETE NOMINATIONS.