PUBLIC SERVICE AWARD OF - Executive Council · The Public Service Award of Excellence is the...

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Excell ence PUBLIC SERVICE AWARD OF CALL FOR NOMINATIONS The Public Service Award of Excellence is the highest honour an employee can receive from the Government of Newfoundland and Labrador. Open to all employees, this award highlights excellence and outstanding job performance at both individual and team levels. It celebrates the exceptional work, commitment and creativity of employees who are making a notable contribution to the people of Newfoundland and Labrador. Nomination Guidelines Employees are asked to nominate any fellow employee or team demonstrating exceptional work performance. Recipients are selected for their overall achievements. These guidelines are intended to help focus your thinking when completing the nomination form. They are not all-inclusive nor are they intended as categories. Service Delivery Excellence Gives service beyond clients’ expectations, looks to understand the needs of the client and recommends actions to address these needs Accomplishes results beyond normal expectations which support government and/or departmental priorities Increases client satisfaction Increases operational and financial efficiency Provides consistent, high quality reliable service; is accessible to the client; provides efficient timely responses and is willing to go the extra mile Displays respect, consideration and overall helpfulness that goes far beyond the norm in the performance of daily duties Leadership Anticipates future trends and events and works with others to develop strategies to meet future challenges Positively influences people by demonstrating leadership Successfully deals with complex and challenging issues including the scope of work, risk, creativity, technical and/or organizational difficult , resource limitations, timelines, and lack of models to follow Values people by recognizing the importance of others, both as individuals and as team members Innovation Uses original and creative ideas to make improvements and/or develop and initiate new approaches Improves performance by doing things that may be unique, leading-edge, or new to the public sector Acts in a way which generates breakthrough ideas, fresh perspectives and new opportunities Achieves cost and/or time savings (or both) in the short term and/or long term Changes the organizational culture or the traditional approach to management or problem solving Relationship Building Achieves stated objectives by enhancing existing working relationships and/or developing new working relationships Demonstrates exceptional ability to work with others by anticipating needs and expectations and initiating joint problem solving Builds relationships to support actions and contribute to program/policy advancement at the overall departmental and government-wide level When completing your nomination provide information that demonstrates excellence in the performance of tasks associated with the individual’s or team’s work or project. In addition, show how this work has had a positive impact upon either the work environment or the quality of service delivery to clients. Volunteer activities are not eligible.

Transcript of PUBLIC SERVICE AWARD OF - Executive Council · The Public Service Award of Excellence is the...

Page 1: PUBLIC SERVICE AWARD OF - Executive Council · The Public Service Award of Excellence is the highest honour an employee can receive from the Government of Newfoundland and Labrador.

ExcellenceP U B L I C S E R V I C E A W A R D O F

C A L L F O R N O M I N A T I O N SThe Public Service Award of Excellence is the highest honour an employee can receive from

the Government of Newfoundland and Labrador. Open to all employees, this award highlights excellence and outstanding job performance at both individual and team levels. It celebrates

the exceptional work, commitment and creativity of employees who are making a notable contribution to the people of Newfoundland and Labrador.

Nomination GuidelinesEmployees are asked to nominate any fellow employee or team demonstrating exceptional work performance. Recipients are selected for their overall achievements. These guidelines are intended to help focus your thinking when completing the nomination form. They are not all-inclusive nor are they intended as categories.

Service Delivery Excellence• Gives service beyond clients’ expectations, looks to understand the needs of the client and recommends actions to

address these needs• Accomplishes results beyond normal expectations which support government and/or departmental priorities• Increases client satisfaction• Increases operational and financial efficiency• Provides consistent, high quality reliable service; is accessible to the client; provides efficient timely responses and

is willing to go the extra mile• Displays respect, consideration and overall helpfulness that goes far beyond the norm in the performance of daily

duties

Leadership• Anticipates future trends and events and works with others to develop strategies to meet future challenges• Positively influences people by demonstrating leadership• Successfully deals with complex and challenging issues including the scope of work, risk, creativity, technical and/or

organizational difficult , resource limitations, timelines, and lack of models to follow• Values people by recognizing the importance of others, both as individuals and as team members

Innovation• Uses original and creative ideas to make improvements and/or develop and initiate new approaches• Improves performance by doing things that may be unique, leading-edge, or new to the public sector• Acts in a way which generates breakthrough ideas, fresh perspectives and new opportunities• Achieves cost and/or time savings (or both) in the short term and/or long term• Changes the organizational culture or the traditional approach to management or problem solving

Relationship Building• Achieves stated objectives by enhancing existing working relationships and/or developing new working relationships• Demonstrates exceptional ability to work with others by anticipating needs and expectations and initiating joint

problem solving• Builds relationships to support actions and contribute to program/policy advancement at the overall departmental

and government-wide level

When completing your nomination provide information that demonstrates excellence in the performance of tasks associated with the individual’s or team’s work or project. In addition, show how this work has had a positive impact upon either the work environment or the quality of service delivery to clients. Volunteer activities are not eligible.

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Required Information

This nomination can be completed electronically or in hard copy. Templates are available online.

1. Summary of Achievement/Work - The name of the achievement and a summary of the nomination. Describe theachievement/work, key features and the outcomes/effectiveness. (No more than 150 words)

2. Description of Achievement/Work – Use plain language to describe the achievement/work of the team or individual.Use the questions below to help in your description. Please indicate if a question is not applicable. (No more than1,250 words in total)

• How did the nominee’s achievement/work demonstrate Service Delivery Excellence, Leadership, Innovationand/or Relationship Building as outlined in the Nomination Guidelines?

• What benefits/changes occurred as a result of this achievement /work (departmental or government-wide)?Emphasize the results of this benefit/change. How were things different before and after the initiative? Explainthe extent to which goals and outcomes were achieved. Was there an evaluation strategy? If so, include a copywith the nomination.

• What challenges had to be overcome in accomplishing the achievement/work? Was there a budget associatedand if so were financial targets met?

• How did the achievement/work benefit:- internal clients (co-workers, executive, staff of other departments, etc.)?- external clients (the general public, business clients, other governments, etc.)?

• How did the achievement/work result in the development of best practices?

• Was this a one-time project or is it an on-going project? Did it result in long-term change?

• Are there other aspects of the nominee’s achievement/work you would like to highlight?

3. Letters of Support – Include a minimum of two letters of support from individuals, other than the nominator andseconder, who can validate the nomination and provide information about the value and impact of the achievement/work.

Optional Information• A resume(s) for the nominee(s)

• Any other information, such as photographs, publications, media stories, and testimonials, which may be helpfulfor the selection committee in its deliberations. Please note materials will not be returned.

Coaches are available to help in completing your nomination.

For information go to the Award of Excellence Web site – www.gov.nl.ca/excellence

ExcellenceP U B L I C S E R V I C E A W A R D O F

• Was there collaboration with other departments or non-government partners? If so what was the nature of thatcollaboration?

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NOMINATION FORM

Nominee Type: Individual Nomination Team Nomination

Individual Nomination: Please complete sections 1, 2, 3, and 4 belowTeam Nomination: Please complete sections 1 and 4. Also, provide contact and supervisor information for each team member on the Team Information form provided

Name of Nominee _____________________________________________________________________________________

Name of Team ________________________________________________________________________________________

Nominee’s Position Title: ________________________________________________________________________________

Department: ____________________________________________ Division: ___________________________________

Work address: _________________________________________________________

Telephone: _________________________ Fax: ____________________

Postal Code: __________________

email: _____________________________

Signature: ___________________________________________________________________________________________

I consent to stand for nomination and to participate in the Public Service Award of Excellence. My name and photo may be used in any internal and external communication that will showcase the recipients and/or nominees of the award.

Supervisor of Nominee

Name: _______________________________________________________________________________________________

Title: ________________________________________________________________________________________________

Work address: _______________________________________________________ Postal Code: __________________

Telephone: _________________________ Fax: ____________________ email: _____________________________

Nominator

Name: _______________________________________________________________________________________________

Title: ________________________________________________________________________________________________

Department: ____________________________________________ Division: ___________________________________

Work address: _______________________________________________________

Telephone: _________________________ Fax: ____________________

Postal Code: __________________

email: _____________________________

How long have you known the Nominee(s)? _____________________________________________________________________

In what capacity? _______________________________________________________________________________________

I am willing to be recognized as the nominator YES NO

Signature: ___________________________________________________ Date: _______________________________

ExcellenceP U B L I C S E R V I C E A W A R D O F

or

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Seconder

Name: _______________________________________________________________________________________________

Title: ________________________________________________________________________________________________

Department: ____________________________________________ Division: ___________________________________

Work address: _______________________________________________________

Telephone: _________________________ Fax: ____________________

Postal Code: __________________

email: _____________________________

How long have you known the Nominee(s)? _____________________________________________________________________

In what capacity? _______________________________________________________________________________________

Signature: ___________________________________________________ Date: _______________________________

The nominator and seconder may be contacted for further information or clarificationFor a team nomination, the nominator and seconder should not be members of the team.

F O R WA R D N O M I N AT I O N S T O :By mail:

Public Service Award of ExcellenceOffice of the Clerk of the Executive Council

Government of Newfoundland and Labrador P.O. Box 8700, St. John’s, NL A1B 4J6

By Fax: 709.729.2234

or email: [email protected]

□ Completed nomination form including all contact information for the nominees (both individual and team members),and their supervisor(s), as well as the nominator and seconder.

□ Signatures of all nominees (both individual and team members) and the nominator and seconder. Thenominees' consent is required before a nomination is forwarded to the Selection Committee. (Alternatelyprovide email verification of the nominees' consent to be nominated.)

□ For teams - identify one member as Team Contact.

□ Summary of Achievement - A summary outlining the achievement and its value.

□ Description of Achievement - A description of the exceptional work performance, as per the questions provided.

□ A minimum of two letters of support from individuals who can validate the nominee’s achievements.

□ Additional Materials (optional).

Check to ensure that the nomination package includes the following:

Contact Information and Coaches List:

Tel:

Fax:

email:

Web:

709.729.3812 / 3670

709.729.2234

[email protected]

www.gov.nl.ca/excellence

D E A D L I N E F O RN O M I N AT I O N S

July 12 2019

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Required InformationSummaryofAchievement/Work - The name of the achievement and a summary of the nomination. Describe the achievement/work, key features and the outcomes/effectiveness. (Nomorethan150words)

DescriptionofAchievement/Work – Use plain language to describe the achievement/work of the team or individual. Use the questions below to help in your description. Please indicate if a question is not applicable. (Nomorethan 1,250wordsintotal)

How did the nominee’s achievement/work demonstrate Service Delivery Excellence, Leadership, Innovation and/or Relationship Building as outlined in the Nomination Guidelines.

ExcellenceP U B L I C S E R V I C E A W A R D O F

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What benefits/changes occurred as a result of this achievement /work (departmental or government-wide)? Emphasize the results of this benefit/change. How were things different before and after the initiative? Explain the extent to which goals and outcomes were achieved. Was there an evaluation strategy? If so, include a copy with the nomination.

What challenges had to be overcome in accomplishing the achievement/work? Was there a budget associated and if so were financial targets met?

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How did the achievement/work benefit:internal clients (co-workers, executive, staff of other departments, etc.)?external clients (the general public, business clients, other governments, etc.)?

Was there collaboration with other departments or non-government partners? If so what was the nature of that collaboration?

••

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How did the achievement/work result in the development of best practices?

Was this a one-time project or is it an on-going project? Did it result in long-term change?

Are there other aspects of the nominee’s achievement/work you would like to highlight?