IMPORTANT NOTICE: The Dell products in this brochure are not medical devices and are not listed under UL 60601. As a result, they must not be used within 6 feet of a patient or allowedto directly or indirectly contact a patient. Products in this brochure not made by Dell are not listed under UL 60601 unless otherwise stated by the third-party manufacturer. For moreinformation, please visit www.dell.com/healthcare/certification.

*U.S. only. Offers available only to qualified government customers, are not valid in all states or under all contracts and are subject to restrictions in your applicable contract. Dell cannot be responsible forerrors in typography, photography or omissions. COMPLETECARE ACCIDENTAL DAMAGE SERVICE: CompleteCare service excludes theft, loss, and damage due to fire, flood or other acts of nature, orintentional damage. CompleteCare not available in all states. Customer may be required to return unit to Dell. For complete details, visit www.dell.com/servicecontracts 2-HOUR and 4-HOUR GOLD SUPPORT:Must be purchased in conjunction with Limited Warranty. The Gold Technical Support Queue is designed to provide 2 minutes or less average speed of answer, provided the correct, toll-free Gold TechnicalSupport number is called by the customer. Hold times in the Gold Queue may be affected by multiple variables including, but not limited to: time of day, product release cycle, product recall occurrences andtotal number of Gold Technical Support customers. OTHER SERVICE OFFERS: Not all services are available in all states or under all contracts. Services may be provided by third-party. Please refer to yourapplicable contract or your Dell representative for availability. MEETS MILITARY STANDARDS (MIL-STD 810F): In independent third party testing, the Dell ATG 620 met MIL-STD 810F standards for vibration(Method 514, Proc I, Cat. 20 & 24), humidity (Method 507.4), and Altitude (Method 500.4 Low Pressure, Proc. I). For dust, the ATG D620 met MIL-STD 810F standards (Method 510.4, Proc. I) for all D-moduleoptions (2nd HDD, 2nd battery, Air Bay) except optical drives. TRADEMARKS: Dell, the Dell logo, Latitude, ATG, Dell Precision, PowerEdge, PowerVault, RoadReady, CompleteCare, and StrikeZone aretrademarks of Dell Inc. Intel and Intel logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows and Windows Vista aretrademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this piece to refer to either the entities claimingthe marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and names other than its own. © 2007 Dell Inc. All rights reserved. Printed in the USA. Reproduction in anymanner without the express written permission of Dell Inc. is strictly forbidden.

AD# 79984955 03/2007

Technology for Public SafetyEnhancing the way your agency protects and serves your community

Technology for a Community in Action

To learn more, contact your

Dell State and Local Government representative today.

Call 1-800-822-1608

or visit www.dell.com/slg/community

By partnering with industry leaders, we can offer

you a robust and cost-effective solution that helps

improve efficiency and responsiveness. However,

we understand that needs vary greatly and that

not every agency may have the resources or IT

budget to implement new technologies across

their entire operation.

That’s why we’ve designed our Public Safety

solutions to work together as a fully integrated

solution, or as independent components, offering

you the flexibility to customize your solution

based on your specific needs and requirements.

Our Public Safety solutions include:

Mobility Solutions equip public safety vehicles

with high-performance mobile systems, such as

the Latitude™ ATG™ All Terrain Grade notebook,

specialized software, and support options to help

personnel work effectively in the field.

Emergency Operations Center Solutions build

highly available, fault-tolerant response centers

designed to keep mission-critical applications up

and running at all times.

Physical Security Solutions outfit vehicles

and offices with innovative video surveillance

devices to help improve the way you monitor

your community.

In addition, all of our Public Safety solutions

are supported by Dell Professional Services.

Our comprehensive service options can provide

the expertise to assess, design, and implement

new technologies to help ensure you maximize

the performance, scalability, and value of your

IT investments.

Plus, we offer 24/7 technical phone support to

help maintain the functionality of your hardware,

software, and peripherals, so they operate exactly

when and where you need them most.

Trust Dell for your IT needs

With more than 20 years of experience helping

equip state and local government agencies with

the right IT solutions, we understand the unique

challenges you face, and the importance of having

the tools and resources to respond efficiently.

As your single source for reliable, affordable

hardware, software, peripherals, and service,

we can provide you with a customized solution

that fits your specific needs, complements your

existing resources, and works with your IT budget.

RoadReady™ for the Real World

Built with magnesium alloy frames,

steel hinges, and spill-resistant

keyboards, Dell™ Latitude notebooks

are designed to be RoadReady™.

Before any Latitude notebook

platforms are put into action, they

are torture-tested to ensure they can

withstand tough working

environments. Our new Latitude ATG

notebook even meets tough MIL-STD

810F standards for vibration, dust,

humidity, and altitude.* Paired with

in-vehicle mounting solutions, your

agency can rely on durable

computing devices engineered for

virtually any real world situation.

Every community needs dedicated individuals responsible

for the safety and protection of its citizens. That’s why

every day, you work hard to ensure all members of your

community are safe, secure, and out of harm’s way.

At Dell, we’re committed to helping public safety

agencies, including police, fire departments, and EMS

services, improve the way they respond. That’s why we

offer customized solutions that utilize today’s cutting-edge

technologies and IT best practices. As a result, you have

access to reliable, hard-working products, software, and

services designed to handle virtually any situation — so

you can do the same.

Improving response, preparedness

As part of our comprehensive initiative for State and

Local Government agencies, we focus our IT solutions

on the areas needed to help your agency operate more

efficiently and effectively. This includes helping you

improve mobility, security, business continuity/disaster

preparedness, and interoperability.

Helping Improve the Way Your Agency Responds in Times of Need

Dell recommends Windows Vista™ Business

To learn more, call 1-800-822-1608 or visit www.dell.com/slg/community

Our Fully Integrated Mobility SolutionDell and our partners can offer your fleet comprehensive Mobility solutions featuring today’s cutting-edge technologies.

Dell™ Latitude™ ATG™ Notebooks

Integrian® DigitalPatroller™

Video Surveillance

DVTel Intelligent Security Operations Center —

Data and Physical Security Features —

Cabling for Radio Communications —

Touch Screens and Backlit Keyboards —

First Mobile Technologies Mount —

Integrian® Camera PowerEdge™ Server

First Mobile Technologies FirstDock™

Docking Station

PowerVault™ Video Data Storage

Pentax® PocketJet 3 PlusPortable Printer

To learn more, call 1-800-822-1608 or visit www.dell.com/slg/community

The Resources to Take Action When and Where the Job CallsServing your community requires your agency to respond

whenever, wherever citizens are in need. To do that effectively,

you need technology that’s designed to handle virtually any

situation and environment.

That’s why at Dell we offer reliable, hard-working Mobility

solutions that can give you the freedom to take action quickly and

protect effectively. We can equip your agency with integrated

mobile computing devices and services that help keep you

connected, enhance communication on-the-go, and improve

access to critical data.

Built for virtually any situation

Designed to withstand tough working environments, Dell™

Latitude™ notebooks are an essential component of our

Public Safety Mobility solutions.

Our award-winning line of Latitude notebooks is built to offer

RoadReady™ quality, giving your agency the necessary processing

power, connectivity, and durability needed in the field. This includes

options such as Dual-Core Intel® processors, tough, tri-metal design,

spill resistant keyboards, and StrikeZone™ Shock Absorber to help

safeguard your hard drive. Our Latitude ATG™ notebook features

additional rough-and-ready enhancements that help it perform in

environments where a typical notebook just won’t do, including a

shock mounted outdoor viewable 500 Nit LCD display designed to

provide visibility in full daylight, night-vision task lights and high-

durability textured paint.

Using DVTel’s Intelligent Security Operations Center (iSOC),

you can easily capture, record and analyze video and access control

information. This software-based system can acquire data from

multiple sources across your network, and then, utilizing an IP

infrastructure, securely distribute the actionable information where

it’s needed.

Through our partnership with First Mobile Technologies, an

industry leader in vehicle mounting devices, we offer customized

vehicle mounting units, docking stations, and cradles. In fact, First

Mobile Technologies FirstDock™ is designed specifically to support

our D-series notebooks, allowing you to quickly dock and undock

your system as needed. First Mobile Technologies also provides

Installation Services to help equip your vehicles with docks and

cradles. Performance-tested by the National Institute of Standards

and Technology, the First Mobile Technologies vehicle dock received

Military Spec certification.

Preparing your fleet for the road

Because we realize your agency personnel will most likely encounter

a variety of situations, we offer durable, mobile devices that can

seamlessly integrate with our notebooks to help you stay connected.

The Pentax PocketJet 3 Plus portable printer can be quickly

mounted in a public safety vehicle. Using advanced direct-thermal

printing technology, this printer can help eliminate the need for

messy and expensive ink, toner, or ribbons.

To help ensure your mobile computing solutions operate effectively,

we offer 24/7 technical phone support and innovative services.

CompleteCare™ Accidental Damage Service* can replace a system in

the event of accidental damage, and Gold Technical Support* gives

you access to advanced-level technicians and comprehensive

support to help maximize uptime and productivity.

Dell recommends Windows Vista™ Business

In an emergency situation, downtime is

not an option. To provide your community

with the best services possible, your

agency needs an effective and dependable way to take action.

The key is having a high-performance, highly available emergency

operations center designed to keep mission-critical applications up

and running at all times. This can allow you to efficiently dispatch

first responders and resources to the scene. Dell can help your

agency assess, design, and build an operations center that provides

fault-tolerant, continuous operations, enabling you to act when

citizens are in need.†

Highly available server solutionsTo help develop an affordable, reliable emergency operations center,

we’ve partnered with industry leader Stratus Technologies.

Together, we can offer the IT solutions needed to develop a

cutting-edge, computer-aided dispatch and records management

system that has the functionality your community requires and

the scalability that helps prepare for tomorrow.

Stratus delivers a continuously available server platform with

unmatched “five nines” (99.999%) uptime. Combined with Dell’s

standards-based, high-performance products and robust enterprise

support services, we can provide a complete and customized solution

that meets the stringent performance requirements of an efficient

emergency operations center.

Build an Emergency Operations Center That’s Ready to Respond

† Where enterprise IT solutions help improve the quality of care by providing easily accessible information.

Case Study: JacksonvilleSheriff’s Office

Searching for a standard technology

platform to help make purchasing

and maintaining hardware and

peripherals easy, the Jacksonville

Sheriff’s Office (JSO) partnered

with Dell. By implementing Dell

systems and utilizing Dell’s robust

support offerings, the agency was

able to standardize technology

throughout their entire operation.

Additionally, by working with one

technology vendor, the JSO has

been able to save money and

increase efficiency. To read more,

visit www.dell.com/slg/community

Our Emergency Operations Center solutions utilize:

• Stratus ftServers

• Dell Precision™ workstations

• Dell™ PowerEdge™ servers

• Dell PowerVault™ and EMC storage devices

• Multi-media monitors and displays

• Dell Enterprise Support Services

In addition, our Emergency Operations Center

solutions can help enhance communication between

the dispatch center and personnel in the field by

integrating with our in-vehicle mobile solutions.

This allows responders to stay informed and

know exactly when and where a situation occurs.

A plan for continuous availabilityWith a comprehensive service portfolio that

includes 2-Hour and 4-Hour Gold Support,*we can

deliver the right level of cost-effective support to

help maintain Dell hardware within your emergency

operations center.

Offering flexible server and storage support

services, Dell Enterprise Support Services are

designed for IT professionals who need rapid

response and resolution of complex problems.†

We can help sustain mission-critical, high-

performance operations by offering capable,

experienced support technicians and services.

To learn more, call 1-800-822-1608 or visit www.dell.com/slg/community

To help you view, capture, record, access, and store

high-quality video and audio files, we offer the

DVTel’s Intelligent Security Operations Center

(iSOC). With the ability to acquire raw video, voice,

and data information from multiple sources, this

software-based system can securely distribute

information to who needs it most.

Mission-critical data managementTo help manage and store your critical video

surveillance and access control files, you need

reliable, high-performance data management

and storage. Dell PowerEdge™ servers offer

next-generation performance and manageability

designed to help deliver your critical data when

and where you need it. Our storage solutions,

including Dell | EMC SAN arrays and PowerVault™

disk and tape systems, can help you quickly retrieve

files, protect against data loss, and adhere to

government regulations.

We offer Enterprise Maintenance services that can

deliver updates to BIOS, firmware, and drivers on

select enterprise systems and related components,

such as RAID controllers and hard disk drives. This

helps ensure systems are in a “Known Stable State.”

In addition, Dell’s Enterprise Command Center (ECC),

provides 24/7 business-critical response, proactive

crisis management and real-time incident tracking.

Case Study: Broward County Sheriff’s Office

Facing the daunting challenge of

efficiently and cost-effectively

deploying durable notebooks in

its fleet of public safety vehicles,

the Broward County Sheriff’s Office

turned to Dell for help. Partnering

with First Mobile Technologies,

Dell helped implement Dell

Latitude™ notebooks on customized

vehicle mounting units and docking

stations. As a result, Broward

County has been able to

standardize mobile computing

while maintaining low total cost

of ownership. To read more, visit

www.dell.com/slg/community

To learn more, call 1-800-822-1608 or visit www.dell.com/slg/community

The ability to know exactly what’s happening

throughout your community is an essential

function of public safety agencies. With the

right Physical Security solutions at your

disposal, your agency can better protect the community and be

prepared during an emergency.

That’s why we offer your agency the latest Physical Security

solutions, such as video surveillance, access control, cameras,

monitors, and video data storage. This can help you keep a watchful

and protective eye over your citizens and critical infrastructure. As

a result, this can help improve the way your agency operates by

helping you know precisely when, where, and how to respond. Our

integrated, turn-key physical security solutions include our mobile

and operations center products, as well as our support services,

helping ensure you have the essential resources to effectively

monitor and respond to situations within your community.

On the road or at the officeIn order to observe your community effectively, you need an efficient

way to capture, record, and access surveillance video. To help make

this possible, we’ve partnered with today’s leading surveillance

solutions providers, allowing us to offer you a comprehensive range

of mobile and stationary video surveillance solutions.

The DigitalPatroller™ digital video surveillance solution by Integriancan seamlessly integrate in-vehicle video capture with in-officemanagement of collected data. Consisting of a Mobile Digital VideoRecorder and cameras placed in the vehicle and a Digital Video

Management Solution located back at the office for archiving and

accessing video files, it can help your agency capture and manage

virtually any situation where public safety personnel are dispatched.

Helping You Effectively Monitor What Happens in Your Community

Support You Can Trust, Every Step of the WayWith our comprehensive range of innovative hardware,

software, peripherals, and services, Dell can be your single

resource for reliable, affordable public safety solutions.

Dell systems are tested and built for real-world use, so

your agency can rely on excellent IT solutions.

Through our partnerships with the industry’s leading

manufacturers of mobile, video, and data systems, we

offer solutions that leverage cutting-edge technology that’s

high-quality and fits your IT budget. By adhering to industry

standards, Dell can help ensure your systems are cost-

efficient to operate, maintain, support, and scale to

meet your needs in the future. This allows your agency to

implement new solutions as they become available, giving

your personnel the benefits of new technologies.

‡ Source: Technology Business Research, Q4 2006 Corporate IT Service & Support Customer Satisfaction Study, March 2007.

Our ability to deliver prompt, technical support

to state and local government agencies has been

honored time and time again. According to TBR,

Dell has ranked #1 among hardware vendors in

overall service and support satisfaction‡ for 24 of the

26 quarters in which TBR has conducted the study.

Dedicated to your agency’s needsWhether it’s having the infrastructure in place to

take the call, the resources to respond wherever

and whenever, or the ability to monitor the people

and places within your community, Dell and our

technology partners can help improve the way

your agency responds to virtually any situation.

By providing you with innovative IT solutions

and services, we can help enhance the way you

serve and protect, and keep your citizens safe.

That’s part of our commitment to helping all state

and local government agencies do what they do

best — performing essential roles to help a

community run.

To learn more about how Dell’s comprehensive Public Safety solutions can help improve how your agency responds,call your dedicated Dell representative at 1-800-822-1608 or visit www.dell.com/slg/community

Case Study: City ofDaytona Beach, Florida

Faced with a tight IT budget, the

City of Daytona Beach, Florida,

was looking for a technology

partner who could offer reliable

mobile computing solutions

that helped keep its personnel

connected to critical data. Choosing

Dell, the city was able to access a

partner with end-to-end solutions

that could be implemented across

multiple departments. Now the

city’s IT personnel can focus their

attention on developing programs

and applications that help them

deliver excellent service to

residents. To read more, visit

www.dell.com/slg/community