Propel Customer Business: Intuit Case Study

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Propel Customer Business © 2009 www.telezent.com Case Study Your Customer Your Customer www.Telezent.com [email protected] By Sandeep Arora

description

Intuit is building brand equity by leveraging social technologies to “Propel Customer Business”.

Transcript of Propel Customer Business: Intuit Case Study

Page 1: Propel Customer Business: Intuit Case Study

Propel Customer Business

© 2009 www.telezent.com

Case Study

Your CustomerYour Customer

[email protected]

By Sandeep Arora

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• Many industries are facing tough economic conditions.• Traditional methods to sell products and services are not working.• Innovative and forward looking companies are leveraging Social Media to grow.

Build Brand Equity by propelling the business of your customers.

© 2009 www.telezent.com

Your Company Your Customers

PropelCustomerBusiness

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© 2009 www.telezent.com

The goals of intuit community is to propel customer business by providing them an array of resources and tools.

Company -

Community -

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© 2009 www.telezent.com

Provides community members the tools to make them productive.

• Free timesaving pre-designed forms and reports for small business to enhance productivity.• That way small business can focus on their core competency.

Forms

Reports

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© 2009 www.telezent.com

• Provides community members the knowledge to help them be successful.• Connects them with various featured vendors and service providers at discounted rates.

• Training• Webinars• Conferences• Ask the Experts• Knowledge• Education

• Training, knowledge and educational resources to be successful.• Discounted pricing for community members.

Events

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© 2009 www.telezent.com

• Provides community members the knowledge to help them be successful.• Connects them with various featured vendors and service providers at discounted rates.

• CRM Vendors• POS Service• Inventory• Payroll

• Training, knowledge and educational resources to be successful.• Discounted pricing for community members.

Marketplace

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© 2009 www.telezent.com

• Ask and Answers - Tapping People Intelligence• Intuit Community empowers small businesses/individuals to seek the advice, help, suggestion and guidance of other people and in a location agnostic manner.• The Ask and Answers feature is a powerful communication and collaboration tool.• Knowledge, partnerships and opportunity are just a question away.

• Knowledge Sharing• Possible Partnership• Uncover hidden opportunities• Business Collaboration

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© 2009 www.telezent.com

Propel Customer Business

Summary

• Provides customers the knowledge and tools to make them successful.

• Provides customers marketing opportunities on Intuit Community.

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Summary

Propel Customer Business

© 2009 www.telezent.com

• Connects them with experts in several domains.

• Provides them with networking/exposure opportunities to meet potential customers.

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• Intuit is building Brand Equity and Customer Loyalty by creating a community platform to Propel Customer Business.

• Training• Webinars• Conferences• Ask the Experts

The small business ecosystem is viral in nature and Intuit benefits by selling its products.

© 2009 www.telezent.com

Events Networking Library

Forms Reports

• Credit Memos• Invoice• Estimate• Sales order

• Banking• Customers• Unbilled expenses

Productivity Tools

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• Intuit is building Brand Equity and Customer Loyalty by creating a community platform to Propel Customer Business.

• Training• Webinars• Conferences• Ask the Experts

The small business ecosystem is viral in nature and Intuit benefits by selling its products.

© 2009 www.telezent.com

Events Networking Marketplace

Discounted Services

CRM softwareInventoryManagementBar-codingPos systems

Profiles Trusted &Reliable Vendors for smallBusinessservices

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Hire Us

Content CreationInteractive FlashGraphics

Search Engine Optimization

Website DevelopmentBlog Setup and Customization.

Contact us at [email protected]

Social Media Optimization

© 2009 www.telezent.com

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• Nagpur, is centrally located in India.• Is the fastest growing Tier III city.• Has 35 Engineering Colleges.• Low cost to do business.• VizEdu.com is a Telezent Blog.

We are passionate to make you successful.

• We can help you.• Attractive Prices.• Personal Service.

Individual Small Business

• Telezent will be your outsourcing partner.

Big Corporation

• Outsource your content development, SEO & SMO to us.

© 2009 www.telezent.com

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[email protected]

By Sandeep Arora

Propel Customer Business

© 2009 www.telezent.com