Projects I have managed @ TFG:

I have successfully managed the implementation of the IT infrastructure (hardware &

software) for the construction of two of our clothing manufacturing factories. This included

network infrastructure, Telephony, desk top services, audio/visual and the installation of a

OMS (operational management system), for the monitoring of production line output.

I have lead the technology refresh in over one thousand stores in our environment, managing

the upgrade from Windows XP to Windows 7and the associated hardware and software

upgrades necessary for our stores to trade; this included the testing of new versions of our

legacy applications. Each phase of this project went through the full project life cycle, from

initiation and planning to closure. Each store would require new network infrastructure

(fiber), network switches, point of sales hardware, stock scanning hardware and various other

components installed without affecting their ability to trade on the installation day. Shop

fitting would also have to be managed for stores with hardware older than 5 years.

I managed a successful Proof of Concept for a Remote Desktop Solution in our Head Office

environment, allowing employees to access applications & files from any PC on campus. This

project required remediation and development to be completed on a series of legacy

applications, as well as the testing of over 100 users in various environments and divisions

within the company. Managing stakeholder and user expectations was key to this projects

success.

I managed a successful Proof of Concept for the new Email Platform Migration and

Optimization service now employed by TFG. It involved migrating the mail boxes for the full

store environment (2800 stores) into the cloud using a Mimecast solution, supported by

Internet Solutions. I was responsible for scoping the project, managing the relationships with

IS and Mimecast and their interaction with our infrastructure and development teams.

I successfully managed the implementation of a Managed Print Service to over 2600 of our

stores covering 8 different countries in Southern Africa. (Hardware, Software, Separate

contractual agreements for each country, Vendor SLAs and a multimillion Rand budget).

Shop fitters, freight and logistics, customs and installation had to all be managed by myself,

including the initial RFP (request for proposal) process that was initiated before the project

was kicked off.

During a companywide Innovation Challenge which focused on methods to improve our end

user experience (the consumer), I submitted a business case for Social Media Tracking and

displaying in our store environment. My proposal was selected as one of three which will be

implemented in our stores.