Project Title

DS890K – ERP

Ramanan Tiruvannamalai

Agenda

Introduction to HIS & ERP ERP adoption

• Methodology

• Rationales

• Critical factors Survey - User needs evaluation Case study – Via Christi Recommendations Conclusions

Hospital Information System (HIS) “A complete integration of the information

available at a hospital, access to which is provided through an environment that facilitates all categories of healthcare workers as analyzers of their own activities.”

Broadly classified into• Administrative IT

• Clinical IT

• Strategic IT

HIS vendors – Centricity & Medinuous

Hospital Information System (HIS)

Administrative IT(Billing &

Human resource systems)

Clinical IT(Radiology &

Pharmacy systems)

Strategic IT(Executive information system &

Cost accounting systems)

Enterprise Resource Planning

“Software applications designed to facilitate the system-wide integration of complex processes and functions across a large enterprise consisting of many internal and external constituents.”

Targeted to manufacturing environment ERP application in healthcare ERP vendors - SAP & Lawson

F&B

XCHANGE

HOUSE_K

BILLING

PHARMASTORES PURCH

LABS

WARDS

ICU

OT

DOCTORSADT PLANNING

C-IT S-IT

A-IT

ERP - Integration of Functions

Why ERP/HIS?

Complaints / Clinical SymptomsProvisional Diagnoses

InvestigationsMedication

Why ERP/HIS? (Cont.)

Out of Stock

Pt. sent back to Doctor for alternative or the Pharmacist dispenses the alternative.

Pharmacy can issue / issues register

/ Purchase Req / PO

Info goes to Lab I/O

writing different color slips

Pt. Gives blood

Lab instruments interfaced & results directly reach the system

Drug-Lab interaction

Results on Pagers

Investigations Medications

Why ERP/HIS? (Cont.)

To Do list for nurses…

Auto indenting to main stores

Handing over of duty …easy

Better Controlled Pharmacy &

Consumable Stocks

Clinical Trials

Teaching

Reference

Adoption methodologyAdoption Initiation

(Rationale, Expected benefits, Motivating factors)

Business case development(Justification for rationale, Identification of risks, Mitigation

of risks)

ERP product, project manager, and implementation partners selection criteria

(RFP, Consultants, Project management skills)

Initial project plans and communication to the organization

(Implementation strategies, Project structure, People issues, Buy-in in the organization)

Rationales for adoption Technology

• Poor existing systems

• Incompatibility of the existing information systems

• Integration of special purpose information systems

• Poor visibility of information

Business process• Cost efficiency

• Adaptability and flexibility of software

• Improvement in data quality

• Productivity

Rationales for adoption (Cont.)

Strategic• Empower customer

• Networking hospitals

Competitive• Potential cost savings

• Improved clinical and financial decision-support systems

Critical factors for adoption Organization factors

• Hospital size

• Ownership

• Partnership with other hospitals

Market factors• Population size

• Location

• Competition

• Price uncertainty

Survey – User needs evaluation

Goal- • Capture user needs

• Analyze usability issues

• Introduce ERP in healthcare

Web-based Questions categorized into

• Demographic

• HIS

• ERP

http://models.wichita.edu/erp/

Case study

Via Christi Existing modules Requirements

analysis Proposed modules Current status

Recommendations

Choice between HIS/ERP• Hospital needs

• Size

• Budget

Top ten issues to watch for when selecting IT system

Evaluate requirements carefully Willing to make changes in business practices

Conclusion

HIPAA will govern the need for IT investments Gap between HIS/ERP merging Focus of future research areas

Information Technology

Is…

Not A Buzz Word

Even in Healthcare

It is embedded in our day to day life

Questions