One of the key takeaways from our PMs speech at Madison Square Garden was: “India is the youngest nation today and

skill development should be taken as seriously as the freedom struggle.”

Corporate Training Solutions

Pre & Post Training Solutions

Partners organizations in achieving their mission critical goals, through enhanced effectiveness of their people and processes, using proven methodologies. The company has an enviable track record in the area of • Sales Excellence Training • Customer Retention Training, • Personal Effectiveness Training,• Leadership Training and many more.

The solutions have benefited professionals across sectors

Corporate Training Solutions

Time Management Stress Management Leadership & Self Improvement Team Building Managerial Effectiveness Conflict Management Change Management Soft Skills & Personality Development Effective Negotiation Skills Body Language Emotional Excellence Work Life Balance Motivation Leadership & Team Bonding through Outdoor Business Ethics & Professionalism

Subject Covered

Goal Setting

Attitudinal Changes

Subject Covered

Goal Setting

Train the Trainer Innovation , Creativity & lateral Thinking Public Speaking Business Communication Confidence Building Project Management Corporate Etiquette & Grooming Effective Communication Skills Effective Presentation Skills Problem Solving & Decision Making Coaching and Mentoring Meeting skills & Listening Skills Power of Positive Thinking and Attitude Risk Management Interpersonal Relations

Subject Covered

Attitudinal Changes

Glimpses Of Training Services Offered

Corporate Training

Solutions

Sales Excellence Program

Training & Diagnostic

Study

Training Content

Development

Train The Trainer

Customer Service

Excellence Program

Management development

Program

Management Consulting Believe that our clients’ success is our success. We thrive to maintain high standards for services we provide. We ensure to bring the

best team of Senior Consultants for every project which makes it successful. With our across industries services range, and through our diverged geographical

coverage, we understand our clients business needs, we comprehend their business specific language.

We help enterprises explore extraordinary opportunities, maximize revenue, manage and sustain growth.

We understand that our customers work in all sorts of business sectors and industries and may be senior managers, middle management or junior staff members. They have different business goals, needs, cultures and their business environments. Despite these differences they share a number of common goals. They may wish to develop a competitive edge to maintain their business growth in increasingly competitive work environments.

The IMPACT-Knowledge is Power will help to Achieve business goals to have the minimum impact for

Interruptions.Better nurture your staff to achieve to their highest performance

levels.Make an immediate, measurable and lasting difference in your

enterprise.Improve project management skills and relationships.Solve problems more effectively and be solution-focused.

By Partnering with The IMPACT- Knowledge Is Power

Will help to Lead Effectively Will help Live Effectively Will Help To Present EffectivelyWill Help to Sell Effectively

Pre & Post Training Solutions

Pre-Training SupportThe Pre – Training period is the most critical factor for the success of any training intervention. One of the most important pre-requisite to bake a good cake is to pre-heat the oven. Similarly for an

effective intervention to develop the capacity of a human capital it is important to understand the current skill levels, processes and the reality. The same can be achieved through different Pre Training interventions such as:

In depth interview with the process owners. Invitations, Teasers and SMS reminders to create an excitement to attend the programme.A set of structured pre training assessments. (Questionnaires, Case Studies, Role based Simulations etc.)Team hand in hand works with their customers to reach to the root and identify exact challenges faced

by the participants. The pain area identification helps in customization of the training intervention and make it real, practical and applicable at workplace.

Few illustrations of Pre Training work is listed below: Training Need Identification (TNI) Designing the Training Programme Pre Training Participant Assignments

Post-Training Support• In order to align the learning outcome with the business objective we are specialized in incorporating a

series of Post Training interventions which will ensure a better learning retention and applicability of the learning outcome.

• We have firm belief that retention of learning is key to the success of the training intervention and we don’t like to be away from this responsibility. The IMPACT-Knowledge in Power Learning takes complete accountability of assessing and monitoring progress, engaging participants through reminders as well as planning series of interventions to make the learning map complete.

• The post training engagement plan is designed depending upon the participant profile, objectives set and the organizational requirement.

Some of our Post Training Engagement mechanisms:• Evaluation Mechanism• Reminder Mechanism• Follow Up Mechanism

Meet The Trainers

Mr Ranjan Ray Chaudhuri is a Senior L & D professional with vast experience of more than 20 years in Learning & Development arena. He is a Dale Carnegie Certified trainer, Certified Master Coach ( PAG), Certified Financial Retirement. Last assignment was with Aditya Birla Group as a Training Head( East ). He has Conducted Programs for leading organisations like – CITI Bank, KVB,LIC, SBI, Indusind Bank, Axis bank, SBI Life,HDFC Mutual Fund TATA Communication,Voltas, Big Bazar, BPCL, Airtel, NSE,, UTI, Bank OF Baroda Pioneer, Reliance Mutual Fund. Birla Sun Life AMC.

Experience

A dynamic professional with over 20 years of rich & elaborate experience in theareas of Training & Development, Team Management, Counselling, Financial Analysis, Credit Appraisal, Equity & Project Finance, Investment Planning, Relationship Management

Mr VenkatteshPrasanna A graduate engineer in Mechanical engineering and 26+ years of experience in various fields, from production, sales, marketing, training and event management.A long Illustrious career and have developed unique skills that will be very apt for any consulting firm with a requirement for a combination of knowledge and hands on experience. have been associated with companies like IOL Ltd (now BOC limited), Larsen and Toubro, Sandvik Asia Ltd, Castrol and CNC India which is related to the machine tool industry. My industrial experience spans 12 years and then I have put 14 years in training and business development with the direct marketing industry as Corporate Business Development Manager and General Manager Training.

Experience

As regards to soft skills capabilities He has conducted workshops on, Leadership development, Behaviour skills ,Presentation skills, Communication Skills, Time Management, Negotiation skills, Interpersonal skills, Team Performance & individual performance enhancement, Work ethics, International business etiquettes, Basic etiquettes in office, Working with a team and team building, Self-motivation techniques, Interviewing skills

Meet The Trainers

Dr Ujjal Ghosh , a Registered Practitioner W.B.Y.N.S.M , Executive Member :of West Bengal Council of Yoga & Naturopathy, Founder Secretary of Asian Yoga Research Institute is an organization to promote healthy lifestyle through the likes of Yoga and Naturopathy which are the most valuable gifts to mankind from the ancient Indian philosophy and medical science. An Expert to guide on Healthy leaving and Peace of Mind Through YOGA. Has been training Corporates to overcome stress and have a Healthy Lifestyle.

Meet The Trainers

Meet The Trainers Mr Aroop K. Sen is a Corporate Trainer and Management Consultant in the field of Sales, Marketing, and Human Resource Management. Being a Consultant Family Counselor, Psychotherapist, Graphologist and Master Hypnosis, he believes that the power of the human mind is the answer to any business problems. He plays a pivotal role collaboratively & therapeutically with people who present with a variety of mental health problems and difficulties regarding life issues and empower them using holistic framework to change their negative mindset and consider change. A large number of organizations have benefitted by his expert sessions. Held Senior Managerial positions in various Publications and Multinational companies with awesome track record for over 35 years garnering rich experience in Sales, Marketing, General Administration, Human Resource, Mental Health and the World of Publicity and Publication. He holds Masters Degree in Psychology MS, M. Phil, PGDPC, PGDCC (C), FACP, and MBA (HR). He is associated with American Psychological Association (APA), Administrative Staff College of India (ASCI), Hyderabad, Calcutta Management Association, Legal Aid Services, West Bengal (LASWEB). He is   

Prof Sanjit Sengupta is a renowned Academician, seasoned Administrator and a renowned Personality in Management Education. Prof Sengupta holds M.A (Political Science) and LL.B from Calcutta University. He also holds Post Graduate in Mass Communication (Journalism) and Management with major in Marketing; from leading B-schools in India, and Psychological Counseling from world repute institute NIMHANS, Bangalore. His expertise lies in Marketing & Sales Management, Advertising, Operations Management, Consumer Behavior, Marketing Intelligence, Marketing Research, Micro Marketing, Event Planning and Event Marketing etc. He is associated with Indira Gandhi National Open University, Viswa Bharati University, Kolkata, Wigen & Leigh College (WLC), Kolkata, Sikkim Manipal University. Kolkata, Bharatiya Vidya Bhawan, Kolkata for MBA (Marketing), Institute Of Event Management, Kolkata, National Centre for Insurance Communication Learning (National Insurance Ltd.) Kolkata. He is also Founder Organizer, Crisis Intervention, a voluntary organization for stressed children. He is also practicing as Student Counselor.

Meet The Trainers

Meet The TrainersMr Abhisekh Sengupta is a commerce graduate from the Calcutta University and has done his MBA from the Asia Pacific Institute of Management, New Delhi in marketing and international business. A corporate professional for the last 20 years in areas of training, mentoring and key accounts management, he has had a phenomenal learning curve. His associations have been a concoction of a rich assortment of experiences and he soon discovered that his passion for making a difference could be whetted only in the learning and development industry. He has got the distinction of being certified as an eminent trainer for his performance in the “Platform Training Skill Program” from Consultee India Pvt. Ltd. a pioneering organization in Kolkata in the learning and development industry. ExperienceHe works extensively in the field of Personality Development and Soft Skills, Corporate Etiquettes, Language Development, Communication and Interpersonal Skills, Team Building and Team Processes.

Mrs Debalina Datta Dey Dynamic Service Quality professional with over 18 years’ experience in ,Operations Management, Training, Quality Compliance and Process Improvement in the Service industry. After completing her graduation from Presidency College Kolkata she achieved 1st Class in her post graduation diploma in Public Relations. Has worked in various management capacities in Modi Telstra , an Australian government JV with Modi group the first mobile operator in India. Eventually Spice and Bharti Airtel.

She has attained certification in various programs across her span of career with the global giants and is a staunch believer of customer centric processes to be the backbone of any successful organization. She is a certified six sigma (Green Belt).Has extensive knowledge in process rewriting and improvement and is one of her core strength. She was Part of the Vodafone National Quality Core Team. Developed & Rolled out the National Quality Manual for Vodafone ,India .

Meet The Trainers

Meet The TrainersMs Alpana Chowdhury has career spanning over 10+ years in Customer Service , L&D and Service Quality. A B.Com Graduate with Post Graduation Diploma in HR & Training Development from NIIMS ( Pune) .Worked with Fast Moving Consumer Durable Industry Life Insurance , Leasing & Finance & Aviation Industry. Last Assignment was with Samsung as Training Manager

Experience

A dynamic professional with over 10+ years of Experience in Customer Service &Sales Skill Training in the areas of Training & Development, Selling Skill , Counselling.

Meet The Trainers

Mr Subhasish Chowdhury has career spanning over 20+ years in Customer Service ,Leadership, L&D and Service Quality. A B.Com Graduate with Post Graduation Diploma in Marketing & Training Development from NIIMS ( Pune) .Worked with Multinationals like TELSTRA, AMWAY, SPICE TELECOMVODAFONE in the field of Marketing & Training & Development.Last Assignment was with MODICARE as Regional Training Manager .

Experience

An Expert In Content Development and Module Designing for Training & Development . With his affluent background and experience heads the Content & delivery of Motivational Training .

Contact Us

5a, Jagada Nanda Mukherjee LaneP.O. BhowaniporeOpp Cooper Street Kolkata 700025

Contact us at : 9830585772(Alpana Chowdhury)