Cfp Profile Final

8/8/2019 Cfp Profile Final

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Innovator Profile

A Back Office Services Enterprise

Communities for People


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What is back office support?


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CFP offers other agencies sophisticated ITsolutions and financial management.

Peer organizations benefit from CFPsexperience in these areas and are able tofocus on their mission, ultimately saving

time, energy, and money.


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What are the benefits of using CFPs back

office support?


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Information Technology Services

CFP is a leader among the region's child welfareagencies in developing and applying technology to

evaluate the quality of programs and services. CFPsClient Information System (CIS) maintains data

concerning client demographics, services provided to

clients by network agencies, program outcomeinformation, and client discharge status.


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Financial Management

One of CFPs strengths is financial management. CFPprovides peer organizations a wide range of support

including help with securing grants and contracts,sharing payroll and insurance solutions, identifying

program facilities, use of CFP fiscal staff, and strategicconsultation.


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What motivated CFP to beginproviding back office support?


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CFP recognized a need for manageable IT and financialservices among peer providers.

In the 1980s, CFP began coordinating regional providernetworks for the Department of Children and Families

(DCF) under its Commonworks System. Gradually, overtime CFP has taken an increasing role in supporting

organizations at the local level.

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What does CFP generate from providing

services to peer organizations?


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R

oughly $100,000 a year.


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Whata

re some of CFPscha

llenges?


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Organizations with very strong missions areconcerned that asking CFP for help might threaten

their influence over their important work.

The key is to build trust.

In some cases, this takes time.


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What is an example of an organization thatCFP has supported?


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An example of CFPs social enterprise is RoxburyYouthworks (RYI). RYI receives financial management

consulting from CFP, including a part time Chief FinancialOfficer. Our IT solutions have transformed the role of

technology at RYI and how it benefits the clients.


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What recommendations would you make to

oth

er orga

niza

tions sta

rtinga

socia

lenterprise?


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Focus on what you do well and how that can help

other agencies. These strengths can benefit yourcompany, your clients, and your peer agencies.


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For more information, go to

http://www.communities-for-people.orgor contact us at (617) 267-1031.

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Cfp Profile Final

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