Productivity Hacking for Team CollaborationChristian Buckley, BeezyCMO + MVP

Christian BuckleyCMO at Beezy + Office Servers and Services MVP

www.beezy.net@buckleyplanet

cbuck@beezy.net

www.buckleyplanet.com

Beezy is the premier enterprise collaboration solution for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.

You can download the survey results at http://bit.ly/293Y9nD

Community-led initiative to capture feedback and develop best practices around defining and measuring collaboration success.

which is a great segue into our topic…

SharePoint out-of-the-box can provide teams with a strong baseline for collaboration, but many organizations find themselves building and customizing solutions to meet the unique requirements of their business. How successful are they?

RolloutOOTB user interface, some design tweaksPeople start experimenting with solutionsSome become expertsMost just post documents, give up on the restGravitate toward web-based tools

Typical SharePoint deployment scenarios

Failure to create any serious or lasting changeFailure to integrate with business processesFailure to understand how the technology will improve upon what they already do todayFailure to understand why end users go “rogue”

Common collaboration failures

Common reasonsToo complexToo simplisticLack of control Inability to collaborate with the people/content required

Lack of mobility options

Why do end users go astray?

What is pulling end users away?ESNs, consumer-based tools, Jive, Connections

Slack, WhatsApp, FB Messenger

Dropbox, Box, Google

Trello, Wunderlist, Basecamp, PM tools

Collaboration

Communication

Flexibility

Complexity

Takeaways from the last 5 years in collaboration

Collaboration and productivity are being transformed

“Collaboration” and “Social” are synonymous

Different teams gravitate toward different tools, different collaboration approaches

The next generation of employees

expect social to be ubiquitous

Collaboration is about finding the right “fit”

Mobility has become business-critical

Employees are better at self-monitoring than we thought

We need to try things, iterate, and innovate

The power of social is not about the technology at all

Success = People + Culture

Intelligent, Social, Mobile, and Ready-to-go

#ProductivityHacking

#ProductivityHacking It means building out your SharePoint

environment with a focus on productivity

Working to understand end-to-end how people use the tools, apps, add-ins to accomplish their work

All while leveraging as much as you can from the platform – but acknowledging that the platform can only get you so far.

End-to-End Productivity Scenarios Task Management Knowledge Management portal Enterprise Social Network File Sharing and Document Management Questions & Answers

What is your UX goal? Search Metadata Content Management Compliance Governance

Patterns for Successful Collaboration

Discover

Follow-up

Recover

What’s going on?

What’s interesting?

Things I did

Universe of user needs

Start page My profile

Discover

Follow-up

Recover

Other’s profile

Discover

Common pattern in social network interfaces

Start page My profile

Discover

Follow-up

Other’s profile

Discover

Recover

Discover

Discover

Example: Twitter

Start page My profile

Discover

Follow-up

Other’s profile

Recover

Discover

Discover

Discover

Example: LinkedIn

Start page My profile

Discover

Follow-up

Other’s profile

Recover

Discover

Example: Facebook

Start page My profile

Discover

Follow-up

Other’s profile

Recover

Discover

Example: Google+

Start page My profile Employee profile

Follow-up

Recover

Discover

Discover

Find the patterns, keep it simple

Users want to follow-up on “the stuff they care about” But it is good to help them discover new things.

User develops blindness

Disc

over

Follow-up

Follow-up

DiscoverRecove

r

Translate across navigation menus

Card-based system optimized for responsiveness

Discover and on-boarding

cards are mixed with

content

Iterate on your page layouts

MENU

HEADER

WIDGETS NEWSFEED

More structured and stable content

More fresh and dynamic

content

Extend these patterns to other pages

User research Wireframes Design Code

2-3 iterations

2-3 iterations 2-3 iterations

Design process

Business requirements and usage data analysisDefinition of 5-6 User PersonasUser journeys & stories

User research

Information architectureNavigation based on mental modelsInteraction design (raw)PrototypePatterns libraries

Wireframes

UI elements (typography, icons, etc)Motion designResponsive designBranding application

Design

HTML / CSSJavascriptFrameworkMobile native

Code (front-end)

Planning out your collaboration strategy

YammerOffice GraphDelve / BoardsInline SocialNextGen PortalsOffice 365 VideoOffice 365 GroupsOffice 365 PlannerOffice 2016Skype for Business

Office 365 future is less about customization, more about OOTB productivityAllow the underlying capabilities to do the work (Office Graph, Search, native features)

The Future of SharePoint

To simplify the interface into SharePointTo better align end user activities with the needs of the businessTo better streamline business processesTo get more out of SharePoint

Why focus on Productivity?

Faster employee on-boarding and trainingMore business outputMore usage of the platformFaster realization of the financial investments you’ve made in SharePointBetter adoption and employee satisfaction

The result?

cbuck@beezy.net@buckleyplanet/IN/ChristianBuckley

Thank you!