Product Update: Equitrac Office/Express 5 - NewField IT: 5 5 Intro Deck... · • Print Compression...
Transcript of Product Update: Equitrac Office/Express 5 - NewField IT: 5 5 Intro Deck... · • Print Compression...
© 2015 Nuance Communications, Inc. Al l rights reserved.
Product Update: Equitrac Office/Express 5.5Xerox VersionAugust 2015
© 2015 Nuance Communications, Inc. All rights reserved. 2
Print Management Capture & Workflow Cost Recovery Mobile
Office print Process output
Business process
Group collaboration
Personal productivity
Intergraded cost
recovery & workflow
Embedded cost
recovery
Mobile business process
EquitracSafecomCopitrak
OutputManager
AutoStoreCopitrak eCopy
Power PDF PaperPortOmniPage
Copitrak EquitracProfessional
Business Connect
(Nsi Mobile)
Our product portfolio.
© 2015 Nuance Communications, Inc. All rights reserved. 3
Print Management – Key Value Drivers
© 2015 Nuance Communications, Inc. All rights reserved. 4
Primary Capabilities
Nuance EquitracFollow you printing – secure collection of your printed documents at any network attached device
Apply rules to reduce print costs and waste
Simplify print workflows with I-Queue or E-Queue, the intelligent print queue with hybrid print control
Security and Authentication
Consumables cost reduction
Automatically report on everything that happens on all devices
© 2015 Nuance Communications, Inc. All rights reserved. 5
Key Nuance Equitrac Updates
© 2015 Nuance Communications, Inc. All rights reserved. 6
A unique blend of innovation& field proven performance
Equitrac Office / Express V5
Innovative features
Field proven performance
I-Queue™
Hybrid Print Control™
Mobile Web Release
Mobile Web Job Submission
Web-based admin
Cost & Environmental Savings Reports
High Availability Print
Device Import Tool
Printer Pooling
Follow You™ Printing
Secure Print Release
Rules & Routing
Secure Access
Print Cost Accounting
Comprehensive Activity Reporting
Robust, scalable architecture
© 2015 Nuance Communications, Inc. All rights reserved. 7
Equitrac V5 – Ongoing EnhancementsOngoing continues enhancements and new features….
Equitrac Office / Express 5.0
Equitrac Office / Express 5.1
Equitrac Office / Express 5.3
Equitrac Office / Express 5.4
Equitrac Office / Express 5.2
Apr 2013 Dec 2013Jul 2013
• Equitrac I-Queue• Universal Driver• Web Based System
Manager• Printer Conversion Wizard• Mobile Web Release• Simplified Deployment• Print Assistant bundled
with Equitrac Express• Green Reporting• License Changes• New Platform Support
• Enhanced I-Queue Features
• Improved Enterprise Licensing Features
• SBE/SCE license increase to 25 devices
• Multi Release for Web Release and Embedded
• Web System Management Improvements
• PayPal Payment integration
• Ogone Payment integration
• 3rd Party Campus Card API
• Web-based System Manager Improvements
• Temporary 30 Day License at Installation
• Auto-detection of Devices for Embedded Configuration
• Device Import Tool • Port Pooling for
I-Queue/DRE• Auto Create I-Queue Port• Print Compression• Guest User Bypass• Improved eCopy integration• Update of OCR Engine• Optimize PJL page counting
for speed• Active Directory integration
across Trusted & Untrusted Domains
• I-Queue Direct Print Client
• Default Driver Settings• Improved SNMP
Accounting• Mobile Web Release• Web Print• Escrow for Print & Scan• Accounting Reconciliation• OS Additions• Windows Server 2012 R2• Windows 8.1
April 2014 Oct 2014
© 2015 Nuance Communications, Inc. All rights reserved. 8
Equitrac Office / Express 5.5 Features
© 2015 Nuance Communications, Inc. All rights reserved. 9
• Continual optimization and enhancements to V5 platform
• User Experience Enhancements• Web application modernization• Usability Improvements• Infrastructure security enhancements• Localizations to support expansion into
Chinese markets
5.5 Release Overview
© 2015 Nuance Communications, Inc. All rights reserved. 10
5.5 What’s New? User Experience
Modernization and extension of user experience
Major Feature Customer RequirementWeb application modernization Expectations from customers for secure, easy-to-use
web-based access to application functions. Self service account formalized in Web Client.
Dashboard Reports Quick view of print data, including top users
User Dashboard Web-based user view of activity and account management
Macintosh Client Enable Macintosh users to interact with print workflows from desktop
I-Queue enhancements Ability to customize the naming of I-Queue to improve usability and reduce training
© 2015 Nuance Communications, Inc. All rights reserved. 11
Deep Dive: What’s New? User Experience
Modernization and extension of user experience; overhaul user experience
Dashboard ViewWhat’s New– Immediate view of account balances, color quota,
PIN and Billing Code information following login– Expandable job list
Job ManagementWhat’s New– View all queued jobs, including job attributes,
submission time, time to expiration and cost details– Ability to delete unwanted jobs– Identify delegated print jobs
Account ManagementWhat’s New– View account balances (paid & allotted)– Transfer funds between accounts– Assign default billing code
User ManagementWhat’s New– Manage PINs– User Reports
Self ServiceWhat’s New– Now part of Web Client– No longer a simple chunk of HTML for admins to
incorporate into their web pages.
New User Dashboard (Web Dashboard)
© 2015 Nuance Communications, Inc. All rights reserved. 12
Example Screenshots
© 2015 Nuance Communications, Inc. All rights reserved. 13
New Macintosh ClientWhat’s New– Re-design of Macintosh Client to closely mirror the
Equitrac Windows UI and workflow in order to maintain consistency
– Supports new Mac OS UI API– Allows for support from 10.10 and beyond
Dashboard ReportsWhat’s New– New design and layout of Dashboard Reports to
simplify and improve usability
Deep Dive: What’s New? User Experience
Modernization and extension of user experience; overhaul user experienceWeb UI ModernizationWhat’s New– Consistent, modern UI for: Web-based System
Manager, Web Deposit, User Dashboard, Web Tools
– Force SSL/TLS use
I-Queue NamingWhat’s New– Ability to customize name of I-Queue presented to
user during print workflow to logical, known naming conventions (i.e. Nuance Printers, General Office Printing, MyPrint)
© 2015 Nuance Communications, Inc. All rights reserved. 14
Example Screenshots
I-Queue
Office Printing
New Mac Client Configurable I-Queue Naming
© 2015 Nuance Communications, Inc. All rights reserved. 15
5.5 What’s New? Infrastructure & Security
Infrastructure & security measures to protect against network and data threats
Major Feature Customer RequirementSupport for SNMP v3 Security conscious customers require all
communication to be at this standard so we must support it as well to operate.
Support for TLS Equitrac uses TLS 1.0 + for all server–based services and desktop components, as well as Scan-to-Email
Third-party component updates Leverage latest security features of third-partycomponents
© 2015 Nuance Communications, Inc. All rights reserved. 16
Deep Dive: What’s New? Infrastructure Security
Infrastructure security measures to protect against network and data threats
What is it– Simple Network Management Protocol is a
standard for managing devices on IP networks (device status, counters, fault monitoring, etc.)
– SMNP data also includes IP addresses and device configuration data that is potentially harmful if compromised
– SNMP V3 addresses issues related to the large-scale deployment of SNMP, accounting, and fault management.
– Encrypts data communication to protect against “man in the middle” attacks
How Equitrac uses SNMP v3– Equitrac uses SNMP data for DME activity, device
counting, and configuration steps like printer port conversion
What’s New– All SNMP traffic into and through Equitrac
components can be configured to use SNMP v3 (earlier SNMP versions still supported)
– Data can only go to intended recipient (system); and all data is encrypted between receiver and delivery agent
SNMP v3
© 2015 Nuance Communications, Inc. All rights reserved. 17
Third-Party Component UpdatesWhat’s New– Updated versions of software components used in
Equitrac, along with 3rd party software integrations– Includes security updates and patches, along with
new versions
Supporting:– Apache for DWS– Tomcat for DWS– Java for DWS– Ogone SHA-256/512 for Web Deposit
Deep Dive: What’s New? Security
Infrastructure security measures to protect against network and data threatsTransport Layer Security (TLS)What is it– Transport Layer Security the replacement for SSL
and provides communications security over a computer network
– Raised awareness of it due to Poodle attacks, TLS is now standard for Internet traffic
What’s New– Equitrac uses TLS for all server and desktop
components, as well as Scan-to-Email
© 2015 Nuance Communications, Inc. All rights reserved. 18
5.5 What’s New?Global Expansion / Scalability
Expand markets and support global enterprise deployments
Major Feature Customer RequirementSimplified Chinese Full System Localization Support including
Install and Admin documentationDRE Failover Improvements
Improve high availability capabilities where DCE can find a DRE which is available when asking for a job to be released
AD Sync Failover & updates
Allow AD sync to fail over to another domain controller in a fault type situation.
SLP Backup Changed from a flat file (BDB) to an SQLite based backup file (more robust and faster)
© 2015 Nuance Communications, Inc. All rights reserved. 19
Deep Dive: What’s New? Global Expansion / Scalability
Expand markets and support global enterprise deployments
Support for Simplified ChineseWhat’s New– Full System Localization Support including Install
and Admin documentation
SLP backup file format updatedWhat’s New– Changed from a flat file (BDB) to an SQLite based
backup file (more robust and faster)
DRE Failover ImprovementsWhat’s New– Allows DCE to find a DRE which is available when
asking for a job to be released
AD Sync FailoverWhat’s New– Improvements made to allow IP based addresses– Enhanced to allow for a top level domain to be
used and to allow windows to route to a new domain controller as needed
– Note: This will cause a full re-sync when domain controller is changed.
© 2015 Nuance Communications, Inc. All rights reserved. 20
Deep Dive: What’s New? Xerox Features
Key new Xerox features
Major Feature Customer RequirementEquitrac Copy Scan Print (ECSP) client workflow
Reduce time spent performing printing & scanning tasks at device via ECSP client
Capture & Send SharePoint 2013 support
Conform to latest version of Microsoft SharePoint for capture workflows
SMTP over TLS Security enhancement that allows emails from embedded client to be sent using TLS security
SMTP Fax Allow more choice of Fax Systems to be used via Capture & Send component
Scan-to-email: Add disclaimer text / specify sender address
Support security-conscious organizations’ policies and requirements
© 2015 Nuance Communications, Inc. All rights reserved. 21
Email DisclaimerWhat’s New– Append a disclaimer statement to all emails sent
via Equitrac. This disclaimer will appear in the body of the email (added in 5.4 HF).
– Available with Scan-to-Me and Capture & Send
Specify Sender Email AddressWhat’s New– Added ability to specify an email address to be
used as the sender of scans sent via email from Equitrac, replacing the authenticated user’s email address. Activity logs will continue to track the activity under the logged in user’s account.
– Available with Scan-to-Me and Capture & Send (added in 5.4 HF).
Deep Dive: What’s New? Xerox Features
Key new Xerox FeaturesECSP workflow improvementsWhat’s New– Default EIP application (configurable)– Change ECSP name– Allow workflows directly on All Services
SharePoint 2013 Support for Capture & SendWhat’s New– Scan-to-SharePoint workflows now support
Microsoft SharePoint 2013
Admin Login Support for SupportabilityWhat’s New– Address Xerox shortcoming by allowing admin
logins to be supported by our backend
© 2015 Nuance Communications, Inc. All rights reserved. 22
5.5 What’s New? Other Changes
Major Feature Customer RequirementDropping of older OS Dropped Support (Windows Vista, Windows Small
Server 2011, IE 8.0, Safari for Windows, SUSE Linux 10)
Citrix Testing Expanded testing with Citrix for compatibility
32-bit Services support dropped
Focus on modern 64-bit OSes only
Red Hat 6.5/7.0 support added Introducing new support for Red Hat 6.5 and 7.0 via the CUPS backend
Added functionality for Print Assistant
Increase feature set of Print Assistant client for Education markets which is supplied as a no-cost license
Support changing customer needs and requirements
© 2015 Nuance Communications, Inc. All rights reserved. 23
32-bit Services support droppedWhat’s New– 32-bit Services (DRE, DCE, CAS, DME, SPE) has
been dropped from 5.5– Only Windows 2008 supported this anyways– 32-bit still supported for system manager, tools and
Windows Client– Rightfax will now work with 64-bit server
Red Hat 6.5/7.0 support addedWhat’s New– Introducing new support for Red Hat 6.5 and 7.0
via the CUPS backend
Deep Dive: What’s New? Other Changes
Dropping of older OSWhat’s New– Windows Vista support dropped– Windows Small Server 2011 dropped– IE 8.0 support dropped– Safari for Windows dropped– SUSE Linux 10 support dropped
Citrix TestingWhat’s New– Citrix is getting further expanded testing with 5.5
© 2015 Nuance Communications, Inc. All rights reserved. 24
Forward & Backward Planning
5.5 Lifecycle Planning
• Equitrac Office v5.5 will be latest maintenance release of the V5.x product
– Customers with upgrade licenses and active M&S can upgrade from EOv4.2.6 directly to EOv5.5.
– Before updating to Equitrac Office 5.5, you must ensure you have received updated serial numbers to activate for Equitrac Office 5.5.
– Equitrac Office 4.x serial numbers will not activate with the Equitrac Office 5.5 and during upgrade your Equitrac Office 4.x licenses will be removed.
• Equitrac Office 5.5 upgrade is not supported from versions of Equitrac Office 4.2.5 or previous. The software will need to be upgraded to Equitrac Office 4.2.6 or later before upgrading to 5.5.
© 2015 Nuance Communications, Inc. All rights reserved. 25
New SKU’s and reduced prices
5.5 Product Pricing
Part No. Description ChangeEQ5ED025 EO5/EE5: Embedded Device (25) New Part No
EQ5ED050 EO5/EE5: Embedded Device (50) New Part No
EQ5EL025 EO5/EE5: Embedded Device Loyalty (25) New Part No
EQ5EL050 EO5/EE5: Embedded Device Loyalty (50) New Part No
EQ5WS010 EO5/EE5: Workstation Client (10) Change to Pricing
EQ5WS100 EO5/EE5: Workstation Client (100) Change to Pricing
EQ5WS01K EO5/EE5: Workstation Client (1000) Change to Pricing
EQ5WU010 EO5/EE5: Workstation Client (10) - Version Upgrade Change to Pricing
EQ5WU100 EO5/EE5: Workstation Client (100) - Version Upgrade Change to Pricing
EQ5WU01K EO5/EE5: Workstation Client (1000) - Version Upgrade Change to Pricing
© 2015 Nuance Communications, Inc. Al l rights reserved.
Thank you