Scott BrooksScott BrooksWilliam HuhWilliam HuhJillian LeitchJillian LeitchDoug PetrickDoug PetrickPeter SollyPeter Solly

Introduction Introduction an internet site for people from all over an internet site for people from all over

to buy and sell products to buy and sell products no limit to the amount of items one can no limit to the amount of items one can

find on eBay find on eBay Anyone who has a computer and Anyone who has a computer and

access to the internet can use eBay access to the internet can use eBay owner of a product will set a price and owner of a product will set a price and

if a person is interested in that item, he if a person is interested in that item, he places a bid places a bid

Introduction cont. Introduction cont. eBay is a reliable site and users have a eBay is a reliable site and users have a

place to post any bad incidents they may place to post any bad incidents they may have had with another member of eBay have had with another member of eBay

Some sellers may have a particular way Some sellers may have a particular way in which they want to be paid or many in which they want to be paid or many go through Pay Pal which is a payment go through Pay Pal which is a payment plan especially for eBay plan especially for eBay

When one signs up to become a member When one signs up to become a member the expectations are made clear the expectations are made clear regardless if one is a buyer or seller regardless if one is a buyer or seller

eBay Processes eBay Processes Registering for a New eBay Registering for a New eBay

Account Account Instructions for creating a new Instructions for creating a new

account from scratch account from scratch Searching for and Bidding on Items Searching for and Bidding on Items

Found on eBayFound on eBay Instructions for finding and Instructions for finding and

purchasing items purchasing items

Registering for a New eBay Registering for a New eBay AccountAccount

Open up Internet Explorer or any Open up Internet Explorer or any other web browser other web browser

Go to eBay.com by typing Go to eBay.com by typing “http://ebay.com” in the address bar “http://ebay.com” in the address bar and then pressing the enter key.and then pressing the enter key.

At the eBay home page, click on the At the eBay home page, click on the link that says “Register” near the top link that says “Register” near the top of the page. of the page.

Enter your information into all the Enter your information into all the required fields on the “Register required fields on the “Register Information” page. Information” page.

Read the “eBay User Agreement and Read the “eBay User Agreement and Privacy Policy” and check the box Privacy Policy” and check the box below it to acknowledge that you below it to acknowledge that you agree to the terms. agree to the terms.

Click on the Continue button at the Click on the Continue button at the bottom of the page to continue on to bottom of the page to continue on to the next step of the setup process the next step of the setup process

Select one of the suggested Select one of the suggested usernames or use something usernames or use something different by selecting the “Create different by selecting the “Create your own ID” box and typing your your own ID” box and typing your username in the box. username in the box.

On the next section of the page, type in your On the next section of the page, type in your desired password in the “Create Password” box desired password in the “Create Password” box and then re-enter it in the “Re-enter password” and then re-enter it in the “Re-enter password” box for security reasons. You must also choose a box for security reasons. You must also choose a Secret question and its answer in case you ever Secret question and its answer in case you ever forget your password.forget your password.

Click on the Continue button at the Click on the Continue button at the bottom of the page to continue on to bottom of the page to continue on to the next step of the registration the next step of the registration process process

If the User ID you selected has already If the User ID you selected has already been taken you will be taken to a been taken you will be taken to a different “Choose User ID” page. You different “Choose User ID” page. You may either get eBay’s suggestions by may either get eBay’s suggestions by typing in some of your favorite things on typing in some of your favorite things on the left side of the page, or by trying a the left side of the page, or by trying a different ID of your own choice on the different ID of your own choice on the right side of the screen. You may return right side of the screen. You may return to this page once again if your new to this page once again if your new choice is also taken. choice is also taken.

You will then be taken to the final You will then be taken to the final page in the registration process, page in the registration process, which directs you to check your which directs you to check your email to complete the registration email to complete the registration

You must then check your inbox of You must then check your inbox of the email address you supplied eBay the email address you supplied eBay and open the message titled and open the message titled “Complete Your eBay Registration “Complete Your eBay Registration

Click on the first link in the email to Click on the first link in the email to confirm your new account confirm your new account

Congratulations, you Congratulations, you are now ready to are now ready to begin buying and/or begin buying and/or selling items on eBay! selling items on eBay!

Searching for and Bidding Searching for and Bidding on Items Found on eBayon Items Found on eBay

On eBay’s home page, type in what On eBay’s home page, type in what you would like to search for in the you would like to search for in the blank space as shown here.blank space as shown here.

If there are too many results for your If there are too many results for your query and you would like to filter some query and you would like to filter some things out, you should try making your things out, you should try making your search query more specific. If you are search query more specific. If you are comfortable, you can use the advanced comfortable, you can use the advanced search function shown next to the search search function shown next to the search button to exclude words that you do not button to exclude words that you do not want in your results; sort by location, want in your results; sort by location, price, currency or other criteria. price, currency or other criteria.

Once you have found what you would like Once you have found what you would like to bid on, click on the link. Once you to bid on, click on the link. Once you have reached the item you want, it is time have reached the item you want, it is time for you to decide how high you are willing for you to decide how high you are willing to bid on this item. This is called your to bid on this item. This is called your “max bid.” Make sure your “max bid” is “max bid.” Make sure your “max bid” is more than the current bid price listed, more than the current bid price listed, then once you are ready, click on the then once you are ready, click on the “Place Bid” button towards the top of the “Place Bid” button towards the top of the screen, under the item price.screen, under the item price.

On the next screen, enter your On the next screen, enter your maximum bid in the small box and maximum bid in the small box and click continue click continue

This is the last and final step that This is the last and final step that locks in your bid for the item. This locks in your bid for the item. This next screen is a confirmation page next screen is a confirmation page just to make sure that you are sure just to make sure that you are sure about your bid. Click on the about your bid. Click on the “Confirm Bid” button to proceed “Confirm Bid” button to proceed with your bid.with your bid.

If your bid is successful, you should be If your bid is successful, you should be greeted by a page that states that you greeted by a page that states that you are the high bidder. eBay are the high bidder. eBay automatically bids for you (up to your automatically bids for you (up to your maximum bid) in the case that maximum bid) in the case that someone else bids. You will be notified someone else bids. You will be notified via email if someone outbids you, or if via email if someone outbids you, or if you won the auction. Congratulations, you won the auction. Congratulations, you just bid on your first eBay item! you just bid on your first eBay item!

Congratulations, Congratulations, you just bid on your you just bid on your first eBay item! first eBay item!

ConclusionConclusion eBay is an online auction website used eBay is an online auction website used

by millions of people as a source to by millions of people as a source to find an item that they need or want find an item that they need or want

Just about anything imaginable is Just about anything imaginable is available on eBay, and most of the available on eBay, and most of the users of eBay believe that they got a users of eBay believe that they got a good deal on their purchase good deal on their purchase

The creators of eBay have made it easy The creators of eBay have made it easy to use and reliable, and that is why it to use and reliable, and that is why it is such a successful operation is such a successful operation

Conclusion cont. Conclusion cont. The website clearly labels everything and has The website clearly labels everything and has

straightforward steps, making it easy to use by straightforward steps, making it easy to use by anyone from a young child to a 90-year old anyone from a young child to a 90-year old grandmother grandmother

eBay has become so thriving that there are now eBay has become so thriving that there are now stores where people can go to and, for a fee, have stores where people can go to and, for a fee, have someone take care of the whole selling process for someone take care of the whole selling process for them them

With this process manual, a person brand new to With this process manual, a person brand new to eBay should have no problem using the online eBay should have no problem using the online auction website, and should be buying and selling auction website, and should be buying and selling in no time. in no time.

Troubleshooting Troubleshooting ChecklistChecklist

ProblemProblem CauseCause SolutionSolutionCannot register Cannot register 1. The 1. The

“Required “Required Information” Information” field was not field was not filled out filled out entirely.entirely.

1. Enter all 1. Enter all information in information in the “Required the “Required Information” Information” field.field.

2. Username 2. Username “Invalid” or “Invalid” or “Already “Already Exists.”Exists.”

2. Select a 2. Select a username that username that is unique, is unique, something something besides your besides your name.name.

3. Password too 3. Password too short. short.

3. Choose a 3. Choose a password at password at least 6 least 6 characters in characters in length.length.

Troubleshooting Troubleshooting ChecklistChecklist

ProblemProblem CauseCause SolutionSolutionBid not Bid not accepted accepted

1. You are not 1. You are not logged in.logged in.

1. Log in to 1. Log in to eBay with your eBay with your username and username and password.password.

2. An invalid 2. An invalid amount has amount has been entered been entered

2. Place a bid 2. Place a bid that is higher that is higher than the current than the current bid amount. bid amount.

3. Listing has 3. Listing has ended ended

3. Contact the 3. Contact the seller or search seller or search for another for another item. item.

Thank You!Thank You!

Questions???Questions???